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Like most reviews read, the hotel is located in a convenient location near enough to walk down Duval or head to Mallory Square. There is adequate parking for guest. Rooms are clean with a modern feel. The pool is popular with guest. Although small, it kept everyone happy. Breakfast was always set up by 7 am, but it is a light breakfast. If you want something heavier, there is a Denny's nearby that you can walk to. Staff was pleasant. Breakfast could have included eggs, and the bread choices dwindled if you came late, as it was not restocked. As said above, if you are looking for a bigger breakfast just walk over to Dennys.
Premises Breakfast included Mini terrace at each room Clean Location Having eggs, ham... something salty, would be a plus at breakfast minibar is empty/ no bar service around the pool Somewhat expensive
Really good service, clean rooms, great location. Overall nice place to stay. We had a room on the first level and you could hear every move made by the guests upstairs. Not for light sleepers.
Good location, prople lind. Bugs in the bathroom
The room was clean Receptionist was not pleasant, tried to ask for a different softer pillow, was told there are only the pillows in the room and there were no different than those. Not helpful at all. Breakfast was not much to much to speak of, some pastries, and over cooked hard boiled eggs. Definitely not worth the money . It was close to Duvall Street but other than that there is nothing that would compell me to stay there again!
Excellent choice for a weekend escape. Nice and clean king room at the corner of the hotel. Not too close from downtown but yet at walking distance.
This hotel is brand new and the facilities are excellent. Great value.
Very little. Yet, the place appears brand new ( the pictures on booking.com are still the planning pictures). It's only attraction is that it is within walking distance from duval Street, say 15 minutes to midpoint of Duval Street. Rooms were clean and relatively spacous and internet was free. Forget about the announced 'island view' or 'pool view', to be renamed 'street view' (= no view), or 'parking lot view': indeed, two sides of the very small inner pool (area) are literally adjacent to the hotel inner parking lot. There is basically no lobby, as the small area adjacent to reception is used as a rather primitive self service breakfast area, all with plastic/foam plates and cups, with the cups for orange juice just large enough for a standard shot of whisky, but then without adding ice. No wonder they make you prepay for the stay. Certainly no resort hotel, and way overpriced ... And by the way: we had booked a "street view" and were allotted a "parking lot view" instead ( at a 20 usd rebate per night).
New renovated, well equipped and really clean rooms. They've charged us a city tax twice however when we've complained they had returned one payment immediately.
The staff was very friendly and responsive. The breakfast was really good. I didn't think the linens were really up to the standards of an expensive hotel. There was a plastic like cover on the mattress which I couldn't stand. The staff gave me an extra comforter to cover it which made it a lot better. The pillows were hard. We had one bar of soap to share between the shower and 2 sinks. The window blinds were cheap and didn't cover the window adequately, and so much light came through from the security light that we couldn't sleep. We covered it with paper after the first night. It looked like they never cleaned behind the bathroom door.
Room was clean and comfortable. Great location! The continental breakfast was great! The pool temperature was HOT. Why would you heat a pool in July?
Nice rooms, relaxing pool, good breakfast and close to Ferry terminal. distance from Duval street, little far for walking every day
- General location - Pillows very hard. Mattress uncomfortable. - The weather outside was so nice that leaving windows open would be great, but with no screens on windows, choice between AC and flying insects. - I wish the site had made it clear that hotel had two set of buildings, one by the hotel office, the other across a very busy street (Eaton). Checking in and then bringing luggage back over was a little scary. Same with crossing street for breakfast.
Location, clean, and friendly PARKING! On street parking only, not very fun.
Front desk was very curious and accommodating.
Very friendly staff, relaxing atmosphere, the best location (walking distance to Duval restaurants and galleries), cozy rooms, outdoor chairs right by your room, life music from the next door restaurant. I will definitely come back and would recommend to stay at Wicker Guesthouse . The outdoor patio looks a little old, but due to the weather specific in the Keys (rain and flooding ) I guess it's not easy to keep it at perfect condition all the time. Everything else is great.
Our room had a full kitchen, was very reasonably priced, and the staff was superb. They were very flexible with our arriving early and checkin out late. Everyone made the effort to look me in the eye and greeted me with a smile. Very professional. The cleaning staff started their rounds pretty early, like 9:30, and we weren't up and moving yet.
The room was clean, nice pool area, the location was great and very friendly staffs. I'll definitely stay here again. None
Beautifully landscaped, wonderful room. The location is charming, quiet and private, yet only a few blocks from the main Duval Street strip. There is a scooter rental place 2 blocks away and they have bicycles for rent on-site. Delightful. Romantic.
Great location in the midst of the Old Town. Very nice room, helpful staff
The location The bed was a lil worn out.
Quiet. Great location. Nice staff. Very comfortable. No
Beautiful spacious rooms, especially for Key West, charming pool area and accommodating staff.
Large Suite for Key West. Super clean. Location Location Location!! Nope.
