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6.0
They didn't have the car I initially reserved, which I can understand due to the rental car shortage we hear about all the time. You really need to scrutinize your bill, though. I was charged a late fee (they showed I returned the car at 2 pm, which was impossible since my flight left at 9:15 am) and was also charged for an upgrade, when they told me I would not be charged one since it wasn't my fault that they didn't have the much smaller car I requested. I called them right away and they were very nice about all the issues and removed all inappropriate charges. Despite all the issues, I would still use them again (while still carefully checking my bill) because their customer service was on point.Reviewed Mar 30 2023
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6.0
Better than the last few times renting from this location.Reviewed Jan 13 2023
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10.0
The service agent at the counter was awesome!! Great service and very niceReviewed Aug 31 2021
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1.9
Car was not cleaned, smelled, and had damages all over! Rear view mirror came off while drivingReviewed Aug 9 2021
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1.9
My flight was delayed due to weather. Even though Budget had my flight information, when I arrived they were closed and I had to order a taxi. It took so long that by time I arrived at where I was staying, all of the restaurants had closed their kitchens and I didn't eat anything for dinner on a long day of travel.Reviewed Jul 24 2021
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10.0
Cons:Car speakers didn’t workReviewed Apr 3 2021
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10.0
Cons:NothingReviewed Mar 27 2021
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10.0
Pros:Everyone was very helpful and polite. The little Ford suv drove perfectly thanks guys😁Cons:NothingReviewed Mar 13 2021
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4.0
Cons:They could not find my car after dropping it off after hours. The car was not as clean as it could be and the price was way too high.Reviewed Jan 6 2021
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5.6
Pros:Car was a good option, clean and pretty new. No issues with the car.Cons:Pick up and drop-off were rough. Both took nearly an hour due to short staffing. The one staffer at pickup wasn't wearing a mask even as he cleaned the car, which he only did after we showed up to pick it up. At drop-off, waited 45 minutes just to hand over the agreement slip after exiting the vehicle.Reviewed Sep 9 2020
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2.0
Be Careful What You ReadCons:The rate on our car was nearly $500 for 4 nights. It was a Toyota Corolla that wasn't in all that good of shape. I made a mistake, and was looking at rates for $250 for the same period from Budget, but the location was off-premise and away from the airport. I feel burned on this one and will not be doing business with Budget again.Reviewed Jun 20 2017
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6.4
Pros:The two gentlemen were very niceReviewed Apr 3 2017
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