|Distance to city center||0.6 mi|
|Nearest Airport||New York All airports|
|Distance to airport||0.4 mi|
|"Clean room and was quiet."||(in 73 reviews)|
|"Location and service were excellent."||(in 28 reviews)|
|"V helpful and friendly staff."||(in 80 reviews)|
|"The woman bartender was too aggressive!"||(in 5 reviews)|
|"There are not enough electrical outlets in the room and no USB charging outlets."||(in 6 reviews)|
|bar and restaurant||in 22 reviews|
|beautiful hotel||in 96 reviews|
|bottle of water||in 20 reviews|
|breakfast is delicious||in 51 reviews|
|comfortable bed||in 87 reviews|
|desk staff||in 8 reviews|
|excellent service||in 57 reviews|
|friendly staff||in 202 reviews|
|grand central station||in 17 reviews|
|great location||in 232 reviews|
|high floor||in 4 reviews|
|new york||in 11 reviews|
|nyc standards||in 4 reviews|
|room service||in 61 reviews|
|room was very comfortable||in 170 reviews|
|tea or coffee||in 46 reviews|
|theater district||in 14 reviews|
|times square||in 61 reviews|
|usb charging||in 3 reviews|
If you ever wondered where great customer service went...
It went to Sofitel and resides there permanently. To accommodate a late evening meeting, staff in the in-house restaurant, Gaby, expedited my dinner order. Across three continents and three cities--New York, Amsterdam and Marrakech--I have come to rely on and expect great service.
I haven't found it yet.
Clean, nice, good staff. Spacious rooms. Good location.
Shower was a bit outdated.
They didn't honor the booking for three so we walked out.
Service was great, room was nice, free upgrade!
Shower wasn't too good. Room smelled a little like someone had smoked there earlier.
Extremely friendly staff upgraded us to a king bed, left champagne in our room for our husband's birthday
Very comfortable Bed
Bed was unbelievably comfortable.
Bathroom was not as well outfitted as the bed.
Room was very comfortable. Breakfast was excellent.
Sometimes I had difficulty understanding the staff as their first language was french.
Sofitel New York Hotel is a 30-story hotel based in Manhattan. This French-inspired locale is in proximity to popular places like Broadway and Times Square. The hotel offers many services to make the lives of guests convenient and more relaxing. Some of these services include laundry, online check-ins, concierge, and valet parking. Travelers who own pets are more than welcome to bring their furry friends to this pet-friendly location. Those who want to keep in shape can utilize the on-site fitness center. Visitors here for business reasons will be happy to know that there are nine meeting rooms and a copy/print service. The guest rooms measure between 350 to 1,200 square feet, and there are about 400 of them. Many of them come with amenities like Bose radios, two telephone lines, and Rollaway beds for children. Visitors can eat to their heart's content at Gaby Restaurant. This on-site restaurant is known for its modern French cuisine. Additionally, it has a bar. Those who want to enjoy some fresh air can walk to Bryant Park, a four-acre park with a fountain. Bryant Park happens to stand behind the public library's main branch, so visitors have easy access to reading material. This neighborhood has many brand-name retailers that are walking distance from the hotel such as Best Buy, Barnes and Noble, and Forever 21. There are several museums and theaters visitors can visit, too. Sofitel New York Hotel is suitable for pleasure or business due to its French atmosphere and simple access to entertainment and dining.
Based on 9,983 reviews
Policies vary by room type and provider.
|New York LaGuardia||5.9 mi|
|New York - Penn Station||0.7 mi|
|Secaucus Junction, New Jeresy||4.9 mi|