Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Reagan Washington National Airport
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Scores according to KAYAK customer reviews
Cons: "Ran out of meals. The oatmeal was terrible."
Pros: "Friendly crew. Inflight movies were great!"
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Cons: "due to delays, switched to United"
Cons: "The wait on the tarmac for plane to park in SEA"
Cons: "What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings."
Pros: "Great service"
Pros: "To arrive safe to vegas. The staff respectful and quick way to book"
Cons: "Been in coach"
Pros: "Very friendly crew"
Pros: "The legroom, they put me in an exit row at the last minute."
Cons: "The lack of beverage service, I.E, the crew only came by once and I was parched."
Cons: "For real? Just cookies?"
Pros: "Everything,food,drinks,and service"
Pros: "Everything and everyone is awesome!"
Cons: "I just hate turbulence."
Pros: "The space. The courtesy of the staff. The food. But mostly the space!"
Cons: "Every tiny bump."
Pros: "Loved the newer plane!"
Pros: "On line check in was very thorough. You received luggage tags at kiosk, and headed to bag drop. USB ports on planes!"
Pros: "Actually I did not try any food"
Pros: "Plane was clean and we landed safely."
Cons: "No seat assignment until after plane was boarding. Had no choice but to sit next to bathrooms. Plane was loud and uncomfortable."
Pros: "absolutely nothing"
Cons: "the crew was rude, i'm a gold mvp ,received ZERO acknowledgement and was told i would be getting nothing complimentary in any way becaise i "wasnt flying in a premium airplane" i dont know what the hell that means . i was on a over 3 hour flight ,was asked only once for any type of refreshment and would have to pay for it .long miserable flight with extremely poor service and attide of cabin crew."
Pros: "Landing 40 min ahead of schedule"
Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"
Cons: "i didn't like the fact that we did the plane did not take off on time from LA making the arrival time very late to DC."
Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."
Pros: "Was in time. Leg space was good"
Pros: "Plenty of overhead room for my husbands guitar and my orchid."
Cons: "The lavatory smell. How about have some air freshener like Emirates airline."
Pros: "I liked that Alaska Air was very flexable in accomidating my need to pysh up my flight schedule to get home quicker as my mom was dying. Thanks to them I made it before she died and was able to say goodbye & be with her before she passed away."
Pros: "Pleasant crew"
Pros: "Direct flight"
Cons: "Over weight rude lady sat in the middle seat"
Pros: "I was completely satisfied with my trip per usual :)"
Pros: "I've always had a good experience with Alaska Air"
Cons: "The cabin was way too hot. A person shouldn't wake up sweaty"
Cons: "Baggage fees."
Pros: "Free small snacks and regular drink runs. Very good hospitality."
Pros: "Alaska airlines always does a great job"
Pros: "All on time, nothing out of ordinary, on time."
Pros: "Having an exit row"
Pros: "I did actually get to where I was going"
Cons: "I had 3 flights. All were delayed with little or no explanation of details."
Pros: "Pilot information/announcements."
Pros: "Easy, no bumps, all my luggage arrived."
Pros: "The food, the service, the ability to charge my phone"
Pros: "It was decent"
Cons: "Obliged pay for drink"
Pros: "Friendly and courteous attendants"
Pros: "Crew ok ... not engaging"
Cons: "Terrible flight experience from delta"
Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."
Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."
Pros: "No delays. Easy boarding."
Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Pros: "Good service"
Cons: "Video system locked up at my seat"
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "Crew was good"
Cons: "No idea why there was over a two hour delay."
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "The service, free entertainment."
Pros: "Early boarding for Seniors"
Cons: "Limited food"
Cons: "There was no rhyme nor reason for who boarded first"
Cons: "Cabin was too hot!!!!"
Pros: "Great crew"
Cons: "AC was not working properly and it was very hot and miserable trip"
Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."
Pros: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Cons: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."
