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Valet was quick and friendly. Restaurant food good. Room was clean but sink drained too slowly. Convention that CONSUMED the hotel. Since has an open concept interior, convention seemed 24/7. Unfortunately, to add insult to injury, 3:30am fire alarm sounded Saturday night. No bill under the door in the morning so felt compelled to stop by front to check out. Many, many smokers at the doors and the smell of smoke on occasion inside.
Bobby the doorman was so friendly and helpful!
Someone walked into my room while there was a do not disturb sign on it and quickly ran out when they saw me.....that is awful!!
Check- in time is at 3pm. My fiancé and I got there at 330 to stand in line for 20 minutes and then be told that our room wasn't clean yet. They pointed us towards their restaurant and said you can get some drinks and food to wait for your room to be ready. After spending $80, waiting 2.5 hours, and complaining multiple times our room was finally ready and cleaned at 6pm at night!! They gave us a free drink as well as free breakfast coupon the next time but we were still very frustrated having to wait in their restaurant for our room to be ready 3 hours after check in time. If check in time is at 3pm then the rooms need to be ready!
The hotel was very nice - clean, with nice amenities. The staff was phenomenal! Very friendly and helpful. We would definitely stay here again. We felt that the parking fee ($31 per night for valet) was a little steep.
Good location close to Bradley Center Parking is expensive and difficult to get to. Hotel is definitely in need of an update - it's looking kind of shabby.
Closeness to the Bradley Center The room could of been cleaner. old food in the refrigerator.
Room was clean and comfortable. We arrived at 9am and were able to check-in then, which was amazing. The room had a refrigerator (nice) and was walking distance to lots of shopping, restaurants, sights, etc. The restaurant in the lobby had a great buffet breakfast. Had to pay $25 to park the car overnight.
Closeness too the Bradley Center
Horrible Staff and will never stay there again
Great hotel, but parking for one night was $25. Pretty steep considering you're in Milwaukee Wisconsin.
A good breakfast if included on your booking. Room was clean, but parking at $25.00. There was parking on the outside across the Bistro 333 that was a little less. I would stay here again.
Very nice accommodations, The only issue I had was with the bathroom, the door had a huge gap at the bottom and no lock, the toilet looked like it was out of a public bathroom, and the the shower pressure was deplorable that it made showering challenging and long.
Everything was very clean and the staff were very helpful. Expensive parking. Could've parked somewhere else in the city for much cheaper. There were a lot of business people there and no family attractions such as a pool.
Great stay! Thanks Dan for the great service!! Nothing.
Location The fitness center was good-I wished there was a lap pool. The computers in the business center were slow and hard to get into the internet at times.
Ambiance and location were great. The corner room on the 15th floor had a great view. Elevators could be quicker.
Great hotel if you are attending a show at The Pabst Theater or Milwaukee Rep since all three share a common lobby. Check in was quick and friendly (thanks Cory) and the room was spacious and clean. The candy/RedBull/bottled water purchase basket was a bit strange, but the rest of the room was fine. Parking is expensive for the area ($27).
Great customer service every time we visit. You can't beat this great downtown location.
Loved the look of the hotel, the gallery, and the staff was great! Also walking distance from many great restaurants and shows. Parking is not included in your reservation, no microwave, no mini fridge, old out dated televisions, and house keeping kept bugging us.
One of the best in Milwaukee. We had to move to another 4 star (hyatt) on the same street after a day due to lack of availability at intercontinental and it was much inferior.
Elegance of the hotel Long walk from parking garage.
Great location Take of and clean the ac vent better
The rooms are old & out dated. The beds are horrible.
