Osaka Hotels near Tsutenkaku

Pros: The view and the location are basically the only interesting aspects of this hotel. I would therefore not recommend a 5-star hotel which doesn’t come with the basics of that level: an outstanding service.

Cons: Breakfast is average, including on the Club floor. You serve yourself your own coffee in a basic machine where it really is bad, they serve industrial juices, the choice is modest and when I asked for a refill of milk for my son’s cereals it never arrived. The facilities in the room are not of the best level either, there is no pool or spa in the hotel, which is quite surprising for a hotel of this level and most of the staff doesn’t speak English. But the worst came on the last day. I check-out in the morning and my flight being at 11.45pm, I left my luggage at the hotel with the intention of getting it back in the evening and taking a little while to arrange one or two things before I left (include a couple of purchases in my luggage and quickly go to the restroom to change to airplane clothing). When I sat at the « Lounge plus » corner in the lobby, I was interested to have a drink after a day in Osakas’’s streets while my 10-year-old son and we would alternate to go to the restroom to freshen up and change. Although we were ordering drinks, a very rude lady at the « Lounge plus » asked us to leave because it wasn’t a waiting room. But we were customers of the hotel, were ordering drinks and weren’t bothering anyone as we were using the restroom to get ready. We were chased a couple of times by the hotel staff within the lobby, can you believe it ? Our presence was probably messing up the uptight atmosphere, I don’t know. When I asked whether we could wait on the Club floor (since we were initially Club floor customers), we were told that we would beed to pay 4500 yen for that ! I simply wanted to make things easier by moving « out of their way ». What do customers do when they have a late flight and get their luggage back ? They grab their luggage and run away ? This is what I asked the front desk manager who, aside from feeling embarrassed, seemed to be highly looking forward to us leaving. I travel extensively and have never felt out of place as I did here !!

Pros: Views of Osaka at night

Cons: We had hoped staying at this hotel would be a real treat to mark the 18th and 21st birthdays of our children and the end of our trip to Japan. We booked into the ‘Summer Buffet’ restaurant but arrived to find there were no fish or vegetarian options (2 of us are pescatarian). Staff were unhelpful and unapologetic and offered no suggestions for alternatives. We ended up eating in the shopping centre below the hotel. We returned hoping to get a drink. My youngest (turning 18 in 2 days) was not allowed in the bar and the lounge was closed (at 10pm). We were told there was nowhere in the hotel we could get a drink. Again no apology. We found the hotel soulless and staff, although plentiful, repeated ‘hello and thank you’ In parrot fashion but gave little individual customer service or care. A huge disappointment and bill. This booking was an expensive mistake.

Pros: I liked the service provided by every staff member especially the concierge! I would rate them a seven star if i could.

Pros: Excellent！Location is very good!Staffs are friendly and helpful! I will choose again. Thanks for Marriott give me such a memorable honey moon~

Pros: Location and service

Cons: Price

Pros: Convenient location, excellent service, spacious room, providing toothbrush. & slipper for kids, excellent services on tourist information and trip bookings

Cons: High price, can not count into Marriott points

Pros: - professional & polite Staff - breathtaking views - large rooms

Cons: None

Pros: Great location Good view Friendly staff Clean room

Cons: The Tennoji station is a bit chaotic and can be confused for foreigners - it is not related with the hotel but it is the only thing we found as less positive.

Pros: Fantastic views; nice decor in room; big lux bathroom; impeccable service.

Cons: Reserved a room with 3 twin beds that I thought (from pictures) would be equally sized and comfortably spread out in the room. Instead the 3 bed was more like a “luxury” cot or roll away pushed up against the window.

Pros: The whole experience.. the staff the welcoming and helpful attitude

Cons: The address of the hotel wasn't clear (it was in the mall)

Pros: Great lobby and staff! View from the Balcony was awesome. Water pressure was super nice. Lockers where nice. Place to put luggage when not staying in the room.

