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The staff We weren't told about renovations being done and only 1 elevator was working at one point
Room was clean and bed was comfortable! I loved everything!
Nothing terrible hotel I asked for a non smoking room and when I arrived the room smelled really bad with smoke odor
Staffers were EXTREMELY friendly, I need to mention this waitress at the restaurant named Lynda, her service was OUTSTANDING, fantastic service treating customers like they were part of the family members. She really touched my heart!!! Bathroom is a bit outdated, counter surface has cracks, having to go downstairs to the lobby to use the microwave is also a bit of inconvenience.
The bed was very comfortable, the pillows were so soft and the bathroom was very nice. A small room but very beautiful. -The pool was small -wall paper was pealing off a bit -could not get any food after 11pm
Staff was nice and it was pretty clean. There was no fridge. I am a breastfeeding mother so when I pumped i didnt have a place to store it.
Staff Room very old and walls were derty
I honestly cannot for the life of me figure out why this hotel is a four-star hotel. Our room looked like a room in a Days Inn and felt gross. I also had to wait 30 minutes to check out because no one was at the desk at 10am. I was not pleased or satisfied, and I basically paid too much for a two-star motel.
Hotel staff was excellent. Overall hotel was great. Spent only one night and had a great time at the indoor pool with my friends. I would definately recomend hilton hotels!
everything didn't have the free breakfast bar like most hotels of your caliber
We had a great experience at the Hilton. The rooms and bathrooms were updated, modern, and comfortable. I was even more impressed when I had to call the hotel after accidentally leaving a few pieces of clothing in the closet. The staff was extremely helpful and friendly, and within two days, my clothes had arrived at my doorstep via UPS. I highly recommend staying at this hotel if you're looking for a great place to stay with convenience to Duluth, Norcross, and the surrounding areas.
The room was spacious and clean and the beds were comfortable. My wife and I had to make a trip to the Atlanta and thought we would take a few days and relax, shop etc. This hotel was close to plenty of places to eat, (fast food, casual and fine dinning), and plenty of shopping. People stated in previous reviews that the construction was horrible. I had read a review that mentioned the construction and requesting to stay in the higher floors since that is were they started the remodeling. I used this tip and asked to stay in the highest available room, the attendant stated that he had already put me in a room on the 10th floor which is the top floor. My wife had no idea there was construction going on until I mentioned it and pointed out the sign. One day while in the elevator as we were passing the fourth floor, we heard a saw. We will recommend this hotel and plan to stay here again. The coffee pot was only a single/double serving style pot. There was coffee made up downstairs but it was to be purchased.
The room (and the property itself) was very clean and well kept. Nothing fancy (not expected for less than fifty bucks a night) The staff were very friendly and accommodating. The bed wasn't as comfortable as I would have liked, but again.. At less than fifty bucks a night, a plush luxury pillowtop mattress and hypoallergenic bedding isn't to be expected.
If you just need a place to sleep you can not beat the price.
Nice,clean,safe,convenient. I was very impressed.I enjoyed myself. Oh yea it was also nice and quiet and they have security cameras.
It had a bed and a shower for a low price.
The room was clean, and the amenities included for the price were great! It was close to the city, but also provided a break from the sirens and traffic. It was perfect for a nice place on a budget. Highly recommend! The pool could have been a little cleaner, but there wasn't anything drastic enough to stop us from enjoying it!
I'm not from Atlanta, so it's hard to comment on the location or relevance of this hotel, but its access to major roads and locations suited us fine. Plenty of pillows were provided, which helped the bed out some. The toilet was very squatting and short, and the bed was "excessively firm." Its difficult to truly recommend a hotel that has an uncomfortable bed, but the price was right, so I can't complain too much.
Great value. The essentials were done well, which is something a lot of "fancier" places will fail. Got a safe, clean, worry-free place to rest my head while we vacationed in Atlanta without breaking the bank. Location was great, travel to and from Atlanta was not a big deal and it's right next to highway without any noise or light pollution. Beds were good. Like, nothing will dazzle you but you'll be pleasantly content :) Staff at office was very nice. My only little quips was that I did encounter 1 german roach the first night, but thankfully was just a one-off, and rather them than the American/palmetto variety. Toilet lacked flushing power, even with cautious flushing was troublesome. Other than that, again I am extremely satisfied with what I got for my money, the essentials were done well.
