Would you like to save as your currency permanently or for this visit only?
Horrible place staff was unhelpful what ever I asked they didn't accommodate for instance they have no fridge or microwave but not even in the lobby a microwave to warm food same with fridge it's all ruined down
Friendly staff Clean, well maintained room and grounds Quiet, easy to sleep Comfortable beds Nothing
Nice,respectful and very helpful staff
Clean and Quiet. Efficient and Courteous Staff. Very Cramped Parking.
The interior look was nice, if you enjoy the Mexican theme which I do. The breakfast area was small but nice and had a decent array of microwaveable breakfast foods as well as yogurt and waffles. The faucet wasn't installed properly on the sink and the one for the tub was a bit strange and didn't work properly. The beds are horrendous when it comes to comfort. I woke up with a horrific headache due to the beds being so hard and uncomfortable. Oh and the guy at the front desk tried to charge me twice for my room.
This was a good place to stay, especially when you consider the costs over various hotels within the area. The hotel staff was pleasant to deal with and we were assisted quickly upon arrival. We stayed here on vacation and came to the room only to sleep and quickly leave in the morning so that we could get back to the beaches in Santa Cruz or Monterey. The room was very clean.
Excellent value for money. Staff (Mellissa at late arrival, and Sam at Breafast were ) most cordial and helpful. Rooms although basic were spotless and spacious (over 30 m2) with all necessary amenities : fridg', micro wave, large safe box, king size bed...To ensure quietness pls ask room on backside (we took 316...so quiet...). Had a very pleasant night and provided full recovery. No negative remarks. Just excellent service for a competitive price.
I liked the quietness of the hotel. The rooms were clean and we liked how there was a microwave and refridgerator in the room. The only thing was the cigeratte smell in the lobby
I got a smoking room, which I didn't know you could even get anymore! The bed was huge and comfortable. It was quiet and there were vending machines near my room. One of the employees was friendly and nice. The other three I dealt with were surly and rude. Not the cleanest hotel I've ever stayed in.
This isn't even a Days Inn anymore!!!! Please update your database.
Location. No hot water.
Had the bones of once being a good hotel -inexpensive - great location for freeway access Was clean but not maintained with carpet cleanings and fresh paint. Overall dirty and worn. With a little remodeling this place could be great. Blankets and pillows were itchy bring your own- breakfast only cereal or toast l
Nothing to write home about.
Proximity to Aptos/Santa Cruz - convenience to all sites we were interested in seeing. No - it was equal value for the money spent.
I loved the location. The grounds around the office were gorgeous and adorable. The rooms were clean and comfortable. The breakfast was delicious, lots to choose from.
Nice, clean and secure. Nothing to not likr
She was rude at time of check in. She expressed frustration, stating that all of us soccer families were coming in at the same time and she was not ready because people were checking out. As this may have been the case, she did relay to the incoming guest. Left a bad taste.
Drains in sink and tub didn't work properly TV sound didn't work at all
Great place to stay, staff was very friendly.
Location, good breakfast Oddor in elevator
We enjoyed our stay is was nice and comfortable
Locations and helpful staff. Facilities is showing wear and tear.
The hotel has a nice view The room had no air conditioning. The windows had to be opened to get any cool air. The problem was it was very warm when we were there. We had to leave our room and go to the hotel lobby to get get fooled down. It has an old look. The room is outdated.
The location was beautiful!
I meant to click 4 stars. It was great overall. My pillows were kind of lumpy. It took several hours to bring the temperature of the room down from 79 to 72. I discovered there is mercury in the thermostat when I accidentally removed the cover trying to adjust the temperature.
Easy to find Not far from restaurants and shopping Easy drive to Santa Cruz Front desk staff was rude and un-welcoming. We shortened stay. Was using for overflow thanksgiving lodging, will not consider again
The front office manager was very nice and accommodating. The room smelled like cigarettes and B.O. Person standing outside the car with a knife. People lived at this motel. This motel should not be offered through Kyak. Very disappointed. Worst place I almost stayed in my life. I immediately got a refund and left.
People live here? It's one of those hotels where low life's live there. We left and we smelled like an ash tray and our clothes did too. This place was gross - couldn't wait to leave!!! Everything
Nothing. Didn't like anything about this hotel Worst hotel ever! Bed bugs galore! TV doesn't work, carpet was tore up all over, nasty smell in the room!
There were pretty roses planted throughout the grounds. The room was small, the lamp in the bathroom was a bare bulb, the option for curtains was either blackout curtains or nothing, but the only window faced the parking street, with units on the other side that could look in. Both the extra blanket and towels were not cleaned well. When we got back to our room, the only place we could park was towards the street, as there was not enough parking for all guests and the spot directly in front of our room had been taken. Definitely not worth the price!
Bathroom was not cleaned well, hairs on floor, shower curtain dirty, worn appliances in bathroom. Carpets seemed to have an odor that was not pleasant.
It was quiet for being in a corner of an intersection it was just like a regular hotel with couple floors I liked how the carport was right outside the door I didn't like the outdated TV
Lovely stay ❤️
The kyoto room was beautiful. Secluded and peaceful no foot traffic ever passes by room. My wife enjoyed a nice bath in the spa tub. Mandy was a terrific host who was very knowledgeable and kind. The breakfast was a wonderful treat. We will return we enjoyed our stay. gardners showed way to early disrupted our privacy, wood on sides of bed makes it hard to climb into bed wood at rear of bed ok. To make room complete japanese theme they should offer kimono robes, just a thought. We had a great time and enjoyed our stay.
