Would you like to save as your currency permanently or for this visit only?
I read alot of mixed reviews about this place and was worried, but upon arrival i realized that the reviews were from people who had booked last minute and thought they would be catered to personally. Yes the rooms are outdated but so many independant motels are. I read comments about the manager, he was more than helpful, and accesible. He knew my reservation without looking at the computer. And his presance around the area lets you know people will think twice about entering the property. My room was clean and the beds were comfortable. As far as the reviews i read i can only say that i didnt see any of that. My stay was enjoyable and comfortable. Definatly will be going back.
Efficient, clean motel easily accessible to Ojai and also to Ventura. Good beds and services
Jane was amazing at the front desk and always make sure you tip the bellman well!!!
The facilities And the upgrades are phenomenal and the staff is the best anywhere In the world For a place that Prides itself on being a Healthy environment, the food options, especially for breakfast and dinner aren't very good. Needs to be more emphasis on a farm to Fork like restaurant
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
location, staff the noise from different parties was horrible
2nd floor room had a view of HVAC system. Worst view ever.
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
view of ocean, nice bar Didn't tell me no restaurant (under construction)
The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
Beautiful views and great staff. Next to both freeway AND Amtrak train
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
Discount for school families, able to change arrival date on short notice, very comfortable beds, Lack of email confirmation, fine print about 48 hour cancellation, rather than advertised 24 hour. Central reservations could not make changes, had to wait for front desk to open to make changes, Reservation # different from Best Western central reservations #, could NOT use online system to make changes, or find reservation Shower curtain poor quality, water everywhere. Soap, shampoo, coffee maker also poor grade. Highway noise, A/C noise not welcome
All of the vending machines were broken and not functioning properly as well as the ice machine on our floor. I was not able to get a bottle of water to save my life. The building is very dated and the hallways are squeaky. The walls are very thin so you can hear everything going on in all rooms especially when walking down hall.
I like that I have stayed there consistently almost monthly over two years and it is so familiar for both me and my family. I don't like that consistently they don't uphold their word. This time, for example, in spite of their comparatively high summer rate, even into Mid-September, my having called the hotel to request my same room as always, when I arrived, the only way they could accommodate me in a courtyard room was in a handicapped room, which, frankly, was definitely subpar to our usual room: the bathroom was smaller and more uncomfortable. Staff rarely goes above and beyond to help.
It was clean and comfy and the location was alright. Everything's was fine.
Good hotel. Nice rooms. Like the courtyard
There was no hot water in the sink. Shower had some warm water. Had to take a really quick shower.
Architecture is really nice Pillows were not comfortable
Staff were very friendly and professional. Doors were squeaky. Done with children screaming phase, needing quiet place to sleep. Also pillows were rock hard.
The restaurant was excellent for our breakfast. The location was perfect for the wedding we attended. All staff including waitress and maid service was excellent! Needs more comfortable pillows. Carpet or something in room smelled badly needs cleaned and deodorized. The inn was full or I would have said something while we were there. We needed to be at a wedding that weekend.
hotel was in walking distance to food and only 20 min away from the beach Room was very dark and outdated it smelled musty. We had a patio but it was shared with another room who was outside smoking often so there wasn't much privacy.
Much better prices than staying in Santa Barbara and Carpinteria is a cute, authentic, old time beach town. Everything is walkable from this location.
Great breakfast for value hotel, friendly staff. We visited on holiday; hotel would be better for business/work travel. Aging property, needs maintenance, especially carpet.
Breakfast setup is excellent, a great value. Happy hour is nice too. Big negative is the poor internet signal. The rooms are a bit dated, the hotel needs an update.
every one was very nice I really like this hotel....It just needs a little pick me up to modernize it....
Great location and free breakfast. Very minor but tight parking spaces in the lot.
Great breakfast, abundant water in shower, large room, conveniently located. Quick response to fix a problem. A bit run down. Only usa today in am
Desperately need renovations. How can this property keep the Country Inn flag?
