Lexington Hotels

balcony walks in bad shape

It was cheap and near where we conducted business.

The staff was very lazy and the hotel itself is falling apart.

the staff were both kind and helpful

The bar area, food was good, drinks we're good. The contemporary look was nice, overall great experience.

The pool area was very small and extremely hot.

Nice breakfast, but heavy on the sugar and carbs. Has workout center and small pool.

Billed themselves as providing free airport shuttle & there was none. Suggested I call a cab ($100 ride) instead. Did not provide cleaning service because it was a holiday weekend. Staff utterly unapologetic. did not provide evening happy hours on holidays, either. The most eye-rolling I've ever seen in a hotel staff. They were full of themselves.

loved the breakfast. was pleasantly surprised with the accomodations as some reviews said they were too stark. However, I thought they were very comfortable, lots of perks.

Thought the beds, while comfortable, seemed to have valley from use. Also, did not like choice of teas.

Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service.

Nothing.

The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking

$38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving

itsclean and staffs are nice and friendly

there was a baby and his parents livimg in the next room.the toddler was crying whole night so i could not rrst or sleep after a lomg flight there should be a separate floor for families with kids.

Very beautiful and comfy rooms.

nothing

Location was excellent. The room was very nice and comfortable. Excellent farm to table restaurant and bar.

Although they had a parking garage, the elevator to the lobby was out of order so you had to take the stairs and the stairs lead to outside the front entrance. Very inconvenient if carrying any bags from the car and also because of sub-zero temps that weekend. Also no in and out access for self parking at $40 per night. If you leave you have to pay again.

Location was great with excellent service and nice trait ants around in the plaza

The management was fantastic.

Having to pay $35 to park my car. Given location of hotel, how do they expect people to get there other than by car. It is not like the hotel was in downtown Boston. Should be free to Marriott members. Breakfast was o/k.

Liked the staff, very accommodating and professional. The layout of the rooms really feels comfortable, less like a hotel. The location works for me because it's close to my daughter. Love the cookies.

Furniture in living room portion of room could use a good cleaning or update. It's a bit noisy, so if you like it very quiet, probably wouldn't work for you. Restaraunt menu selection is minimal also for the room service.

Nothing

Over price for the room, no continental breakfast, area location was too busy ... Too expense hotel doesn't offer continatal breakfast for that price

staff was nice, room was clean and visually appealing, great location

ran out of coffee creamer on a Saturday morning? charged me for parking fee after my friend already paid, took 3 calls to get it straightened out

Expensive parking

The staff was extremely helpful.

The included breakfast and light dinner was very good. Room was very clean, modern and nicely decorated.

All rooms have only one bed. Any additional sleepers use a roll away or pull out couch, which was not very comfortable.

Beds were comfortable.

The entire facility including the rooms smelled of strong bleach or other chemical cleaners. It was an overpowering smell that we didn't dissipate until after leaving the window open for a good 12 hours. And although the rooms appeared to be very clean, there were obvious longer term maintenance issues, such as peeling paint and sloppy repairs in the shower.

Location

Noisy, gum on the floor, door didn't lock automatically, generally careworn.

Bed was comfortable

Very small bathroom, Vent broken. Tv remote didn't work well.

I liked the price, especially for New Years Eve. I liked the guy at the front desk with the dress he was very polite and helpful. I like how everything was fairly new. I appreciated the free breakfast which was not too shabby at all.

No pool

The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street.

Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.

Almost everything about it was amazing

Their pool facility does not have a hot tub

Friendliness of all staff

Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

It did not rain on me!

More like a transient htl.

A window I could open, to cool my room down before I went to bed.

fully equipped for small family trip

We booked a big two-bedroom suite and overall it is a great experience. Everyone loves it and we enjoyed everything about the hotel.

No

It was very nice to have a complimentary breakfast included in the price

The pool!!! And the staff is very nice!!

Location

The rooms are old, they smell like stale cigarettes, and the gym is poorly equipped. Only one treadmill.

This hotel is undergoing renovation. It needs it. The ac unit in our room was clearly old and beat up. There were holes in the halls where new cables are being or will be run. There were screw holes in the bathroom and an outline around them on the wallpaper of something that used to be mounted there, but isn't anymore. The water in the bathtub drained too slowly, it filled while we took a showe

the room we stayed in

the breakfast quality

Overall my stays in the past have been great rooms are clean staff is friendly and helpful. I would stay again however I would hav to check the bed before doing so

The bed was not comfortable at all. I was going to ask to change rooms but I honestly was too tired to pack my things up and move. These things should be inspected I can't believe i'm the only one that have may brought this to the staffs attention

Location is nice. Right off the highway and close to upscale mall.

Need more selections in the longe. Didn't seem to care about upgrading elites.

Liked the room. Breakfast was very nice. Staff very friendly & accomodating. Convenient to hospital and loved the shuttle.

Asked for a robe & extra blankets as my husband had surgery the day before & was cold. Staff brought them, but they were both so raggedy & torn that I almost hated using them. Seriously they need to be brought to the local shelter for dogs. Time to replace or don't offer them.

