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Good quality mattresses, bed comfort and linen exceptional
Incredibly close to the Bell Center. Easy access in and out of the city. Roof top gardens and pool. Beds were very comfortable and clean. Staff was also friendly and helpful. Small bathroom and lack of inexpensive television options.
-Facility was great -Very clean -Felt luxurious -Good service -Hotel employees were on strike and it was uncomfortable to cross picket lines, some amenities unavailable, but overall regular service seemed unaffected.
Clean, basic comfort; high-end facility. Not intrusive. Congenial. Moderate walking distance to sights (Vieux Port) and shopping (Ste-Catherine and underground Ville-Marie) and city-tour terminals.
Friendly staff, clean rooms, great maid-service, comfortable bed. Nice, spacious work-out facility, free newspaper. Great location for getting onto the metro. Definitely, it would be a good place, I can imagine, to stay in, during a winter visit. Pricey buffet. Didn't eat there because of cost. 25 dollars per person. Wifi only worked well in the closet or bathroom locations, in our room. The exterior and interior of the hotel are concrete. So, at first I had a feeling of being incarcerated. However, I adjusted and realized many buildings Montreal are similarly constructed.
First rate hotel in excellent downtown location. Helpful, friendly and professional staff.
Our room was very clean. The bed was comfortable. Although we had heard some concerns about night time noise, the hotel was quiet during our stay. The pool was lovely as ever, and a hot tub has been added since our last stay. The water temperature was just right in both pool and hot tub. Lockers for your clothes are free. The exercise room is nice. The duck pond was fun to watch. A hotel the size of the Bonaventure could really use three hot tubs, especially since (unlike many hotels) the pool is so popular. We thought the hotel restaurants were a little expensive, although there are some reasonable dining options in the levels below Place Bonaventure. The carpeting in the hallways looks very worn, but on closer inspection, it's the pattern.
Rooftop pool, buffet breakfast When I booked with Kayak the price was $195/night but I ended up paying $239/night + taxes.
Walk to All Monreal has to offer, Old City/St. Catherine St./Chinatown take Elevater to the Lobby, Fantastic Rooftop with Heated Pool & Spa complete the experience Beds were very Comfortable Metro next door Parking under hotel Had to walk stairway to get to my room
The pool and convenience to downtown are big pluses at this hotel. The staff is very friendly and helpful. The rooms are clean and well maintained. Quiet rooms. We hope to come back again.
The staff were very curtious. The only complaint i have is finding the entrance, i had to drive around the building a few times before i found where it was..
Unique experience superior location kind and helpful staff. Asked for a room with great view in quiet location and this was delivered. We arrived early and our bags were cared for and again the next day after checkout. It was an experience to swim and hottub on a roof top and see ducks swimming in a pond with large spruce trees outside while eating great breakfast buffet the next morning again on a roof top. Took someone special to Montreal for her 77th birthday and she was so impressed with our stay, the staff and the facilities that we have decided to make an annual event. That we didn't have more time
Great location, wonderful beds, useful kitchenette. Wish we'd had time to try the gym and pool. Only thing to improve is putting real cream (e.g Mini Moos) in coffee kit.
Hotel is located conveniently to downtown Montreal including restaurants, shopping and the Metro. Staff was very friendly and attentive. We had an issue in our bathroom that was promptly fixed. Bar and wait-staff very nice. Buffet breakfast was disappointing. Hotel seemed unprepared for the larger crowd trying to have breakfast. Ran out of food and were not ready to replenish for new people coming in. Eggs and bacon put out were considerably under-cooked.
Well located, modern and clean with great staff
Spacious room, clean, with kitchenette, which was a welcome surprise. We didn't have time to take advantage of the pool, but there next time we stay we will make time for it. Walking distance to everything. A little far to the old port, but we still walked it and it was fine. Staff were wonderful. When we're in Montreal again we will stay here. Parking was a little expensive, and the construction on Sherbrooke made getting in and out difficult, (though obviously not the fault of Cantlie. Other than that I can't think of anything that was a negative.
