Troutville Hotels

I just needed a place to stay for two night and Quality Inn provided that.

The price (about $100/night) might have been a bit high but it provided jobs for people.

Clean, relatively comfortable, basic room for a great price

Breakfast was pretty minimal

the Troutville,Va location has a courteous staff and we stayed in a nice room for the price.

its location... staff was very friendly and accomodating... particularly Hotel Employee.

room was average... food was average...

Easy interstate access

Dirty smelly loud ac could not sleep stale breakfast. Not worth the money. Will not stay there again pool was not in useable condition just a run down old hotel

Large rooms, large and plentiful breakfast with many choices, friendly staff, cleanliness, efficiency! Modern remodel, new hotel < 4 years old!

No exhaust fan in the bathrooms kept the room hot after showers. I wanted to sleep in AND get breakfast, but it ended at 9:30am.

Set well back from highway, which reduces traffic noise; comfortable rooms, good wifi access

Low quality of nearby restaurants, limited protein options in free breakfast menu

Lobby very nice, wish that would have extended to the corridors...no a/c in the halls at all!!! Room was ok, not great.

No a/c in halls, halls dirty. Very disappointed1

WE ONLY PAID 60.00/NIGHT/ROOM FOR TWO DOUBLE-BEDS IN EACH AND IT WAS WORTH THAT PRICE. I WOULDN'T HAVE BEEN HAPPY PAYING MUCH MORE. THE APPEARANCE OF THE ROOMS WAS FANTASTIC BUT THE COMFORT OF THE BEDS AND THE CLEANLINESS COULD HAVE BEEN BETTER. IT WAS NOT THE WORST I'VE SEEN, EITHER. MEDIOCRE. THE STAFF WAS VERY NICE.

MEDIOCRE PLACE - WORTH 60.00 THOUGH - WOULDN'T HAVE BEEN HAPPY PAYING MORE. CLEAN ENOUGH AND COMFY ENOUGH - COULD HAVE BEEN BETTER. WOULDN'T HAVE WANTED TO STAY LONGER THAN ONE OR TWO NIGHTS. FUNCTIONAL NOT RELAXING - DON'T STAY HERE IF YOU'RE VACATIONING.

Comfortable bed

Although the property was recently renovated, it was done poorly. Paint is already peeling in the bathroom, there were dents in the wall, the caulking was not replaced, just a sloppy job. Housekeeping does a poor job cleaning. Windows are filthy. Management rented out the hotel lobby for a Birthday party on the last night of my stay and allowed for loud music to be played until midnight. The party was loud and kept me awake until they left. I called the front desk to complain ... The staff did not care. A hotels's first priority should always be the comfort of their guests and the cleanliness of the property. This hotel clearly does not care about either one.

I liked: - Faculty was great and friendly - Parking and room were in convenient locations - Room was well decorated/equipped - Bathroom had everything I needed in it - All in all it was perfect for my trip. I got in around 11pm and rolled out around 8 am. It was a fine place to sleep, shower and go.

- Breakfast: donuts, cereal and some other bread-like options. I decided to go grab something hearty from some place else - Shower floor was stained a brown/yellow - my bed comforter had some stains on it which was sketchy - there were some people outside that made me worry about my car getting broken into, but I think that was mostly paranoia from being a solo, woman traveler.

The location right off of I-81 was great. Nice pool.

non smoking room smelled of smoke

Location was good. Good value for the price

Maintenance needs done in the rooms. The shower curtain rod is loose and looks like it might fall. A wall plug in the corner was loose in the box and needs repaired. Over all, not bad. I did not report theses items to management.

room was clean, very comfy beds, good breakfast! The pool was nice and the long pool hours allowed us to swim in the morning before we checked out.

it was all good!

The Wi-Fi and TV were both spotty.

Helpful desk staff. Breakfast was o.k.

road noise

Nothing at all.

This place is corroded with mold, mildew, cigarette smoke, filth, the carpets are scary, the staff is cranky....Overall overpriced and a dump!

The pillows were soft AF!!!

You could smell the smoke in the hallway but I had a nonsmoking room

Staff Friendless

The breakfast was definitely sub par.

Everything

No

Very friendly staff and very nice accommodations.

Bed was clean and VERY comfortable! Room was large with upgrades. Fitness room was spectacular! Normally an advertised fitness room only has two cardio machines and a yoga mat...not the case here! Full set of fumbled free weights, more than 6 cardio machines, and plenty of universal gym machines. This was worthy of a gym membership...but of course included in room. Competing hotels in Toanoke don't offer this. Great value for what was paid $79/night. I'll stay again at that rate! If it were $100+ I likely wouldn't.

