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San José, 21, 41004 Sevilla, Andalusia
0.2 mi from
Really great location allowing us to walk everywhere. Staff was nice and helpful. Pool was great and bigger than it seemed in pictures. Great bar too.
The location is very good
the hotel design
I liked the location because it was right where the action was. It was old but it was not nicely renovated. The rooms especially the floors appeared untidy and unclean, the old pipes were showing. . Overall, the atmosphere gave me an icky feeling. The walls were very thin, you could here shouting outside till the wee hours of the morning and you can here the very minute noise from the other guests inside the hotel. The bed was very uncomfortable andthe pillows were a joke, very thin overused and flat.
The property is decidedly a Grande Dame. You almost feel underdressed if not attired in formal wear. However it a far from stuffy. The staff are exquisite, knowledgeable and charming. The team of Concierge were outstanding in their recommendations and arrangements. . Breakfast buffet is one of the best I've enjoyed. The Executive chef needs to learn how to get a brigade together. Dined twice in the main restaurant. On the second night the majority of the diners waited endlessly for their courses to arrive. Obviously a big break down. Any Chef, worth their title, should have been in view and pologizing for their ineptitude. The only blip on the radar but it was a massive one that tarnished 3 incredible nights.
Good location and very nice old hotel. The man in the reception wondered if I can bring may bags to the room by my self. No problem, but for a 5 stars hotel this is not a question.
This was a wonderful hotel with a perfect location. The staff was very friendly and helpful. We highly recommend this hotel!
An amazing collection of buildings grouped together to form the hotel, just finding your way to and from reception to your room was an adventure! Wandering through the little courtyards and passages was fun. The rooms were comfortable with lovely bathrooms and showers. We did not have rooms in the Patio de San Clemente as the booking said, but by the time we realised we felt it was too late to complain or to ask to move. If we had been staying more than two nights we might have done so. We felt they should offer a map of the hotel and Seville without having to be asked to do so. If they had we would have realised the mistake earlier.
Good breakfast buffet. Good room service. Friendly and helpful desk people.
very convenient for shopping sightseeing and restaurants. Staff friendly and helpful, valet parking a bonus. Room only adequate
Excellent location!! Nothing.
Location location location. Right next to the cathedral and tower. All the sites are extremely walkable. No parking, do not use your navigation to get there because you will get your car stuck. The police basically helped me get my car out and used walking path ways to get out of there and into a public parking lot. A/C was horrible, and when we went downstairs to the front desk they told us they will check it and when we came back they said it's normal. The room was way too hot for normal
Convenience to Old Town Seville, staff helpful with dinner reservations as wall as excursions and directions, modern, quiet, comfortable, sophisticated room
location smaky non smoking room, poor internet
The decor of the hotel is amazing. Great helpful staff especially patricia.
The afternoon tea time is very nice. They provide coffee, tea, some fruits, some snacks and soft drinks. Do utilize those snacks since the food are pretty expensive there. The standard room is too small. There is barely space to walk and turn. We have a queen bed and very small room. The room temp. is centrally controlled and is really hot and not way to open the window.
Perfect stay and perfect staff. I will come back for sure! I liked everything.
Beautiful rooms, very clean, all amenities. Great location. The rooms get very hot on sunny days, even in early March -- staff told us the air conditioning does not work. If windows are left open you can not sleep as it is very noisy outside almost all night long. Do not stay here until the AC is repaired. Breakfast buffet is very mediocre, not worth the money.
The hotel was situated in a really convenient location steps from the main tourist area of town. The front desk was very helpful giving directions, suggesting places to eat, and even booked train tickets for us for a day trip to Córdoba. Breakfast was okay - a decent selection of things but a lot of it seemed a little less than fresh. It didn't help that none of it was kept refrigerated or on ice and it was hot out. The hotel air conditioning leaves much to be desired. We switched rooms because the first room was so hot and would not cool down. The second room was still way to hot to be comfortable. Our stay was during a heatwave in September that brought daytime temps to about 110 degrees. The air conditioner cut a little bit of the heat but it was still about 90 in our room during the day and 80s at night. It was too hot to sleep comfortably. This is the only hotel we had during our two week stay throughout Spain that had such poor air conditioning. The front desk apologized and said sorry,its an old building but that's a poor excuse. we stayed in other very old hotels that had great AC during our trip. Some other small annoyances like slightly outdated rooms, furniture kind of beat up, rooftop pool area dirty, stains on linens... All of that would have probably been forgiven if we stayed during November, but if you are planning to visit during a warmer month, I would not recommend this hotel. We were so uncomfortable in the stifling heat.
location, nice friendly staff a wedding party by the pool terrace which was directly above our room, noise until 3.00 am
Location was on a little alleyway near the Seville cathedral which was very convenient -- and since it was off the main street, the room was also mainly quiet at night. My room itself was a little small but suited me just fine and was quite comfortable and totally clean and updated. The staff were also very friendly and helpful which was greatly appreciated!
Not a great value or experience for the money. Lacking character & charm.