Location Site displays pictures of pool, but its being repaired! The real problem is it looks like its been out all year and it appears they do not plan on repairing it anytime soon, yet the misleading pictures are still on the web site. Hotel is old, which normally could be a plus, but stupid/cheap updates have removed the charm and character without adding anything.
Great location (Metro Peer Station is right around the corner), great price, great room. Loved the small kitchenette. Friendly staff.
Very nice beds. Good size rooms. Perfect location. Quiet. Shower was good, not great.
Close to museums, McGill University, the metro and other attractions. Very comfortable hotel, quiet with spacious clean rooms. We particularly liked the restaurant, able to provide a late breakfast to us coming from the West coast and sleeping in. This stay was pleasant and enjoyable, thanks! We came away from this stay with positive feelings, if I have to stretch for what I did not like it would be limited to their replacing our towels after one use despite asking us to hang up our towels so they could cut back on laundry. Wish all my complaints where so small!
Location Big beds Staff That the price not include brekfast that charge parking The elevators !!! some times I wait 15 minutes for one
Awesome location in the downtown area. We ate at 5 restaurants on our block (or across the street) alone and all were delicious. Very easy access to metro and bus stops and a short walk to the museum and Mont Royal Park. Staff was friendly and even provided us with a late checkout free of charge. 1 broken elevator made getting in and out pretty slow. The pool was under renovation so we didn't get the great rooftop view ... although you can get just about the same view from the 27th floor gym window.
The staff were friendly and professional, the room was very spacious and well maintained, and its location was just minutes away from stations! Overall, we really enjoyed the stay and if we have another opportunity, we will stay here again! One of the two TVs in our room didn't work, but it wasn't a big deal.
Centrally located (for McGill visit and proximity to Old Montreal nightlife). Clean, comfortable. Overall great value. Would DEFINITELY recommend.
The location was perfect for us; mere blocks away from Place De Arts (Jazz Festival) and also only a short walk to Old Montreal. The hotel was immaculate, the staff were wonderful, the room was huge and the beds were extremely comfortable. A Keurig coffeemaker was a welcome touch. We will definitely stay there again! That our stay was so short!
Comfort and closely located to the business Fair.
The atmosphere in the reception and foyer area and friendliness of staff in dining room
The staff was very friendly. More so than most other places we have stayed. NA
Bed was so comfortable. Breakfast was delicious. That I couldn't stay longer!
Affordable choice in downtown, and beds are very comfortable. Hotel staff called around for us on Easter Sunday to see which restaurants would be open before sending us out. Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?
We had a great stay. What was particularly appreciated was that we arrived well before check-in time (8 hrs early) and were rewarded with the exact room we booked with no extra charge. Lovely facilities too.
The hotel looked much nicer online . The room was clean and the location is just alright. The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.
its location in down city its service and the message but busy
Located within the heart of Montreal with easy access to metro stations
This was a great place to stay. In my opinion, the Sheraton has the best beds. The room was very nice, the staff was friendly, and the location was excellent. I will try to book at this hotel the next time that I visit Montreal. no.
the room was very spacious and the bath products were first class - great staff - good food taxes on top of taxes - design was top quality and leading edge when it was new and is showing some wear and tear now
I love their comforter and pillows so much, that I remembered to stay there again, even though the last time I stayed was maybe 12-13 years ago. This despite the fact that I've tried 4 Seasons and other luxury hotels. This is the only one that left an impression. Great restaurant - tried it for dinner and breakfast. The only negative is the (free) WIFI - connection was difficult, convoluted, and unreliable.
We liked everything. Great customer service. Nothung
There was a two hour blackout and the emergency lights never went on. I complained about that. I was told that they were working on it. The next night there was twenty minute blackout and the emergency lights were working. There should be a system to contact everyone to reassure them that everything is alright during a blackout.
Breakfast is excellent. Location is convient to all. And staff are friendly and helpful. We will stay at this hotel again next time in town. Exercise room s/b more spacious.
It was a pleasant and comfortable hotel and the staff were friendly and helpful
Everything was very nicely decorated and always clean. A swimming pool would be great!
I always stay there. It is the best around!
