Overview

Crowne Plaza Chicago Ohare Hotel & Conf Ctr
Top City Hotel

5440 North River Road, Rosemont, IL 60018, United States
+1 847 671 6350

$104+

Overall guest ratings

8.2/10 Excellent
Based on 1,738 reviews

Review highlights

  • 8.2
  • 8.0
  • 5.1
  • 4.8

Good to know

  • Good shuttle service
  • Great shopping
  • Good access to airport

Nearby

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    About

    This Crowne Plaza hotel in Rosemont is a standout among all Chicago O'Hare Airport hotels, as we offer up to 55,000 square feet of business meeting space. Our-well equipped Business Center is open 24 hours a day to ensure your business needs are met accordingly. We offer free Wi-Fi throughout our hotel, and our concierge is at your service to direct you to some of the most popular attractions in town, such as the Allstate Arena and Rosemont Theatre. Come visit one of our multiple on-site eateries and cocktail lounge that's perfect for relaxing at the end of a long day or holding impromptu business meetings with colleagues. Whether you're in town for a work event at our Rosemont conference center or visiting Chicago for vacation, our guest rooms are designed to accommodate single and multiple occupants, with amenities such as work desks, flat-screen televisions and gorgeous city views. Rooms range from single suites to executive suites, and we also offer specialty suites for individuals with mobility limitations and special needs.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Cable or satellite TV
    • Concierge service
    • Coffee shop
    • Free airport shuttle
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,738 reviews
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      9.3 "93% enjoyed the restaurants & bars nearby."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% were happy with the shuttle service."
      7.2 "72% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 7.4 "Good breakfast."
    • 7.0 "Nice rooms."
      5.2 "For only 52%, the bathroom was ok."
      5.6 "56% thought the kitchenette was ok."
      6.9 "Only 69% thought the shower was ok."
    • 5.8 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.1 "Internet is average."
    • 4.8 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      0.7 "For 93%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.7 "For 93%, the lobby entrance was sub-standard."
      2.1 "79% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
      4.0 "60% didn't like the architecture."
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    Overall Rating

    8.2 Excellent
    Based on 625 reviews
    • 7.9 "Good location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
      7.1 "71% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.0 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      7.7 "77% said rooms were clean."
      7.2 "72% thought rooms were spacious."
    • 5.3 "Average value."
    • 5.1 "Bar is ok."
    • 4.7 "Internet is poor."
    • 4.5 "Vibe wasn't good."
      0.8 "For 92%, the lobby entrance was sub-standard."
    • 4.2 "Pool is below average."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall Rating

    8.0 Good
    Based on 347 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.2 "52% thought the kitchenette was ok."
    • 5.4 "Average value."
    • 4.5 "Vibe wasn't good."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
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    Overall Rating

    8.0 Good
    Based on 295 reviews
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      7.7 "77% said rooms were clean."
      8.5 "85% said the beds were comfortable."
    • 7.4 "Good breakfast."
    • 7.3 "Tasty food."
    • 5.9 "Average value."
    • 5.2 "Internet is average."
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    Overall Rating

    8.2 Excellent
    Based on 469 reviews
    • 8.2 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
      7.4 "74% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 7.4 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 7.1 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      8.1 "81% thought rooms were spacious."
    • 5.9 "Average value."
    • 4.9 "Bar is not good."
    • 4.3 "Pool is below average."
    • 4.2 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      0.6 "For 94%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.6 "For 94%, the lobby entrance was sub-standard."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Good shuttle service"
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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