We took our daughter to UCSC and spent several nights at this hotel. It was very clean. The staff was very accommodating and professional. Although there is a best Western closer to UCSC we would stay at this one again. There is ample parking. It is in a nice area with lots of restaurants and grocery stores in the area. We really enjoyed our stay. Did not have any negatives.
Great stay staff was extremely kind and breakfast was great.
The beds were super comfortable. Great parking,easy access to gym and pool area. Definitely will stay here again. Neighbors were a arguing late at nite. Luckily it was only a few minutes.
The room was beautiful. The design was very modern and clean. I was very surprised to stay in such a beautiful room at such a great price. Would have liked a mini fridge and an elevator closer to our room.
The staff were extremely pleasant and helpful. The bed was acceptable and the laminate floor was clean. Much preferable than a hard to clean carpet. The motel had been remodeled to a modern theme. The sink was of poor design and the water splashed all over the counter and floor. You could only use it at a super low volume (dribble). When we informed them the bathroom fan did not operate, they said in the remodeling that they were not connected? Taking a shower created a steam bath. There was not enough towels for 2 people and one bar of soap, no other amenities which you should expect. like Kleenex.
The motel had no hot water for 3 days. The motel staff were not upfront of the hot water problem. Each day we were informed that the hot water was only to be unavailable between 10am - 3pm.
Was able to lay in a bed for a night. Clean floors in the room. Didn't feel like I had to brush my feet off before laying in bed. Getting into bed, made a loud slam onto the floor. Same effect would happen when rolling in bed. My room was facing the railroad track and didn't realize there was a railroad till I heard it pass by. No wi-fi available at time of stay. No little bottles of shampoo, unless hotels stop providing things like that.
Low price Comfortable beds (great sleep) Nice laminate floors, furniture, granite countertop Friendly staff AC Towels included Neighbor was watching porn. We had little kids with us, so we had to turn on the TV and blast the sound to drown out the noises coming from next door. One thing we don't typically worry about when going with a more expensive hotel.
The staff are very nice and attentive. I had a great impression when I first checked into the hotel. Internet. Internet cost extra $2.99. Do not expect fast speed. I like playing games on my ipad and it just won't load up so I am missing some timely goals (if you know what I mean). This ruins major part of the experience.
Anna at the front desk was very accommodating, she recommended points of interest and restaurants... Hallways and elevator seemed dirty and unkept. Pool was closed for inspection with no mention on website when booking. Most of the vending machines were out of order and wifi was very difficult to use.
Cheapest motel available during the garlic festival. Staff was generally friendly and helpful. Room wasn't as clean as I expected; complementary "dirty teenager" scent was present the first time we entered the room and could not be aired out throughout stay. Also, train tracks run within about 50 yards of the building, so definitely avoid rooms on that side (same side as the pool) or your sleep WILL be interrupted by large freight trains blowing their horns throughout the night.
Staff seemed readily available when assistance was needed. Nice layout of hotel. Nice garden. Decent buffet breakfast. Ate at restaurant and found a long hair in my salad. Nasty. Made me carefully inspect every other bite I had during my stay.
grounds, restaurant very good nothing
To me, I honestly loved having a patio included in our room. Also, when we ordered room service, my grandson asked for a kids meal, and it was a pleasant surprise for him and us to not only get a drink with his dinner but a free chocolate sundae as well. The next night when my husband and I ate somewhere else, he asked to come back to the hotel so he could eat dinner there again, Even though the breakfast is free, most of it was cold. I think it would really help out if you put in a microwave that could be used in the dining room. Bring it in for breakfast and remove it for the dinner crowd. Your hotel was the first ever that did not offer a way to heat my food, and cold waffles just does not suit my fancy.
No one was at the desk for checkin for an hour. Rang the bell over and over and also no one answered the phone after calling 12 times. Finally she showed up in her car all sketchy. We said we were waiting to checkin for an hour and no one was here. Then she was so rude saying that she has "errands and a life" and we asked for a refund and she refuses and walked away from Us.
During the night the room would get cold then all of a sudden the room would get warm. The mattress on the bed sank in the middle and the pillows were uncomfortable. We will not be back.
The staff was very friendly and accommodating. Hotel certainly not up to the old Hilton standards but guess they have changed. Bed was reasonably comfortable. Mild noise but nothing more than all hotels. The room I was in was quite warm but use of AC made it too cool -- didn't appear to be sn in-between. Sadly it was too loud outside due to traffic to open windows
Gorgeous new hotel, friendly and helpful staff, good breakfast, good location thermostat and hot water issues--new construction wrinkle, adequately addressed by staf
Beautiful lobby, bar area and outside grounds. Gated underground parking. Wonderful and helpful staff. Nice, clean, quiet room. Large separate breakfast area. Wonderful location, walking distance to downtown and beach areas.
Close enough to drive into capitola for dinner. Nice breakfast. Not enough time to try pool. Liked waffle machine. TV service was the worst ever. Couldn't get description of shows. No channel guide on paper. One on tv service was useless. Breakfast need to work on eggs. Seemed like rubber instead of real eggs.