Fire alarms all night
Quiet room, easy walk to the show at the Riverside, cozy bedding, perfect room temp, courteous and helpful staff, excellent and affordable restaurants within walking distance. Arrive after 6:00 pm and leave before 8:00am so parking very reasonable at $8. everything was wonderful
Beds not that comfortable
If you need to be in Downtown Milwaukee, the hotel is well located, has parking (though it's really expensive with in and out privileges -- and I say this as a Bostonian used to paying out the nose for parking), and the public spaces of the building are really nice and well maintained. The gent working the desk when we checked in was also a delight and gave lots of useful recommendations about what sites to see and where to eat. A+ to that guy. Our room itself was pretty low end, especially for an Intercontinental. The air conditioning didn't work, every piece of furniture was damaged, and the walls and bathroom showed a lot of wear and tear. When the front desk staff was alerted the ac didn't work, the guy simply said, "Oh, sorry." D- to that guy.
The location is fantastic and the price of the rooms great. The room with 2 double beds my adult children had was pretty disgusting. The lamp had huge stains on the shade and the mattresses were all stained and disgusting looking ( they always check for bedbugs because my oldest son travels a lot and has seen them in hostels and nice hotels). The room was just very dingy and looked like a 2 star hotel Our room with a king was better but all the mattresses need to be upgraded and replaced. Carpets need cleaning etc The Kilawatt for brunch was okay. Food was not great....bloody Mary's were not so good....food adequate
Friendly staff, modern and comfortable accommodations, free water in the room. Great location, valet parking was mid-priced at $25 per day. We chose Aloft because I've stayed at the properties in other cities and had a similarly pleasant experience. And we had to find a place with a swimming pool. Aloft ion Milwaukee is well worth it. not much to dislike as we stayed for one night and the experience was very good.
Cool rooms Kinda dirty guys. House keeping woke me up and I had already called for late check out. Not cool
The staff was friendly. The property was awesomely located. The place was clean. Everyone was on board to help and make sure people enjoyed their stay. The honest to goodness only issue that I had throughout my entire stay was the wifi kept crashing on me. Other than that it was perfect.
Loved the design, decor and features. Hip & modern without the overkill. Comfortable beds and spotless rooms.
The location is excellent, great views of the river and right next to the river walk. Within walking distance to some really great restaurants. Quiet, and the room was very comfortable! No parking lot, so you either pay to park or pay for valet service. Also, no free breakfast so we had to pay almost $30 just to eat breakfast.
Friendly staff, great selection of food in the lobby. There was no hot tub, only a pool.
The showers are nice. The blinds are really poor. You need thicker blinds to keep the light out. You can't keep the blinds open and expect to have any sort of privacy. The door from the shower to the rest of the room does not seal, so coming out of the shower is freezing. The walls are paper thin and you can hear EVERYTHING from surrounding rooms. They say the mattresses are firm. There are not firm.
The room was recently updated and the set up was great. The fridge wasn't working and there was actually some old half drank water bottle in it. And no ice machines on floor.
Courteous staff, great decor, and clean room. The amount of endless noise in the hallway ALL night. Several parties were screaming from outside to someone staying on our floor.
Location was close to everything including an awesome row of bars. The rooms were nice and spacious and the staff was friendly. Parking is limited to pretty much only valet but they were at least quick in getting the car. The biggest issue is noise. I could hear the people in the room next to ours having conversations without any difficulty. This place was popular with bachelor and bachelorette parties which meant the noise at night was extremely loud and went into the early morning.
There basically is no room. You feel cramped from the moment you arrive and realize you cannot pull up to the door and cannot park. Very casual staff. Maybe the 30 year olds like things this way. We do not. We will not be back.
I liked that it was near a lit of fun bars and restaurants. I also thought it was fun and had a very cool look to it! Beds we a little hard.
Walkable distance to shopping and restaurants, and other downtown attractions. Breakfast buffet at the hotel was delicious!
The valet attendants were wonderful. They gave us great recommendations for restaurants, remembered us as we grabbed our car multiple times, and were quick with getting the car. We were there for the Hal marathon and one of the attendants probably saw as many miles as we did getting the unusual line of people's cars at 6 a.m. He kept his smile on and joked around as he left multiple times to get cars.
