Book Thrifty car rentals at London Luton Airport

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Wonderful

1047

Very good

529

Good

99

Okay

424

Fair

100

Mediocre

0

Poor

2374

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6.0

When I picked up the car, the thrifty/Hertz car rental agent did not have a record of the contract that I had been sent by email. He insisted that I pay the standard contract of €102 per day instead of the €42 specified in the contract. He said it would be resolved the following Monday when I should come back to the office. When I returned to the office on Monday, staff reduced the price to €82 for the day’s rental, and only after a great deal of fuss, reduced it to the €42 that had been agreed upon when I rented a car online and in the email that I received confirming my booking. This resulted in slow processing at pick up, and an extra visit to the office two days later which by happenstance I was able to do, since I am traveling almost every day.Reviewed Sep 28 2023

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4.0

Unexpected insurance cost quadrupling the rental cost on arrival in Dublin was a bummer.Reviewed Sep 28 2023

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2.0

lady at Dallas airport pickup was extremely rudeReviewed Sep 27 2023

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4.0

In El Paso, the Thrifty desk was closed and the sign told us to get in the long line at Hertz counter. Then, when getting the car I had to wait in another long Hertz line. And even though I had reserved a specific type of car, they only had the base sedan in stock.Reviewed Sep 27 2023

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8.0

Polite and professional staff. Car was great and zippy. No pressure from staff for add-ons after declining once. Really appreciate the quick process. Would recommend this location.Reviewed Sep 27 2023

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2.0

The communication with the third party company was bad. I could not collect my car and was chargedReviewed Sep 27 2023

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10.0

The staff was absolutely excellent. I was late and they stayed open until the last minute and still made me smile when I arrived to pickup the car. Even gave me good tourist recommendations. Please give them great feedback!Reviewed Sep 27 2023

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2.0

Woman at the front desk was very rude. She was acting like we were the criminals and she was the police officer at charge.Reviewed Sep 26 2023

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2.0

Worst I. Ever hadReviewed Sep 26 2023

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4.0

Did not like discovering the hidden costs of adding a second driver. The pickup experience was AWFUL - 2-and-a-half-hour wait for the vehicle in a sultry garage without water or bathrooms - after we had completed the rental agreement. Will never rent from Thrifty again.Reviewed Sep 25 2023

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2.0

The car was not ready, waited 45 minutes. Staff was unfriendly and not helpful.Reviewed Sep 25 2023

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4.0

It took two hours for us to get our car. They did not have any vehicles available when we arrived at our pick up time. After an hour we were told that we could take a vehicle that was a level down from our rental. Reluctantly we agreed. It was a new employee helping us and by the time he worked through the process another employee gave the car to a different customer. We eventually got the car we originally ordered but it was a long, frustrating wait for it. On a positive note, the vehicle we received was new and clean and the drop off process was painless.Reviewed Sep 25 2023

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• How much does it cost to rent a car from Thrifty at London Luton Airport?

  On average a rental car from Thrifty at London Luton Airport costs $35 per day.

• Where can I find Thrifty car rentals at London Luton Airport?

  24 Crescent Road is the closest Thrifty rental location to London Luton Airport. The telephone number for this location is +44 1582 343380.

• Does Thrifty offer shuttle or airport pick-up services from London Luton Airport (LTN)?

  No (According to our data)