Perfect. Will definitely stay there again. Breakfast was excellent. Curtains are see through. Not that big of a deal just saying.
Great prices. Clean rooms. Way better than I expected. Rooms recently remodeled. Flat screen tv. Very updated bathrooms. Simple but totally worth it for a single night stay. Very friendly staff!!
Breakfast server could of been friendlier ... seems like he was more focused on "controlling" than providing customer service.
Helpful staff, pretty pool, close to the I5 I reserved 2 queen beds, but I ended up being stuck with 1 king. The room and facility showed how old the Inn is. Upgrades have been done, but it still shows its age. No counter in the bathroom.
Clean room with quality amenities Right next to freeway with no sound barrier. 5 AM traffic was loud and made it impossible to sleep.
staff was friendly -the area was nice -the room it self was ok - even though u are next to the highway it doesn't effect the stay its a older INN the bathroom was just bad you can see that the maintenance on this place is not important the repairs that were done are terrible maintenance crew s/b replaced or their budget needs to be improved
Property needs a lot more upgrading to warrant the rate.
The room was extremely comfortable and clean. The property is walking distance to the beach, however we drove since we had three young children. Parking was available for $10 and worth it.
The view was not good.
Loved the property. Part of the hotel has been newly rennovated and it is lovely. Definitely recommend
Bed was comfortable Worst Wyndham we've been to. Furniture was very old didn't match some of the newer pieces. The little bit of renovations that have been done, we're poor quality of work.
Evan at Check in was very helpful. The bedding was very comfortable. Nicely sized rooms and nice finishes. Close to the 101.
Location and we attended a wedding at the hotel which was well done. Food at reception was excellent.. Wonderful location and view. Service lousy. Did not clean our room one day and the room of at least one other family member. Would not give a statement or receipt said because we booked through you.
rooms were very clean and well stocked. we loved the fire place and the wonderful view from our rooms patio
Great renovated building from a classic design. Easy beach access. Lovely grounds. Only marred by intrusive traffic noise outside. Not a problem inside.
Close to the hsrbor with view of some boats. Room felt freshly remodeled. Shower was great. Tv had a menu where you could jump channels but no program descriptions. Jacuzzi was worth it. Surprised with a $10 overnight parking charge.
Convenient, nice harbor, happy restaurant open for Xmas. Long hall way on 2nd floor running kids; Luke warm jacuzi
Very friendly staff Room smelled a little stale, but was very comfortable. Have stayed at comparable hotels in similar areas for a lot less than $178 a night.
Clean room & friendly staff no view
Awful smell outside and tap water - sewer smell. Older hotel, was disappointing. Staff = great!
Clean, with no apparent flaws, except for what I listed. The rooms were tight when I arrived. When I opened the room, a stale smell of smoke greeted me. I looked at the TV cabinet and saw an ashtray. I lived with it knowing how full it was. Upon leaving I asked the front desk staff whether this room had ever been used for smoking. She replied "no, but I would give you credit to your account, but you booked though Kayak and we cannot help you". This was the frustrating part.
Liked that it was close to what we were doing Didn't like the $75.00 incidental fee that the hotel charged that wasn't mentioned until I checked in
Great staff, breakfast included clean. plenty of parking. Overall a pleasant stay. Great value for your traveling dollar. I would stay there again. The internet! Oh. my. god. it was slow! Practically useless. I had to use my iPhone as a mobile hotspot to get decent internet. Used Speedtest.net to get the numbers: 0.28 Mbps down / 0.10 Mbps up with a ping of 31ms. Strong wi-fi signal, though. Notified the staff, so hopefully they will have it fixed soon.
Close to the freeway and great value for the money. Nothing fun to do within walking distance.
Excellent and helpful staff. Very slow wifi .
