Newington Car Rentals

Pros: Picked up my car at the West Hartford CT location and dropped it at the Bradley International Airport location. Both are staffed with personable, friendly and efficient people. I had to bring a car back because of an issue and had no problems getting a better car at the West Hartford location. I had filled the gas tank when I picked up the first car and the customer service person gave me credit for bringing back a car with a full tank of gas.

Pros: The customer service and the ease of renting the vehicle

Pros: Good services overall

Pros: Will went out of his way to help us. Appreciated that they helped solve a mistake we had made.

Pros: Barrington Johnson was very helpful. My circumstances changed a few times and he was very accommodating and professional.

Pros: Awesome customer service at the Hartford airport location!!!

Pros: Picking up after booking at Bradley Hartford airport was a bit of a hassle. When you book the car you book in Hartford but the enterprise courtesy van takes you to an enterprise in Windsor Locks. Their taxes are higher and they try to charge me $100 more. To pick up enterprise in Hartford was 15 minutes away and their courtesy van would not take me. However they told me I could call Uber. After a bit of talking back-and-forth he finally agreed to honor the price that I got.

Pros: When I brought back the car I mentioned that it smelled of smoke, That was something I had not noticed when I picked the car up but as the week went on the smell got stronger. The young man helping me asked how he could help and I told him I would appreciate not having to pay the $50 fee for dropping the car off at a different location. He asked me to come to the office and the manager there gave me a $25 credit, she could not waive the entire $50 fee but she and her staff's response was so positive and so quick I was fine with the $25.

Pros: The Nissan was a good and economical car.

Pros: I liked the type of car I rented. I liked the friendliness of the associate who took my car upon return and the shuttle driver

Pros: The staff was very helpful, once we got my reservation straight, everything else was smooth sailing!

Pros: Easy rental, easy pickup and drop off. Friendly and helpful counter staff

Pros: Car was clean