The ONLY downfall I keep coming back to was the chair in my room. It was worn and ripped, giving it the appearance of a trashier hotel. I cringe writing this bc it doesn't do the hotel service, but needs to be addressed. The entire room was fantastic with exception to that crappy chair. Replace the chair :)

Great service Super friendly, especially the bellmen Clean and comfortable

In-room service needed a tweak: I had 3 decafs and no regular coffee Power outlets not available for one of the beds

We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.

Nada!

Location to highway and restaurants was perfect.

Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.

Very nice place, great staff, clean, comfortable, big.

Smoking area at front entrance. Patrons should be more considerate of other guests in the way they slam doors and stomp on floor knowing others are close by and affected.

Friendly, accommodating staff. Location. Attractive, well maintained and comfortable facility.

No free breakfast.

Helpful staff. Comfy beds and pillows.

Very loud doors in stairwells next to rooms.

Staff was friendly

Rooms were small and dirty. Outdated. Sheets had stains on them of who knows what. Bathroom was dirty looking and ceilings full of water marks and rust. Tub was disgusting of stained on dirt and floors looked as if they hadn't been vaccumed or cleaned.

Price great, compared to area hotels. Sheetz 24/7 convenience store across street. Wendy's nearby, walking distance. Fridge, microwave, coffee maker in room. Clean room, small, but adequate. I will stay again on future visits (my daughter attends college nearby).

Surrounding area not great. Checkin late night and you deal with the hotel clerk behind thick glass at a small security window, instead of entering the lobby. Coincidentall, the Wendy's dining room is closed after 10pm, but the drive-thru is open. I certainly appreciate the employee safety and security aspect in both instances, but it strongly indicates that the area is high crime. Indeed, at the nearby Sheetz, there were two Sheriff's cars; it looked as if they were dealing with a derelict. I had no issues myself, but I would hesitate staying here if I were a woman travelled alone.

Nothing

Bed was far to hard to sleep on, Fridge kept me awake I had to turn it off. When the heat came on it sounded like an airplane motor. Décor was from the 1970's, Carpet was stained, furniture was full of holes, shower did not work properly, could not adjust the spray. Light switch at the door would not come on. Room on the second floor, no elevator.

Great breakfast

I knew this was a pet friendly motel but did not expect to hear the sounds of a massive dog pounding the floor above us ALL NIGHT long. Then from 6-8 we heard some dog yapping constantly. When we complained to the front desk they did nothing but tell us we should have called immediately and all they could do was check the videos.

Hotel was clean and remodeling made it appear newer and more modern than it actually was.

Breakfast was fairly good for a 2.5 to 3 star hotel however there was not enough room in the breakfast area to seat many of the guests wanting to eat.

Very quiet room even thought he hotel is located in a busy location. Room smelled fresh and comforters were fluffy with plenty of pillows. Staff was very friendly and courteous and accommodating. Within walking distance of Kroger's grocery, McDonalds and Hardee's and other businesses. Had mini fridge, microwave and coffee maker in room. Breakfast was included and had cheese omelets, sausage, oatmeal, cereal, bagels, toast, waffles, yogurt and apples. Good value.

Long wait for hot water. It did come, but you have to turn on shower and wait several minutes.

What a dump. There was no heat, sheets were not clean and towels smelled badly.

Tim at the front desk was amazing. So helpful in a stressful time. All staff were friendly and helpful.

your hotel booking subcontractor overbooked the hotel and placed me in a holiday inn, it wasn't very clean. The holiday inn gave us a better rate, so we got double charged. When I contacted your booking subcontractor they stated that they placed us in a Marriott, even though I have evidence of emails where they directed us to holiday inn. now im in a claims adjustment with them and they are not responding. Can kayak step in to alleviate this situation? ellen.bean@gmail.com I am happy to send you all of the documentation I sent to them.

Good clean room.

The bathroom was way to small

1.Low rate 2. Location 3. Friendly staff

The facility and my room are seedy, worn-out and in need of a complete renovation.

Comfortable bed. Room was clean

Breakfast wasn't the best.

24 hrs before checking in I received an email offering 3 alternative upgrades if available at 3 different price premiums above my booked room. I was not able to choose which upgrade I might be interested in.

The staff at Hotel Roanoke were the definition of customer service, from the housekeeping staff to the management and everyone in between

We were traveling to VA Tech and the hotel was less than 30 minutes away. The room was very good and the breakfast was very good. No complaints

A bit pricey

The view

The pillows were like rocks

Very worn property. Dirty old carpet. Paint peeling in the bathroom. Property needs an entire update. Price was low and so was the quality.

The location was right, but all the lodging here was way overpriced (college family weekend?) This one was the least offensive in their pricing.

It was quite noisy. Traffic in the hall and footsteps in rooms above were loud...seemed to be minimal sound insullation used during construction.