La Marque Hotels

The pool is great . The Itialian restaurant was a huge hit with our son saiid the pizza was amazing.

Overall this was a very nice hotel. We stayed on the 16th floor which is considered their VIP floor. It was nicer then the others. Party of the resort is made up of condos which makes the hotel appear bigger then it is. The food at the bistro was amazing. HUGE portions! The room service was ok. Not the most friendly staff. The pool was really nice, heated and lit. Great swim up bar. The staff at the front desk were not the friendliest. Very short and easily irritated. There is a resort tax/fee on almost every purchase. Also the snacks that they mention on the VIP levels are merely bottled water and candy. The breakfast is muffins and coffee. Not really a balance for the buck.

Beautiful view and very comfortable room in general. We happened to get a room with no hair dryer, but I'm sure they will take care of that.

The view, staff were very friendly No makeup mirror in bathroom, additional counter space in bathroom. Very nice but expensive.

Extremely high end resort at a price the most people can afford.

Loved the pool area and food! Very concerned with the overall safety of the hotel. During our stay, someone was able to gain access to our hotel room at 5:30am in the morning. We caught the individual off guard by waking up, and immediately called the hotel staff. After calling twice, our call was finally answered and we received a vague response. We inquired around the issue upon check-out, but received no information. The hotel was lovely, but I do not know if I can recommend the San Luis after this disregard for client's safety.

The resort was great , but I wished they had informed people on their website the pool was closed. That was the main reason we chose that hotel. The staff was great and we were shuttled to he Hilton next door to swim. Rooms comfortable as well.

This hotel was amazing! It met all expectations and then some. The room was updated, and well appointed. Views from the 15th floor were incredible and nearly 360 degrees. The lobby was equally amazing. The pool was our favorite part. It was well heated and comfortable. The air temp was in the high 50s, and we stayed nice and warm in the water. The staff was equally amazing. Angelique (pool staff) was equally charismatic and attentive! She paid special attention to my kids and made the trip even better for them. Overall, a great trip. No refrigerators in the room

Great location and friendly helpful staff. Bathrooms need some updating.

The staff was friendly from the second we pulled in and through our entire stay. We were there to celebrate a birthday and came back to an awesome surprise in our room after relaxing at the pool all day. While at the pool we had Hope as our waitress and she was awesome. She remembered our names and drinks and constantly made sure we were satisfied. There wasn't a single thing we disliked.

Great location. Friendly staff. Airy, light room faced the city, and we watched a huge tour boat dock. Live music made it lively and fun in the lobby Friday evening. We parked our car and were surprised by the trash laying around in the parking garage.

Super comfy bed and beautiful building. Friendly staff and great pool area.

Wonderful old hotel with a perfect location on the Gulf of Mexico. I was there with my husband for a couple of days of R&R. Beautiful grounds and facility. We were there specifically for our family tradition for Mother's Day, Sunday brunch. Amazing dining experience. Just love the history of the facility. I must mention that though my bed was very comfortable and the room was very nice, there was need to replace a cushion and ceiling tile that was water stained over toilet and separated from other tiles. Just minimal wear, but for a place this grand, would be nice if regular maintenance covered these details of normal wear. Overall, great stay!

The heated pool was a nice treat

Easy check in! Right by the beach! Easy access to the beach! Room very comfortable and luxurious! Would stay again! While asleep rolled over in the bed and was stuck by pen of a name tag that happened to be in the bed of an employee that was open.

The service was great! Pool bar Lina Colodas by far the best on the island! Perfect location! Only thing we wished were better were the pool hours! After dinner on the island it would have been nice to come back to the hot tub for some drinks!

Check in was a breeze thanks to the friendly front desk staff. We then went up to our room and I couldn't believe how spacious and clean the room was. Beds were comfortable and bath towels were nice and oversized! Mini fridge and coffee maker were a plus too. Headed down to check out the pool, which was beautiful! Plenty of lounge chairs and beach towels were provided. A swim up bar offered drinks and a good menu. Every staff member we encountered was so friendly and more than accommodating. Our 5 year old son uses a wheelchair and everyone was so sweet to him. We were only there one night, but we will definitely be back! I've already told several friends and family about how great the Hilton was! Thanks for everything!

