Would you like to save as your currency permanently or for this visit only?
Leaving, which I did after inspecting the room. On my first attempt, was. Given a key to a room already occupied. Shortly thereafter, was solicited by a resident prostitute. I declined. The second key opened a room reminiscent of some third world country though, frankly, a small child leaning on the door would have opened it. There was a pro forma lock, but no real deadbolt, and the gap between the door and the doorjamb would have easily allowed anyone to defeat the lock. There was dim fluorescent lighting, but even this was sufficient to reveal soiled sheets, complete with cigarette burns. Unless you're down and out, or feeling that you need to be a little more depressed, save yourself the trip.
The Grantmoore is a dirty, dangerous dump. As a middle aged tough male traveling alone I am used to rough conditions so I tend to ignore warnings, but this was too extreme for me. There was not even a nightstand for my gun so I slept with it loaded in the bed. Locks do not work, doors look like they have been forced open and bent, smell of drugs and suspicious characters everywhere, everything in the room in severe disrepair. I wouldn't even recommend it for short stays with prostitutes- I have my pride and would be ashamed to bring a prostitute there.
Nothing Hair was all over the bottom sheet...the long strands of black hair stood out the most....so I could not sleep on the sheet. KAYAK indicated that the motel had wifi, but the motel attendant at the front desk said that there was none. The toilet had been used prior my entering the room, so it was not cleaned. The TV, which was not even a flat screen TV, was old. There was a fridge in the room, and I noticed some burn marks on top of the fridge...one burn mark in particular gave the impression that a hot glass pipe had been set on top of the fridge. There was one bar of soap that seemed old...the packaging of the soap seemed to be weak and deteriorating. No small bottle of shampoo was provided. The motel sits atop a very steep hill, so be careful when you park....make sure you have your emergency brake on. This place is best suited to be rented by the hour for extracurricular activities rather than legitimate travel.
Clean and nice space. Great staff.
Super friendly staff, amazing beds, awesome indoor pool. Nothing....Everything was great
The price, location (right next to the XL Center during comic con), staff was friendly, room was excellent! No breakfast included, wifi wouldn't stay connected.
Helpful,informative and kind.
Beautiful clean rooms, great AC, very comfortable mattress. Cost of parking that they spring on you. They say it will be "validated" but in the end just means they'll charge you $18 at checkout.
The parking lot attendant was rude and not helpful
Doorman was most helpful. Room was clean & mattress super comfortable. Donna in the lounge was very accommodating with food service very late at night! Club breakfast would have enjoyed a 10:00am closing.
Restaraunt closed too early
I enjoyed a wonderfully relaxing stay at this Hilton. The staff went out of their way to accommodate my baby. The rooms were comfortable.
There was no continental breakfast included and the options for breakfast took too long so I had to go somewhere else.
I like nothing Everything
I liked the big spaces and the comfort of the bed The room smell like smoke and the neighbors were noisy.
Clean and comfortable and quiet. It was a bit expensive. Starbucks in the lobby was great. Staff was wonderful. It was a bit expensive. Parking felt a bit unsafe.
I really want to compliment the staff. Every person I encountered went above and beyond to be friendly, pleasant and helpful. The hotel had everything I needed and the price was reasonable. Even the garage was well lit and easy to manage ($17 per 24 hours). I would return.
The service at the front dexk The fitness center
Didn't like you had to pay for parking when we were staying at the hotel anyways, also for that amount there should have been continental breakfast offered.
view guy smoking outside while i waited for a ride
Helpful reception upon arrival and room was decorated very nicely Hotel was quite pricey for the facilities on offer and TV hard to control
the hotel is very quaint...room was comfy and the 4 poster beds were luxurious! Easy to find...convenient to Hartford...Noella Spa is a hop across the parking lot...I had been to the Noella Spa in Avon (stayed at sister hotel Avon Old Farms) and was so satisfied with the services! Only 2 complaints...room smelled vaguely of cigarette smoke and the breakfast was a little to be desired-ran out of coffee at 8:15! I would stay here again... I like Noella Salon....very clean and professional...prices were reasonable for the area The hotel is well maintained and luxurious! I had no complaints.... Rooms are def old, but clean and cared for.
