Would you like to save as your currency permanently or for this visit only?
The white robes, cleaning process and very helpful staff . Rooms too small. The fan in the bathroom did work
Location : really close to shin-Osaka, so if you're planning to come and go to Kyoto for example, it's really easy. Not noisy, quiet despite its location. Quite clean rooms (not perfect, but clean enough at least for my standards), internet lan access working (but not really fast). Small room, as usual in Japan, but "large enough" for a 1m 81 guy, as I am (I did not have to lean in the shower, that happens sometimes here). The price is ok. They barely speak english, and seem quite unhappy to see you, no view (my window was on a 1-meter large "street", so I had a splendid view ... on a japanese office). All tv channels in japanese (but I did not encountered yet in Japan an hotel with foreign channels playing). In a word, average. As somebody already posted here, I've tried both Claiton and New Osaka : Claiton's people are speaking english (and are clearly more friendly), it's only a few bucks more, lan is working better and rooms are larger. But you have to take subway to shin-Osaka (one station). So more or less a draw for me, depending on which criteria is the most important for you.
The hotel is very close to the station or subway line. The staff are very accommodating and they try to best to really help you or assist you. They are friendly and nice. The rooms are a bit small as expected in Japanese hotels but nevertheless, they are clean. They can be a little bit old but I still like it. The exterior still looks modern. It is also very close to convenience stores if you need to buy cheaper goods or food instead of eating at the hotel. Beds may be small especially if you have children with you, so this is something to consider. Overall, I love the hotel and would stay here again if I visit Osaka.
The room rate is quite competitive.