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Convenient location right off the highway. Facility was being remodeled and we stayed in a newer room. Breakfast was included. Good value for the money. The remodeled rooms were in the back of the hotel. Didn't get a warm fuzzy feeling from the other characters staying there. Always removed everything from vehicle every day. Lots of cameras and signs reminding you to take your belongings. Some people drinking in back parking lot.
Breakfast was good, and the bed was clean. Nice large tv. The halls smell a little, the wallpaper boarder in our room was peeling off, there was not alot of work put into cleaning the shower, but wasnt horrible.
Close to everything, Dennys next door 10% discount, just show your key. Bed comfortable, good heat. Bath rm not that clean, tub drain pluged.
The staff was very helpful. Loved everything!!!!!!!!!!
older place going through some updates Staff was very helpful close to end of RT4 Breakfast was included and not bad
The room was very over-priced; small; toilet leaked at floor seal; blanket was too small for the bed.
Reasonable rate Room was booked with fridge and microwave. Did not get one so we had to change rooms. The original room as clean but the new one was dirty with trash in drawers, used soap and razor in bathroom , open waterbottle on nightstand, dirty towels in bath. Housekeeping left a lot To be desired even after they "fixed" the problem. Had to wait 3 hrs for clean towels. It was much better when Red Roof owned it
The rooms were clean while I was stuck during the recent icy weather we had. I ended up getting two different rooms over the two day stay and both were well kept.
Check in was easy. Check out was easy. Bathroom too small Too few towels Refrigerator not cold enough Swimming Pool and Hot Tub were murky Too few handicap parking spaces Confusing entrance from main road Had to travel down from 3rd floor to lobby for ice
Good location, courteous staff, comfortable room,good complimentary breakfast.
Breakfast Hard bed Too much chlorine in pool and hot tub could only stay in it 15 minutes tops eyes throat burned from it and my husband broke out in a rash House keeping woke us up at 930am when check out wasn't til 11am
beds are very comfortable. rooms are clean. staff was friendly room was hot
Comfortable beds and pillows! Rooms are dark and quiet at night. Friendly staff, helpful concierge!
Hotel was clean and appropriately apportioned. Staff was awesome, friendly and accommodating. Housekeeping staff helped me get into my room (when they confirmed it was my room) when my hands were full... All around great service. Nothing was bad. They rocked.
Very welcoming and helpful staff. The room was excellent - clean, spacious, lots of towels etc Our room overlooked the car park of the Holiday Inn, next door. On two consecutive mornings at 6.45 and 7am the coaches/buses collecting their tour parties parked up outside with their engines running. We commented to reception at the Hampton who did say they would contact the Hampton - I think they did but on the second morning we had the same problem. I suggest you ask for a room on the other side of the hotel and you woudn't then be woken by the noise.
new well kept & friendly no
Traveling with my parents who have limited mobility, I requested two rooms on the ground floor as there are no elevators. My request was granted. The two rooms on the ground floor were not adjacent. According to the staff, the room adjacent to each room was a suite and not in the same price category. Rooms were clean and comfortable. Variety of breakfast items. to please a variety of needs and tastes, even soy milk.
It was comfortable and staff was very nice
Clean Comfortable Continental Breakfast Close to slopes Friendly Staff TV, mini fridge and microwave in room We only stayed one night, we chose this after looking at reviews because it was the cheapest hotel that seemed decent. Booked a room for my boyfriend and I, the room had 2 full beds instead of a queen. We decided to share one bed and it wasn't an issue.
a couple of buses of young 20 somethings arrived late friday nite and continued to party and be very loud alll night long. there was supposedly extra security on to handle them, but nothing was done!!! other members of the weddingd party we were attending checked out and got a refund!
The hotel looked nice & the staff was pleasant. We arrived on a Friday & booked for 2 nights. We were there to attend a nearby wedding. About 10:00 PM bus loads of teenagers arrived. There was no supervision & they were totally out of control. They were above us & next to us. The extreme noise & throwing things went on all night long. We couldn't sleep at all. The front desk was called several times for security But no one arrived. We checked out & received a refund thanks to the help of Kayak. We were able to get another room where the wedding was being held & all is good.