Closeness to family for holiday visit. Thin walls between rooms.
Everything. Nice staff. Nice neat hotel. Breakfast included. Very welcoming. -
Room nicely furnished. Breakfast offerings complete. Very nice lobby.
Staff was great and we loved our room! Would definitely stay there again.
I liked that they communicated very wedding and were very helpful planning my wedding night st the hotel. What i didnt like were the very uncomfortable beds. First night i stayed the room was nice but the bed was very hard and uncomfortable. I asked for a better bed in my room. They switched me to another room. Room was very nice and there was champagne for me and my new wife but again the bed was terrible. Throwing a feather topper on a 30 yr old bed thats rock hard doesnt add comfort. Please invest in new beds. Also the continental breakfast was subpar. Ive had better breakfast at mcdonalds.
Heated floors in the bathrooms Nice breakfast The neighboring water pipes created noise when in use
Athmosphere Very loud at Night And in the morning
I was not able to cancel the second night, when I needed to leave due to a Snow Storm. Kayak told me I would have needed to change the reservation before the storm came to get a refund on the second night, which was impossible.
There were guests making a lot of noise security did nothing about it.Awake all night.
Dog friendly and FRIENDLY staff No hot tub No double beds
The elevator on the left is the fastest elevator I've ever experienced in a hotel. My rate from booking.com didn't get properly transmitted to the hotel, and I had to take about half an hour to get it set straight, including calling booking.com and having them call the hotel. Not a huge problem, but kind of a hassle. :)
It was convienent and had free parking
Staff was polite and accomodating. The other guests were very loud at 3 am but that's not Sheraton's fault
The staff is uninterested in guests in my opinion. It is very clear this hotel has not been renovated yet like the other Sheratons. Perhaps it is largely a corporate clientele, given the lounge is not open on the weekends and such. Overall, if you can stay somewhere else, do so. See above
Had a broken coffee pot in the room. Asked for it to be replaced and it never was. Not very good service
I loved the staff. they were so helpful and accommodating. The rooms where clean and nice. They had a pool, a really cold pool. Nice breakfast variety. Mattress was hard as hell. (Think sleeping on the floor) and we tried a few beds all the same. They over charged us and we had to get Kayak/Booking to fight them to fix it. No bathtubs, only showers.
The breakfast was first rate!
The staff was incredibly helpful. We didn't have a fridge so they ha one brought to our room and even offered us a microwave if we wanted it. Overall incredibly nice and made for an excellent stay.
Attentive staff Lighting could be better and bathroom a bit larger for two people t get ready at the same time
Staff was extremely accommodating and the room was very comfortable,
The restaraunt in the hotel sucks. Food was awful.
Very nice & helpful staff.
excellent comfort, very clean, wonderful staff, very modern. A nice hotel to stay at, breakfast was especially good. hotel would not accept AARP discount based upon my reservations obtained from booking.com. I wish they could have accomodated me, this was very disturburing to say the least.
For $97, I was pleasantly surprised. Very comfortable room, would sleep 4. Incl. free continental breakfast. Good location for me to start my trip of New England
Breakfast Service at front desk Pool
Gave me a smoking room
Ample rooms, free breakfast and Internet and free parking. Rooms almost feel over simplified.
Love the Hot Breakfast. Staff was amazing and very helpful.
The hotel and rooms are clean. It is just a straight forward hotel when you just need a place to rest your head. The staff are always friendly and helpful. Noise level is always reasonable. Rooms are a great size. The pool is always nice for the kids. The complimentary breakfast is good. It is a great value and there are always rooms available.
Pleasant staff. Clean accomodations. Good value. Welcoming atmosphere. I can think of nothing negative about our stay.
