DoubleTree Suites by Hilton Houston by the Galleria is located in Houston and is within a short walk of local attractions, such as The Galleria. It has a gym, as well as free Wi-Fi, a free shuttle service and an outdoor pool.
There are a variety of facilities available to guests of the hotel, including executive floor, express check-in/check-out and car hire. There is also public parking on site for those travelling with a car.
DoubleTree Suites by Hilton Houston by the Galleria has 380 rooms, all of which are filled with a range of amenities to ensure an enjoyable stay. They are also fitted with a dishwasher, a microwave and a hair dryer.
Those staying at the hotel can enjoy the on-site bar, conveniently situated for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. A wide selection of dining options are also available in the surrounding area.
DoubleTree Suites by Hilton Houston by the Galleria is situated amongst the area's popular sightseeing attractions, including Williams Tower and Gerald D. Hines Waterwall Park, which are a short walk away. University of Houston, Downtown Houston and Toyota Center are close by.
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Old hotel. Weird smells. Room ok but hallways and elevators are scary.
Pros. The rooms were large and very comfortable.
Cons. The staff was extremely accommodating. From checking is with Tiffany and Celeste, to breakfast with the most experienced and cordial staff imaginable.
Pros. Location
Cons. Elevator wait time was around 15 mins to get an elevator to go to our floor Price for the room was great until you get there and find out there is a $23+ fee for parking The construction noise in the early AM was unexpected and irritating WIFI was an additional cost. it's 2016... WIFI is expected
Pros. Very happy we chose the Hilton, very nice, courteous and knowladgeable of the area and great service
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The hotel offers a variety of dining options, and guests have praised the excellent breakfast. However, some guests have mentioned issues with room service food being overpriced and arriving cold.
How is the cleanliness of the hotel rooms?
Guests have generally found the rooms to be clean, but some have reported issues with dirty rooms and unpleasant odors. It's worth noting that some guests have also praised the cleanliness and spaciousness of the rooms.
Is the hotel's customer service reliable?
Many guests have complimented the friendly and helpful staff, particularly mentioning the excellent service provided by specific staff members. However, a few guests have expressed dissatisfaction with the front desk staff's manners and professionalism.
What is the quality of the beds at the hotel?
Several guests have praised the hotel's comfortable beds, highlighting this as a positive aspect of their stay.
When is the best time to visit the hotel?
The hotel's high season is in February, and it's important to note that some guests have mentioned issues with the hotel being overcrowded during peak times. Consider visiting during the low season in January for a potentially more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Utensils
Some guests noted that the kitchen in the rooms lacked utensils and plates, so consider bringing your own if you plan to use the kitchenette.
Check for Room Renovations
Some guests mentioned that the hotel is overdue for a renovation, so it may be worth checking with the hotel about the status of room renovations before booking.
Be Mindful of Parking Charges
Several guests mentioned that parking charges were expensive and unexpected, so it's advisable to inquire about parking fees in advance.
Verify Room Amenities
Some guests reported issues such as a lack of bathroom lights and hot water. It may be beneficial to verify the functionality of room amenities upon check-in.
Request Room with Good Ambiance
Guests highlighted that some rooms had a faint unpleasant odor or were not well-maintained. Consider requesting a room with a better ambiance upon booking.
Double Check Reservation Details
A few guests experienced issues with their reservations, so it's advisable to double-check reservation details and ensure they are in order before arrival.
Inquire About Early Check-in
Some guests faced delays in getting their rooms upon arrival, so it may be helpful to inquire about early check-in and room readiness, especially during peak times.
Consider Bringing Kitchen Supplies
As some guests found the kitchen lacking in supplies, consider bringing your own if you plan to cook or prepare meals in the room.
Be Aware of Front Desk Service
A few guests reported negative experiences with the front desk staff, so it's advisable to be mindful of the service provided and address any concerns promptly.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | February |
Average price (weeknight) | $149 |
Average price (weekend night) | $171 |
DoubleTree by Hilton Hotel & Suites Houston by the Galleria is located at 5353 Westheimer Road in Uptown, 6.2 miles from the center of Houston. Gerald D. Hines Waterwall Park is the closest landmark to DoubleTree by Hilton Hotel & Suites Houston by the Galleria.
Check-in time is 4:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Hotel & Suites Houston by the Galleria.
Yes, DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers free Wi-Fi.
DoubleTree by Hilton Hotel & Suites Houston by the Galleria is 12.9 miles from Houston Hobby. DoubleTree by Hilton Hotel & Suites Houston by the Galleria is 18.9 miles from Houston George Bush Intcntl.
Yes, DoubleTree by Hilton Hotel & Suites Houston by the Galleria has a pool onsite.
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Value for money | 7.3 |
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Distance to city center | 6.2 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 13.1 mi |