Find reviews that mention:
10.0
My experience with Payless was excellent pickup was quick and effortless. I would definitely rent from there again in the futureReviewed Jun 1 2023
review from![kayak]()
10.0
Drop off was great. car ran well. did well on gas. But picking up the car took a while. We did not know, nor were there any signs that stated Payless was the same line as Avis and Budget. we stood around waiting for someone to come to the desk. we know for next time.Reviewed Jun 1 2023
review from![kayak]()
2.0
The car experience was non-existent. The rental agency claimed that they did not have my reservation and were unwilling to rent me a vehicle for the price that I had booked it for.Reviewed May 31 2023
review from![kayak]()
8.0
I'm glad we arrived early. The car needed to be cleaned so we had to wait 20min before it was ready. We did take possession of the rental on time. Just get there early to get paperwork done and to allow time to prep the car. The car was clean and had a full tank of gas which was appreciated.Reviewed May 31 2023
review from![kayak]()
8.0
The car needed to be serviced. The oil change light came on and the brakes needed to be repaired or replaced.Reviewed May 31 2023
review from![kayak]()
8.0
Friendly staff. What could of been better:. we were told it would be $65 which included the tax, to add a driver, which ended up being $85. Also, we were told we could use cash to pay for extra driver which ended up not being true.Reviewed May 31 2023
review from![kayak]()
10.0
Great service,easy pickup and drop off,very comfortable and clean Ride.Reviewed May 30 2023
review from![kayak]()
6.0
Service staff at garage area were super nice, however the staff at airport counter were not attentive. In fact, I was the only one in line while it took 4 helpers working on one customer until I walked up to them and asked if someone else could help me. The one girl told me, "well i am open", ummm, then why not call over to me at line and tell me that! Why wait until I approach...no sense of urgency or customer service. Then vehicle had some broken items upon pick up. Probably would rent from another vendor to tell you the truth.....Reviewed May 30 2023
review from![kayak]()
10.0
Friendly staff from pick up to drop off. It was a smooth easy experience all of the way around. Car was new and clean.Reviewed May 30 2023
review from![kayak]()
2.0
Horrible pickup processReviewed May 30 2023
review from![kayak]()
2.0
Taxes and fees quadrupled the quoted price of the rental. I thought it was going to be $150 a $200 based on the listed price including insurance and gas but it ended up costing me about $450. When I checked in, the person at the desk offered me a free upgrade because I was a veteran. When I got the final receipt, I saw that they charged me for it. I will not rent from them again.Reviewed May 30 2023
review from![kayak]()
2.0
much more money then listedReviewed May 29 2023
review from![kayak]()