I loved the beds and the cold bottles of water in the rooms. Transportation. With the State Fair going on, I would have liked to have seen transportation to the fair.
comfy bed and pillows friendly staff lots of towels popcorn ceiling lack of shower tub(?) decor remote didn't work (sometimes) no free parking ($20 valet)
The staff and facility were first class and made our stay most enjoyable.
Clean, comfortable beds, room amenities, very polite and friendly staff Only negative is a mandatory 20 dollar per night valet fee, but that may be standard for the downtown
Great central location. Nice clean hotel and friendly staff. Comfortable beds and efficient service There were no refrigerators or microwaves as told me I would have on the confirmation sheet
I liked the cleanliness of the hotel, I also really enjoyed getting free cookies at check in and the location.
The room and hotel was great looking and modern and the area was amazing! The bests were a little too firm and stuff, the pull out sofa had a bar that went right where your back would be so keeping it folded up was more comfortable for my friend. The breakfast had potential but the eggs were extremely watery
We liked the river being so close so we could go outside and sit on the benches there along the Walk. It was easier to walk to the events we were attending because the Residence Inn was located close enough to them. The Staff was friendly and professional and helpful. The AC was excellent! The sofa bed was so rough on my cousin's back he was very sore the next morning. There were never enough towels so we had to ask for them several times and for the money we paid to stay there, the towels were thin, very non absorbent and rough on the skin. There weren't even any toiletries provided that even the cheap hotels have in their rooms! When the cleaning person came in, she/he removed the dirty glasses and cups in the sink and never brought any back. We actually would have preferred to NOT have the cleaning crew come in. We kept the room fairly cleaned up and could always call for whatever we needed. One bottle of water, a bottle of soda and a bag of chips cost $8 at the hotel desk so bring your own drinks and munchies!!
Staff was amazingly helpful. Simply over the top! Took a real interest in making sure they met all of our needs. Remembered who we were. Said hello every time we walked in the front door.
The hotel cancelled our reservation an hour before we were set to arrive, and this is after we received a reservation confirmation that morning. We were left scrambling to make alternate arrangements at the last minute and while on the road.
Room was comfortable and large. Location was great. Was told breakfast ended at 9, at check in we were told it ended at 10. Minor inconvenience.
They overbooked us so we were moved to a different hotel that was less convenient. Not a great experience but it could have been worse.
Loved the view, high ceilings, comfortable bed, room/suite size
Convenient location for our needs. Dirty. Blood on the back of the bathroom door. Poor drainage in bathroom. Shabby. Very poor internet connection. Very much overpriced -- I've stayed in lovely boutique hotels in the Chicago Loop for less.
Right next to Amtrak Air conditioning wasn't working, terrible for the late summer. Elevators weren't working correctly either.
Leaving Everything besides leaving
Nice bed Nice staff I was disappointed that the front desk person did not know what bus to take to get to the airport.
Location was good for what I was there for. Staff was friendly. Rooms were adequate. Dated decore, bathroom showers kind of dirty. Long hairs still on shower walls. Homeless people were sitting out front. Price was high for this condition of hotel. Not likely to stay again
The lady at the front desk was nice but that's about it Our room, and multiple friends in other rooms, was 100 degrees and there was no air conditioning. No warm water, water had a yellow tint to it, one elevator worked.
The bed and pillows were comfortable enough and thankfully looked clean. Front desk staff were friendly. Parking is free, but in an unsecured lot behind the hotel. This hotel has not been kept up. It's in poor shape - lots of things that need to be repaired/replaced, fixtures partially off the wall. It also needs to be deep cleaned - some things, like the light switch, were so dirty that I didn't want to touch them. There was a huge gap under the door, which is both unsafe and bad for noise. Not worth what they charge. I would not stay there again.
The free parking. The heating and ac were terrible. Could not control either. The room was so hot. Could not open a window. The TV was old and not hi-def. Very noisy all night in the halls with people holding parties outside their rooms.
