The Giacomo, an Ascend Hotel Collection Member is located within walking distance from the brink of Niagara Falls and other major attractions. Join us for a luxury experience at the premiere boutique hotel in Niagara Falls, NY. The hotel is a nationally registered historical building, a towering achievement of art deco architecture. We offer free hot breakfast, free WiFi and valet parking. All guest rooms are equipped with mini refrigerators, cable TV channels and lighted mirrors. Located on the premises are a 24-hour business center and fitness center. Relax in our Sky View Lounge with commanding views.
Frequent guest at The Giacomo. Their attention to detail is impressive. Staff attentive, courteous, professional. Mature building that oozes character and warmth and class. While we were there: sunset wine & snacks; late evening home made cookies; hot, home cooked breakfast - all included. Highly recommend.
The staff couldn't have been better and were very helpful and accurate when we had questions. The towncar service was really helpful and prompt.
The hotel is a gem and is as good or better than those on the Canadian side with similar ratings but the town of Niagara Falls, NY is not as nice as the Canadian side and feels a bit depressed.
Staff was very friendly and helpful, room clean and big enough, breakfast - good, locaton is perfect - strictly near Niagara Falls
The hotel staff were fantastic
There is nothing bad to say about it
The Staff ( best I have ever experienced anywhere), design, free delicious breakfast, fabulous bedding, fresh warm cookies delivered to room at night and location. Can't wait to go back!!!
The staff service was excellent and the comfort and cleanliness was superb. The breakfast buffet was delicious, overall a positive experience. I would recommend this hotel and return myself when visiting Buffalo NY.
The cookies that the butler brought to our room at 8:30..very kind staff!
The room service did not clean up the rooms in between nights..so till the end of stay I felt a little cluttered with the dishes and bath towels.
The managers were very friendly. The room was very comfotable,it is a very beautiful hotel. Loved that they park your car for you,and breakfast was great.The chef was very nice.
Staff was amazing. The rooms were amazing and extremly clean. I would recommend this hotel to anyone.
Everything..the staff went out of their way to make us comfortable, valet parking, beautiful rooms, luxurious beds and bathrooms, hands on chef for breakfast(he serves you individually at your table), bed turndown in evening with fresh cookies and chilled bottled water, near Senaca casino
small size of the room and less choices in the breakfast.