The service was great as we were upgraded due to a suite and found it to be wonderful and will probably book there again as we are frequently in the area
Free included breakfast Free included wifi Microwave Fridge Could use in room safe
Clean and comfortable, good staff.Nice indoor pool and weight room. Breakfast ends kind of early on Sunday. Noisy local drunks in next room partying until 5am.
Amazing staff went the extra mile to make sure I was satisfied.
We are vegetarians. My son was looking forward to eating warm pancakes as the sites suggest they have pancakes for breakfast. Since we are vegetarians we cannot or do not eat any other hot items on the breakfast. Apparently they alternate between pancakes and French toast for breakfast. To me and my husband, it really does not matter; we can just eat the bread toast and be happy with it. We requested the breakfast coordinator to make just 2 pancakes for my son since he could not eat French Toast (made up of eggs) but to my surprise she refused. WHICH HOTEL wants to refuse making 2 pancakes for a kid? Is that what Holiday Inn is all about?? We paid for the breakfast and my son makes sure he checks that the hotel provides pancakes in the breakfast at this hotel. No amount of comfort and cleanliness matters when the KIDS are not happy.
The continental breakfast was good. Beds were comfortable. I usually stay at a place of this quality for a guys weekend away with my brother to Killington. I don't expect much. Just a place to crash for the night. After a long day of riding at the mountain, our smoke detector started going off in the middle of the night, indicating that there was an issue with gas in the room. The phone didn't work so I couldn't call the front desk for help. after I went down there and got the manager up to the room, he just pulled the battery out and left without offering to get us a different room. I had to crack the balcony door open to make sure we had ventilation so we weren't breathing in harmful gases. The next day, I waited at the front for 10 minutes to check out and they refused to offer to compensate us in any way for the bad experience. Also, the bathroom was really small and the dining area was really tight with barely enough room to walk around the other guests. First time staying here, and it will be the last.
Dirty Restroom and bed.
The breakfast was good.
Reasonable prices The outside door and AC were not insulated and room was getting really cold at night
location and value for money... noise from heater/air... i finally turned it off in freezing night
Great shaded lawn and pool open late hours 9-9:30. Rooms no odor, very clean. Front check in hassle-- forced me to go online to get the low rate.
Nothing. I had to get up In the middle the night to drive to the 24-hr pharmacy to get earplugs because of the noisy heat unit and the street noise: Tractor-trailers traveling at night,one after the other
The staff was incredibly accomidating. The hotel.has a bike was station and allows guests to store their bikes to their rooms for safety purposes. The beds were very comfortable, breakfast was amazing, and the hot tub and common areas were great. For mountain bike guests the experience could be improved if there was a secure bike valet, that only staff had access. Guest would drop their bikes with a staff member and have their bikes retrieved by a staff member. This would keep the rooms cleaner and ensure the safety of riders bikes. This is done in other bike destinations like whistler.
The location was great. The staff was amazing. They were more than helpful and accommodating to all of our needs. They really went above and beyond even on simple requests for us. They were courteous and never once had a bad attitude no matter what time of day it was. Matthew and James were great in particular (be it checking us in at 3:30am or just making sure everything was going well as we were on our way out for the day). The hotel is also very open to suggestions and feedback to help improve the stay for everyone.
Location and views Furnishings very scruffy. Car park rough. Reception barely polite. Bar staff poor. Overall disappointing stay.
Staff was excellent
We were wanting to visit Killington and arrived in mid-Septmber. The leaves had not changed yet but Fall was in the air and it was beautiful. The lodge was very nice with large rooms and spacious community areas. The hot tub was amazing holding over 20 guests with two fires nearby. There were not many guests so we had it to ourselves. They have a movie room and played recent releases each night at 8pm with popcorn. This must be an excellent place to stay during ski season.