It is in Milwaukee and so was I. Pretty shabby. I wouldn't call it dirty, but it was hardly gleaming. It clearly hasn't been updated in decades. It is "downtown," but not really near anything. No exhaust fan in the bathroom. Thermostat didn't apparently do anything. If you are desperate for a room in downtown Milwaukee...
Friendly staff was the ONLY bright spot, everything else was terrible. Per the previous reviews, I was expecting a rude staff, but the reality was that the staff is friendly. It's the facilities that are terrible and any hotel would/should be ashamed of (ESPECIALLY being situated downtown). - 1 of 2 elevators functions ("functions" used loosely) - walls, ceilings and carpets are old and stained - room furniture was cheap and archaic - A/C did not work, hot air vented at all settings (room was unbearably hot) - bathtub drain was clogged and water did not drain - plain and simple, if the rest of the rooms are like the one my wife and I stayed in, the entire hotel NEEDS to be revamped/remodeled - based on this stay we will not be staying at a Ramada again
It was downtown Dated and not the cleanest. Loud, and extra charges on my card at the end...
Location Breakfast buffet for $8.95 was reasonable Beds were lumpy and slanted Floors were damp Hallways were stinky and damp TV was a box TV that only got one channel Temperature control didn't work well
location, economical beds
The staff was nice Our room had bugs in it and we asked for a queen bed but were given two twin beds, which was aggrivating
Downtown close to good food and entertainment. Staff had great suggestions for places to go see small rooms but comfortable bed.
It is a hotel in a very convenient location, right in the downtown Milwaukee area. Also has a pretty cool restaurant/bar in the basement. The hotel staff was also very nice. No
The staff were all very pleasant, the decor divine (elegant/classy). And the breakfast was GREAT! Nice convenient location, easy access to shopping and theaters galore. I love visiting Mikwaukee, there's so much to do especially downtown. What a treat!! There was an odor in our room occasionally (the only thing I can akin it to was raw sewage). While it wasn't continually present it did waft through a couple of times and I was left to wondering what the heck it was or where it was coming from. I didn't address my concern with the staff, as it wasn't a continual odor and reminded myself it is an older building (it's on the National Register of historic places) and these things cans/do happen. My bed however was slightly lopsided and that made for a little bit of uncomfortableness. My only other concern was the amount of panhandlers out on the street near the building. While that's not the hotels fault, I do feel their staff should make certain at all times their guests are not bothered by them especially when walking to the surface parking lot which is about a block away.
It was a very nice hotel for the price and I got an upgrade because of the problem with the reservation.
Free Internet, Clean room, Convent parking in the garage just opposite, good location The windows + curtain mechanism was lousy...There should be proper windows in the room.
comfortable bed, big room, clean & updated bathroom
The location is great, the rooms are clean and comfortable and a great value for the money.
Close proximity to the downtown hotspots (food and bars) suited us perfectly!
The room was ready for me by 10:00 am None
Was very happy to stay here. Clean and beautiful. Loved breakfast, but they need to season the scrambled eggs on the breakfast buffet.
Unfortunately the pool area was under construction while we were there which was one of the main reasons we had booked this particular hotel. Also, the room the we stayed in (423 I think) only had one small window that was so high that I had to stand on a chair to see out, but then it only looked to the other side of the building and a roof. It was a bit like a dark hole, but we decided that maybe they put us in that room because there aren't any adjoining rooms & we had an infant?
Nice rooms and very comfortable beds. The complimentary breakfast was also very good. It's in a good location for downtown activities. Staff was very friendly and responded quickly to request for service. The room was clean, but dated. The carpet needs replacing and fixtures need some minor repairs or upkeep. For the price of the room, the parking should be included.
