Rent a Lexus in Saint Thomas Island

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Dollar

5.4

Fair

Read 11 reviews

Cleanliness

6.2

Comfort

5.9

Pick-up/Drop-off

5.5

Value for money

5.5

One location in Saint Thomas Island

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Locations in Saint Thomas Island

15 Lindberg Bay

+1 340 473 7410

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

4.0 Mediocre

Anonymous, May 2024

Supplier choice

Horrible experience. I picked car up to a car with no brakes , filthy and no charger installed. I asked to replace car and was told I’m the one who picked an economy car. Rude! Then replaced car had faulty engine and brakes problems but I kept it since it as a hassle for them to replace. Car was also filthy. When I returned the car they told me I had to go vacuum the car from sand that had no foot mat. Rep stated on the paperwork it was 3 mats and was a lie. Only 2 back mats came with car. Only reason I didn’t score it poor is because I survived this death trap!

2.0 Poor

Anonymous, Apr 2024

Full-size

Rental agents very pushy with all the extras that some renters don’t need or desire. I purchased full coverage collision through Kayak for half of what dollar charges, and agents got rude and I was told that with my full coverage damage and collision coverage that I still needed theirs. Finally got them to decline their full coverage and got out of there. They still added pre paid gas charge, which I didn’t need cuz I alway fill the tank when I return rentals. Also this car was dented, scratched, missing hub cap, damage from prior rentals. I took pics., videos, and logged down all damage prior to leaving. In the states, this rental would have been on he auction block last year. Not happy at all with this experience. Will choose another place next time.

2.0 Poor

Anonymous, May 2021

Pros:

They didn’t have the car agreed upon available and tried to charge me more for a smaller compact car.

10.0 Wonderful

Anonymous, May 2021

Cons:

Cost

2.0 Poor

Anonymous, Apr 2021

Cons:

They didn’t have a car for us even though I booked months in advance

8.0 Very good

Anonymous, Mar 2021

Pros:

Drop off was easy

Cons:

No pavement at the pick up office - you have to drag your suitcases through rocks. No ac area for family, only one person is allowed in the office (makes sense during pandemic), check in takes awhile, other people have to stay outside in the heat. Confusing shuttle service at the airport, local phone number is not provided, no shade in pickup area

Hertz

4.7

Mediocre

Read 14 reviews

Cleanliness

6.3

Comfort

5.8

Pick-up/Drop-off

5.1

Value for money

4.1

One location in Saint Thomas Island

Show locations

Locations in Saint Thomas Island

8100 Lindberg Bay Suite 55

+1 340 473 7410

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

2.0 Poor

Julaine, Jul 2024

Premium SUV

Our battery died twice. Had to take the car back to the airport. Parking in a St Thomas was awful so it wasn’t worth the money if the rental and we still needed to take cabs to get places that were astronomical. Next time I go to Caribbean it will be an all inclusive.

10.0 Wonderful

Mike, Feb 2024

Luxury SUV

Great service!

2.0 Poor

Anonymous, Jan 2024

Luxury SUV

well, it took 2 hours to get my car; we ordered a luxury SUV and i was given a Nissan Kicks, which is no luxury SUV; i was overcharged initially; had to go back and fix everything. eventually they gave me another SUV (not the dodge durango we asked but a grand jeep); but was not pleasant.

2.0 Poor

James, Nov 2023

Luxury SUV

We rented an SUV but when we arrived we were told that we’re none available and we’re forced to take a Nissan Altima for 5 adults. I showed the confirmation email to the Hertz team member and she just shrugged her shoulders and said there was nothing she could do. Was the worst experience I’ve ever had renting a car.

10.0 Wonderful

Anonymous, Apr 2021

Cons:

Car was new, service was great, price was high

2.0 Poor

Anonymous, Jan 2020

Cons:

I was never informed that the car couldn’t be taken to St John, where I was staying. That’s part of the Virgin Islands and a short ferry ride away. So I was denied rental upon arrival and then forced to find a very last minute rental from Another agency. Terrible service!

Ace

7.0

Good

Best rated

One location in Saint Thomas Island

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