Book Thrifty car rentals at Tweed-New Haven Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1051

Very good

529

Good

131

Okay

421

Fair

143

Mediocre

0

Poor

2264

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car was cleancustomer service

get the carper day

car availablenever rent

friendly staffpick up and drop

great pricecredit card

car smelledcar was dirty

2.0

This was the worst rental car experience I've ever had.2.5 hours at the agency to pick up a car that I preordered online. Building was not air conditioned, no process followed, 2 agents with over 20 people in line, no one to bring cars or demonstrate basic use, cars just left running in the lot, no one to answer questions, wrong car was given. Never use thrifty at Philadelphia airport again!Reviewed May 25 2023

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2.0

I don’t like waiting over 3 hours for a car that I reserved and paid for in advance.Reviewed May 25 2023

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2.0

Waited over 3 hrs for the car, only to be put on a wait list. Got the wrong size car eventually. Horrendous experience.Reviewed May 24 2023

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8.0

Should release credit card retainer when the car is returned in good order like other companies - not 2 weeks later!Reviewed May 24 2023

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10.0

They helped me find a car that had gps and bumoed me up a class size for free.Reviewed May 24 2023

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8.0

Long line at.pickup station and Thrifty needs better signage. They didn’t tell you to go to Hertz to pick up a car for Thrifty. There are about thirty rental agency signs and it was difficult to figure out where to go. Once we actually found the right place, the staff was very friendly and helpful. Rented a hybrid, but the battery was at 2%, so wasn’t really helpful to have a hybrid. And again, on returning the car, there are no signs for Thrifty, and a long line of returns for Hertz to even find out if we were in the right line. There was only one guy assisting with returns, so it took around 30 minutes.Reviewed May 24 2023

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2.0

Using a debit card was not easy and they ran a credit checkReviewed May 24 2023

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2.0

TerribleReviewed May 24 2023

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6.0

Tje size of the car was great and the staff were wonderful. I thoughtvit was very expensive. NOT representing what was advertised.Reviewed May 24 2023

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8.0

Everything was ok.Reviewed May 23 2023

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6.0

Major issue is the Thrifty name is nowhere on the building. It was located inside a Hertz car rental. The address on the building was hard to read. Took over an hour to pick up my reservation. Drop off was just as bad. Seemed to be under staffed. Twice they tried to rent cars to people that needed repairs taking more time. During drop off they interrupted my transaction to send employee to pick up more cars. I tried to extend rental 1 more day and that day would have been over twice what my rental was per day.Reviewed May 23 2023

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2.0

Staff: Hit or miss. My flight arrived early and the woman at the counter said I was too early (which is fine, I understand). I then come back thirty minutes later and end up waiting in a line that took and an hour and a half, a literal hour and a half to get a car. I will also say they had a staff change while in line and the other person was really nice. Car: Overall, it was fine. It did have a little stain in the front seat which is a little gross. I think that Thrifty understaffs their locations which in turn means long lines and frustrated guests, which then means the employees get the brunt of it. Do better Thrifty and staff your locations, so both your guests and employees are happy.Reviewed May 23 2023

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• How much does it cost to rent a car from Thrifty at Tweed-New Haven Airport?

  On average a rental car from Thrifty at Tweed-New Haven Airport costs $73 per day.

• Where can I find Thrifty car rentals at Tweed-New Haven Airport?

  1 George Street is the closest Thrifty rental location to Tweed-New Haven Airport. The telephone number for this location is +1 203 777 6861.

• Does Thrifty offer shuttle or airport pick-up services from Tweed-New Haven Airport (HVN)?

  No (According to our data)