Pros (+) Breakfast was decent not overwhelming. Breakfast should be available from 6am not 7:30. Having to wait was irritating.
Cons (-) The property seemed unkept to me.
3 stars
The Century House, Ascend Hotel Collection
Photos of The Century House, Ascend Hotel Collection
Overview
Located in Albany, The Century House an Ascend Hotel Collection Member is within a 10-minute drive of Albany International Airport and provides free Wi-Fi and an outdoor pool. It has a fitness center, as well as an express check-in and check-out feature, a free shuttle service and a 24-hour business centre.
The hotel treats guests to luggage storage, a 24-hour reception and a bank. Massage services, laundry facilities and a games room are also available.
The Century House an Ascend Hotel Collection Member features rooms equipped with a refrigerator, a mini bar and a microwave, plus all the necessities to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay nearby for a meal.
Latest deals for The Century House, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Century House, Ascend Hotel Collection
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Dining
- Grocery deliveries
- Minibar
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
- DVD player
Basics
- Free Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Casino
- Board games/puzzles
- Game room
- Golf
- Mini-golf
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Storage available
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Bathroom
- Shower
- Hairdryer
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of The Century House, Ascend Hotel Collection
8.7
Very good
737 verified ratings
Wonderful
478
Very good
123
Good
59
Okay
24
Fair
25
Mediocre
11
Poor
17
Summary of reviews
Guests say
Guests appreciated the convenient location and friendly service, highlighting the good breakfast options. However, many reviews pointed out cleanliness issues, worn-out mattresses, and the need for updates in the hotel’s appearance.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.7 out of 10
455 reviews
8.7 out of 10
169 reviews
8.5 out of 10
3 reviews
All reviews
Pros (+) Food at the event dinner was unusually good, and the included breakfast was outstanding. Beds were comfortable.
Cons (-) In-room coffee decanter was missing, but otherwise everything was fine.
Pros (+) This hotel was easy to get to (with not being familiar with the area). Centrally located and close to restaurants and shops -- Target being nearby was a plus! Big parking lot, easy access to get in. King sized bed was comfortable, bathroom was clean, shower was very hot and pressure was good. We did not get a chance to use the pool or other facilities.
Cons (-) My partner and I always try to stay at independent hotels and inns, and avoid hotel chains whenever we can. We prefer older buildings and places with some personality. The hotel felt dated, but unfortunately not in a charming way. Our room was very very cold when we got in; when we turned the heater on it filled the room with a strong burning smell that did not go away. There was a pair of sunglas...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast is fantastic, with many choices and everything fresh and warm. The chef walks around talking to guests, ensuring everything is good, and the staff keeps busy running food out to the buffet and clearing plates.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned that the overall cleanliness of the room was lacking, with specific feedback about dust, musty smells, and a need for updates to the room.
What are the highlights of the hotel's amenities?
The hotel offers a unique dining experience at the on-site restaurant, a charming little room, a beautiful facility, and a very well thought out and furnished room. Additionally, guests can enjoy an outdoor pool and a cozy lobby area with board/card games provided.
How are the beds at the hotel?
Guests have described the beds as comfortable, with exceptions noted by a few who found the bed too hard or could feel the springs in the mattress.
Is the hotel staff friendly and helpful?
The staff is described as friendly, capable, and wonderful, with exceptional service and a very helpful and friendly team. However, there were a few mentions of unfriendly front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Ground Floor
If you have mobility issues, consider requesting a ground floor room in advance, as there is no elevator in the hotel.
Enjoy the Complimentary Breakfast
Guests highly recommend taking advantage of the delicious and substantial breakfast offered at the hotel, which includes a variety of options and is served until 9:30 am.
Consider Room Selection Carefully
Some guests found the rooms to be charming and comfortable, while others noted issues with cleanliness and room maintenance. It may be beneficial to request a recently renovated room.
Take Advantage of the Hotel's Dining Options
Guests praised the on-site restaurant for its great food and service. However, it's advisable to check the restaurant's hours in advance, as some guests experienced unexpected closures.
Be Mindful of Room Odors
A few guests mentioned musty or stale odors in their rooms. It may be helpful to request a well-ventilated room if you are sensitive to odors.
Explore the Nearby Nature Trail
Guests enjoyed the lovely nature trail located off the back parking lot, providing a peaceful outdoor space to unwind.
Request Early Check-in and Late Checkout
If you require flexibility with check-in and checkout times, it's recommended to request this in advance, as some guests had positive experiences with accommodating staff.
Consider Bringing Your Own Toiletries
Some guests found the in-room toiletries to be lacking in quality, so bringing your preferred toiletries may enhance your stay.
Check Room Amenities
While some rooms were equipped with modern fixtures and amenities, others were noted to be in need of updates. It may be beneficial to inquire about the specific amenities in the room before booking.
Be Aware of Noise Levels
While the hotel is generally quiet, some guests noted issues with soundproofing and noise from adjoining rooms. Consider requesting a quiet room location if you are sensitive to noise.
Location
997 New Loudon Road, Latham, NY 12110
What's nearby
- Latham Circle Mall1.8 mi
- Albany County Hockey Facility3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Century House, Ascend Hotel Collection
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $149 |
Average price (weekend night) | $204 |
When to book a room at The Century House, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Albany Intl |
Distance to airport | 3.0 mi |