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2.0
Pros:Car was niceCons:The car hand not been cleaned and Avis had one person working the counter and he had to also go get the cars. It took 1 hour and 50 minutes to get my car!!!!!! Unacceptable.Reviewed Jun 11 2021
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4.4
Pros:Drop off was easy.Cons:It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.Reviewed Oct 21 2019
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10.0
Pros:I made a reservation for a big car but it wasn’t quite large enough for what I needed, when I went back to see if I could upgrade to a bigger one, they changed the paperwork and within a few minutes for no charge, I had a bigger car ready to go! Thanks again!!Cons:Directions into the rental car pickup/dropoff locations in the airport. It was a little confusing and took us a while for figure outReviewed Sep 12 2019
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5.6
Watch for added chargesCons:Billled me $50 extra for fuel (I returned it full) and added insurance that I did not buy with the reservation. avis removed fuel charge but only 1/2 of the insurance charge after I complained. Not renting from againReviewed Nov 25 2018
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10.0
Great servicePros:Professional and courteous.Cons:NothingReviewed Jul 5 2018
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2.0
Cons:Terrible! Avis sales person at the counter kept trying to sell me things and get me to upgrade for big $ when I was checking in. Wouldn't honor my Preferred status. The car was cheap, dirty, and wouldn't start on occasion. Customer service at Avis was terrible. Never did assist when I tried to fix the problems while enroute to my destination. Maybe that's their new sales technique if you just go with a standard car rather than allowing them to "up" your rental agreement at check-in.Reviewed Dec 28 2017
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4.4
Bad carPros:The car was old, high mileage, bad electronics--crappy.Reviewed Oct 16 2017
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6.8
Pros:The pick up and return process is pretty simple.Cons:The price was $391 at the rental counter. The price on Kayak was $152. The rep corrected it. Still waiting for the charge to post to my credit card so I can verify the correct price was charged.Reviewed Sep 5 2017
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10.0
Great service and price!Pros:Friendly service and nice car. Price was very reasonable.Reviewed May 30 2017
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2.0
Terrible customer serviceCons:People at the counter were very rude and disrespectful. Originally told me I could use a debit card on file. Then that was denied once I arrived and tried to. Then swipe my credit card over and over saying it wouldn't read. Which locked the card out. I never got my rental. The attendants at the counter told me my brother could come out his credit card on file and use my reservation and I pay an additional 13.99 a day. Which I was fine with. Once my brother got there they said that they never said he could use my reservation and tried to charge double. I will never use Avis againReviewed May 23 2017
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10.0
Pros:It was too cold to really have the best service but they did a great job.Reviewed Jan 10 2017
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2.0
Pros:They are open until 2amCons:My car had a terrible odor. Would. It go away.Reviewed Nov 8 2016
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