Guest reviews
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Overall Rating
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9.7 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 9.1 "City centre within easy reach , said 91%." 7.0 "Easily accessible by car , said 70%." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 10.0 "100% said theconcierge service was amazing ." -
9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
9.0 "Internet works perfectly."8.3 "83% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.0 "Bar is amazing."
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6.4 "Rooms are ok."5.5 "For only 55%, the
bathroom was ok ." 5.2 "Only 52% thought thefurniture was functional ." 5.0 "Only 50% said therooms were modern ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.8 "Breakfast is mediocre."5.0 "
Breakfast prices were ok , according to 50%." -
5.3 "Average value."5.0 "
Breakfast prices were ok , according to 50%." -
4.5 "Not very comfortable."3.2 "68% said
rooms were small ." 3.9 "61% thought it wastoo noisy ." 1.4 "Air conditioning was criticized by 86%." 1.6 "84%criticized the small bathroom ." -
1.4 "Disappointing wellness & sports facilities."1.4 "86%
didn't like the fitness area ."
Overall Rating
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9.7 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." -
9.2 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.3 "93% thoughtit was clean ." -
9.2 "Internet works perfectly."
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." -
7.9 "Good bar."
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6.7 "Rooms are ok."6.8 "Only 68% thought the
shower was ok ." -
6.0 "Breakfast is mediocre."5.1 "
Breakfast prices were ok , according to 51%." -
5.3 "Average value."5.1 "
Breakfast prices were ok , according to 51%." -
4.7 "Not very comfortable."3.1 "69% said
rooms were small ." 4.0 "60% thought it wastoo noisy ."
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." -
9.5 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." -
9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." -
8.8 "Very good internet connection."
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7.8 "Good bar."
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5.9 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
5.8 "Breakfast is mediocre."
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5.3 "Average value."
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4.0 "Not very comfortable."2.8 "72% said
rooms were small ." 3.8 "62% thought it wastoo noisy ."
Overall Rating
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9.6 "Terrific location."
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9.5 "World class service."9.9 "99% found the
staff to be very friendly ." -
7.5 "Good vibe."
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6.0 "Rooms are ok."
Overall Rating
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9.7 "Terrific location."
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9.4 "World class service."9.9 "99% found the
staff to be very friendly ." -
7.9 "Good bar."
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6.9 "Food is average."
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6.7 "Average amenities."6.4 "64% thought the
building was acceptable ." -
6.0 "Breakfast is mediocre."
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5.9 "Rooms are ok."
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4.8 "Value below average."
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4.5 "Not very comfortable."3.6 "64% said
rooms were small ." 3.4 "66% thought it wastoo noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.4review from
The location is not bad--on 37th st between 5th and 6th. The staff were very friendly and helpful. The wifi was good. They had free coffee in the morning. I can not recommend this hotel. There are so many issues. The room was unbelievably tiny with no space for a table, i.e. no place to make or drinnk coffee. The only way to use a computer is to put it on your lap and sit on the bed. There is construction going on everywhere, with noise and dust, and one of the two elevators is out of use for hotel guests. I had a room in the back. It was quiet but had a depressing view of rundown buildings and garbage.
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8.8review from
The staff were wonderful. Our room was quite nice and more spacious than we expected. Apparently the room had just completed renovation and was approved for occupancy the day before we checked in. The rooftop bar is very attractive, with a fabulous view of the Empire State Building. The renovations that are in progress are a real nuisance. The restaurant and the fitness center are closed for renovations. During the day, and sometimes in the evening, only one of the two elevators is available for guest use. That was very frustrating. More than once we took the stairs, both from and to our 8th floor room, because of the miserable wait for the elevator to arrive.
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6.2review from
The restaurant was nice. The location is good. The room had a nice view over the Empire States but it had too much noise from the street. The complimentary kits of the bathroom was too poor.
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7.4review from
You can ear a lot of noise fron the streat
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6.8review from
Roof Top Bar, location Expensive, small room, mattress made loud noises getting in and out of bed. No room service, no food except after 6PM.
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10.0review from
Given the price of hotels in NYC, this is an extremely excellent hotel for the price. Most hotels I have stayed in while in NYC for this price or a little less were nothing more than a room with just enough room for the bed. Not the case here. The room was very large compared to other rooms and very well kept. I will be coming back.
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8.2review from
The strand is in a really great location if you're a first timer to NYC and want to be able to get to a lot of things quickly. Times Square, Empire State, Rockefeller Center, Bryant Park and the library are all super close, and the subway is right there to get you the rest of the way. Chelsea and the Highline also in walking distance. The room is fine, had everything we needed, was clean, and had a cool-looking shower, though we didn't end up with a view of the empire state building. Whenever the people in the room next door arrived or left, we could hear them like they were inside our room or opening our door. thin walls, I guess. Not a huge deal, just a little startling.
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10.0review from
So pleased with this hotel. Great, helpful staff. Great location. Awesome rooftop bar. Bistro bar was comfortable a d food was great. Absolutely no complaints.
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8.0review from
the friendly and helpful staff and a very central location we liked it all
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8.0review from
Brilliant location. Value given breakfast was included into price. Very friendly and efficient service. Clean and modern rooms. iPod charger in the room. The air conditioning was a little bit noisy. The rooms were a bit warm at night.
