Find reviews that mention:
9.2
Pros:yesReviewed Oct 19 2020
review from![kayak]()
2.8
Pros:While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.Reviewed Sep 28 2020
review from![kayak]()
8.0
Pros:The car I was given was great on gas and spacious! Loved the price tooCons:The customer service. He did not seem happy to be working there.Reviewed Sep 14 2020
review from![cheapflights]()
5.2
Pros:The vehicle was nice.Cons:The wait was unacceptable, location wa closed. Had to be helped at a different station. The vehicle was not ready and had to wait until 930.Reviewed Jul 19 2020
review from![cheapflights]()
10.0
Cons:Everything was great.Reviewed Jun 27 2020
review from![kayak]()
10.0
Pros:Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.Reviewed Feb 10 2020
review from![kayak]()
9.2
Pros:The car was very good and the front desk person was very attentive.Cons:The “taxes” and fees I had to pay when picking up were as high as the car itself.Reviewed Dec 30 2019
review from![kayak]()
6.8
Cons:Car had clearly been smoked in and smelled not so great.Reviewed Nov 30 2019
review from![kayak]()
5.6
Pros:Staff named Beatrice was rude and has no customer service skills. They did not have my truck reservation since they had ran out of vehicles and all she said, "we don't guarantee reservation when you reserve online through third parties." Not even a sorry for the inconvenience.Cons:Do not go with thrifty, that is my advice. I will never use them again. It is true what they say, you get what you pay for.Reviewed Jul 8 2019
review from![kayak]()
10.0
Pros:Extremely friendly customer service lady at the counter and very little wait time.Cons:I had to wait for about 5 minutes at the exit gate after I picked the rental car since there was nobody at the exit gate kiosk. But Noah was friendly and courteous as well. I was the only one in the garage so it would’ve been nice to have one of the workers anticipating me going to the exit gate.Reviewed Jan 28 2019
review from![kayak]()
10.0
Pros:Staff was very friendly and flexible considering the busy holiday. Car was clean and reliableReviewed Nov 26 2018
review from![kayak]()
7.2
Pros:Personal was niceCons:Car was smokeyReviewed Nov 5 2018
review from![kayak]()