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Staff was friendly slow service at their restaurant
The rooms, the staff, the hotel was clean and convenient. WiFi worked well. The breakfast buffet was awful. Maybe a regular breakfast would have been better. But the eggs were fake, the sausage turned me off and made me sh*t.
The lady who checked me in was extremely helpful and friendly. Every time I've stayed here the folks that work here have made the check in and out experience quick and pleasant. Have to use your credit card. No cash accepted.
Super friendly and accommodating staff. Easy to find location. No complaints!
Location The bathroom was dirty and had mold all over the shower. The room was rather run down.
Had pack and play as a crib with no mattress for our son definitely not good for toddlers or infants. The only good thing was the breakfast that you had to pay for and for the price of the room there should be some sort of complimentary breakfast. I could keep going but I was not satisfied at all.
The hotel was packed but when I went to take a shower the water was nice and hot, the staff is friendly, the hotel is mostly clean (saw a few hairs here and there). The hotel is about 3 miles from the Xfinity center and has great rates! If I were going to another concert at the Xfinity center I would definitely stay here again! The mattresses are super springy in an uncomfortable way, making this hotel not ideal for an extended stay.Note to the hotel please add vending machines. Also Kayak please note that you give the option for smoking rooms while the hotel is completely smoke free (I am ok with this but others booking a smoking room may not be.).
Swimming pool No continental breakfast
Comfortable bed, good location. Would consider it again.
Housekeeping never came one day - no contact to inform me of any issues or reasoning why. Otherwise a fine stay.
That there was a small fridge and microwave in the room. Also, they has WiFi and a breakfast in the am at no extra charge. Would definately stay again and recommend to others. The breakfast had no fruit or yogurt. Very unhealthy choices-but coffee was good.
The breakfast buffet was great!
Rroms were clean, felt newly-decorated. Staff were laid back. Hot tub in pool room was closed, covered with a cheap and maybe unsafe piece of plywood. The pool water was too cold. Staff seemed unwilling to help with a walk-in, late reservation. Continental breakfast ended too early (should run til 10:30 or 11).
Breakfast was outstanding! When the vending machine was out of bottled water, we were given a couple of free bottles from the hotel stock.
It was close in proximity to Providence, Rhode Island, !0 minutes away but much cheaper rate. There was a continental breakfast served every morning with all the choices including "prep yourself waffles", sausage, bacon, eggs, array of cereals, drinks, fruit, etc. There is a 24hour business center with a computer and free internet and free wifi throughout the hotel. IT has a swimming pool and fitness center!! While this may be a budget hotel, it is well worth it. The hotel staff is at your beck and call. They have a refrigerator and microwave in the rooms. Fantastic. Perfect for a family trip with children that happen to be picky eaters. We had to buy our food and warm it in the microwave. I would stay there again. The room we stayed in smelled a little mildewy. I'm sure if i had said something to the staff they would have changed it right away but, we just stuck it out. No biggie. Overall we loved the place to sleep, eat and swim.
Great breakfast! Clean, comfortable rooms friendly accommodating staff. We had 3 rooms, 6 adults and 3 children. Requested rooms be near each other and they were right next to each other at the end of the hall. Perfect for visiting. Pool was on the small side, but we had it to ourselves every time we used it! Luck, I'm sure, but it felt like our own private place. Shower right in pool area for rinsing off all the chlorine. We stayed for 4 days over the thanksgiving weekend. Busy time, but very relaxed here. Would definitely stay here again.
Staff were view friendly and professional. Beds were quite comfy and homey. Room carpet could have been cleaner. Had used tooth pick beside of ac unit.
Bedding very nice and comfotable decor very very nice breakfast had a lot of items, all very good Had to wait about 10 min. For someone to appear at front desk
Quiet, clean place.
Rooms were very clean, bed was comfortable and staff was extremely friendly (especially the woman who checked me in at night and the two women working in the breakfast area). Didn't have any complaints. I would definitely recommend this hotel to others and I will stay again when I'm in the area.
It was a little noisy in the morning's but other than that it was good
Parking was convenient, and ideal for transit stay Breakfast could have been a bit better organised
Well kept, old building with traditional flourishes. Upgraded room was quite appealing, and the bed was incredibly comfortable. Overall the stay was pleasant. Room service failed us significantly (one day they removed towels and did not replace, and no replacement on toiletries during service) however the front desk staff was very pleasant and resolved all of our issues quickly. There wasn't much in the way of power outlets near the end tables, which was only a minor inconvenience, and there was no microwave in our room, though we had a fridge.
Easy to get to. Big clean room. I did not like that the air conditioner was not in the bedroom so the "living room" got very cold, but bedroom did not.
Room was clean, staff was friendly, big parking lot Only complaint was a window kept opening in room due a crack in the frame
the bathroom's were big pretty much everything else
Everything was fine until they charged my credit card $250 plus the room cost. When I called, I was told to call back later. When I did I was told that there was smoking in the room so they charged me $250. When I explained that there was not smoking, I was told over and over, there was smoking in the room. When I then asked whom else to talk with. I was given the general managers name and told that he would call me the following day. He did not. When I called back again I was told that there was smoking in the room, so they would not refund my money and the general manager did not call me back because he wouldn't do anything for me. I again requested that he call me and am still waiting. Horrible customer service and there was no smoking!
