Pros: "In time and bring crowded"
Cons: "He abut bottled water since there’s nbther service?"
Pros: "Everything"
Cons: "Nothing"
Cons: "Our boarding was late due to spilled fish juices causing terrible odor. Evidently not caught by previous cleanup crew as plane was at airport for several hours before put into use. Not kept up to date on flight issues by gate attendant and experienced foul odor upon entering the plane."
Pros: "Great crew with a excellent personalities, nice clean plane, and just great service all around!"
Cons: "Nothing"
Pros: "Nice crew."
Cons: "The food. Breakfast sandwich was soggy and kinda gross. Hot towels were not hot. What’s the point if they are lukewarm?"
Cons: "Making my connection would have been better & customer service was not good at all"
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Cons: "What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings."
Pros: "Nothing"
Cons: "All flights were delayed resulting in missing my connecting flights. I had to not only end up cancelling with Alaska Airlines as you could not provide me alternate flights which does not disrupt my travel plans and bookings, but to overpriced Delta Airlines tickets last minute. But at least I could reach on time."
Cons: "Screens on the back of the seats. Long flight with no entertainment."
Pros: "The staff is always super nice."
Cons: "The landing sucked. It seemed unnecessarily rough."
Pros: "To arrive safe to vegas. The staff respectful and quick way to book"
Cons: "Been in coach"
Pros: "Very friendly crew"
Pros: "The flight from hell is over. I've had better jumps from a C-130. At least I didn't bounce as much and the Army never nickel and dimed us for everything."
Cons: "Boarding? Alaska Airline had a 4 hour lay over. Crew? Ask "Chad" a question and when he's done joking around and serving 6 other people, he may get to you. Comfort? You have to pay for leg room. Otherwise your knees are in the back of the seat in front of you. Food? What food? They offered trail mix. You have to buy the cheese platter. After buying the leg room upgrade. forget it. Entertainment? What entertainment? You have to buy the entertainment player. Seriously? After Alaska Airlines nickel and dimes the customer to death they landed on one set of wheels, then bounced two more times."
Pros: "I'd like adequate leg room with the ticket already purchased. I'll need at least one bag. why am I paying again for bags? Food, a decent meal without being charged even more. seriously? I already bought a ticket, stop with the nickel and diming already."
Pros: "Friendly efficient service"
Cons: "Seats are getting progressively more uncomfortable each year"
Pros: "Very polite kind staffs, Appreciated"
Pros: "great views! pilot interactions one woman on the crew was extremely personable & friendly!!! she stood out above the rest. :) (don't know her name but short blonde hair. friend and I agreed that she was great) windows clean enough to take some great pictures from the window"
Pros: "How's things were directed."
Cons: "I wish the boards on the screen were bigger so we could read from a distance. To check flights.. baggages and gate numbers."
Pros: "The space. The courtesy of the staff. The food. But mostly the space!"
Cons: "Every tiny bump."
Pros: "A straight flight"
Cons: "The fact that I watched the crew throw my luggage 5 feet and broke things in my suitcase. The won't do anything about it"
Pros: "Loved the newer plane!"
Pros: "Planes same more spacious. Crew excellent. Boarding quick and efficient"
Cons: "They did change my flight by several hours which was disappointing as I had a very short stay made shorter. No compensation not able to get me something better. Also resulted in a 5 hour layover in Seattle. Don't like paying for entertainment or food when I pay $1000 for flights. Feel cheated and buckled and dimed. Also did not like no free checked bags. Again I find all airlines that do this insulting. One bag should be included in our flight. How many people fly without any. That is one reason I often fly southwest."
Pros: "Actually I did not try any food"
Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"
Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."
Pros: "Was in time. Leg space was good"
Pros: "That I was finally able to go home."
Cons: "My first flight to Alaska was delayed and my flight leaving was cancelled completely. I called customer service and was told I would be given a refund for all the trouble my cancelled flight was causing making me late for work and my ride being unable to pick me up at the new landing time. I never received a refund and my rebooked flight got cancelled. I almost didn't get home on that flight either, but the customer service agent found me a seat. I never received a refund and I missed out on pay at work. I never want to fly Alaska again!"
Pros: "Free app , drinks and snack ."
Cons: "why didn't I get seats at the time of my reservation ? It was a hassle at times."
Pros: "Flight Attendants were excellent, the flight was on time and I retrieved my luggage in 10 minutes."
Cons: "I'm tall and the space is really tight, especially when the person in front of me reclines their seat."
Pros: "I've always had a good experience with Alaska Air"
Cons: "Baggage crew was so careless in loading bags onto plane. There were two bags and a car seat that were thrown and missed the conveyer belt and fell off the side."
Pros: "Alaska does everything it can right, and does offer elites media players. The flight was in about 40 minutes early."
Cons: "Alaska reduced the size of first."
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "comfortable seats in the exit rows at least"
Cons: "outdated entertainment options... the mai tai is pretty rough"
Pros: "We arrived late for a connecting flight--that was about to leave--and were transported by van literally from the plane to the connecting plane. The driver quickly took all our boarding passes and checked us in at the gate. We left just a few minutes later! The crew helping us make that flight were so quick and took care of us. The other travelers and I were impressed and very grateful to barely make that flight. We were all sure we would miss it when we first landed. Thank you to all you wonderful people who made that happen!"
Cons: "I'd like to see movies on the flight for no charge. But we don't live in those days anymore, do we?"
Pros: "Good service"
Cons: "Plane was very cold"
Pros: "Having an exit row"
Pros: "Convenient and flights are short from ANC to FAI"
Cons: "Q400 seats are very narrow, seat pitch is too short (unless you are in an exit row), very little overhead space. It's a short flight, but it really makes those narrow 737 seats feel like first class."
Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("
Pros: "Pilot information/announcements."
Pros: "Flight crew were extremely friendly and helpful"
Cons: "Obliged pay for drink"
Pros: "Loved his introduction; flair and a sense of humor Also they accommodated seating changes smoothly and politely"
Cons: "Leg room"