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The staff here is incredibly friendly, even for an expensive hotel. They go above and beyond what one would normally expect. Very dog friendly too, a huge plus for us. When we checked in they delivered a dog bed and bowls to our room, very cool! Construction at 8am on a Sunday? Surely that couldn't wait for midday during the week...really frustrating given how much you pay for this experience. Only complaint I've got though, this place is amazing.
The spa services and programs
The staff was very accommodating. When the fireplace did not operate, a staff person did his best to remedy the situation, and when it still did not operate, we were offered a different room. We chose to stay in the room we were already in. a few minutes later, under our door appeared a note authorizing a free breakfast for both of us. The breakfast was delicious. I don't like the stark ambiance of the room. I prefer cozy. a working fireplace might have improved "cozy," but husband and I are just not into sleek and modern. We also do not the emphasis on alcohol (all manner of elegant bottles in the room); we don't drink alcohol.
The bed and linens were great. Atmosphere was relaxed. Proximity to the winery & Red Hook Brewery. My husband did not like the shower head placement -- no big deal to me!
I liked the theme and the atmosphere of the hotel. It is in a quite countryside like area, yet close from business and shopping facilities.
Very comfortable for a family or as a couples romantic getaway. We've experienced both. Loved both trips! Extremely friendly staff! Looking forward to our next escape! : )
Everything about this hotel is amazing! From the complimentary wine while checking in, to the pet friendly amenities- I was impressed with it all! Me and my husband live 20 minutes away but feel like we are vacation every time we stay here.
Felt absolutely taken care of and pampered. It's also walking distance to a couple of lovely wineries with tastings. Nothing.
It had an awesome outdoor hot tub and nearby sauna. It was really pleasant to be outside in the rain and in the hot water, tucked away in a private little courtyard. I was surprised to see so much alcohol readily available in the room. It didn't bother me, but I wonder whether those with alcohol issues would do well being in a room with bottles of gin, vodka, and wine so available.
The friendly and helpful approach to guests when it became apparent that nothing was regarded as insignificant
Beautiful, comfortable, romantic rooms and location. Staff was excellent as was the food. Need more bath towels in room, please.
Very comfortable and stylish rooms with excellent facilities and a wonderful rustic reception/ bar area.
The staff was very helpful and it was close to restaurants and shops (not within walking distance to a liquor store) The only request I would have next time would to have a room that is not facing main street.
In downtown Kirkland so fantastic walk score, friendly staff allowed early check-in. We wanted to go to the Woodinville wineries and the Heathman driver took us out and picked us up later in the day. Overall fantastic service!
Amazingly friendly, caring and service minded staff.
Great location, friendly staff, clean. Could use some minor updating such as workout equipment. Trellis Restaurant needs to improve. For the money they serve quantity vs quality. We only ate breakfast. Coffee was good. Staff was friendly but service was mediocre.
Tv or internet did not work.
The hotel was nicely set up and the staff were nice. The room.was spacious and allowed plant of room for wheelchair access. Both the hotel lobby and room were clean and comfortable. The only down side to my stay was the fact that the spa was not ok working.order when I stayed there.
Amazing value for the money
Everything a good breakfast
Good price and clean room I book two two-queen-bed rooms, but no two-bed room for me when we arrived.
Great pool and breakfast. I asked for two adjoining rooms and when we went into one it was still dirty, and housekeeping had already left for the night. They could not make any other accommodations but moving the second room down the hall. It was very frustrating.
free coffee and cookies, free breakfast, pool and general decor oh yes included fee wireless aqccess
Very Quiet...Friendly Staff....Lovely Breakfast....Clean
Fitness room was great Na
Bed somewhat hard, pillows too big(for me), heater quite noisy. Otherwise all nice and beautiful, and clean, pleasant staff. A feel good place. Good value
I loved the look of the place Car broken into, no cameras, hotel didn't offer any compensation. Will not recommend.
The location. Cleaning staff... 1st day, didn't clean until 5pm 2nd day, did not empty the trash 3rd day, left dirty linen on the floor.
Impeccably clean, modern, comfortable, great restaurant, Starbucks coffee
Very clean in a nice and quaint neighbourhood. Lots of amenities nearby so everything is easily accessible. We got back late at night and we were going to ask the front desk staff a couple of recommendations for places to visit near the area but she was having some emotional moment. I didn't have a problem with that but it was a bit awkward so we didn't bother asking. Our room was right by a road and I'm a very light sleeper so any noise from cars, trucks, or motorcycle would wake me up and it kept me up most of the night.
Free Wi-Fi was plenty fast for streaming video. Free paper in the morning. Breakfast was a good spread of both hot and cold options. Nice exercise facility.
Staff was friendly, housekeeping was great, very clean
Bed mattress stiff. $20 porn.
Rooms were clean
Too long of wait to check in.
The room was clean and well appointed, although I thought it was smaller than most. The location was within walking distance of downtown Redmond where we found the most excellent Italian restaurant. Speaking of eating - the breakfast provided was very good and the staff was active at clearing away the tables to insure seating for everyone. Fire Alarm at 1:30 am and the entire hotel was evacuated! I suspect they have a problem with this because as soon as the alarm went off I remembered reading a reviewer mention the very same thing happened to them. I recommend requesting a room on the bottom floor, (we were on the 5th), and the elderly lady in front of us on the stairs had quite a bit of trouble during the evacuation. We will choose to not stay here here again.
