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4 locations in Saint Thomas Island
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Reviews
8.0 Very good
Anonymous, Aug 2024
Standard SUV
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
8.0 Very good
Anonymous, May 2024
Standard
6.0 Okay
Anonymous, May 2021
Pros:
Staff wasn’t so friendly took an hour and a half to get vehicle.Cons:
Staff attitude10.0 Wonderful
BMOVIEBOY, May 2021
Pros:
Friendly staff, 20 second dropoff! So easyCons:
Great vehicle, but pricey at $150 per day.6.0 Okay
Shaun, Mar 2021
Cons:
Took two hours to get a car. I did get a free upgrade though... but not worth two hours!One location in Saint Thomas Island
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6.0 Okay
Anonymous, Feb 2024
Standard
6.0 Okay
Anonymous, Jun 2021
Pros:
Staff were helpful and relatively friendly.Cons:
There were lots small roaches in the car and they didn’t have any other cars to move us into. They gave us a 7% discount to compensate, which seemed pretty measly given the unsanitary aspect of having to see and know that roaches were crawling around our stuff and possibly on us too. It was a Kia Soul which also didn’t have enough power for the steeper hills and would bottom out going over speed bumps, so for a compact SUV, it really wasn’t a suitable auto for the Virgin Islands. The shuttle driver was friendly and helpful w/ loading and unloading our bags and they were efficient w/ check in and check out. I’ve rented from Economy many times in many locations and this was my first not great experience.4.0 Mediocre
Anonymous, May 2021
Pros:
Staff was ok, it is really way below average. the first car we got, the handle/armrest on the driver side came off the door. The replacement car was even worse, has 77,000 + miles. We were not aware that there will be no road service when we took the car over to St John. We were pretty much on our own if it break down. Perhaps it was in the fine print when I reserved the car, but I do not recall seeing that.Cons:
Upfront on all these conditions to take care to St John from St Thomas. The rental agency is not very inviting and off site from airport. There is a shuttle, which is ok2.0 Poor
Anonymous, Apr 2021
Pros:
Nothing!!!Cons:
Everything!!8.0 Very good
Anonymous, Apr 2021
Pros:
People are friendly. Shuttle ran frequently enough. They had the minivan I rented "in stock." Pricing seemed astronomically high but honestly I couldn't find anything cheaper for that week so I guess that makes them a good value?Cons:
The van they gave me was absolutely beat to hell, dents and scratches everywhere. Looked like all their cars were pretty beat up. In their defense, most of the cars on the island look like that. Not a big deal as long as the car runs I guess, which mine did. Just make sure you take pictures before you drive off. None of the employees was in any hurry to get anything done, although this "island time" mentality is true throughout St Thomas, so just be patient and it'll be fine. Lastly, when they picked us up from the airport they packed a TON of people from different parties in the same van and drove it with the windows up and the A/C on recirculate. Not the best COVID practice.4.0 Mediocre
Anonymous, Mar 2021
Pros:
Agent attempted to coordinate efforts with a different reservation we had with another company regarding the delayed pick up of an additional vehicle. Due to the extended length of time we had to wait she waived the fee to add a second driver to the reservation so we could make arrangements to get the additional vehicle.Cons:
We arrived to pick up reserved vehicle around 2:45p and did not received the vehicle until approximately 4:50. Staff did not provide updates on the status of availability of vehicle and had few to no alternatives to offer due to unavailability of vehicles. Since we were renting a minivan she could not offer an upgrade for this rental, made no offer for a discount on current or future rental. Very disappointed that the inconvenience to our group did not even receive an apology for the circumstances or any type of service consolation.One location in Saint Thomas Island
One location in Saint Thomas Island
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Reviews
4.0 Mediocre
Anonymous, May 2024
Supplier choice
2.0 Poor
Anonymous, Apr 2024
Full-size
2.0 Poor
Anonymous, May 2021
Pros:
They didn’t have the car agreed upon available and tried to charge me more for a smaller compact car.10.0 Wonderful
Anonymous, May 2021
Cons:
Cost2.0 Poor
Anonymous, Apr 2021
Cons:
They didn’t have a car for us even though I booked months in advance8.0 Very good
Anonymous, Mar 2021
Pros:
Drop off was easyCons:
No pavement at the pick up office - you have to drag your suitcases through rocks. No ac area for family, only one person is allowed in the office (makes sense during pandemic), check in takes awhile, other people have to stay outside in the heat. Confusing shuttle service at the airport, local phone number is not provided, no shade in pickup area2 locations in Saint Thomas Island
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10.0 Wonderful
Anonymous, May 2021
Pros:
Staff was awesome. Car was brand new. Washed, clean inside. Easy pick up and drop off!4.0 Mediocre
Nicholas, Mar 2020
Pros:
Rental desk was easily accessible after entering airport.Cons:
Staff was rude, car was in rough shape and had front tires that were bald. The drop off process was confusing. No attendant went over the car during pick up or drop off2.0 Poor
Anonymous, Dec 2019
Pros:
NothingCons:
The car was not available when I arrived. I never rented it2.8 Poor
Anonymous, Nov 2019
Pros:
staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.Cons:
What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.One location in Saint Thomas Island
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Reviews
2.0 Poor
Julaine, Jul 2024
Premium SUV
10.0 Wonderful
Mike, Feb 2024
Luxury SUV
2.0 Poor
Anonymous, Jan 2024
Luxury SUV
2.0 Poor
James, Nov 2023
Luxury SUV
10.0 Wonderful
Anonymous, Apr 2021
Cons:
Car was new, service was great, price was high2.0 Poor
Anonymous, Jan 2020
Cons:
I was never informed that the car couldn’t be taken to St John, where I was staying. That’s part of the Virgin Islands and a short ferry ride away. So I was denied rental upon arrival and then forced to find a very last minute rental from Another agency. Terrible service!One location in Saint Thomas Island
Locations in Saint Thomas Island
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One location in Saint Thomas Island
Locations in Saint Thomas Island
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One location in Saint Thomas Island
Locations in Saint Thomas Island
206 Julian Jackson Dr
+1 340 725 2507
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One location in Saint Thomas Island
Locations in Saint Thomas Island
206 Julian Jackson Dr
+1 340 725 2507
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No reviews available
One location in Saint Thomas Island
Locations in Saint Thomas Island
St Thomas Island Airport H.S.Truman STT
+1 340 774 1977
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One location in Saint Thomas Island
Locations in Saint Thomas Island
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Along with a 6 passenger van, rental companies in Saint Thomas Island offer 7 passenger vans.
Pick-up location | Saint Thomas Island |
---|---|
Car types | Van |
Rental locations | 16 |
Airport locations | 11 |