I like the friendly people at the lobby n the room were clean I would defenaly would stay again at this hotel Nothing bad yo ssy
Once we finally got the room we paid for, it was spacious and clean. And it's dog friendly. The staff was friendly and accommodating. They didn't have the room we booked when we arrived, so we were put into a terrible double that they claimed was non-smoking but smelled strongly of smoke (and was wedged between nonsmoking rooms). The beds were canoes and the pillows were equally uncomfortable. The poor girl handling reception was apparently the only employee working at the time and the check-in line was several families strong. I had to return to the front desk because the first two sets of key cards completely didn't work. While the staff was great, they were definitely overworked. The whole place seemed mismanaged.
Stayed here in the 2008 and it was very pleasant. Clearly they have done nothing to keep up the property since then. It need work.
Staff, grounds, pool, hot tub. Well, the furnishings weren't my taste but that's just me. I usually like a more modern hotel.
The rooms were clean and the Casa Ojai Inn permitted pets.
I was unable to go to Casa Ojai Inn because my childcare fell through. When I tried to cancel Kayak wouldn't let me even though I'm sure the inn would have been able to book the room 36 hours in advance on a popular summer weekend. I will not be using Kayak to book anymore.
* It was clean * Staff was friendly * Bed was comfortable * Paid extra for a private "patio" which turns out to be a table and chairs outside the front door adjacent to parking lot (don't recommend you choose this upsell). * Faux-wood floors (I prefer carpet) * Tiny bathroom - only sink is in main room * Wall-mounted shampoo and soap dispensers (soap dispenser was empty for my shower) * Have to go to pool to get to ice machine
Nice upgrade to room interior. Pool and jacuzi were great! Best best best value for better than average room. Nice touch with free breakfast!!
quaint little motel with friendly staff, lots of charm
We had a large group of friends. Everyone felt the hotel was na great deal. To begin with the staff was super friendly and helpful. The hotel was clean and the breakfast was a nice perk.
We stayed overnight on our way down to LA airport so consequently required a restful stop. Casa Ojai Inn is very comfortable, the swimming pool is an added bonus. The self service breakfast good and the staff very pleasant - we would definitely use it again. Ojai is a really interesting place- great seafood restaurant & a brilliant second hand bookshop & a real Literary centre.
Clean, good-sized room, great bed, and friendly staff. 2 minutes from the middle of Ojai by car. Low-flow shower, but understandable in these parts.
the staff was friendly and helpful; the room was good sized and clean with mostly good accomodations. There was a closet area without a clothes hanger rod and there were no towel bars by the sink or shower. Very inconvenient.
The hotel was very nice. We had paid in advance (November) for a date in May. In March we received a phone call from Kayak or their 3rd party telling us we would have to move to a hotel in Ventura since they had over booked the hotel. We were very upset since we had made reservations very early. We were told by that 3rd party that if we didn't move then we could cancel. After several phone calls and emails we were finally able to stay. The good thing was that the hotel had us in their system as the reservation they had and they told us that they were not changing it unless we told them we were. When we arrived at the hotel, our check in took about a 1/2 hour because the credit card the third party gave to the hotel was not working. It was sorted out but was incenvenient.
Consistently good, with little touches that show that staff and owners care about property and the environment. Very quiet and comfortable. Walk to shops and hiking. I stay here every time I'm in Ojai. Need bedside outlets to plug in phone and other accessories.
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
Walking distance to downtown Some questionable people hanging around outside
Clean and comfortable
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
Clean. Easy freeway access. Frog and microwave in room. Staff available 24 hours. Right next to train. Bring ear plugs
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
friendly, helpful staff....especially Alice!
The pool and the view are amazing! We spent most of our time outside, and so we really enjoyed our stay! We also had dinner at Shoals Island Grill which was great! The rooms could use a bit of a make-over.
The location was unbeatable! The price was affordable. Love the free breakfast! The rooms are outdated. There's no A/C which is necessary even with the ocean breeze. The beds, pillows and mattresses are very uncomfortable. A mattress topper would solve this problem and new linens. Our bed didn't have a fitted sheet.
Fabulous, right on the beach
Great location, fun vibe, great bar and pool party, free bike rentals, cool decor Pillows could be more comfortable
All rooms had deep soaking tubs and fridges and microwaves. The decor was great, and the beds were huge and comfortable. The pool and lawn are great for spending hours lounging in/on. There are small pooches in front of each room to sit and talk. Ojai is beautiful, and our stay here was perfect.