Great staff, from the curb to the desk to concierge and room service--really, really good people.

Pricey room service breakfast A toilet whose flush handle was in need of repair

Location, location, location. From here it is an easy walk to many fine restaurants, shopping, or for researchers, the NEHGS or the Boston Library (which doubles as an art museum). Little further for the Freedom Trail, but doable if you are used to walking. If you just want to rest and watch the world go by, the Commons is right across the street and at least during the day very safe and family friendly. Caught a late flight but they were more then helpful in storing our luggage and assisting in getting a ride to the airport.

The rooms were clean and fairly comfortable- breakfast was pretty decent

Very basic accommodations - staff was sometimes nice sometimes seemed to be indifferent- when we left we asked if she could call a cab and she did however the cab she called was unmarked he didn't help with bags and there was no meter and he charged us far more than it cost on the cab ride we got in our own. I only mention this because it seemed like this was someone she called all the time and I wouldn't recommend using them anymore. Seemed odd

Size of Room---Service was great

The noise from the street. Instead of bar soap I like bath gel. The trip to TD Garden was listed as 1 mile--That is not walking--maybe b the T

Front desk staff was very friendly and helpful. Short walking distance to attractions.

Check out was not until 12pm, maid knocked on door the door four times from 8am till 11:36am. Felt like was being rushed out.

Comfortable room and helpful staff.

House keeping staff entered the room without knocking and need to be more aware of guests who are in their rooms.

We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!

I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed.

My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.

location and a safe area friendly staff , luxury hotel

The bed was very comfortable and the robes were a little wild but very nice. Room was clean.

Decor was a little over the top in the rooms themselves but the common areas were very nice.

Convenient location

Very antiquated but in good shape

The building was old but well maintained and clean.

The room we had on the top floor had a broken air conditioning unit, so it was an uncomfortable nights sleep

This hotel is so well maintained and spotlessly clean. Even though it's not a 5 star hotel it's large enough that it's well staffed all the time. Even when we had our "do not disturb" sign out in the morning our room was quickly cleaned when we were out in the afternoon. We were in town to visit our son and hotel staff were very helpful in accommodating our 2 young (age 3 & 6) granddaughters when they came to stay with us a couple of nights. Also the hotel was full of HS Soccer teams in town for a tourney and the hotel strictly enforced "quiet hours". I was very pleased with that! Also loved that the coffee maker is a Keurig. They don't furnish many pods and they were not my favorite brand, but there's a grocery very close to the hotel so we bought a box of our favorite brand and also a small carton of half and half and kept it in the fridge. We really liked having a fridge and a microwave in the room. We have special diet needs so we actually made our own breakfast in the room. Was fun to make popcorn for the kiddos and watch a movie with them before bedtime too! The hotel is so close to shopping! Burlington Mall is very nice.

The indoor pool is large which is good but the maintenance staff does not understand that it's an INDOOR pool! When maintaining an outdoor pool the wind and sun deplete chemicals, therefore a lesser quantity of chemicals are needed indoors. Some people may believe that more chemicals = safer sanitation, but that's not true. I've been responsible for maintaining a pool and too much is just too much. Even with an outdoor pool if there is too much chlorine in the water you use large fans to lower the concentration (yes- wind, even from fans, removes chemicals from the water). The water was cloudy (it should be clear if chemicals are used appropriately) and also foamy which means too much fungi control chemical was used, which is very unfealthy. I bought goggles to protect my granddaughter's eyes, but they still had an itchy rash from the water, probably from the fungicide which not really needed very often indoors since direct sun is what causes fungi in a pool. An over chlorinated pool is not dangerous to your health, just unpleasant, but when the water is foamy and cloudy, that's very bad. I really wanted to prop all the doors open and set up some fans!

Our room at this property had a serious ventilation problem which they acknowledged but made no effort to mitigate. The heavy odor of cooking bacon woke us each morning at 5am and did not immediately dissipate rather lingered in the room and hallways. The odor was strong and very offensive.

The location, the price, the ease of checking in and out.

Nothing

The staff was very accommodating, taking our luggage early so we could check out the city.

Location, staff, clean.

shower was not working properly, room service did not pay complete attention to their duties.

Our stay at the Nine Zero was beyond extraordinary. We called about six hours before check in to see if it would be possible to upgrade to a room with a city view (my husband told the guy at the front desk that we were celebrating out anniversary and seeing a show at the Orpheum Theatre that evening) - we were quickly and without questions upgraded to a king suite on the 12th floor with a gorgeous view of the city - we weren't even charged for such an amazing upgrade!

nothing. no complaints.

Room it's very clean and the pool

The back stairway do you need pay attention it's smell bad (pp)

The pool water was a pretty blue

This place is old, run down, and needs to be bombed and start over. Room was filthy, carpet disgusting, bed saggy, Internet spotty, TV limited, walls thin, and everything thing smelled like your older cousin's garage apartment back in the 70's. My room looked nothing like the photos on-line. Front desk worker was surly at best.