Location close to Rue St Catherin's and Crescent where all the bars and clubs are almost found in Montreal. Mont Royal is very close too. You can see what other people are doing in their adjacent buildings, not a big deal to me but to some it might be.
Excellent small rooms
The room was very spacious and clean. The bed was very comfortable and the bathro was great with a light up mirror and great rain like shower head. They had great l'occitane soaps and shampoos and things in the shower. The restaurant was good too. Get the lobster, it was delicious! The gym was small and we had some problems with the equipment. The room cards kept not working and we would have to get them fixed in the lobby.
Great location and good facilities....
Awesome place. Nice outdoor pool (like a hot tub in winter). Very clean and modern setup. Close to shopping.
The hotel is quite small and has limited rooms making it feel a little more exclusive for some reason.Rooms are completely new and spacious. The bathrooms are clean and the hotel provides enough towels for 4 people in a room for 2!The hotel also seems to provide towels for the pool (I am not sure of that, however, I saw some guests bring back yellow towels to the reception). Also, their restaurant L'Aromate was a beautiful and delicious place to enjoy a meal or two :) The only thing is that I found the pool a little small, but a beautiful outdoor area for resting and reading.
It's close to everything, and the staff is very friendly and helpful. A few buildings near the hotel are currently under construction and make some some noise.
PROs: Great location. Comfortable beds (if you like a firm mattress). Lots of public parking nearby (ie.lot behind hotel) for $10-$17 / day so did not use the valet parking on site. Clean room. Nice, new modern decor. Used the free wi-fi in room without any issues with speed or reliability. Some previous reviews have complained about the paint smell and/or down feather smell. I noticed a slight "new paint smell" in the halls but nothing noticable in room and certainly not offensive. CONs: Digital thermostat on wall by bed... so brightly lit it's impossible to sleep! Had to cover it up with layers of sticky-notes which I (fortunatley) happened to have. Poor bathroom lighting... good luck ladies, trying to apply your make-up! I had to attempt to use my compact mirror at the window. Pool and Fitness Room... both tiny. New machines in gym, though not many nor much selection.
Nice room, great bed and convenient downtown location.
Nothing specific stands out, hotel is well appointed and rooms were lovely, TV connection could be faster; nothing stands out about the hotel - I think for a hotel that aspires to the luxury class - I think more could be done to stand out. Food in the restaurant was decent and the staff amicable, but slow
Small and quiet. Boutique feel. Very good service. Hotel restaurant was better than I expected, given the yelp reviews. The room was very clean, had classical music playing. Wifi was fast and responsive. Exchange rates made this place very affordable. Construction on the building next door - more of a pain to walk around did not cause extra noise. Service may have been *too* over the top. They'd call every day to make sure I didn't want housekeeping, even though the tag was on the door. Had to redo wifi every 24 hours.
This hotel is right in downtown with most of the attractions at walking distance. The buildinfg us old and the rooms are big with high ceiling. Quite impressive.loved iur time here Would have been nice ti aerve hot breakfast and have more vegan options
I like the huge suites, and friendly staff. Close to all attractions and metro.
Good location. Easy walk to both old town and Mont Royal Park. Room was very big and comfortable. TV reception was grainy at times.
(1) Location was excellent (2) Parking rates were reasonable (3) Breakfast Buffet Good (4) Female staff at front desk very friendly and helpful, more than males (5) I'm vegetarian, the cook prepared nice surprised meal for my milestone birthday dinner. (6) After 4 days I finally got to eat Waffle, only after I inquire/requested, one the male waitress really went out of the way to make sure I get to eat it. (1) Cheap Mattress (2) Room Decor & Furniture ok for the brand & money (3) Curtains had tiny holes in them (4) Bathroom Wall was not painted after some repair...rusty look left visible (5) Cammode shaky when you sit on it (6) Rooms not as bright, suggest putting LED WHITE lights instead
The staff at the hotel were very friendly and helpful. Shops and restaurants are very close by. Rooms were clean and beds were comfortable. The rooms were not as modern as the lobby, but it wasn't a big deal for me.