The hotel wash beautiful. It was spotless. The breakfast was great. The service was great. We had a great mattress. Ma huge room. Well priced. I needed a safety pin or a sewing kit and they had neither.
The room was nice, clean and comfortable. In general the Hotel was very good.
The hotel was very friendly and I felt secure by myself during my stay. Staff was very helpful
I read some great reviews about this hotel before booking. In reality it's just a basic short stay hotel doing what you would expect at a good level. Only issue was a slight odour from the a/c unit but no real complaints, but also not a hotel I'd rave about - had no need to test the resources of the staff so highly praised in other reviews. Good simple stay!
Hotel right on our route. Staff efficient and pleasant. Room clean and comfortable. Kids really liked the breakfast-- particularly the make-your-own pancake machine! A/C unit cycled on and off loudly, waking me up. Didn't bother the kids though.
coffe maker broken
Large clean room, free internet access via WLAN and 2 Computers for guests, good breakfast,friendly person at reception.
Nice clean and comfortable room. Internet was free but extremely slow and took forever to connect.
Undergoing construction. very busy place with construction workers doing interior renovations.
Biscuits were put out for breakfast and asked worker if gravy was coming out - reply was - No, it's Sunday and I'm too busy. A simple no would have sufficed without the comment.
the location was very convenient, it is close to the freeways and the city but not in the crowded downtown area. they provided shuttle to nearby places like rental car place and science center. They have a good wifi. renovation was ongoing during our stay and there was no advanced warning of such work going on, as a result the lobby and the hallways are dirty, dusty, noisy, and smells funky. the renovation work was not properly phased/staged to allow guests to have access to the rooms without passing through the work area. the room that was given to us was the first room from the construction work and even when I want to rest during the day I couldn't because of the noise. the room was also across the hall from the breakfast area and some people were noisy in the morning, the loudest was a fire inspector talking to a hotel staff and I could hear their entire conversation in my room. the room that was assigned also had a few issues - the phone never worked even after I complained about it several times; the lights in the bathroom was flickering, it was fixed after one complaint but they replaced one of the bulbs but not the other resulting in a weird lighting; the shower water was never stable, warms up for a few minutes then drops to cold water for a few then goes back up to warm again; they also forgot to service the room on one of the days that we stayed.
The room was very clean and modern. The breakfast served and the location of the breakfast were great. I found the intermittent noise from the heater somewhat disturbing, but I guess that is true of all motels. You either put up with the noise or freeze. In this case, the noise seemed to drown out the television sound, which did not reach a very high volume anyway.
The breakfast and the cleanliness of the room. Very neat and tidyPlease write at least 15 words
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
Loved the spacious and thoughtful layout of the rooms, the cleanliness, and the amenities.
The rooms were clean and was a nice size, it's a great location, and the price was pretty reasonable. There was no do not disturb sign. The maids came at 9 am while we were sleeping. Thank god the top lock works. Scared the crap out of us. Also there was no sink in the bathroom, it's outside the door kind of in the room. It was a bit weird.
Clean, and good location
Breakfast was great, and the complimentary toothbrush was great since I forgot mine Could have been cleaner, not that it wasn't clean. I'd stay again
I asked for a quiet room and it was the noisiest one. It seemed that another guest left the TV on at blasting volume. I could hear it clearly in my room. The bed was uncomfortable and the ac too hot. The door locks did not work properly so you had to enter the key several times to open. The desk rep was not amicable and seemed rude all the time.
Great location for our needs. Pool was cool and comfortable. Cold AC, which was important to us, as we were escaping super hot temps in our house! Bathtub didn't drain properly in our room. Walls needed to be washed, some dark marks on them, including a handprint on the bathroom wall. Went to the front desk for towels for the pool as the signs indicated we should, none were available. Not a great value for the price.
Price Bathroom smelled of urine.
Great value. Got upgraded to a suite. Breakfast above average. I found the mattress uncommonly soft.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
Great value. location
Clean and comfortable
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.