Cons: Room was a little musty but opening the balcony door cleared it out. Don't forget to bring a towel, but if you do you can rent one in the lobby!

Pros: Walking distance to Nipponbashi, shinsekai, shinsaibaishi area. Supermarket, multiple gyudon restaurants and convenience nearby. Clean. Good staff service. I could use free coffee and the table after I checked out. Free coffee snacks which were very tasty.

Cons: Hostel was next to the highway and noises of cars driving could be heard throughout the night. Air con seem a little faulty as it was 16 degrees and yet the room was warm. Also didn’t like the fact they gave a card which could be easily lost and you have to pay 500 yen

Pros: Yes。

Cons: The accommodation is ok. The reception desk is warm and thoughtful. The location is very good，To the subway station about three or four hundred meters, the surrounding attractions are also many.

Pros: Staff was very kind.

Cons: You have to make your bed by yourself, and it makes a lot of noise at night (and not comfortable at all!) The showers aren't private at all- there is only a curtain to separate you from other people. The common area is too small. There is a high road located right above the hostel, so the noise is unbearable.

Pros: Conveniently located. Easy access to another subway location

Cons: Towel is not provided

Pros: lovely room. Bathroom and toilet were super clean. Rooms are bigger than it looks like in the picture. I defenetly will come back. Reception staff was super friendly and helpfull with all my enquiries.

Pros: Great staff, very clean, overall a very comfortable stay.

Cons: Location is a bit far from main Osaka strip but there are plenty restaurants nearby aswell.

Pros: Nice design, very nice staff

Pros: Everthing was nice apart from the hard beds, but for such a cheap price its fine.

Cons: Bed is hard

Pros: I love the breakfast buffet! So many choice to choose and good coffee. There is a lot of free snacks, drinks (even wine) and toiletries for free in the lobby which was really nice :) Location is really convenient as well, just 5 minute walk to Tennoji station. Good restaurants nearby and if you wanna workout during there is gym called Anytime fitness where you can buy one time pass ;) First 3night we stayed in Queen size room which was quiet small but after that we uprgraded to king room which is perfect size for 2 people. My girlfriend really enjoyed about massage chair in the room.

Cons: This hotel really exceeded my expetations so i dont have anything i didnt like there

Pros: Great choices of amenities. Big bathtub is in the separate bathroom with toilet. Very convenient location. It was so good that we came back and stayed two nights more!

Cons: My boyfriend wanted a softer pillow, but they didn’t have one.

Pros: Great place to stay and relax. And the staff are very nice.

Pros: I cannot express how much we loved to stay in this hotel. It... surprised us, in an incredibly positive way. The minute you arrive, you are warmly greeted and then surprises arrive (I won't reveal them here but they are fun and refreshing). Check out the game and manga room on the third floor, so much fun! Staff were incredibly nice and helpful. Our room was comfortable, clean, and so welcoming. We really appreciated the many initiatives that the hotel takes to reduce its impact on the environment. A jewel...

Pros: Many free amenities goods. Spacious bathroom and the separate loo. Close to the stations. Lots of tea selection. Free miso soup, cakes, wine, orange water...etc.

Cons: The room is a little small.

Pros: Efficient check in and check out，very nice front service, big and clean room with wooden floor, shower room with massage bathtub and tv, game room is on the 4th floor, also provide the entertainment and rest room for baby. Hotel Coupon exchange the gift. Good location that very close to the JR and subway station, there’re many top shopping mall in 1 km distance. Close to Osaka zoo, about 20 mins walking way to ‘Tsutenkaku’. Strongly recommend by my friend next time travel to Osaka

Cons: More locker will be better

Pros: The hotel was amazing, the interior was beautifully decorated and felt very calming as we walked in after a long day. The staff were friendly and very helpful. There are so many freebies provided that we were spoilt for choice.

Cons: We had a standard double and the toilet room was very small, barely wider than the door.