I was traveling through Montreal, stopped downtown and decided to stay, this was the best value hotel downtown, excellent staff, great location. I'm staying here the next time I visit.
I loved the ultra modern style and comfort of the Hyatt Regency at the Complexe Des Jardins in Montreal. The shops and central location were magnificent! The only minor hassle was in trnsferring from elevators... but again... very minor.
The cleanliness right down to the carpet was apparent. Many hotels use carpet past its prime...not this hotel. The series of elevators from parking to reception could be better identified. The pathway wasn't as intuitive as I am ussd to.
I liked that the Hyatt was centralized to all locations in Montreal. It was walking distance to Downtown Montreal and walking distance to old Montreal. The Hyatt was a close walking distance to the metro as well. There was nothing I did not like.
The location is great, museums, old montreal, notre damme, mcgill, train station, restaurants, everything at a reasonable walking distance, breakfast is a very good buffet. The breakfast is a little expensive, there is poor signaling for the lobby, and since it is in the 6th floor it is a little tricky to find it
I feel that for the price that I paid the rooms need to be renovated I've stayed in Montreal at other hotels much much better for less money I feel that for the price that I paid the rooms need to be renovated I've stayed in Montreal at other hotels much much better for less money carpet in the room was old Uchitel the shower was very bad need some improvement
Great location near art museums and 3 blocks from convention center. Outdated rooms although the lobby has gotten a makeover.
I love the location , the comfort the staff everything is good I would highly recommend this hotel
The bed was comfortable and we had what we needed except a table to sit at would have made the experience better. VerygkAd to have had a refrigerator. The front desk staff were very friendly and helpful. We enjoyed the very close proximity of Eggspectation restaurant where they have an outstanding breakfast menu. We had trouble getting the room to warm up in the morning. I thought the listing said their pool was not open yet and so I didn't bring a swimsuit and missed the chance to use the pool. Also, Kayak, you confirmed my reservation but I never saw anything about printing a voucher so the front desk needed me to present my confirming email.
Beautiful fireplaces, as well as the best Amaretto Sour I've ever had in my LIFE. The hotel itself is very, very beautiful, and the staff are really great, especially Maria at the front desk! Room was not as pretty as expected. Bathtub was meh.
went to a wedding concierge was very helpful
Please write at least 15 words
swimming pool and sauna. bathroom house-keeping was poor. Bed could have been more comfortable for a luxury hotel. Water in the room should have been free.
Room was spacious and well appointed, with excellent bathroom. Buffet breakfast was well worth the extra paid on booking (but the on-the-day cost was high). Location was between the old town and the modern business/shopping areas - ideal.
Location Staff Ambience
the bed and the view the room was to small
We thoroughly enjoyed our brief stay. The proximity to the old city attractions allowed us to park the car and walk/cab where we wanted to go. Concierge provided guidance to attractions and set us up for a romantic anniversary dinner at a top nearby restaurant. The service was outstanding and a great value. Merci pour ce merveilleux séjour!
helpful staff at the entryway....friendly and gave suggestions for restaurants, bars, etc. one lady @ check in was quite unfriendly
The staff were very helpful and friendly weather recommending a bottle of wine, places to eat, or just general directions. The location is fantastic bordering the Old Port and Downtown sections, and is very easy to find from the highway.
The breakfast and view
Bathroom View Location Staff Food Pool hard to swim laps in with kids in there
Only a block and a half from the Bell Centre, the Novotel is the place for Habs fans to stay. Bilingual staff is very friendly and helpful, refurbished rooms are well done -- very comfy beds including the sofa-bed if you need it, lots of electrical outlets to charge your toys, good lighting, free wifi throughout that works well. The on-site restaurant offers a good variety at very fair prices -- including a great breakfast buffet. Not connected to the underground city
The room was comfortable and clean and the wifi was included. Nice walkable location for shopping and sightseeing. The staff was friendly and helpful when asked for assistance. The staff could have been more attentive to details. We never seemed to have an adequate number of towels, the coffee making supplies were not properly stocked, the mini bar was locked, and we were not provided with room service menus.