We came to check the area out reay for ski season Breakfast, when we arrived down at 8.30am there was very little left to eat and no where to sit so we left with just a coffee
Location This hotel was completely disgusting. The door knob was covered in masking tape to hold it togther. The bathroom toilet was leaking water across the bathroom floor from beneath it. The toilet would run all night too which was loud. spiders and buggs too.
the comfort, quietness and security. The breakfast room was filled with good food and variety missing person at front desk
The atmosphere was all about service and customer satisfaction. We were always greeted with kindness and concern that our needs were being met. Parking was perfect and the hotel layout was easy to navigate and was well marked. The food was excellent. It would have been nice to get a newly updated room, but our room was clean and pleasant just the same. I would have spent more time in the common room had the fire been burning more frequently.
Friendly staff, self-baked waffles included with breakfast. Easy to find, quiet. TV is up high facing the bed. Ideally lower and facing the table and chairs in the corner for those staying up late to watch.
Very homy. Staff very personable. Jacuzzi. Less than 10 minutes away from the mountain. My room REEKED of weed; fresh weed. Not that I hate weed or anything, just didn't want to experience it to that moment. I'm sure if I brought it to the staffs attention I would have gotten a different room though. Didn't want to cause any trouble.
Parking and location Room didn't have air conditioning
It was a little small and only had a community refrigerator but still very nice place to stay
The hotel staff was amazing the owners were extremely friendly helped with any questions I had about the area and provided one of best experiences iv had on vacation
Welcoming and comfortable.
I liked Steve, owner and his assistant. They were helpful at providing background information about the area, places to visit, very knowledgeable. The breakfast table and coffee were ideal. It is very close to Killington. Very quiet at night. Wifi was not the strongest but than we were not staying there to read our email or play games. There is plenty to do outside of the room and inn.
Staff was EXTREMELY pleasant and welcoming! VERY clean room and comfortable beds. It was very dated decor, bathrooms were small
The staff were very helpful and friendly. The location was great for our needs. I felt like it was expensive for the time of year and accommodations. It was after the height of ski season and before summer rates.
Quite, Clean, Traditional Vermont Inn Experience. Service down home warm and friendly. Food is outstanding! Ben's Room is enormous with a king bed, TV, fireplace, and hottub. Bathroom was pubpar...and also don't expect traditional bath amenities (soap, etc are in a wall dispenser - very eco).
Price and location No hot water, carpet and bed spread burned with cigarettes, no hot water. Seriously, I let it run and checked it for 20 minutes no hot water.
This guest did not leave comments about this hotel.
I left the hotel did not stay there because the room was so gross. It was a hotel people live at. Run down gross. I am not that picky but there was no way I was going to sleep there. Obviously the cost of the room was cheap. Gross see above
Nothing special but it was clean and cheap.
the location was good 4 me it said it had a mini fridge in it and it did not
Nothing Everything the room was disgusting and the bathroom had mold growing
I did not like anything. Considering that we could get 2,5-3 star hotels for $ 20 differ, it was a very weak choice to save a couple dollars. Bathroom was absolutely dirty with some unknown bugs, bedroom stinks like a hundred years old place, which has TV from early 90s. Yak!
location too small for bathroom space
What you would expect for the price. Good hotel to crash for a night. Nothing special about it. The bathrooms where a little rough but I didn't I in with high expectations so I'mSatisfied Bathrooms where not the best
mattress was new. firm and bouncy. room was clean wifi signal not suffecient
Terrible staff, very unfriendly. Disgusting room, spend the money & go elsewhere!
Staff, helpful. Reasonable rate. Good location. Older unit but everything was working. gGood value.
The owners are clearly in love with the area and are very enthusiastic about sharing it. Very personable. Cute, cozy room.
Beautiful hotel with incredibly friendly staff willing to talk about great places to enjoy in the local area. Really authentic feel to the hotel. Community centered as microwave and refrigerator were in the main lobby. Beautiful woodwork and ATD :) Only downfall was the bed was a bit uncomfortable and lopsided.
The location is beautiful, and the wedding we attended there was very well organized. The buffet breakfast is substantial, with something for everyone.
Lots of activities and an absolutely beautiful spot! Nice quiet little beach on the lake/reservoir and great for anyone who loves to horseback ride - they accommodate all levels of riders.