Staff exceptional. Everyone encountered was friendly, helpful, and accommodating. Great location at Stone Mountain Park with lots to do and great pool area for families. Enjoyed lakeside view from room balcony. Slow elevators
Beautiful scenery, very clean and the staff was very friendly and helpful. I would stay again!!! Not any fault of the Marriott: The weather did not permit outdoor activities during our stay, so I felt as though we did not get our moneys worth. There is the indoor pool and exercise room, but we intended to go hiking, canoeing, etc.
The breakfast was great with lots of options the room was clean and very comfortable. I will stay here again next time I'm anywhere near norcross. I enjoyed my stay! the only thing it can think of is the hot water was very warm but never got hot enough to actually to give you that super hot feeling. On full heat it was just warm.
Rooms and facility was clean Staff was Friendly Nice breakfast
Great free breakfast. Renovated bathrooms. Stylish room. Easy, free parking. Overall clean. Located in a very nice area. Stains on the carpet in front of the sink. Pillows a bit uncomfortable. At check-in, we were not greeted promptly. Instead someone sitting at a table had to go get someone to check us in.
The hotel is very nice. It is a little out of the way if you are coming from downtown Atlanta; however, that seems necessary if I want a reasonably priced hotel.
It was very nice, clean, comfortable, and convenient. Staff was very friendly and helpful. N/A
Most of the Staff was friendly Our pillowcases had a black stain and a black hair on them. Staff was apologetic but could not assist worth remaking the bed. Brought the wrong size sheets and could only offer a drink in the bar as a remedy. We don't drink. We also told a Manager during checkout and we're told that he would pass the information on.
Smoke smell prominent
Carpet was nasty, light switch was broke on lamp, wall receptacle coming out of wall when used for cpap machine. Not at all a 3 star hotel rate a 1 star
The staff was super nice and very helpful
A quick overnight but I found it clean, affordable, polite staff. Only problem I had was WiFi password didn't work. I would stay there again.
This hotel had a great breakfast and a great location. There were multiple problems with the room. The shower drain didn't work and the tub filled with water when you showered. The TV was also broken. It took them a day and a half to send someone to fix it. One of the reasons we chose this hotel was the indoor pool. It was closed for most of our stay and I was disappointed when it opened. It is not very clean and I didn't feel comfortable swimming in it with my daughter. The staff did not seem to care much about these problems and had no sense of urgency when problems were expressed. It took a full hour to even get a towel. I would not stay again.
Proximity to Stone Mountain and the room Biscuits were hard and dry
The location. The room was filthy. I kid you not; there was a used condom beside the toilet. And water was leading through the ceiling into the room.
Nice staff, rooms in good shape. Very good accommodations for the price. None of the usual deal-breakers for motels in this class and I got a very good night's sleep. Temperature control seemed finicky - was always very warm when I got back to the room no matter what I did. I saw a couple of bugs - nothing alarming but they should put out some fresh traps before a problem develops.
The bedding was clean and the room wasn't dirty or anything We probably killed 6 small roaches. I hate roaches so much. If e never saw the roaches I would have given them four stars for the price
I didn't like anything, from the roaches outside to the inconvenient construction going on in the entrance and around the front rooms. It was a horrible experience.
Room was clean. Bed was comfortavle No refrigerator
Nice people and very clean. Everything was good.
I liked going to the hotel and then finding that the date I selected was automatically changed so I had no room.
I would totally recommend this hotel either for families or for those on business trip. Very good quality for the reasonable price. Beautiful area around, very quet place, the hotel is pretty new by itself. The breakfast though standard was not bad at all, the breakfast area is pretty big. The hotel also has a small gym and an average size inside heated swimming pool (a little bit shallow, but excellent for kids).
Room was great. Very neat and clean. Our mini fridge did not work. Once we notified the front desk they had checked and replaced with a working one within only 20 minutes. Great job!
It was a nice room. Everything was adequate. Staff was a little curt. Maybe she was just busy. Bed was too firm for me.
