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310 Fourth Street, Niagara Falls, NY
0.0 mi from
Cigarette smoke smell as soon as I enter the hotel lobby.King size room was pretty good!
Rooms were very nice, very close to the falls. Lobby bar had an awesome bartender who knew the area. Smoking everywhere, this kept us in our room and out of the hotel. Which was fine but would have liked to enjoy the hotel a little more.
Booked through KAYAK five minutes before arriving. Great price and excellent location. Walking distance to the casino. Friendly staff and very clean and appealing from lobby to room. Not very good water pressure
The building looked very modern and was adequately clean. The location is walking distance from the falls. The walls were paper thin - we were able to hear our neighbor's TV through the wall, their baby crying in the wee hours of the morning, and another neighbor having sex. My fiance sneezed, and our neighbor said "bless you" (she's not a loud sneezer). Breakfast was disorganized and chaotic. Nothing was placed in a logical order, there were so few seats and tables that people were sitting at the public computers in the lobby. The food was mediocre (pancakes, eggs, sausages, pastries, coffee), and we were given styrofoam plates and cups, and plastic utensils.
Friendly staff and walking distance to the falls.
The staff were really friendly and helpful. The location was very close to the falls and the convention center The room size was comfortable and big The amenities (microwave and fridge) are very useful and crucial. There were spiders and spider webs around the mirror and blockage in the air vents in the bathroom. The room or carpet cleaner smelled very bad and couldn't change the room because they didn't have any other rooms available. There are student dorms for the culinary institute across the street on 2 floors and so there are rare parking spaces infant of the hotel. There was no valet or concierge and had to take my luggage from the car to the room and was at the mercy of the availability of trolleys. Breakfast was not included, the only place to eat is a resturant that is separate to the hotel.
Room, location, value, and especially the staff. Right down to the maintenance personnel. Very friendly and effective front desk. No complaints what so ever.
Location Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck
Cleanliness and proximity to niagara.. None.They could add a microwave to the rooms
location We requested a room that slept 6; the room only slept 5. The staff was very combative about this simple fact. They kept reiterating that it 'fit' 6 people. Yes the room was spacious, but there were beds for only 5. My son had to sleep on the floor.
It was excellent! Everyone was extremely friendly and the hotel was very clean. The breakfast was great. Our room was the perfect size for the two of us.
Friendly reception workers Bathroom was nice Comfortable bed Room 319 mold/mildew Unusable wifi signal No bacon at breakfast Terrible view and too far Depressing
Nothing Do not ruin your holiday by staying at this place!!! I did it for my whole family and our guests. I do regret greatly booking it don't make the same mistake.
Close proximity to everything Needs to be up graded
Walking distance to the falls and the staff was friendly Run down, no wifi, beds where to hard, the pool was not kid friendly at all the breakfast was minimal. The television in our room was really dark and very outdated. And there were large extension cords running all through the halls into different rooms don't know why.