Rent a Mercedes-Benz in Santa Cruz
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Best Mercedes-Benz car rental deals in Santa Cruz
Companies that offer Mercedes-Benz car rentals in Santa Cruz
Hertz
6.8
Okay
50 reviewsCleanliness
7.4
Comfort
7.8
Pick-up/Drop-off
6.8
Value for money
6.5
One location in Santa Cruz
Filters
Reviews
8.0 Very good
Apr 2021
Pros:
Simple, limited-contact pick up and drop off.Cons:
When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.4.0 Mediocre
Mar 2021
Pros:
The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.Cons:
My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!4.4 Mediocre
May 2019
Pros:
Pick up was quick.Cons:
The drop off was terrible. Was told my drop off location had after hours drop off but it did not. Because of this, I was late for the next plan on my tight schedule.3.6 Poor
Apr 2019
Cons:
Person at hertz was impolite. Very poor customer service, and overcharged on insurance.8.0 Very good
Nov 2018
Pros:
I only dropped the car off. The site was clean and the drop off was quick and easy.10.0 Wonderful
Oct 2018
Pros:
Pleased with the Nissan Sentra ride and feel and felt it was a good value. No trouble at check in or check out. Trouble freeBudget
10.0
Wonderful
2 reviewsCleanliness
7.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Santa Cruz
Avis
7.3
Good
19 reviewsCleanliness
7.0
Comfort
6.6
Pick-up/Drop-off
7.3
Value for money
6.6
One location in Santa Cruz
Filters
Reviews
10.0 Wonderful
Aug 2020
Pros:
Staff were friendly and there was no wait!Cons:
No one walked me to the car or asked if I had questions about it.2.0 Poor
Jun 2020
Pros:
NothingCons:
Shop was closed8.0 Very good
Apr 2017
Pros:
Friendly staff - Easy process10.0 Wonderful
Oct 2016
Pros:
Easy to use and hassle free8.0 Very good
Aug 2016
Pros:
Convenient location. Location was closed so just quickly dropped off the car, didn't interact with anyone so I don't have much to say or judge.7.2 Good
Apr 2016
Pros:
Small but workable.Cons:
The facility was cramped both inside and outside, and from the direction I approached, difficult to see as it was behind a much larger building and sign. I had to back up and maneuver to enter the very small driveway entrance. There was room to park the car once I entered, however. Not sure where to add that I felt the dropoff fee was excessive -- thus the lower rating on value for money.Enterprise Rent-A-Car
7.1
Good
20 reviewsCleanliness
7.9
Comfort
7.8
Pick-up/Drop-off
6.7
Value for money
6.3
One location in Santa Cruz
Filters
Reviews
10.0 Wonderful
Aug 2020
Pros:
Staff was ready and quick. Very easy pick up and drop off7.6 Good
Jul 2020
Pros:
Staff was helpful, drop-off was easy.Cons:
Removing additional fees where possible for student drivers given the pandemic. Inform that drop-off after hours only requires keys to be placed in drop-off box and incurs no additional fees.9.6 Wonderful
Feb 2020
Pros:
Very happy and kind staffCons:
Cleaner carpet in office, but great service4.0 Mediocre
Jun 2019
Pros:
Car was fine. The guy at the counter was niceCons:
The computers were down and I was charged an extra day of rental even though I returned the car on time. Customer service was extremely rude over email and refused to do anything to help. Overall very terrible experience.9.6 Wonderful
May 2019
Pros:
Fast, easy pick up. Helpful staff.7.2 Good
Nov 2018
Cons:
See aboveAirports serving Santa Cruz
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