Everything was wonderful! The rooms were clean. The staff were super friendly and willing to help with anything they could. It was in a more quiet side of town which was a nice plus as well. I would definitely stay again and recommend to any family member or friend. We loved everything about the hotel except for the fact that it was a little further from downtown Atlanta than we would've liked. It's about a 20-25 minute drive. Overall though it was well worth it for the price and the amazing service! I would definitely stay again!
It is so convenient to the highway and stores and shops. The room was clean and comfortable. The feee breakfast was great and the dining area was clean and nice.
1.The furnish was nicely put together, i would love to own a bed like theirs. Literally, fell right to sleep. 2.The fridge was small but perfect, it didnt take years to get my water or beers cold. 3.The staff was delightful! 4. The television graphics was amazing, HD nice. 5. room was nice and cold throughout the whole trip. 1.Honestly, i dislike the breakfast. For the name "Hampton" i would expect great quality of food and different choices (Not everyone eats pork) but im still a meat lover. 2.Didnt like the fact the pool area closes so early. 10pm really? 3.No shower caps at all. 4. They should definitely have a basket for the dirty items, throwing on the floor seem a bit... tacky
I have stayed at several Hampton Inn's over the years and this is probably one of the best one's, period. Super clean. SUPER friendly. The breakfast in the morning had a tremendous variety. The location is awesome! We were 30 minutes from the Georgia Dome, 25 minutes from Dekalb Farmers Market, and 31 minutes from Marietta Diner. The room made me feel like I was in a 4 star. If you have the means, I suggest this hotel 100 times over!
I liked that it was close to Resturants and little shops, the rooms were super clean and bed was beyond comfortable! Staff was rude, they put the card on file for the $50 which is understandable but when I left to check out there was a new sign that said I owed $5 extra per night. That was never mentioned and they automatically took it off my card without asking.
Breakfast was great, waffle flipper was a must have haha. Bed was super comfy and clean. Mini fridge was put to use. Guest services were very nice and as accommodating as possible. I would absolutely stay in this hotel again. My room was located on the second floor above an exterior exit directly below my window, so when guests went outside to smoke, we could smell a faint cigarette smell coming from outside. Worst smell to wake up to when you're a nonsmoker, don't recommend room 219 solely for this reason. And someone needs to teach those girls how to hardboil eggs properly, picky, I know, but they need to be shocked with cold water directly after done boiling so you can actually peel them easily without that weird film from the interior of the shell, pet peeve.
Everything other than the cable. The actual room itself was pretty spacious. Bed was comfortable, room was clean. Tv in initial room had trouble connecting to cable provider. So we had to change rooms
Close to stone mountain. Walked right across the street Friendly staff. Excellent breakfast buffet Cobb webs in the room. Cable TV is terrible. Quality of the hotel is terrible for the price. The room was kind of nasty. Like what I would expect at a pay by the hour motel. I spent $230 a night. Should have gotten a lot more for that. I will not do it again.
My wife and I loved the spacious room complete with a Cal king bed and living room set. Bathroom was extra large as well. Loved the breakfast buffet , definitely the best breakfast buffet in the USA
The room was clean and very nice. Breakfast was amazing. The view would have been nice if the weather would have been nicer. That I had to pay extra for breakfast. Most places include a hot breakfast.
The beds were really comfortable. No breakfast included.
Looks like it was recently renovated
The hotel was clean and recently updated with modern decor and furniture. Friendly and helpful staff. Our teenage son had no complaints about the sofa bed, and our queen bed was heavenly! There's a nice pool area in the center of the campus. It was too cold for swimming during our stay in February, however, they've smartly built a cozy open fireplace with lots of chairs and sofas next to the pool. If you're coming into the area in the evening, you should have little to no traffic problems. I think everyone's leaving the city at that time. We arrived during Friday evening rush hour with no problems at all. This made the location a smart choice for us to stop overnight along our trip from up north to Florida. Also conveniently located right next to several restaurants and mall stores. Must be older plumbing. Although the facilities were clean and modern, our shower temperature changed wildly during early morning times.
Everything was wonderful hallways had a weird smell. Room was super clean nonetheless
My opinion don't matter you have not responded to all the other emails about my loses so stop sending these emails
It was dirty, there was dirt and hair in the corners the sink was dirty the walls were discolored and the fan was falling out of the wall. When we arrived late at 2 am the desk clerk tried to turn us away saying he did not honor our reservation