Cons: "Cramped seating for premium Econ"
Pros: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Cons: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Cons: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."
Cons: "Being late"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"
Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."
Cons: "No entertainment. Wifi didn't work."
Cons: "no access to sky club"
Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."
Pros: "On time"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Friendly crew"
Cons: "The cost of the ticket"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Cons: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "Too many boarding calls for different levels of service."
Pros: "delayed. equipment failure."
Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"
Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."
Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"
Cons: "First class seats were uncomfortable for a 6.5 hour overnight flight."
Cons: "Old planes, disinterested crew, full flight"
Cons: "The seats are uncomfortable and cramped"
Cons: "It could have been cleaner. I wiped the arm rest with my disinfectant wipes and that arm rest was dirty! I wiped everything else around me. Not clean at all"
Cons: "The attendants attitude."
Cons: "Once again.... too much advertisement!!!! I just want to enjoy my vacation."
Pros: "Video screens at each seat"
Pros: "The seat wasn’t very comfortable"
Cons: "Wifi didn’t work."
Cons: "Nothing, great job"
Cons: "WiFi was not working on the aircraft."
Cons: "The airline"
Pros: "It was quick."
Cons: "Flying these days is no better than taking a local bus."
Pros: "On time departure and arrival."
Cons: "Hard landing!"
Pros: "On time and quick boarding."
Pros: "Not much"
Cons: "Everyone was too hot, sweltering and perspiring, way to crowded and packed. Literally could not moved at all."
Pros: "Biscuits are awesome"
Cons: "WiFi is a little confusing. App didn’t work."
Cons: "Baggage lost."
Pros: "The free entertainment."
Cons: "Everything was great."
Pros: "Ease of boarding with the group numbers"
Pros: "Son flew alone and everyone was very helpful."
Cons: "The food was cold and and had no taste."
Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."
Pros: "Shabby Cramped"
Cons: "Cramped Uncomfortable"
Cons: "The aircraft was hot. Barely any A/C. It felt like 78 degrees. Uncomfortably hot."
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Quick boarding and luggage pickup."
Cons: "Mediocre staff. In my experience United is more friendly and welcoming."
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Cons: "The check in process took to long. In line more than an hour."
Cons: "No wi Fi available and I paid for an all day pass"
Cons: "It was one hour late."
Cons: "Should be allowed one checked bag per person at no charge."
Pros: "The options you have to pick from"
Cons: "The pop ups"
Pros: "Great steward with fabulous sense of humor"
Pros: "todo me gusto"
Pros: "Good view"
Cons: "Breakfast does not have good things to eat. Too cheap ones.."
Pros: "Not applicable"
Cons: "No tv/movies."
Cons: "It was a headache!"
Pros: "Easy connections"
Cons: "Food choices are pretzels or crackers."
Pros: "Because our plane sat on the tar mat in both White Plains and D.C. for over 40 minutes after an hour delay, we missed our connection to Knoxville. AA refused to offer any assistance with a hotel or rental car and literally ran through their script versus showing any empathy. Terrible experience and will never fly AA again."
Cons: "Because our plane sat on the tar mat in both White Plains and D.C. for over 40 minutes after an hour delay, we missed our connection to Knoxville. AA refused to offer any assistance with a hotel or rental car and literally ran through their script versus showing any empathy. Terrible experience and will never fly AA again"
Pros: "All great."
Pros: "That I got a soda"
Cons: "Delayed at Ohare by an hour. Sitting on the Tarmac for a half hour in Reagan, waiting for a gate. This was our leg back to DC, after our leg to Chicago four days previously. On that trip I did a review and gave the whole trip a 1 out of 5 stars. That trip was the trip from hell, with delays, waiting on the Tarmac, deplaning, almost cancelled, more waiting on the Tarmac, wheels up in Reagan, wheels down in ORD, and then more Tarmac waiting for a gate. So I was already more than perturbed when this trip had similar outcomes."