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6.7review from
The proffesional service, the location, the nice bed and the breakfast that was included.
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6.0review from
Great location for all city shopping and attractions, staff friendly and helpful. Nice clean room and comfy bed.
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8.0review from
Stayed at this hotel with my mother and 2 sisters on a shopping trip to NY - had a fantastic stay and appreciated the courtesy, help and hospitality shown to us, especially the consideration shown to my Mom - we had a wonderful and memorable trip and would highly recommend your hotel to others.
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8.0review from
Excellent staff, always attentive and friendly.
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6.6review from
Staff were very friendly and helpful. The hotel restaurant was not open and we were not told that prior to our arrival. There was no room service, no refrigerator in room and no mini bar. This was quite inconvenient.
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8.0review from
The Strand is a great new hotel, in great zone of nyc
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6.6review from
Actually, we were moved to the Park South Location because the Strand was not finished renovations yet. No parking, and when we parked in the recommended lot 2 blocks away, we did not get any discount.
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6.4review from
it was very quiet,good breakfast,staff was ready to help,position in the city,very clean hotel we had reservation in the Strand,but hotel is not finished yet,no notice in internet,not at the adress,so we had to call and faund the sister hotel named South park hotel
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8.8review from
The staff were wonderful. Our room was quite nice and more spacious than we expected. Apparently the room had just completed renovation and was approved for occupancy the day before we checked in. The rooftop bar is very attractive, with a fabulous view of the Empire State Building. The renovations that are in progress are a real nuisance. The restaurant and the fitness center are closed for renovations. During the day, and sometimes in the evening, only one of the two elevators is available for guest use. That was very frustrating. More than once we took the stairs, both from and to our 8th floor room, because of the miserable wait for the elevator to arrive.
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10.0review from
Given the price of hotels in NYC, this is an extremely excellent hotel for the price. Most hotels I have stayed in while in NYC for this price or a little less were nothing more than a room with just enough room for the bed. Not the case here. The room was very large compared to other rooms and very well kept. I will be coming back.
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8.2review from
The strand is in a really great location if you're a first timer to NYC and want to be able to get to a lot of things quickly. Times Square, Empire State, Rockefeller Center, Bryant Park and the library are all super close, and the subway is right there to get you the rest of the way. Chelsea and the Highline also in walking distance. The room is fine, had everything we needed, was clean, and had a cool-looking shower, though we didn't end up with a view of the empire state building. Whenever the people in the room next door arrived or left, we could hear them like they were inside our room or opening our door. thin walls, I guess. Not a huge deal, just a little startling.
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10.0review from
So pleased with this hotel. Great, helpful staff. Great location. Awesome rooftop bar. Bistro bar was comfortable a d food was great. Absolutely no complaints.
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8.0review from
the friendly and helpful staff and a very central location we liked it all
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8.0review from
Brilliant location. Value given breakfast was included into price. Very friendly and efficient service. Clean and modern rooms. iPod charger in the room. The air conditioning was a little bit noisy. The rooms were a bit warm at night.
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8.0review from
Stayed at this hotel with my mother and 2 sisters on a shopping trip to NY - had a fantastic stay and appreciated the courtesy, help and hospitality shown to us, especially the consideration shown to my Mom - we had a wonderful and memorable trip and would highly recommend your hotel to others.
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8.0review from
Excellent staff, always attentive and friendly.
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8.0review from
The Strand is a great new hotel, in great zone of nyc
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7.4review from
You can ear a lot of noise fron the streat
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6.8review from
Roof Top Bar, location Expensive, small room, mattress made loud noises getting in and out of bed. No room service, no food except after 6PM.
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6.7review from
The proffesional service, the location, the nice bed and the breakfast that was included.
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6.6review from
Staff were very friendly and helpful. The hotel restaurant was not open and we were not told that prior to our arrival. There was no room service, no refrigerator in room and no mini bar. This was quite inconvenient.
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6.6review from
Actually, we were moved to the Park South Location because the Strand was not finished renovations yet. No parking, and when we parked in the recommended lot 2 blocks away, we did not get any discount.
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5.4review from
The location is not bad--on 37th st between 5th and 6th. The staff were very friendly and helpful. The wifi was good. They had free coffee in the morning. I can not recommend this hotel. There are so many issues. The room was unbelievably tiny with no space for a table, i.e. no place to make or drinnk coffee. The only way to use a computer is to put it on your lap and sit on the bed. There is construction going on everywhere, with noise and dust, and one of the two elevators is out of use for hotel guests. I had a room in the back. It was quiet but had a depressing view of rundown buildings and garbage.
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6.2review from
The restaurant was nice. The location is good. The room had a nice view over the Empire States but it had too much noise from the street. The complimentary kits of the bathroom was too poor.
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6.0review from
Great location for all city shopping and attractions, staff friendly and helpful. Nice clean room and comfy bed.
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6.4review from
it was very quiet,good breakfast,staff was ready to help,position in the city,very clean hotel we had reservation in the Strand,but hotel is not finished yet,no notice in internet,not at the adress,so we had to call and faund the sister hotel named South park hotel