Staff, grounds, amenities, fridge/microwave in room Not all the towels were stain-free; iron was dirty and ruined a shirt; I'm not a fan of 'continental breakfasts' as they are carb heavy and nutrient poor. But, that seems the standard in the US...too bad the standard couldn't be exceeded
Key Lime Inn was a perfect place for us. Just slightly off Duval and just a short walk from wherever you wanted to go in that area. Staff was fantastic and we enjoyed our stay very much. Will recommend to our friends who will be visiting the area soon.
Comfortable n quiet Air conditioner unit very noisy
Key Lime Inn has many desirable features. The staff went out of their way to make my stay there a pleasurable one. I especially appreciated their "personalization" of my stay by fulfilling special requests and providing suggestions about my plans for sight seeing. The location of KLI is great! It is easily reached by a taxi from the airport. It is located only a short walk from Duval St., and near the boarding//ticket area for tour buses, but well-removed from the "hustle and bustle"of that area. Importantly, it is very close to a pharmacy. My room was kept super clean and the breakfast provided was great. My stay was for 6 days, and I will plan to stay for an even longer time on another occasion. Absolutely no complaints. I did not have the opportunity to compare Key Lime Inn with other hotels in Key West, but I can't believe that the service (for the price I paid) is better anywhere else.
Duval Gardens has a romantic and peaceful feel, with benefits of prime location off Duval Street. Loved the kitchenette. Small (but nice) bathroom and no hot tub
close to everything could walk did not have to drive to anything no closets in room
Nicely furnished and decorated kitchenette unit, large bath, nice continental breakfast on the porch in the morning. Close to all the "action" on Duval Street!!
It was very quaint and clean.
Cosy, nice staff. Clean bathroom. Perfect location. Continental breakfast was ok. The smell of mold and humitity in the room was uncomfotable. Our clothes did not smell good after our stay. The mattress in the bed was old and should have been replaced.
Perfect location on the most interesting street in Key West. Very friendly staff. Comfortable and super clean room. The breakfast was ok, but is a bit over sweet, as is the American way.
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Nice hotel with friendly staff. Bike rentals at the hotel were very convenient. Good location, close enough to easily get to all the action with a bike i covered the whole town in a day and a half. AC worked great. Conveniently located by a strip club ;) Not the fanciest place i have stayed, but was a good value for the price and the location.
Room was clean, but cramped with no desk. Excellent pool area. Hotel was too far from classic bars - a long walk to Duval.
Some of the other guests were interesting. Upon checking in precisely at 3:00 we went into our room. It was 206A on the second floor next to the office building. It was a glorified dorm room with a queen bed. We immediately went down to the office to see if we could upgrade. Could not accommodate.
proximity. not really.
Location, cleanliness, staff was great Breakfast was average, pool was very small, bikes were not available on site but the biggest thing was that I did not realize that I would be SHARING a bathroom with strangers!!
Location and atmosphere and bike rentals. Needed more counter space in bathroom and towel hooks/bars.
This guest did not leave comments about this hotel.
We loved this beautiful old hotel! DÃ©cor inside and out was lovely. Very clean. Nice pool. Tiki breakfast nook was good. Obviously taking good care of building. Freshly painted. Hotel staff helpful. Quiet neighborhood. Nice landscaping. We would come b No
Clean, quite, and comfy Parking, breakfast
The look Meh
I liked the kindness of the staff during all our stay. Not at all.
good room and effective air conditioning Broken hair dryer
Old style hotel pleasant change from motels.Walking distance to most things of interest
Great staff, great location. Took care of our needs and special requests. Very nice atmosphere. Our "economy" room left much to be desired. Almost impossible for two people to be comfortable in the room. Bed could not be correctly made due to tight fit against side wall. Next time we'll stay in a larger room at Westwinds.
Comfortable room, friendly staff, good location. Minimal parking (applies to whole town though).
the bed was very comfortable, the location was perfect, the grounds were nice and relaxing the shower was less than ideal and there was no reading light or chair
Great friendly and helpful staff. Great location in the heart of Key West.
quite comfortable and clean. Facilities were good but not excellent. Nevertheless every hotel in the area is as expensive as this one. Poor breakfast.
Location The rooms are well overpriced and in dire need of modernisation. Not even up to two star standard at four star prices.
pleasant houses old-style, beautiful gardens, with library, neat places, dining in- and outside, 2 pools: a place to find peace and relax! the economy-room war quite little, but also neat
What a great location. The room was small but adequate for what we wanted. We parked the car and walked everywhere. Would suggest to everyone on a budget and wanting a unique experience Everything was great. Cannot think of one negative comment
the closenes to town great staff beatufil lay out great pool and spa great happy hour would recomend to anyone none
Quiet and low key. Staff very accomodating. THey let you do what you want with no hassle. Nothing.
extremely friendly hotel staff; warm atmosphere; nice building with lots of plants and trees; serving free drinks during siesta time; 10min on foot to Duval street 1) Our room was facing the swimming pool and a fountain with a small waterfall which was extremely noisy 24/7. Moreover, at 10 am hotel stuff at the reception switched the music on which was supposed to be heard everywhere in the hotel as well as in our room. This was rather uncomfortable to listen to the waterfall noise all night accompanied by loud music starting from 10 a.m. 2) Being located on the ground floor, our room had the only window facing the path from all rooms to the swimming pool. Therefore we had to keep the curtains shut all the time and use electric lightning instead of day one which is pretty uncomfortable. Otherwise we had hotel guests walking all around next to our window!
