Book Hertz car rentals in Waterloo

Reviews for Hertz in Waterloo

Recent reviews

Traveler rating

Excellent

12

Good

2

Okay

5

Mediocre

8

Poor

0

Find reviews that mention:

car was cleanlocation was closed

pick up the cargreat experience

car availablewrong location

rented a carcredit card

pick up and dropcustomer service

friendly staff

10.0

Pros:Friendly staff. Easy pickup.Cons:There weren’t great signs indicating where to park the car for drop off.Reviewed May 13 2019

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9.2

Much betterPros:The associate who helped us was very friendly and knowledgeable. She was a great help!Cons:The vehicle we had was a Jeep Compass and it was not very comfortable.Reviewed May 12 2017

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8.0

Pros:Car ran fine, no issues.Cons:Accused of smoking in the car, never smoked in my life, took offense to that.Reviewed Mar 16 2017

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2.0

Cons:There was no one there when I arrived to pick the car up. Had to rent from another rental agency.Reviewed Apr 30 2017

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10.0

Great to work withPros:Choice of vehicleCons:Having to take it back!Reviewed Jun 7 2017

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7.2

Pros:Did a good job and helpfulCons:Price to highReviewed Jul 15 2019

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9.6

Worth the drive.Pros:Great car at a great price.Cons:A bit inconvenient, but worth the much lower price.Reviewed Nov 14 2017

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2.8

Car wasn't cleaned properlyPros:Pick up and drop off were smooth.Cons:The car wasn't very clean. Leaves and grass in the trunk. Car was not comfortable.Reviewed Jul 10 2017

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8.0

Pros:Pick up was fast and easy. The car was nice.Cons:They had to run a credit check on me in order for me to rent a car. No other company has done that before. Checking someone's credit can lower their score, so I did not appreciate that.Reviewed Mar 19 2018

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5.2

Easy bookingPros:Once someone came to the desk, the pickup and dropoff was quick and painless. The size of the car was as promised in my booking online, the price was cheaper than other locations close to Cedar Falls, and the car was pretty clean on the interior.Cons:The front seats of my Hyundai Sonata were extremely uncomfortable and I drove the vehicle for 24+ hours... the bar under the driver and passenger seat made me and my passenger's tailbone extremely sore and my friend even said she could feel the bruise days later after the trip. Also, the trunk reeked of vinegar and was still wet so the thick cardboard box I had in the back with various grocery/pantry items soaked through and when I picked it up all of the items fell through the bottom. I had to remove the outer box of the cereal and other items and place into grocery sacks. Luckily, my pillow was on top of my luggage and only the outside of my luggage bag was damp.Reviewed Apr 23 2018

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2.0

You guys suck!Pros:You guys reserved the car at in town location rather than the airport. My flight was delayed. The downtown location closed. Tried to call you guys, the system kept sending me to Hertz customer service. They couldn't help me. Had to cancel reservation and get a new one triple the price!!! You guys suck!Cons:You guys reserved the car at in town location rather than the airport. My flight was delayed. The downtown location closed. Tried to call you guys, the system kept sending me to Hertz customer service. They couldn't help me. Had to cancel reservation and get a new one triple the price!!! You guys suck!Reviewed Oct 5 2017

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10.0

Pros:Everything was as promised. Easy pick up and drop off and good price.Reviewed May 24 2016

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• Has the Hertz rental car policy in Waterloo changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Waterloo?

  On average a rental car from Hertz in Waterloo costs $70 per day.

• What is the most popular rental car from Hertz in Waterloo?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Waterloo.

• How many car rental locations does Hertz have in Waterloo?

  Hertz has 1 rental location in Waterloo. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Waterloo airport (ALO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Waterloo airport (ALO)?

  Yes