Everything was great, breakfast wifi, and staff I was next to an outside exit and the door kept opening and closing all night.
Beds were comfortable once we removed sketchy blankets. Smelly. People loitering in hallway. Empty bottle of whiskey under bathroom sink.
Everything from check in to check out! Nothing!
Everything was perfect! Staff was friendly and the accommodations were excellent as other reviews we read said they were.
Easy check in and loved breakfast. Wish there were more TV channels.
We like Hampton Inns because they are always a good value for a good stay.
The Staff were all exceptional and the place & room was clean.
Staff was great, easy access to stadium. Low score on comfort because the bed quality was poor and found ourselves waking up several times in the middle of the night to find a comfortable sleeping position.
Friendly, courteous, very clean, ease of disability access, pricem excellent continental bkfst. Nothing to add here
It is clean and stuff are nice. I start wondering why I have been spending more money to dirty unkind hotels. We had good breakfast,too. Nothing
Staff was very friendly and informative. Overall the whole hotel was pretty clean.
Free wifi. Free breakfast. Comfortable bed and pillows. Great price. Good location. Good shower and towels. Nice usable spaces for luggage and working. Good tv. Ample parking. Near plenty of food and shops.
It was great for what I was looking for. Did not find anything unusual.
free breakfast was the best part of the entire thing - there was a great selection for young children and the breakfast room was clean and well stocked. Room was dirty - blood stain on the bed spread and smelled of old cigarette smoke even though the room was suppose to be non-smoking.
The staff members were very nice, the young man kept changing my room until I was comfortable. The breakfast was good and the dining area was very clean. Location is good. All the rooms had a bad odor to it. I had to buy a bottle of febreeze and spray the floor and furniture down. There was a weird stain on the comforter. The rooms I checked had a weird urine smell and/or smelled of cigarettes.
Nothing great but if u do not have any other options, its a clean enough place.
nice quiet room, friendly front desk staff, enough parking space a typical no-atmosphere hotel
The bed was extremely comfortable and the staff was very helpful and friendly. Very clean also. The price changes everytime I go there and I wish breakfast was served past 10:00 am especially on Sunday.
The room was pretty much what I expected for the price. It was clean and has been kept up maintenance wise. The front desk clerk was not very friendly at all. Hardly even looked at us while we checked in.
Straightforward room with just what I needed and no extra perks. I was signed up for their internet offers without my authorization and now I get emails from them.
They had a great buffet for the storm.
For that stay,its lovely Not so far
This guest did not leave comments about this hotel.
Modern decor and size of room Breakfast was really overpriced
It was comfortable, clean and spacious Nothing
This guest did not leave comments about this hotel.
No complimentary breakfast or coffee
Staff Price There was nothing about my stay that I didn't like
The location and cleanliness of the entire hotel. The atmosphere in the lobby was relazing.
Very friendly staff. I was extremely satisfied with the cleanliness of the rooms and comfort of the beds. Nice pool/sauna area. And the work out room and cardio rooms are very nice. I really hate that there is no complimentary breakfast. Also NO complimentary coffee/tea station w hot chocolate like other hotels in the area. Here,they want guests to pay for same coffee at their small resteraunt/bar area.
Requested a quiet location. Room given was on Route 44 highway facing. Counted ten plus, loud sirens going by which made sleep difficult. They shut my room key off at noon. Heater noisy in room! Stay in a room not on the route 44 side or you won't sleep! I was locked out of the building and room while taking my luggage down to the car. Pool small and very cold. Hot tub jets just sprayed chlorine in face. Not a quiet place with all the cops going by with sirens to sleep! Staff not friendly at check out.
I liked it alot, very clean and nice place
Hotel staff was extremely rude. Charged my credit card additional money with out notifying me first or asking and seems to think that is completely acceptable to do as a business. Urine on and around toilet from previous guests. Raw sewage smell all through second floor. Old food crumbs and pieces next to and under bed
The pillows and bed were comfortable. The staff was nice and friendly. The bathrooms are super tight but not bad and the shower is decent. I in business with the public as well and it's hard and difficult to please every one, so no negative comments here. The hotel is not bad, it's serves its purpose. If you are looking for that hotel while on vacation hotel you stayed in while in the Caribbean this is not it but it is by far bad. I recommend a night or two here. The only thing I think you need to do is put a beverage machine one every floor.
The front desk gave me a bottle of water because nothing worked as to juice, milk or hot decaf coffee breakfast was a disgrace the juice machine didn't work, they were out of milk and the decaf coffee was cold.....the room was very dark and not that clean couldn't get out of there fast enough
I liked the comfortable beds and how it was nice and quiet. Everyone I asked questions to answered them and it was a great stay overall. I would definitely go again. The continental breakfast wasn't that great. I only took one bite of the egg before I threw it out. I really enjoyed the danish's and fruit juice though.
Staff was very friendly. Air conditioner worked well and was very quiet. Wi-fi was practically non existent . When I got a signal it was extremely week and cut out in minutes. Most of the time I had to use my cell phone and cellular mode on my IPad. The one day I had to use my laptop I had to work in the breakfast area to get a signal. Breakfast "eggs" we're soaking in water on steam tray. Toaster was old and worked poorlly.