The grounds are beautifully landscaped with native Florida foliage and it really gives a feeling of being isolated in a tropical setting, yet it's not a long walk to Duval Street. Everything is kept clean and we didn't see any bugs inside the rooms or out. They just go above and beyond at the Eden House, from little extra conveniences in the rooms to hammocks scattered around the property, and a little happy hour every night. The staff is incredibly helpful and friendly and you will surely have a chance to meet the owner as well. No complaints from us!
The hospitality of the Eden House staff was amazing! We travel often and it was probably the best customer service experience we've ever had at a hotel or resort. Mike was great and made us feel right at home. The location was great and was only about 6 blocks from Duval street, so it was close to there, but far enough away for some peace and quiet. The layout of the hotel was wonderful because it had a bed and breakfast feel to it, but had a nice pool area in the courtyard and a hammock area. The only complaint we could find was that we had a spot on our sheets, but the room was clean and seemed to just be a stain that bleach didn't remove. Overall, it was a wonderful experience and we'd definitely stay there again next time!
The Eden house is a nice property, nicely kept. Did not like the staff, this is my 2nd time staying there, I must say, last time the staff was much nicer, and informative. This time the girl just took us to our room and that;s it, no frills, no warm fuzzy welcoming feeling,,,she did not even mention that they have a complimentary happy hour, I knew because I had stayed there before. Kinda rude staff. Poor parking!
hotel staff, spa, waterpool,
very nice jacuzzi, nice gardens too small rooms
The room was to smalle with the bed in a corner. Nice garden, Price high compared to room standard Larger rooms
Heron House was a lovely vacation spot. The staff were friendly and polite. The bed was like sleeping on a cloud. It was spacious and so relaxing. It was nice to sit out by the pool and enjoy breakfast. They create an environment of guests to mingle, if they so choose. I was grateful we choose this beautiful spot to spend our vacation after my 165 mile bike ride. The could improve the shower curtain placement.
Lovely setting and location No or little hot water and water pressure. Limited WiFi
Staff was wonderful, location was perfect, room was comfortable and clean, guests were quiet, beautiful setting, way better than staying at a normal hotel The bathroom got a little warm with no vent or fan.
We have stayed here many times, and it is always amazing. Heron House is beautifully maintained, the rooms are spacious, and the staff are wonderful. We can't wait to come back again. Having to leave!
If you are looking for a place with Very helpful staff great location and romantic Key West Charm then you found it here
We have stayed here in the past and decided to return for our anniversary. The gentleman at the front desk was amazing. Very kind and helpful. The room was wonderful and the beds very comfortable. The whole property is beautiful and very relaxing. Although you are just a block from busy Duval street, you feel like you are in your own secluded retreat.
The room was very spacious, clean, and comfortable. Staff was very friendly and helpful. Great location right around the corner from all the action on duval. Very pleased overall!!!
Friendly and helpful staff, nice facility, and a great location.
Good clean room, excellent breakfast and ideal location.
nobody at the reception despite the fact a confirmed booking! I could not get into the room and had to call an emergency number, the guy did not want to come to the hotel to open the room for us. I lost 50 dollar phone call with him to get myself a room key. Poor self-service breakfast, no bread, cheese, ham, just some cereal, a yoghurt and a muffin. Very expensive. I also cancelled my third night (a Saturday) and they simply divided the total price in three, while all hotels charge the most for the Saturday, I had to pay here the same for everyday of the week. So we did not like the hotel at all!
Gracious staff. Went out of their way to help us have a great vacation. Tasteful decor. Very relaxing, welcoming atmosphere.
We did not get a poolside king room
staff. especially Michael was great and very informatife and helpfull.
It was so quiet the air conditioner was a little insificient
Staff was friendly and very service-minded. The hotel is small and quiet, with nicely decorated rooms. Good location for those of us who want to be close to events, but not have our sleep disturbed by the noise. Be aware that the breakfast is served during limited hours. The staff was happy to get some breakfast out for us, as we turned up twenty minutes after the breakfast hours ended, but it's of course better to make it in time!
Close to Duval Street; great staff, comfortable room and good food. Cold water in the shower in the morning. It took a long time for the hot water to come through.
Knowledgable, informative, friendly, and helpful staff. Onsite parking was a little cramped for comfort.
The perfect week-end get-away.
Great service, beautiful historic building, comfortable rooms! Would defintely return to this place!