Clean comfortable and quiet rooms. Friendly staff.
The location was excellent. The room was very small and dated. Not what I would have expected from a Novotel Hotel.The hide a bed was very uncomfortable - again not what we expected from Novotel or the price of the room.
The staff were welcoming and helpful. Furnishings were all grey so the room lacked warmth. The room wasn't well cleaned. There were some scraps of paper on the floor and a dry wash cloth in the corner of the shower.
location wrong application of the room rate vs the one booked on-line! Not acceptable!
Location is excellent! 2 min walk from Bell Center and 2 min walk from St-Catherine st for great shopping! Def. worth the money! No parking available, cost us an extra 50$ for 2 days and parking is impossible to find if there's a hockey game that night. Also bed was very hard.
clean, comfortable, quiet, and in a great location. very helpful staff. would stay there again! that we couldn't stay longer!
The location was perfect, we were literally steps away from the Bell Center, and all of the malls/stores and clubs.
That it was downtown montreal, walking distance from shopping and restaurants. The fact that the gym was not in use. I understand that it was closed for renovations however i wished that when looking up the hotel, the gym would not have been listed as a feature.
Not many amenities, no access to fridge/microwave/ice, rooms are basic but clean, well updated. No comfort bags/toiletry provided. No toothbrush, toothpaste and other small things guests should have in room.
They don't have wireless internet in the rooms
Clean with decent amenities in a good location near the metro. Carpet was worn, balcony doors didn't open.
Rooms are efficient and well appointed. Beds are very comfortable. Food is mediocre but the staff is lovely.
Large rooms for a city hotel. Clean, updated rooms.
The location is excellent, close to main amenities in downtown Montreal. The room was very clean and the bathroom seemed to have been recently renovated. I would definitely return to Delta Montreal. This a short term stay hotel, the room was not equipped with a mini-fridge (although it offers complementary water bottles every morning).
room need update and parking problem.
We like the location,and amenities. Everything was great. Staff was wonderful Coffe at the restraunt was over priced and burnt. Not good....
The location is right downtown. It was easy to walk to meals and attractions. There is also a hotel bar and restaurant that looked nice but we wanted to see Montreal :) The staff were all very friendly and the room was modern and clean. The pictures of the hotel are very accurate. It was nice and very reasonable to stay there!
The concierge was amazing. He gave great advice and made our restaurant reservations. Definitely will use the service of a concierge in my future travels. Loved the room style and décor, very modern. The room we had was pretty big and had a cute balcony, though I wish there were a couple of chairs out there to be able sit. The breakfast is not worth it for the price they charge. Go outside the hotel to St. Catherine's. We found a great place where we got to sit outside and enjoy the atmosphere of the city. Also getting a drink at the bar is way too costly for the amount of liquor you receive. The housekeeping staff I would say is kind of slow at cleaning. We left the hotel room at 9am and returned at 4:30pm. Our room was still not cleaned. I ended up just asking for fresh towels. We were relaxing and getting ready for the evening when we received a note underneath our door saying that if we were leaving by 6pm they would still clean our room. At least they did leave a note.
We enjoyed facials and massages at the spa. The food in the restaurant was good and breakfast buffet was plentiful. Nothing
The location was absolutely amazing. The staff was great and the rooms were nice and at a decent price. Great bang for your buck Nothing
montreal @ table restaurant promotions in city for week, Delta menu special was very very good and excellent value hotel taught me how important it is to pack and wear 5 layers of clothing to try to keep warm i n room. hotel reinforced how useless it is to try to communicate with staff member who does not listen to nor process info Taught me again , price may seem good, the devil is in the details. room was cold cold cold even after maintenance came to room twice and said it was remedied. Their green policy switches to AC [in November] and takes room to 64 on thermostat and I suspect it is really less than 64 [18c].they offered to change the room but I had papers all sorted & spread out in work mode and people who were to phone me had room # also, message light flashed continuously front desk alerted in aft, and at nite the young woman just did not would not [could not?] listen or do anything positive.