Close to Towne Center and easy to hop on freeways.
Unbelievable value on a last-minute deal!!! Didn't want to leave the hotel room honestly; from the ambiance & staff (Mark in the bar is a star) to restaurant/bar quality, to room comfort and overall style, I was hooked immediately! While it seems to be primarily (and well) designed for extended stay business guests, therefore missing some things like 24-hr room service, it made up for that in leaps and bounds with the gracious service of a luxury hotel. I would return without question, and am hopeful that other Hyatt Houses will live up to the high bar they have now introduced me to at this brand. Without a car, the location's address was a bit tricky for called cabs to find (on a cul-de-sac-ish sideroad); walking-distance amenities were not suuuuper close (looked closer on map but pretty far to an out-of-towner on a dark rainy night); and the sole bus--while only a block away--was slow at the times I was needing it.
Clean, well kept, quiet. Awesome breakfast
Large rooms Shower could have been cleaner
The hotel was very nice and comfortable and I like the valet parking. the location was nice also. After booking a room for 4, we recieved a small room with 1 King, they brought a roll away that was a double and there isn't anyway two of us would fit on a double. When booking the room it said 2 queens or a king. I guess I assumed when they saw that we were bringing 4 people, they'd get us a room that'd fit all of us? After hours of explaining the situation to different hotel staff, they finally switched us to two queens at no additional charge. This was after being told that we booked it as a king through a third party site so really, it's not their fault. My husband got on their website and saw that they offered the exact same room when inputting 4 people. I'd love to see how 4 people could comfortably sleep in a king size bed and one double bed!
Well kept, clean room, alert front desk staff, Good value for the money. Location in proximity to Redmond was okay time and traffic-wise.
Food was good for breakfast. We had been on the road for over a week, so were very thankful for the laundry. They had an overflow room for breakfast, which was good, because a couple of mornings, it was really packed. The breakfast staff was very helpful, cheerful and kept the food stocked. Would be nice if the laundry room were a little bigger with seating. The night clerk seemed a bit off, in that he didn't seem sure if they had luggage carts, or where they might be. We found a couple.
Clean, friendly, accommodating staff.
whirlpool and proximity to interstate and restaurants
Quiet rooms, good location to highway, Kirkland and Redmond.
Very friendly staff, great location. People above us woke us up at 5am. It sounded like there was a herd of elephants. Very strong smell of chlorine, as we were on the ground floor, down the hall from the pool. AC/fan wouldn't stay on for more than 5 mins at a time. Would have been nice to drown out at least some of the noise.
The beds are really comfortable with lots of pillows. They have a good breakfast. The price is reasonable. You get good value for the money.
The hotel was nice and close enough to walk to Marymoor Park for our concert. It would have been nice to have some eggs with breakfast.
Great place ,only complaint was are room being on 3rd floor and only ice machine being at lobby
Pool Near nice restaurants Pretty Eco friendly Could be yet "greener", eg using jam jars rather than plastic tiny dispensors,
Breakfast was good and beds were comfortable. Walls were thin
Fairly quiet, clean. Friendly service. it would be nice to have a couple more outlets at the desk to accomidate both use of computer and people charging their phones. There are other outlets around the room, you can hunt for.
Nothing, we left a day early. Overpriced, small bed, uncomfortable bed, dirty crib, dark, the building is sinking, the pool was not kid friendly, the parking lot was cramped...
David and his staff made this last stay a very pleasant experience. The rooms have been recently renovated. Everything works. No traffic noise.
The location, kitchen facility and good breakfast The sound proof was poor and the hotel was under renovation at the time. People was moving furniture starting at 8:00ish. Other than that, everything was great.
I had reserved it around 2 months prior to our trip. It is a 2 story bldg, I asked the desk agent to give 2 room on 2nd floor, but she didn't accept. It was soooooooo noisy when people were walking around upstairs. Also the water got cold a few times that we were showing, I mean really cold which is ridiculous. Kitchen appliance were almost new and nice, except the coffee maker with broken lead.
Breakfast and newspapers
quiet and cozy nice little get a way but not to far away not that I can think of
This was our third stay at this Marriott, and we continue to be pleased with our accommodations, the location, and the staff. The rooms, including a small kitchenette, are well cared for and the staff has been helpful in giving us directions, having our dry cleaning done on time, and in providing a nice, satisfying breakfast every day of our visits. Not too fancy, but very adequate and comfortable. I would also add that the grounds are beautiful - lots of trees!
The motel is very noisy. Not only one can clearly hear the surrounding freeways, but also, due to poor insulation between rooms, tv and conversations from neighbors, not to mention heels on the upper floor. Suggestion: in addition to soap, provide shampoo.
Room was clean. TV was nice. Bathroom was OK. I paid extra to have a fridge and microwave and my room did not have those items. Because of that, they gave me Internet for free so the money equaled out.
It was Spartan, but okay No shampoo or lotion, few Rowland and broken doorknob
Room was clean and in good condition. Price was very good for the area, albeit very high for a Motel 6. I like the discount at Denny's.... Wi-Fi should have been included (at a price of $2.99/day). Also, it required a pre-paid card and would not accept debit/credit card. Inconvenient.