Richfield Hotels

It was a great stay..

Everything was great! Kevin was a great person to have at your front counter! I did t like not having a reason to complain! Just kidding! Everything was superb!

close to airport limited space and extras

Nice big room, friendly people. Shower was great' There was an orange film in the sink. Like a powder. The breakfast area was very tight and hard to get around tables and chairs Without spilling things.

Everything

Comfortable, spacious room. Wireless Internet dropped off occasionally.

I liked the breakfast that was available every morning. I enjoyed the whirlpool but I think it should be only for adults! And the pool itself I thought could've been cleaner. The water was soo cloudy, my husband wouldn't even go into the pool!

Broken coffee maker

Pool was a little chilly.

Wark park None

Nice place, close to the airport. I did not get a receipt, nor could the hotel give me one. I am still trying to get one from Expedia, but so far no luck. Please help.

Friendly, helpful staff. Rooms were quiet and comfortable. Regular transport service to the airport and mall (from which I could connect to the Metro train) was great. The bed was too soft - made my back ache.

Location Noises, mostly hearing hotel room doors slamming shut starting around 4:30AM then more frequently. People lagging and having loud conversations from about 9:00pm till around 1:00am

The hotel is close to airport and shopping and has concenient access to both Minneapolis and St. Paul. We have relatives in both cities so this made our visit convenient to both. The attached restaurant served good food and had friendly servers. If you are used to luxury hotels, this is not that. It's clean and beds are very comfortable. Free breakfast. But it is simple accommodations otherwise. I would label it a budget hotel stay.

Room was cleaned and new towels the next day. Very convenient location. Pool seemed small and was busy.

Nice hotel. Staff was very nice and pool and our room were clean. Overall a very nice hotel that is at a good price per night. Very close to the mall of America and other attractions. Booked this hotel thinking we were going to get a breakfast every morning. First morning we saw that the breakfast was actually $10.95. We where disappointed because this added unexpected cost to our trip.

Great value. Nice space within the room. Clean Accommodated our very early checkin. Helpful staff.

Nice and quiet environment with a comfy bed.

We have stayed at this hotel a number of times while visiting the Bloomington area to shop at the Mall of America or do other activities in the Twin Cities area. Always very good accommodations for a good price!

Shuttle to the airport and the MOA Morning brunch was good and relatively inexpensive--$11 Very quiet The bed was alright, not the best. They need some foam beds! There isn't much around this hotel. A Trader Joes, a Perkins and a couple other restaurants.

We came in the hotel late Saturday night, the front lady at the counter was extremely rude to us. She glared at us the entire time when I asked for an extension for check out time. Other than that the place was great.

Everything was 5 star! Comfortable beds, rooms were clean and spacious! Will be staying there everytime I visit Minnesota, and I travel there quite often!

Staff were professional & helpful. Would definitely return.

The walls are to thin so you hear everything in the other rooms

It was a nice, clean hotel. The room was somewhat stylish but seemed like a makeover/renovation that was given half the effort needed. The bathroom and shower were smaller than I'd expect at a four star hotel.

Clean quiet room. Meeting room was well set up and the sound system was good. Lela Restaurant was not a good experience. Our food came out late and not hot. I was serve the wrong vegetable. They offered to bring out the correct one after our food was served which I declined. When I was half way done with my meal they brought out the correct vegetable, which I again declined. My steak was ordered medium and it came out rare. My wife's shrimp pasta dish had 5 tiny shrimp in it. It took a very long time to clear our plates and bring the check. The front desk told us it was a 5 star restaurant. I would give it 3 stars at the highest.

The staff were polite and considerate. Room was wondering full and newly renovated and the rest of the hotel will be soon. Hotel is near mall of america and other fun attractions.

The price, the pool, the fitness center, the cleanliness/appearance, the location. Pillows and beds were pretty bad. Not comfortable at all. No breakfast provided, unless you wanted to shell out $9 a person for a continental buffet.

Convenient location, parking ramp, comfortable beds, clean, friendly and helpful staff, interesting art work. Pool is a little small but at least square and not oddly shaped.

The room was very clean and the beds were comfortable. We ordered pizza for dinner and it was delivered right to our room, which was very convenient. The water pressure in the shower could have been better and the towels were a little rough. Also the mini fridge took a long time to cool anything because it had to be turned on first when we got there.

we missed the return shuttle from the MOA and had to take a cab. when we got to the hotel they reimbersed us the cab fare no questions asked. we would stay here again

It was great ! Excellent Customer service, lovely room and great breakfast options.

Hotel was clean, up to date, staff very helpful. Have stayed in three MSP hotels in last month and a half and this was by far the nicest. Very convenient location.

Rooms were clean, nice. Lobby is very comfortable. Staff was friendly and helpful. The pizza from room service was not very tasty. The shuttle was hard to coordinate and connect.

The shuttles were convenient for us to use. It was great for us to get to and from the Mall of America. The staff was extremely kind and helpful. I enjoyed the idea that both restaurants were easy to get to and we didn't have to go outside to get to them.

Close to meetings and entertainment for family. My son was disappointed that the whirlpool was not working at the time but otherwise, everything was fine.

Room had new carpet and bed very comfortable. Everything was clean and lighting was adequate. Breakfast crew was awesome. They kept everything available and did it cheerfully. Dining room was also very clean and with enough space to serve/seat all who arrived for breakfast. First desk was also very efficient and helpful. This hotel was in a very good location for us and we enjoyed our stay! All rooms should be equipped with safety bars for getting in and out of the tub/shower area. It is difficult to climb out of a tub without anything to hold on to.

The first thing we noticed was the very friendly and helpful desk attendant. That was unusual, just by itself! We had a big room with a nice comfortable bed (though the pillows were a little lumpy). I really liked the iron/ironing board in the pull-down cabinet, very clever and sleek. There was only one small elevator in the hotel used by guests and employees, alike. It was dingy, slow and smelled. The lighting in both the room and the bathroom were too dim to put on make-up.

We stayed so close to Mall of America, and there was a Denny's right next door open 24/7. This was good because we got in at 1:00 am. Nice pool and workout room and good breakfast. Very clean.