Clean happy staff and affordable
Great support staff, everyone was courteous, friendly, and helpful. and I do mean everyone at the hotel. Being located over the metro was big convenience to access subway system, Why is breakfast always so pricey? It's too easy to spend $75-$100 for a family of four...
Nice hotel at central location, nice gym, comfy bed and room. Noisy A/C - asked to fix, but guy claimed that's the normal noise level for their equipment, weird. And in one day, there were no hot water in shower for long time, had to take an almost cold one - water did come in about hour later.
Staff was friendly and helpful. Free WiFi and Hotel was underneath the metro which made things easy if you know where your going. Bathroom was small and the main restaurant in the lobby was a bit pricey.
The view from the 21st floor The wifi wasn't working and no obe would help
The location and room was absolutely wonderful. Loved everything about my stay
i reserved a room wih two beds. I wss given a room with a king. I requested extra bedding so that my friend and I could separate in the bed somewhat. The concierge promised to provide this. She never sent any extra bedding. The sheets that were in my room had a hole in them and there was hair in my shower.
Housekeeping staff and concierge were nice and helpful. Food was blah and exorbitantly priced. Salads for two: over $50; breakfast buffet for two: over $50. What a complete waste of money! Save yourself time and money and grab a quick bite in the cafe a few shops down the hall or better yet at an outdoor cafe. The front desk staff were rude. when I checked in, I was told I had booked a king (needed a double), and that I was lucky they weren't sold out, so he was able to give me a room with a double (after sufficient attitude was delivered my way). I later found my confirmation email that clearly stated "deluxe double room". If I can find an alternate, clean hotel, I won't stay here again.
Metro is right under the hotel. Walking distance to almost all attractions, if you're used to walking (Old Montreal, the Cathedral, Chinatown) Older hotel. Old elevator. Mall in the hotel is not very lively at all. Garaged parking is quite expensive CAN$25-34. You can park on the street for free after certain hours.
Burger sliders at the bar was dry and rancid
Maybe its good for extended stay or business travler no concierge service we had to wait just about 45 minutes for service
Clean rooms and great location for Montréal. No hottub, also the staff didn't serve our request for double beds even though we booked two double beds. They came up with a story how they are sorry and that it's not available even though we booked it. No refund or anything was given either. Be careful what you pay - we paid extra for double beds and didn't get them.
Dirty bed linens
Spacious rooms, cheap price water in hot tub was brown. Pool closed for the winter. Single ply!!! Everything is from 1991
Everything including location, parking, fitness center, staff Nothing, this hotel went above and beyond expectations, great place to stay in Montreal!!
Discrepancy in room sizes when two parties made identical reservations in same class at same price at same time.
The staff was friendly and helpful; the breakfast buffet delicious. I would definitely stay here again.
Big room and bathroom, the pool, the location, friendly staff. Can hear noise from adjacent room and from street (were on 11th floor).
Loved our king room! Nice views of the area and very comfortable and luxurious-feeling room! This hotel is quite a walk from old montreal, but it was very close to lots of good bars and restaurants. Staff were friendly and helpful.
Hotel was very clean and staff was extremely friendly and helpful. Would definitely recommend to anyone. Was also in a great location. Walking distance to lots of restaurants, old Montreal and other landmarks.
Beautiful hotel, attentive and pleasant staff, large rooms (mostly nice views), nice heated outdoor pool and fitness room. Centrally located - Peel Metro Station is only one block away. Lovely lounge. Reasonable valet parking rate. Excellent breakfast offering in hotel cafe. Our first choice for accommodations when visiting Montreal. Great for business trips, but also family-friendly! Nothing comes to mind.
We only stayed one night, but I was happy with our choice. The hotel is clean, rooms are spacious and have plenty of natural light, the staff is friendly and welcoming, the pool is shallow but big enough to do laps. It's across from McGill University, and a good 30-45mins walking distance to the Notre-Dame Basilica. Parking was $35/night.
The hotel is in central Montreal and very close to McGill University. It manages to feel warm and welcoming while at the same time hitting a high standard for service and amenities. We have stayed at 5-6 hotels in the area and this has become our hotel of choice. Be sure to join the preferred customer club - it is free and gives you free wifi and free coffee delivered to your room every morning.