Cons: "No delays"
Pros: "more space on this flight somehow? still cramped but not as bad as others."
Cons: "Late flight No room for bags for Group 2 in bulkhead row"
Pros: "Quick boarding and early arrival"
Cons: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Pros: "Old and thus soft and comfortable seats"
Cons: "Old plane overall"
Pros: "Service was nice & early."
Pros: "Good service from crew. Fairly quick boarding process."
Cons: "Aircraft seemed fairly new on inside, but didn't have power outlets. Small uncomfortable seats on a long flight that is almost always full."
Pros: "Availability of flights out of Chicago"
Cons: "Availability of flights out of Chicago"
Pros: "They fixed it quickly so I'm over it."
Cons: "They lost one of our bags"
Pros: "Flight was on time."
Cons: "Seats are uncomfortable and cramped."
Pros: "I got to my destination."
Cons: "Here is no entertainment. The snacks are minuscule and pretty boring. And we sat on the tarmac at both Houston and DCA for a long time."
Pros: "Staff at airport and cabin crew were mostly nice. At airport, the ticket agent helped correct a mistake and was very helpful."
Cons: "There are TVs on the backs of chairs where they advertise that you can pay to watch shows or movies and play the safety video. That would be fine if you could just turn it off once that's done. But it was too hard to turn off, and after the safety video, they played three ads (you couldn't turn the ads off). At the end of the flight the tvs camenon again. It was also a night time flight - how can you sleep with the screen on. Also, the seat space seemed smaller than usual so the screen was in my face. I hated this flight."
Pros: "Flight attendant was personable and accommodating."
Cons: "Seats are tiny, and seat belts were super short. I have never had to ask for an extender, but I did on this plane."
Pros: "Ir was good experíence"
Cons: "Delayed because of mechanical problems and did not announce gate changes."
Cons: "It was very delayed"
Pros: "Flight was ahead of time and flight crew was great. Flight was relaxing, calm and quiet."
Pros: "It was perfect flight by all means"
Pros: "Punctual departure, arrival ahead of schedule"
Cons: "The man in front of me thought it was obvious that he should enjoy 130% space, leaving me with 70%. I couldn't even read my magazine. I've paid full price for my seat. Slow service. Half an hour wait for baggage claim."
Pros: "Comfortable seats, loaded/unloaded quickly, free online entertainment was great"
Cons: "Never got there canceled for weather."
Pros: "I slept"
Cons: "Provide real food. Board back to front, window to aisle"
Cons: "Terrible delays and little to no communication."
Pros: "no delays!"
Cons: "Delays sand discomfort!"
Pros: "TSA was very rude in Cleveland."
Pros: "We made it with all our luggage"
Cons: "LONG walk at ORD from gate to gate. Very confusing boarding process."
Pros: "I ended up missing my connecting flight because the flight left the airport almost an hr late....once i get to my connecting flight...ive missed it...soooo i had yo wait 4hrs for the next available flight & missed my doctors visit......im sooo pissed....."
Cons: "Missing my connecting flight"
Pros: "Boarding process was efficientt"
Cons: "Plane circled around for 30 min with no update from pilot. Luggage took 35 min to arrive."
Pros: "The crew tried"
Cons: "I sat in the middle seat of row 38. The last one between 2 tall broad melus there was no room to even put the tray table down.it was the worst flight I ever had. Never United again"
Pros: "Flight attendants could not have been nicer or more proactive."
Cons: "Wasted some 45 minutes while UA did paperwork for broken tray table. Really? You could not have done this beforehand?"
Cons: "No complaints"
Pros: "Able to sleep the whole way"
Cons: "Nothing in particular"
Cons: "Arrived at 1:30 AM"
Cons: "Lost my bag"
Cons: "Long waiting time to get luggafe"
Pros: "I did not like anything .We had four hours of delay. They did not even have the curtesy of giving us something to eat."
