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10.0
Customer services was top notch. Andrea from National was great - very friendly and gave her business card in the event anything went wrong. Pick up and drop off were both easy and enjoyable.Reviewed Apr 20 2022
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10.0
Much better price than other vendors.Reviewed Jul 15 2021
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7.9
National was just fine in terms of all the pick up/drop off functions, I'd use them again. But currently the price for a car is way out of proportion. It could have been due to the July 4th weekend, but I'll start looking for alternatives when I can!Reviewed Jul 13 2021
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10.0
Pros:car was great. Hyundai Accent. staff helpful.Cons:its getting pricey to rent a carReviewed Jun 21 2021
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4.8
Pros:I waited two hours to pick up a van . They didn’t even appreciate my time saying thank you so much or didn’t even give me discount for it. I didn’t the reservation and still they didn’t have a car ready for me . Not happy with service at all . Please let me know if you want to talk to me . My email address is puspadhital92@gmail.comCons:At least give a customer discount if they waited couple hours . Oh also , car condition was poor . Looks like they didn’t do an alignment in while and brakes were making a wired sound .Reviewed Sep 21 2020
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2.0
Cons:Poorest management and the stuff needs more trainingReviewed Aug 6 2020
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3.2
Cons:I reserved a Tahoe or equivalent but they gave me a Tacome truck with less space. The wait to check in and get vehicle was over an hour wait. The truck was dirty: the previous user had a dog in it and there was hair everywhere. The window have finger smudges on all of them and there was fish scales in the tail bed. I was definitely a lack luster experience.Reviewed Jun 2 2020
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10.0
Pros:Staff was very friendly and the drop off super easyReviewed Dec 2 2019
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6.0
Pros:Staff was definitely friendly and welcoming and made the entire process effortlessCons:The car absolutely reeked of cigarette smoke. When choosing the SUV, I had only a few options, and I entered two different ones, both reeking. I just had to choose one and go with it, clearly keeping the windows down during all three days (despite the heatwave). The smell did not go away!Reviewed Jul 21 2019
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5.6
Pros:Friendly staff, easy pickup/ drop offCons:Smoky car! Gross.Reviewed Apr 1 2019
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10.0
Pros:No wait, clean car, easy access coming and going.Reviewed Nov 27 2016
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10.0
Great deal, no troublesPros:I got a great deal through Kayak for a bigger size then I'd ever normally rent (standard) and was able to go from CMH to drop off at CLE which was really convenient and didn't get hit with exorbitant fees. I had a very early AM flight and the after hours drop off worked perfectly.Cons:Really all went smoothly-nothing to complain about.Reviewed Aug 4 2016
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