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4 stars
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Photos of DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Overview
DoubleTree Suites by Hilton Houston by the Galleria is located in Houston and is within a short walk of local attractions, such as The Galleria. It has a gym, as well as free Wi-Fi, a free shuttle service and an outdoor pool.
There are a variety of facilities available to guests of the hotel, including executive floor, express check-in/check-out and car hire. There is also public parking on site for those travelling with a car.
DoubleTree Suites by Hilton Houston by the Galleria has 380 rooms, all of which are filled with a range of amenities to ensure an enjoyable stay. They are also fitted with a dishwasher, a microwave and a hair dryer.
Those staying at the hotel can enjoy the on-site bar, conveniently situated for socializing in the evening. Meals can be enjoyed on the restaurant's open terrace. A wide selection of dining options are also available in the surrounding area.
DoubleTree Suites by Hilton Houston by the Galleria is situated amongst the area's popular sightseeing attractions, including Williams Tower and Gerald D. Hines Waterwall Park, which are a short walk away. University of Houston, Downtown Houston and Toyota Center are close by.
Latest deals for DoubleTree by Hilton Hotel & Suites Houston by the Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
- Business center
Dining
- Dishwasher
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Stovetop
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Parking (surcharge)
- Valet parking
- Shuttle service
- Private parking
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Bathroom
- Hairdryer
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of DoubleTree by Hilton Hotel & Suites Houston by the Galleria
7.3
Good
1205 verified ratings
Wonderful
417
Very good
121
Good
165
Okay
100
Fair
109
Mediocre
70
Poor
223
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the spacious rooms. However, many expressed dissatisfaction with the service, citing rude staff and issues with room cleanliness. Additionally, the outdated facilities and unexpected charges for parking and WiFi were common complaints.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
106 reviews
7.5 out of 10
1 review
7.9 out of 10
4 reviews
All reviews
Old hotel. Weird smells. Room ok but hallways and elevators are scary.
Pros (+) The rooms were large and very comfortable.
Cons (-) The staff was extremely accommodating. From checking is with Tiffany and Celeste, to breakfast with the most experienced and cordial staff imaginable.
Pros (+) Location
Cons (-) Elevator wait time was around 15 mins to get an elevator to go to our floor Price for the room was great until you get there and find out there is a $23+ fee for parking The construction noise in the early AM was unexpected and irritating WIFI was an additional cost. it's 2016... WIFI is expected
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The hotel offers a variety of dining options, and guests have praised the excellent breakfast. However, some guests have mentioned issues with room service food being overpriced and arriving cold.
How is the cleanliness of the hotel rooms?
Guests have generally found the rooms to be clean, but some have reported issues with dirty rooms and unpleasant odors. It's worth noting that some guests have also praised the cleanliness and spaciousness of the rooms.
Is the hotel's customer service reliable?
Many guests have complimented the friendly and helpful staff, particularly mentioning the excellent service provided by specific staff members. However, a few guests have expressed dissatisfaction with the front desk staff's manners and professionalism.
What is the quality of the beds at the hotel?
Several guests have praised the hotel's comfortable beds, highlighting this as a positive aspect of their stay.
When is the best time to visit the hotel?
The hotel's high season is in February, and it's important to note that some guests have mentioned issues with the hotel being overcrowded during peak times. Consider visiting during the low season in January for a potentially more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Utensils
Some guests noted that the kitchen in the rooms lacked utensils and plates, so consider bringing your own if you plan to use the kitchenette.
Check for Room Renovations
Some guests mentioned that the hotel is overdue for a renovation, so it may be worth checking with the hotel about the status of room renovations before booking.
Be Mindful of Parking Charges
Several guests mentioned that parking charges were expensive and unexpected, so it's advisable to inquire about parking fees in advance.
Verify Room Amenities
Some guests reported issues such as a lack of bathroom lights and hot water. It may be beneficial to verify the functionality of room amenities upon check-in.
Request Room with Good Ambiance
Guests highlighted that some rooms had a faint unpleasant odor or were not well-maintained. Consider requesting a room with a better ambiance upon booking.
Double Check Reservation Details
A few guests experienced issues with their reservations, so it's advisable to double-check reservation details and ensure they are in order before arrival.
Inquire About Early Check-in
Some guests faced delays in getting their rooms upon arrival, so it may be helpful to inquire about early check-in and room readiness, especially during peak times.
Consider Bringing Kitchen Supplies
As some guests found the kitchen lacking in supplies, consider bringing your own if you plan to cook or prepare meals in the room.
Be Aware of Front Desk Service
A few guests reported negative experiences with the front desk staff, so it's advisable to be mindful of the service provided and address any concerns promptly.
Location
5353 Westheimer Road, Houston, TX 77056-5474
What's nearby
- Lakewood Church2.1 mi
- Buffalo Bayou Park4.1 mi
- Rice University4.7 mi
- Museum of Fine Arts4.8 mi
- Houston Museum of Natural Science4.9 mi
- Houston Zoo5 mi
- Hermann Park5.1 mi
- Sam Houston Park6 mi
- Co-Cathedral of the Sacred Heart6.1 mi
- Downtown Houston6.2 mi
- Houston Theater District6.3 mi
- Houston JPMorgan Chase Tower6.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | September | $131 | $165 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
FAQs when booking at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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See most recommended stays in HoustonGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 6.2 mi | Houston Hobby | 13.1 mi |
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