Cons: "At Chicago they charged me # 25(dollars) for my bag that weighed Twenty Five pounds. Why? When I left D.C. I had the same bag with me in the plane. When I asked the people at the United Counter no body could give an answer."
Cons: "Lost my luggage and made us late"
Cons: "After three on-time flights from the other side of the world, I was stuck in Chicago for a 3 hour delay. The flight finally arrived at Reagan 2 minutes after the runway closed so we were rerouted to a different airport where we finally landed 4 hours late."
Pros: "Everything you are.."
Pros: "Same....very possible experience"
Pros: "New plane"
Cons: "The way you bord the plane"
Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "Everything was nice about this flight"
Cons: "Prices to watch Tv"
Pros: "The time"
Pros: "The price"
Cons: "Frontier baggage always takes too long to come out. Crew was not very friendly. They were cordial but not genuinely kind."
Cons: "Nothing. It’s garbage."
Pros: "Fine for what I expected"
Cons: "Fine for what I expected"
Pros: "efficient boarding good information from pilot"
Cons: "arrival 45 minutes late"
Pros: "Time management"
Pros: "Never, never again!"
Cons: "What food ? Seats ? Sitting on hard surface. Not enough space. Pay for everything. Next will be pay for the air you breathe."
Pros: "Same,as above"
Cons: "Same as above"
Pros: "Total femal crew!!"
Pros: "Same as above"
Cons: "Same as above"
Pros: "We did not crash. I appreciated that. Also, we made slightly faster time than planned."
Cons: "I had no idea that a *carry on* costs $30. That's just obscene. My GF and I took a weekend trip to Utah and brought only our backpacks because we didn't want to spend the extra dough. Lame. At Frontier, you don't even get to choose your seats without paying extra money. If you want to guarantee that you can sit in the absolute worst seats on the plane that's gonna cost you an extra $5. Sure hope we get to sit together! Lame. The seats were one step above folding lawn chairs. Lame. When the flight crew refers to the 6 inch by 3 inch "table" as a "barbie tray" that makes it funny, but no less lame. How could we top all this lameness off with a lame sauce? How about the flight crew "requesting" your attention and forcing you to sit through a 5 minute *credit card offer*. I could not believe it when the credit card offer started. Afterwards, she walked through the aisles and asked every person who dared to gaze in her general direction whether they were interested in her offer. How many were? ZERO. Before this flight I truly had no opinion about which airline I should fly, but now I do have a preference... Literally anyone other than Frontier."
Pros: "New, very nice, very clean, very safe plane. I would fly this airline again."
Cons: "Frontier is a truly terrible organization."
Pros: "The flight was fine. It arrived on time, and I don't mind the immobile seat backs and the lack of a talk tray table."
Cons: "I received an email on Tuesday night informing me that my Thursday am flight was cancelled, due to anticipated weather (no increment weather at the time), The email provided no instructions for rebooking except a phone number. I tried rebooking on the web site, but that didn't work. The web site did not know about the cancellation at all and wanted to charge me a large rebooking fee. Meanwhile I was on hold for two hours. Finally, I needed a midnight trip to the airport in order to rebook. At the airport, I witnessed ill-informed and stressed agents failing to cope with stressed stranded customers. One agent told a customer that she refused to help him any longer because he recorded her."
Pros: "The flight was on time and the plane was clean. The crew was very friendly."
Cons: "The airline did not provide seat assignments at booking or prior to the flight. To secure seats together with my 11 year old son, I was upcharged at the airport ($85 for tow flights). No amenities were provided. Apple juice cost $3. No in flight entertainment, not even a magazine. This flight cost as much as a major airline when I booked it--the only convenience was timing back to our original airport. Add the seat up charge and I probably paid more. This experience proved to me that it might be ok to pay a little extra for a major carrier, especially on long trips."
Pros: "From check in to landing every thing was very quick and efficient!"
