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2.0
The worsed car hire I’ve ever come across, plane was 30 mins late no one on the desk when we arrived on a Saturday evening 8.30pm so was stuck at the airport with not a clue what to do, a bus driver came to our rescue, by taking us to a nearby hotel. With the extra cost of over 300 dollars which wasn’t in our budget but had to be paid, unless I’m desperate I won’t be using Hertz again when we travel. The car was fine once we got it and no discount for getting it a day later ☹️Reviewed Jun 7 2022
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10.0
The gentleman that processed the rental return was friendly and professional. A good guy.Reviewed May 19 2022
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10.0
Great customer service at the counterReviewed May 18 2022
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10.0
Very easy to pick up and drop off. Staff was great and friendly.Reviewed Apr 9 2022
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4.0
Hertz has the tendency to rent damaged cars. They check them with you when checking out. I now take pictures of the car before I leave. On this rental the return guy was saying 'there is a dent here' at which time I showed him the picture I took before I left the pick up location. This is not the first time they have done this. BEWARE!!Reviewed Mar 26 2022
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2.0
They inspect the car and after that they try to make u pay for something you dont do it. And report as exident damaged with no proofReviewed Jan 18 2022
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4.0
Hertz still charges an extra daily fee to add a spouse as an authorized driver. Luckily it looks like a lot of car rental companies are moving away from this, but it's ridiculousReviewed Dec 1 2021
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8.0
There was an extra charge for a second (spouse) driver which I don’t think we have ever had from another company. When I looked back at the agreement it did mention additional charges for another driver but didn’t say what they were (13$/day). I would have looked at another rental company if I had been aware upfront (like, the info not buried in the middle of the rental agreement) as it did push the price much past the competition’s price. The car was nice, clean, etc.Reviewed Nov 22 2021
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10.0
A little high priced fir a one day rental, otherwise clean car. No ‘cleaning product’ odor which was nice!Reviewed Nov 5 2021
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1.9
I requested an email receipt, which I still haven't received almost a week later. Also, I asked about an upgrade and was told it was $20 more, but my credit card was billed for more than that increase, so it appears I was lied to at the counter as well. Unfortunately, National didn't have any cars available for my travel dates, but I'll be avoiding Hertz in the future.Reviewed Oct 2 2021
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8.0
Pros:The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.Cons:I felt that they should have clearly explained their return method (or at least mentioned it).Reviewed Mar 30 2021
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10.0
Pros:Ended up getting a very nice upgrade for no additional charge due to limited availabilityReviewed Mar 29 2021
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