Pros (+) We were upgraded to a cottage.
Cons (-) Some guests were very loud.
2 stars
Kaanapali Ocean Inn
Photos of Kaanapali Ocean Inn
Overview
A beachfront property, Kaanapali Ocean Inn is ideally located near Whalers Village. Guests will find this property filled to the brim with amenities! The front desk staff is multilingual (English, Filipino, German, Japanese, and Spanish), and they can assist guests 24-hours per day. Plus, there are concierge services that will help visitors find tours and book tickets to area attractions. There are laundry facilities provided, and free newspapers can be found in the lobby.
The dining options are diverse with a restaurant, coffee shop, and room service available. There is also a bar located poolside, and coffee and tea are provided in the common area. There are plenty of things to do both on the resort property and in the immediate vicinity. Guests can go kayaking, canoeing, or snorkeling on site. Plus, there are bicycle rentals nearby, and golfing is easy to come by, as well.
There are 56 spacious rooms spread between two floors of the hotel, and the staff can provide childcare services. Pets are not allowed, and the property is smoke-free. All of the rooms contain air-conditioning for guest comfort. Plus, the private bathrooms are stocked with complimentary toiletries and hairdryers. Adjoining rooms are available.
Within walking distance of the Kaanapali Ocean Inn, visitors will find Whalers Village, Kaanapali Beach, and Black Rock. Also nearby are the Whalers Village Museum, Kaanapali Golf Course, and the Maui Theater. The airport is about 10 minutes' drive from the hotel, and the Lahaina Sugar Cane Train station is roughly 25 minutes away on foot.
Amenities at Kaanapali Ocean Inn
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Currency exchange on-site
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Things to do
- Gift shop
- Bicycle rental
- Canoeing
Basics
- Free Wi-Fi
- Fan
- Free toiletries
Pool and spa
- Pool
- Spa
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
Outdoor
- Beach towels
- Garden
Laundry
- Laundry service
- Iron and ironing board
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Bathroom
- Hairdryer
Family friendly
- Babysitting or child care
Reviews of Kaanapali Ocean Inn
7.0
Good
1042 verified ratings
Wonderful
287
Very good
156
Good
201
Okay
93
Fair
107
Mediocre
71
Poor
127
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, especially with access to amenities at the nearby Royal Lahaina Resort. However, many reviews highlighted significant cleanliness issues, including bugs and musty odors in rooms, which detracted from their overall experience. Additionally, some guests faced unexpected fees and dated facilities, leading to disappointment.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
7 out of 10
2 reviews
All reviews
Pros (+) The hotel was beautiful and we had great service! Our room faced the ocean and was very nice. Everyone was very friendly. We had lots of fun playing in the ocean, we even rented boogie boards.
Cons (-) Breakfast service wasn't great. Our waitress wasn't very helpful and we had to seek her out when we needed something as she never came to check on us. Food was very good though.
Pros (+) Facilities Location
Pros (+) It was on the ocean. Grounds were clean.
Cons (-) The room we initially were assigned to had not been cleaned. Beds were torn apart and toiletries were sitting on the vanity. Our subsequent room had ants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Kaanapali Ocean Inn?
Kaanapali Ocean Inn offers a restaurant, coffee shop, room service, and a poolside bar for guests to enjoy.
What activities can guests enjoy at Kaanapali Ocean Inn?
Guests can engage in activities such as kayaking, canoeing, snorkeling, and even take advantage of bicycle rentals nearby. Golfing is also easily accessible.
What are the common concerns about the rooms at Kaanapali Ocean Inn?
Guests have expressed concerns about the cleanliness and outdated nature of the rooms, including issues with old carpets, bathroom conditions, and the need for renovations.
What are the positive aspects of staying at Kaanapali Ocean Inn during the high season?
During the high season in December, guests can expect a superb location, friendly staff, and completed facilities, providing a great experience despite the potential for increased demand.
What practical amenities are available at Kaanapali Ocean Inn?
The hotel provides practical amenities such as air-conditioned rooms, complimentary toiletries, laundry facilities, and childcare services for guests' convenience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Take Advantage of Nearby Activities
Guests can enjoy free activities on the hotel property, such as Polynesian dance, and explore the beautiful beaches nearby, including Kapalua and Honolua Bay.
Consider Access to Royal Lahaina Resort
Guests staying at Kaanapali Ocean Inn have access to the amenities of the larger and more expensive Royal Lahaina Resort next door, providing added value to the stay.
Be Mindful of Room Selection
Some guests reported that the older building of the hotel has a rustic charm but lacks modern updates. Consider this when choosing between the main hotel and the bungalows for a more modern experience.
Be Aware of Room Conditions
Several guests mentioned that the hotel rooms, particularly in the older building, showed signs of wear and tear, such as outdated facilities, stained carpets, and cleanliness issues.
Check for Construction Updates
Some guests were moved to the Royal Lahaina Tower due to ongoing construction at the hotel. It's advisable to check for any ongoing renovation work before booking.
Explore Dining Options
While the hotel offers dining options, some guests found the inside restaurant to be overpriced. Consider exploring dining options outside the hotel for a wider selection.
Plan for Housekeeping
Some guests were surprised to find out that there was no housekeeping for their two-night stay. It's advisable to clarify the housekeeping schedule when making a reservation.
Be Prepared for Additional Fees
Guests should be aware of additional fees, such as parking fees, and consider this when budgeting for their stay.
Consider Alternative Accommodations
Some guests felt that the hotel was overpriced for the outdated rooms and facilities. It may be worth exploring other accommodations in the area for a more modern experience.
Location
2780-A Kekaa Drive, Lahaina, Maui, HI 96761
What's nearby
- Old Lahaina Luau3.3 mi
- Buddha at Lahaina Jodo Mission3.4 mi
- Lahaina Jodo Mission3.5 mi
- Lahaina United Methodist Church3.8 mi
- Ulalena3.9 mi
- Maui Theater3.9 mi
- Wo Hing Society Hall4 mi
- Front Street Lahaina4 mi
- Village Gallery4.2 mi
- The Village Gallery4.2 mi
- Baldwin Home Museum4.2 mi
- Hauola Stone4.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Kaanapali Ocean Inn
Low season | April |
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High season | April |
Average price (weekend night) | $1,030 |
When to book a room at Kaanapali Ocean Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Kaanapali Ocean Inn
Nearby hotels and places to stay
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See most recommended stays in LahainaGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Kapalua West Maui |
Distance to airport | 2.4 mi |
Everything you need to know for your stay in Lahaina
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