Cons: "Lost bags"
Pros: "Getting off the plane was the best part"
Cons: "Babies crying kicking my seat screaming in my ear"
Pros: "Size of plane"
Cons: "Staff members not offering water (at least). Only items that cost"
Cons: "It hasn't left yet and you do not know that."
Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."
Cons: "Lost luggage and delayed takeoff"
Cons: "Communication at the gate was poor. As well as the communication on board the plane."
Cons: "Upcharge for bags, seats, soda, water! No wifi, uncomfortable seats No mobile boarding pass, TSA pre-check Kiosks at the airport didn't work"
Cons: "The day after arriving at our destination, our return trip was canceled: "due to day-of-travel flight cancellation or traveler no-show." I can assure you, we did show; I had the pictures. They tried to put us on an earlier flight, which was not convenient, due to travel plans made 8 months prior, so the return flight was scheduled for the next day (again, inconvenient, due to loss of income). Frontier attempted to charge me for the extra day. After I complained multiple times, they finally waived the additional charge when I reminded them I was NOT the one who canceled the original flight. My daughter and I were provided $100 travel vouchers, each, for the "inconvenience." Frontier can keep their $200."
Cons: "Let people know about their carry on luggage charges!"
Cons: "Baggage for 2 pieces of luggage $75.00 then a gimmicky Visa card to earn miles not cost effective"
Cons: "more than 2 hrs late"
Pros: "Not much"
Cons: "Horrible space No comp beverage No wifi No magazine Delayed"
Pros: "made it to DC"
Cons: "delayed 1.5 hours. little information. no apology. no explanation."
Pros: "That the captain finally showed up to fly the plane."
Cons: "That the flight was delayed 5+ times with several conflicting reasons given."
Cons: "Seat was awful even though I paid for an aisle."
Cons: "Frontier airlines as a whole. Nickel and dime you for everything. Kinda surprised the bathroom was free."
Cons: "3hour delay."
Cons: "Paying extra for EVERYTHING. Will never travel with Frontier again."
Cons: "Only food for purchase - did not buy any. No entertainment available, incl music. Seating crowded."
Cons: "They nickel and dime you to death. Leg room is horrible if your over 4 feet tall."
Pros: "I just plain like the Frontier method as it has been done for years. The pricing, seating, employees and most everything else just works."
Cons: "I've traveled with Frontier for years and on previous flights to DCA, I thought I should blame the baggage claim delay on the airport. Now I am told it is a Frontier responsibility and I am livid. It gets worse every trip. This time it took an hour to get our bags and it was clearly unnecessary. The first bags came out at about 30 minutes, but after that they dribbled out with no explanation whatsoever. Someone is a real laggard and they need to be fired! This experience was so bad that it takes precedence over our previous beefs. Boarding could be much better from back to front and the new seats are terrible, but like I said, if the baggage could be fixed, I would be willing to concede a few. At this point, I am ready to jump ship to Southwest."
Pros: "Early Arrival"
Cons: "Paying for a seat"
Pros: "except for the food and what entertainment it was over all good"
Cons: "could not pay cash"
Cons: "they cancelled the fligh on me - over booked"
Cons: "Your seats and absolutely terrible. What kind of an idiot designed them. Yes sure you added a few extra seats but the comfort level is horrible. I had so much back pain for sitting on those garden plastic chairs"
Cons: "Having to sit on the plane for four hours in the same position of the seat."
Cons: "They charged me 70 for bags.... Which is insane.... Without warning basically."
Airlines flying from Alaska to Reagan Washington National Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Reagan Washington National Airport
Masks required on board, masks provided on flights from Alaska to Reagan Washington National Airport
Social distancing seating
Middle seats unavailable to book on flights from Alaska to Reagan Washington National Airport
Testing for antibodies, testing for symptoms for flights from Alaska to Reagan Washington National Airport
Waiving of change fees. Search flexible flights from Alaska to Reagan Washington National Airport