Pros: The Hotel is central at Tennoji and has a resort style, which for our room was way to dark, but still nice. There are a lot of amenities available for each guest and the TV in the bathtub was something new to me.

Cons: Room was in a very dark style.

Pros: -hotel and the room were clean -you could get complimentary coffee and wine, I think -there were complimentary amenities available for the guests (I didn't take any though) -staff was kind and trying their best

Cons: -checkout time was already at 10 am. Extra hour cost 12,000 yen, so the room price got more expensive because we didn't want to hurry in the morning. -room was really small and dark. There wasn't a proper window and the feeling was like staying in the cabin of a sailing boat. -I was told that I hadn't paid the breakfast even though I paid it together with the room. Fortunately this was sorted and I didn't need to pay extra. -hotel has also some smoking rooms and unfortunately some of the guests smoked also in other areas. Once the elevator had very strong cigarette smell.

Pros: Atmosphere

Cons: Shower head location

Pros: everything

Cons: nothing

Pros: Rooms and the staff

Cons: Location a bit far from subway.

Pros: Great location, friendly stuff, good WiFi

Pros: Location was good.

Cons: Pillows

Pros: Location is close to Namba station

Cons: Be careful of the additional charge although I have booked 2 rooms fit for 3 adults + 1 child while we only got 4 adults & 2 children, they still charge me extra 4000 yen per kid! The description of room type I booked mentioned 2 single beds with a sofa bed. I don't understand why I need to pay extra for my kids (I have already booked the room for 3 adults as I know my kids are over 6 years old and need to be counted as adults)! It's really a bad experience to us as we still need to bargain with the hotel till 11:00pm and we needed to take early morning flight the next day! I would suggest ppl who bring kids should be careful when you want to book this hotel and not just rely on the tricky description!

Pros: Location was good, close to kuromon market and denden town. A lot of food options. Short walk to namba city to take the nankai airport express.

Pros: This hotel is close to all things that Osaka is known for. Most tourist attractions are within walking distance or the train station is a short walk away. I love Osaka the vibe around the hotel is great.

Cons: Being someone in a wheelchair, space is always going to be a bit of an issue in Japan hotels. I feel that this hotel was very expensive for what you got, the room is very basic and what annoyed me the most was to go on to Booking.com the day my booking became nonrefundable and find that the same room was $400 AUD cheaper.

Pros: It was very clean, there was a lot of shops nearby for shopping and dining. It was in between 2 the subway stations, which was very convenient. Finally the district itself had a vey vibrant night life, which allowed us to experience the streets very differently.

Pros: Good location , easy to go to attraction place in osaka or nearby. Friendly staff.

Pros: The location is good staff helpfull

Cons: nothing

Pros: Very nice interior and very helpful staff

Cons: Very dirty surrounding near the sleeping area & other guests kept stealing our food even when we wrote name and etc on it...

Pros: Breakfast, location, comfortable bed

Cons: Its neighborhood is a bit scary.

Pros: Style and staff and easy to access from the train/subway

Cons: Bathroom had strong smell of mildew as no seal around bath.

Pros: Breakfast is quite diversed compared with other 3 stars hotels in Japan.

Cons: Blanket is not comfortable, assumed made of nylon, which causes itching. Furthermore, it is next to train station which we believe is the dirtiest in Japan. Black and smelly pathway. Nearby local kitchen which we found from google rating is terrible. On top of this, hotel double charged room fee from my credit card. I only discovered when the bank sent me statement after my trip.

Pros: I like the location of the hotel, breakfast, and cleanliness

Cons: Hard pillow

Pros: The Toto toilet is amazing!

Cons: No iron in the room.

Pros: I like the breakfast and I know cause I saw it the staff 2person work hard to prepare the food and serve customers

Cons: The room so small... the light not to bright... the internet is bad.

Pros: Location is excellent

Pros: Very spacious room at strategic location

Cons: The toilet flush which is very loud