Mount Arlington Hotels

Walls are to thin. I could hear couple arguing in adjacent room at midnight. Made falling asleep very difficult

I was very dissatisfied with our stay. I planned a last minute staycation with my daughter. The weather was menacing so I looked for a place in the area with a nice indoor pool. What they don't tell you in any of the descriptions on the Sheraton Paraippany is that the pool is part of the Atlantis Health Club and, evidently, anyone can go for the day (I imagine there's a small fee). We were swimming in the already cramped single lane of the indoor pool. I was already dismayed that, even though there were many little ones swimming with their parents, they still excluded us from the other two roped off lanes--one was reserved for lap swimming, and the other for kiddy swimming lessons (with MANY kiddies, one of them screaming at the top of his lungs for the entirely of his lesson). I noticed pieces of food, cereal and other garbage, laying around the pool, while the life guard sat there, allowing kids to balance themselves on the divider ropes, despite someone trying to swim laps right next to them. What sent me (and my ten year old) over the edge was when an entire group of young children arrived from outside the hotel. A day camp I think. There were now an additional 15 or so kids, plus 3 or 4 adult supervisors. For the first half hour they were there, the outdoor pool was still closed due to bad weather--why they did not open up another of lane to accommodate this group is beyond me. They expected 30+ people to swim comfortably in one lane of a NOT Olympic sized pool?! It was ridiculous so we left and went back to our not very clean room (pubic hair in the bathtub, stains on the carpet and on the bed-skirt) and ordered over priced hamburgers that were hard as hockey pucks and ridiculously over-priced. It was just an all-around very disappointing experience. I will not be returning there.

When I order a superior king don't change it to double bed room and tell me that's what I ordered

Doorman was nice. Girls behind desk were not pleasant. Plus, I checked out early. Booking.com told me there would be a cancellation charge but I didn't hear how much. Hotel charged me a cancellation fee of $75; Booking.com's email showed it was supposed to be $35. Same when I checked in--rate higher than Booking.com, but I caught it then.

Nice rooms, comfortable bed, staff were pleasant, the shuttle to the train was a nice touch! Hotel wifi was out the first night. Hot water was out the second day I was there. Vanderbilts, the hotel restaurant was ok, food was ok, bar staff were terrific, but there isn't really a system for being seated or getting service.

Hotel is nice on the outside. Good location. Pool and gym are ok but not great Rooms are old and beat up. Beds were not so comfortable. Toilet broke. Ac was leaking water and was so loud. Bad customer service. Promised a crib but never got one. Promised a mini fridge but didn't get one until next day which caused my food to go bad. Will not return to this hotel.