Loved the cabin like room and wonderful log bed! Only 1 lamp worked and had only about 5 min of warm shower water.
Very chill, relax vibe. Make yourself at home feel Coffee with almond milk available in the front desk Bar Kitchen had all the supplies you needed Nice decor Swimming pool was closed for health code violation. Hotel never disclosed it publicly. TV didn't work but with staff not being there at night, couldn't get it fixed till the next day Loud creaking noises everywhere made for a uncomfortable night's rest.
I liked the Jacuzzi and the fact it was in Ojai, California where my son now lives. The staff was pleasant when they were there. The little garden as you enter had interesting cacti. There was loud rock music playing both Saturday and Sunday night making sleep hard and guests were still partying after the bar closed on Sunday at 11 p.m. The bar is located in the cove where all the rooms are making noise unavoidable. There was no service at night with the staff coming in at 8 am. Before that, you were on your own. There is NO breakfast period. Finally, the rooms all look out on the gravel parking lot, so there were no oases to look out and enjoy the nature of Ojai.
The rooms were artistic, comforting and simple . The staff was informative and personable. We were enchanted by this rustic and crafty little gem.
The staff were extremely friendly/helpful with suggestions regarding where to go in town for nice restaurants, groceries,etc. The room was clean, stylishly decorated, and comfortable. The only thing that was missing were kleenexes.
Clean room. Comfy enough bed. I talked to the owner for a bit. I really appreciate that he is actively renovating to fancy the place up, and doing a great job of it too. Don't judge this place based on the street view! Nothing. More than expected, especially for the money.
very nice staff, helped me with all kind of stuff
Conveniently located, neat and clean, nice room Could not get internet to work
The room and bed were comfortable and clean. No ice machine on site.
Gentleman at front desk was informative & courteous. Bed blankets & bathroom towels were stained (but not dirty).
My stay at the hotel was a pleasant time. At first I was a little worried because the outside wasn't what I imagined, but once I entered our room, it was very nice inside. My Boyfriend and I got that room because we were going to the Channel Island. The hotel was close (10 mins away) from the pier and it was a really good price. The room exceeded my expectation. I wouldn't mind staying there again. Upon our arrival, the sign was messed up, it didnt my the hotel look pleasant, and parking was a little tight, but overall, there was nothing to complain about the inside of the room and that is what's most important.
the king size bed, the shower, the big flat tv the color of the lights. I know tthis is a detail but this could be changed in order to have a more cozy room
The rooms have been remodeled for functionality.Good price for a room with a full kitchen.It is located central to the area and has a nice size flat screen.Good for business trips.
The rooms are remodeled Oct 2010. Large flat screen TVs. Nice soft comfy beds.
The room was very clean and appeared to be recently refurbished. The bed was very comfortable. Staff was friendly. Wireless internet was reliable and fast. Window and door locks could be more secure. Parking was inadequate. No shampoo provided by hotel. Motel is located in a neighborhood past its prime.
Clean room, comfortable bed. Very friendly staff. Very pleasant experience overall. Nothing major. The Lysol they use to clean room between guests is a bit too pungent when walking in. Opening window for an he clears it up. Not a huge issue
Rooms were clean, free hot/continental breakfast was a nice plus, location is good for santa barbara/wine country travellers
I very much liked the sofa couch microwave and refrigerator.
The room: very clean, well equipped, very comfortable bed, very quiet despite facing the 101 (windows must be of excellent quality!). Pool looks nice (we did not use it), pretty noisy though since it is on the 101 side. The breakfast: not enticing at all, even the bread tasted bad... Unless you like oversweetened sticky pastries, already made omelets and miniature beef patties waiting in a plastic cupboard, you'd better skip the breakfast and find a better one elsewhere in Carpinteria or Santa Barbara (easy!). Cafeteria atmosphere does not match the standing of the room at all.
