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2.0
The rental car line was almost 200 people long. I didnt even bother. This is NOT how you dole out rental cars.Reviewed May 8 2023
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8.0
I request a no smoke car, but the smell what so strongReviewed Apr 3 2023
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4.0
Couldn't find the Payless counter at Atlanta airport. Signs said it was on the second floor. After looking for 30 minutes I somehow figured out it was being run out of the Avis counter with no signage on a different floor.Reviewed Mar 20 2023
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2.0
I was given an electric vehicle without being notified. It was not charged, I had to find an EV station which there are very few in rural Georgia, and best of all, when I finally found one, the car would not take the charge. I had to pay an uber to get back to the airport and leave the car behind and rent another one with a different provider. I expect to be compensated for this.Reviewed Mar 9 2023
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2.0
When I arrived in Atlanta to pick up a vehicle that I already paid for I had to wait in a 1.5 hour line just to see a representative then after that I had to wait another hour for them to get a car for me in total I waited 2.5 to 3 hours to get a vehicle. The worst service I have ever experiencedReviewed Mar 7 2023
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2.0
All badReviewed Jan 29 2023
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2.0
I booked my rental car two weeks in advance and was denied a car at the rental counter because they didn't have any cars available to drop off at a different location. The staff at the desk was very unhelpful and left me stranded in the Atlanta airport late at late for over two hours as I made my way to five other rental car counters.Reviewed Nov 11 2022
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2.0
No car; nobody at the counter. Total tragedy if an experience.Reviewed Oct 23 2022
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10.0
The employee responsible for checking us in did a great job. She was helpful and friendly. Made sure my 80 year old mother wasn’t taken care of.Reviewed Aug 15 2022
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8.0
Better directions for drop offReviewed Jul 8 2022
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2.0
I prefer paid for a compact and was forced to pay for a full size car at pick up.Reviewed Jul 4 2022
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2.0
We made a reservation, however, there were no cars available.Reviewed May 28 2022
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