It was my birthday weekend. We made last minute plans to come in and we had an amazing time. The staff is awesome

It was very clean and quiet. Nice addition was the transportation to the cruise terminal

We have stayed at All the finer Hotels on Galveston Island. Moody Gardens is by far the Nicest, cleanest and updated Hotel on the island. We were in town meeting with a Real Estate agent and decided to give Moody Gardens a try since we had never stayed there. We were Pleasantly Surprised. This Hotel was Spotless and the staff was more than friendly and seemed Happy to be there. We couldn't stay longer. This Hotel is Not on the beach so that might be a drawback for some. It does however have the waterpark which is the bomb for kids.

Cleanliness atmosphere the hospitality

The location,nice clean pool. No hair dryer and no coffee pot.

Liked how everything you need is right there! 2 restaurants, bar, oceanfront, & just a great place! Recently upgraded rooms were plush!! Customer service is a top priority here!! Got our 3rd night free when we booked 2 nights... Hell of deal!! Diamond in the rough, we will Definitely come back!! Still upgrading other rooms, some construction noise, & rooms were a little tight but very plush.

Nice Staff! Clean Room! Price is Decent! Parking Lot is weird.

Our reservation got mixed up, thought I was booking and apartment room, and turned out to be regular room. Booking was a little confusing. All worked out, the person who booked the room I wanted did not want all that, so we sere able to get the room we wanted. Booking certain rooms is confusing. The maid staff was mediocre, trash outside the room for over 24 hours, not as clean as it had been the previous year. Pool staff was wonderful, pool was great, love the bar, easy access to the beach. Would definitely return, but would like a little more attention to cleanliness. Our reservation got mixed up, booking was confusing. Maid service was slow and only mediocre, trash left outside too long. Breakfast was ok for free, the ladies serving were very pleasant and helpful.

Personally speaking the bed was to soft. I think they should have stopped the Dozer work at night, they worked all night and was very annoying. But the beach will be better. That is all.

I loved the pool and location. The pool was huge and really nice. Had a 2 ft play area for the kids and a deep part for adults along with a big hot tub that was next to the bar area where you were able to get drinks and food. They also had an happy hr which was awesome. Discount food and drinks during the time. So to me it was perfect for us adults and kids. I loves how is was on the main strip and right across from the beach. Everything was a walk or quick drive away I really didn't have any negative things to say. The rooms could use an update but I'm sure the pool is really new and the rooms will come in time. But honestly they weren't in bad shape either. NOT dirty or ran down just could use a little update. They did have free breakfast which was small and odd but it's free and gave me one less meal to pay for. All around not that much to complain abot. Will definitely be staying there again when we go back

Very clean, well kept motel. The staff was great . Had problem with toliet, staffer maranda trued to fix but it was beyond her ability. Needed snake. She moved us to another room down from original room . No problem after that.

The staff was very accommodating and friendly. We arrived the morning of our check in day, knowing our room was probably not ready, but we checked anyway. The receptionist said the room was not ready at that time but that she would call us when it was ready. Less than two hours later, we got a call saying our room was good to move into. The location is great, on Seawall Blvd, next to a few restaurants, a gas station/convenient store with drinks and snacks, a bike rental place, and an ice cream store. Able to leave your car and walk around a bit or rent bikes. Only a mile or so from Pleasure Pier. The pool area is relaxing, it may look small on pictures but it is a good size for the hotel. Enough lounging chairs to sit in and free towels at the pool with a towel return, which was very convenient. The free breakfast was great, and even had a waffle maker, which my husband loved! Water pressure in the shower was good, sheets smelled and felt clean, safe in room. My bath towel in the room had a few long hairs on it upon unfolding it, but smelled clean. No tissues, but I could have asked for some with no problem.

My whole family loved The hotel especially the heated pool. Nothing.

I loved the breakfast and scenery. The fact that its right ny attractions and food places. My room had water roaches everywhere. Any drink or foid that we left out had baby roaches in them.