The only problem was the bad communication between bookings.com and Holiday Inn Express. The reservation sent by bookings.com to the hotel did not match the dates that I had reserved. Fortunately the guy at the front desk gave me a room even if the reservation he received from bookings.com was incorrect.
good beds and pillows, very quiet. a little over priced.
free parking, free internet we were waked up in the middle of the night by a false fire alarm
It was clean and easy to get to Westmont College, the reason we were in the area. sort of thin wall between us and next door and the big fight then make up session that went on at 6 am!
It was a comfortable and clean room with an excellent breakfast.
we lost an earring in sink and staff was very helpful
Friendly,clean &close to the beach. Had to pay for parking & Internet.... at almost 300 $$a night
Everything else was really great, bed very comfortable, linens very new and fresh, pool huge and pretty green area, SuPER close to beach (walking distance), kind and responsive hotel staff, etc. Bathrobes upon request; bathtub had a few hairs around the drain that escaped the cleaning.
I liked that it was walking distance to the beach. I also liked the low price compared to properties in the area. The pool was very small and crowded. The restaurant was very expensive and mediocre. However, for the price,the facility was nice.
Location, cleanses, Stuff are not well trained, does not know answer when some asks a question, then just say some but was not correct.
Comfortable and large rooms. Clean pools. Several activities for children. Close to paved bicycle and walking trail. On the beach front. Black mold on window hardware. Leaf blower noise at 8am daily.
Great location right in heart of downtown old town Clubs Restaurants night life walking distance Cool park adjacent to hotel local transients hanging out but harmless Close to beach and fwy Place has been great in the past lots of nice plants around patio and autrium Breakfast used to be good real eggs bacon sausage Now cheap as could be Super continental generic pastries if management could make cheaper I'm sure they would Went in morning to get coffee dispenser was out informed the clerk They copped a little attitude with me pulling them away from playing on fb I'm gruppy in the morning before my coffee just pissed me off I returned to my room to use the coffe machine there Place is a great price for what it is But don't expect anything to be completly right I'm not one to rate things very often take much to please But if u include breakfast and know it's sucks least have some fuking hot coffee for your guest in the morning I love Ventura This place has eroded management orsomething has dramatically changed for the bad here I hope the owner pulls his or her head out of there ass fixes it Place has lots of character history and charm to the city of Ventura to just throw this very neat partially converted old firehouse down the drain I hope I see better reviews in the future Save the clock tower lol Staff extremely poorly trained Bad moral Obvious owner manager has changed from the past I speak from the heart if you don't like my grammar or punctuation Too bad Is what it is Love America buy American
Location, friendly staff, clean room, amenities, very quiet. No parking due to an event next door we were unaware of. Given parking pass for adjacent lots but were refused entrance.
They showed us to a adorable king size bedroom with a fireplace running! It was quaint! But we needed two queens. We got a very large room with lots of Windows! Breakfast had no juice. Hardly any food left. A little worn out. No mattress on the hideabed. No keys so we had to be taken to our room. Desk clerk was awesome though.
Good downtown location Advertised wine and cheese served which was not the case, no internet available in rooms, rooms could use updating.
Was close to main street, freeway access. 1. Small round toilet seat installed on large elongated oval toilet was strange. 2. Water damage in bathroom between tub & wall with black mold was gross. 3. The only chair in room was a hard wood dining room type chair. 4. With reservations, it took 10 minutes for desk clerk to get checked in. 5. Skipped the breakfast offered, its the worst of any motel I have ever stayed at. 6. Homeless around the hotel parking lot.
The front desk girl Nicole made you feel at home and was very kind and welcoming.
The staff was extremely friendly and helpful. The shower in my room was broken, and the staff changed my room easily. The location was perfect! All of the downtown nightlife is walkable from the Clocktower, including a top notch whiskey bar across the courtyard. Value of accommodation for the price is exceptional. Free breakfast buffet was a joke. Paid extra for a "nicer" room with a balcony, was originally booked into a room on the first floor. Patio is different from balcony. My first room had plumbing issues with the shower. The type of issue that the last guest probably complained about. Since it was not fixed before this room was sold again, I was given a poor impression of this hotel's standard of service.