Nicely decored, generally friendly and helpful staff. Located near McGill. Safe in room was useful. Great room service. Expensive parking. Hallways and room could have been a little cleaner. Loud hallways sometimes.
Bedding, view, tranquility and large bathroom. The staff was supper friendly, knew our names and we we were thrilled! In-out parking that was prompt. A perfect stay! No bad words a perfect stay!
staff were friendly and bent over backwards to help with any questions or requests. room was fabulous with very comfortable beds. no niose to speak of meant a good nights sleep. breakfast is poorly organised and expensive. the pool was cold.
Clean hotel and price for the stay wasn't on a main strip, needed to drive to certain locations
This was a very good hotel for a number of reasons: location, on-site parking, restaurant in the hotel, and reasonable prices. There wasn't anything we didn't like. We stayed for two nights, didn't use the pool or fitness facilities.
Courteous, friendly, concerned staff Really have nothing to complain about
Loved the location. Was near Old Montreal and many activities in area. Staff was very help in showing places to eat and visit. Cookies that were given out with Tea and water were a little hard.
Great roof top pool, steam room and gym, easy access to many tourist destinations without being right in the middle of them.
Very modern clean hotel. Close to city center.
Clean rooms very nice pool and gym
The desk staff were very pleasant and helpful. The rooms were spacious and very comfortable, the bathroom was particularly spacious. Shopping and dining are within easy walking distance.
The hotel lobby and room were very clean and well kept. The staff was friendly and accommodating to our needs, offering great suggestions of good places to eat as well.
Beds were very comfortable and rooms were very clean. The location was great, we walked everywhere. They advertise a king bed in our room we booked but they do not have king beds in the hotel, their "king beds" are actually queen size beds. False advertisement. The staff argued with us over this matter after we had an 8 hour drive and got there at 1:30 am on friday july 31. Parking was also an issue, it was $25/day and they charged us for the thursday night, although we got there on friday morning. The staff was very difficult to deal with.
nice breakfast buffet, good location in walking distance to sub and bus stations sagging bed/matress
Location and staff. Was a little too warm overall in the hotel, but the air conditioner in the room worked fine.
Location is great. Kitchenette was fully appointed--pots, pans, mixing bowls, wine opener, dish towels, etc. Pool. Sauna. Balcony. All great. The walls are a bit thin but our neighbors were thankfully quiet.
Location in central Montreal, close to all amenities
The room was WAY cooler than I was expecting! Also the guy at the desk that checked us in and out was really helpful (and pretty cute) Couldn't find the exercise machines (the card said top floor - there was only a pool and sauna), kinda sad I didn't get the chance to check it out. Also re: breakfast, option for hot cooked food would have made the experience perfect.
Close to everything. Within walking distance of all the sights we chose to see.
We literally had a complete one bedroom apartment with fully equipped kitchen, dining room and living room. Bathroom was recently refurbished with an excellent shower. The breakfast which was included was far superior to any hotel buffet I'd seen befor It happened to be quite a hot summer and the one air conditioner was located in the living room which didn't cool the bedroom where there was a ceiling fan which didn't provide much cooling.our kids actually moved their mattress into the LR in their unit
We found toilet paper in the recently cleaned toilet. We didn't tell the reception, just flushed the toilet.
Location No hot tub at pool.
This guest did not leave comments about this hotel.
Room was spacious, clean and well maintained. Breakfast was not exotic but saved time and money. There are only 2 small elevators servicing the building and the wait was a bit of a drag,
Location is good, walkable distance to St Catherine and China Town. No access to stroller for the main entrance, as they have stairs only. We are 4 adults+2kids for a 2 bedrooms suite, they have to charge me $30extra per day for the addictional 2 adults. Also the parking costs $20 a day.
Enjoyed being on Sherbrooke Street, close to art galleries and an easy walk downtown. The breakfast room needed extra staff to clean tabletops. The flow in that room is annoying- cramped where you pick up food, and it feels like everyone walks over you as you get the day started. This coud be remedied.