Free Hot Breakfast Location Comfy bed When we checked in it was about 75 degrees fahrenheit outside... and about 80 degrees in our hotel room. It was very hot and muggy, and the windows did not open. The air conditioning was not working at all and the staff was totally unconcerned about remedying the situation. They tried telling us that everything was working fine, but of course it was not. The only thing the hotel did to fix it was to give us a box fan. They told us that it would cool off at night... but it did not. Multiple people complained but nothing was done to accommodate us or to compensate us for the inconvenience. Staff was at worst, rude, and at best, disinterested. When we checked in at 3:00 on a Thursday they only had 1 person working so we had to wait a very long time to check in. The bathroom was leaking water from the ceiling above the sink. The furniture in the room was worn and in need of repair or replacement. For $20 more a night we could have stayed somewhere much nicer.
Location of the hotel was excellent. I was visiting the Harley Museum and this was only a short drive from the hotel. Getting from the parking lot to the hotel was not that easy. In the end there were about 4 of us wondering round the parking garage trying to find the entrance. But once inside the hotel was very nice
Competent and helpful staff. The business center was experiencing technical difficulties but the front desk staff were happy to print our boarding passes for us.
We loved that the hotel was close to everything in Milwaukee. We also loved that there was a pool, exercise room, and free breakfast.
We got a free upgrade for our stay as all the rooms were not full nothing
clean hotel and nice employees Pool was very small
Staff was very helpful and friendly. Great experience for my first trip to Milwaukee. Would absolutely stay here again for sure!
The rooms were spacious and comfortable. The amenities exceeded our expectations. Aside from the gyms, and swimming pools, there are also racquetball and squash courts. The lobby bar was serving delicious and generously poured cocktails. Above all that, the reason we will be returning is due to the incredible staff. Every single employee we interacted with was beyond reproach. I feel like I made several new friends in Milwaukee. We couldn't be happier with our stay at the MAC. Cheers!
The location was excellent in downtown Milwaukee, with reasonable parking close by. The accommodations were spacious, comfortable, and clean with a spacious bathroom. Nothing
Walking distance to lots of restaurants, bars, and things to do Bed were very uncomfortable, decor very out of date, bathroom looked like a public restroom right down to the toilet
Room 1021 was like a mini suite. There was a door separating the living room area from the bedroom/bath area. It wasn't just a large open area with beds on one side and a sitting area on another side. The only thing that I didn't like was to be billed for parking. I could easily pay the $15 charge. But it was my belief that the parking was covered in the room reservation. No one clearly said, "Here is your parking pass and you will be billed $15 when you checkout." Perhaps they glossed over that part when I checked in. Point being: I did not request the parking pass. They simply gave it to me when I received the room keys. If I would have know about the charge, I would have simply parked on the streets.
Location is great, rooms are nice, friendly staff
The staff were very friendly and helpful. The building looks fancy but dated/tired. The rooms were large, and we had a great view (12th floor, looking towards the lake). The location was great... easy to walk to lots of attractions and restaurants. And the view from the rooftop was terrific! PLEASE NOTE: THE POOLS ARE SEGREGATED BY GENDER! I'm a single dad with a daughter, so this meant we couldn't go swimming (unless I had her go on on her own, which I wasn't going to do, since she's 12). They do a "family swim" like every other Friday evening or something. Also, the rooftop bar was closed on Sunday and Monday (the precise days we were there). The shower was ok, except every few minutes it would shoot a stream of very hot water, followed by some very cold water. The "pillowtop" bed wasn't really that comfortable... just moderately okay. Also, they say there is a "business casual" dress code for many of the common areas, so my daughter and I didn't feel comfortable just strolling around the place in our shorts and t-shirts. If I had known about the separate mens'/womens' pools, I would've booked somewhere else.
The shuttle driver was the sweetest ever. Tip well! Such uncomfortable beds. No pillow top. Just a cardboard like hard bed.
Friendly service, access to workout facilities. Convenient location Did not include any type of continental breakfast.
Athletic facilities with stay in Hotel, view of MKE, location, thermostat controlls, bed was comfortable. TV too small and too far from bed to be seen with any sort of modern clarity, rooms need updating, felt like retirement home.
Personnehow The bed was a nughtmare