It was close to the start of the race It was old and dirty. The bathroom door wouldn't close. The tv had no chanels. The carpet was dirty. The furniture was old and beat up a the drawer on the chest of drawers was stuck. I didn't feel like they every cleaned the rooms just once overestimate the blankets... Maybe
Nothing Everything was bad here, black mold in the bathroom free breakfast consisted of runny powder eggs stale bread and the creamer was out dated. The gal at the front desk was continually apologizing I felt bad for her. This hotel is next to a park and the parking is shared with a public parking lot that was full of homeless people. At night we could hear people fighting in the park which was right out side our room there was a 6 foot fence that separated the window in our room and the homeless people continued to look over it into our window we complained to the front desk but was told nothing could be done because they didn't own the park and it was a public area. Good thing we were only staying one night
I've stayed here several times. It's close (waking distance) to downtown, restaurants, bars and the beach. Room was clean, great balcony. Breakfast is marginal but they do have coffee and juice and sometimes eggs if you want to risk ptomaine poisoning, LOL. Staff is always overwhelmed although they try to help. Ice machine never working but you can get all you want at the restaurant next door. Don't go roaming around outside late at night, really sketchy area although the hotel grounds are locked up tight. Parking is really tight on holiday weekends but they always find something for you.
Great location to uptown Ventura and the beach. Restaurants are within walking distance. Very noisy so don't plan to get a good night sleep
Great and helpful staff. Within walking distance to downtown and beach front, literally a block away. Wonderful location. Definately coming back. Some homeless around the area but they're really peaceful and keep to themselves. Nothing to worry about :)
The room and the staff Small off freeway
The pillows were awful. Allegedly there were soft and firmer options but all were uncomfortable and everyone in my group woke up with neck pain. The room smelled like mildew, despite us opening the window and leaving the air on when we went to dinner. The walls are made of paper and we could hear everyone nearby. Only saving grace is In and Out Burger in the neighboring parking lot. Not worth the inflated price for Valentine's day weekend. Hope your stay is better than ours.
Right next to the freeway for easy access, an In-n-Out burger next door. Free breakfast at Denny's with your room rate. Clean basic motel, decent beds, lousy pillows, clean bathroom and a pretty good shower. Nothing special but meets the needs for a decent place to sleep.
The hotel was very clean quiet and had a great location to eateries and the beach.
Very convienent to the business address it was going to. Didn't like the fact that their computer had no record of my reservation through your company. Had I not called to indicate a 'late' arrival I would have arrived and found I had no room! A call to your help desk solved the problem.
The king sized bed was very nice. This is a very straightforward hotel. It's a place to sleep and shower. The staff was very polite and kind. The room was clean.
Very comfortable bed! Room very clean and comfortable. Enjoyed my two night stay. Would definitely stay at this motel again. Did not dislike anything!
- hotel perfectly filled our need to stay one night between LA and SF. - vicinity of shopping malls and restaurants in downtown Ventura - breakfast service catered next door was OK - nothing negative to report
Our daughters were given this hotel stay for a birthday gift. We already wrote you that they had to shell out their own money because we reserved this hotel online, but the hotel staff would not take our credit card # on the phone and we were not at home to fax it for them. That soured and ruined their stay. Please read our other email to you written last Monday. See above and the previous email to you.
Good base for exploring the area North of LA. Free internet access plus printing facilities.
The room was clean. The staff was friendly. It was close to the beach.
The location was amazing. There is a walking overpass that takes you right to Ventura pier. Staff was very friendly, rooms were very clea, and it was one of the most comfortable hotel beds I've slept on. My kids loved the pool. Don't let the outside fool you, it's very clean!
Location, Train noise
Only complaint I have is there were no towels in the room and I had to phone for them which was a bit disappointing as I'd driven from San Francisco and just wanted a shower and go to bed. They did however bring them promptly.