Cons: "Boarding members kept me for no reason to my Cary on bag"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."
Cons: "Flight was 3 1/2 hours delayed. In-flight entertainment system didn’t function. They didn’t perform a beverage/snack service. Very poor overall. Disappointing."
Cons: "No room in seat where this is suppose to be room. Arm chair tray tables??? Come on now... its 2019. TV was to small and poor TV quality."
Cons: "Our flight was delayed 4 times. We then sat on the runway for an extra 45 minutes because someone’s tv did not work. We missed our set transportation which was already rescheduled 4 times and had to pay $150 Uber to get home"
Pros: "Nice crew, reasonably comfortable seating"
Cons: "One of the requested meals was not vegetarian and another was a very basic sandwich (not filling or at all appetizing)"
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "We had a delay of 3 hrs which kept us waiting in the middle of the night"
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Pros: "The Crew"
Cons: "It was a passenger on the plane acting real suspicious. I didn’t like that. Also the seats was uncomfortable."
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Pros: "Nothing"
Cons: "Being trapped in the plane over 2 hours only to find out the flight was delayed close to 4 hours. Eventually booked a flight for the next day that cost twice the amount of round trip."
Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."
Pros: "Nothing"
Cons: "When flying frontier you know you're flying frontier for a low price certainly not the experience. My flight to my destination was fine ( no frills but fine) . My flight back home was Cancelled due to an airport issue ( not frontier's fault) however their overseas " reschedule flight line" provided little to no help to get me home. They simply did not have the training or care to help their customers to get home. Their sentiment was " so your flight was cancelled what do you want us to do about it? That's your issue Sir" Very poor experience!"
Pros: "Fast boarding"
Cons: "Pilot didn't show and he airline gave poor reasons why."
Cons: "There were no snacks, not one drink was free, and the seats did not even recline. I will not be purchasing any further trips with Frontier no matter the price."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Pros: "Crew members were extremely helpful and nice."
Cons: "I was charged for everything they could possibly charge me for, the plane was disgusting"
Pros: "Great crew and they kept a great vibe going on the flighr"
Cons: "Nothing"
Pros: "I don’t like anything at all the worest airlines ever"
Pros: "I liked when the flight was canceled and I got to book with another airline."
Cons: "Everything about this experience was terrible."
Pros: "Smooth ride. Great abs friendly crew. I will continue to fly spirit."
Pros: "The take off was smooth, the flight itself was smooth except toward the end because of the weather in the city we were landing in. The seats on the plane were comfortable. The boarding process was easy and didn't take long. No delays."
Cons: "The food and drinks available for purchase were extremely expensive. The flight crew was not that friendly. The flight attendants had sour looks on their faces. When flying with other airlines, the captain and a flight attendant have always been at the entrance to greet each person that boards the plane. This was not the case with Spirit Airlines. No one was there to greet as people were boarding and when getting off the plane, the captain was standing at the exit but did not say anything, just stood there and watched with an unhappy look on his face."
Pros: "Overall it's was a solid flight! No major problems"
Cons: "The only problem was a 2 hour delay."
Cons: "When we arrived at the airport we were told the flight was over booked and then subsequently closed, which was 1 hour and 7 minutes prior to departure. Much to our dismay we were told the flight was taking off at 12:48pm instead of 1:10pm. When we finally arrived to the gate at 12:43 after going through security the flight had already departed at 12:33pm seeing all the seats were filled. No other flights to Boston or a close proximity available on the same day and of course no refunds!! So after a rent a car and 19 hour car ride are almost back in Boston but are still not sure where our luggage is that we had already paid $250.00 for at check in!! Will never fly Spirit Airlines again!"
Pros: "That I was able to get to my destination on Delta and Jet Blue!"
Cons: "A simple trip to Boston for a long weekend became a nightmare when my flights there, and back were both cancelled after hours of waiting and waiting. There was barely any communication to the passengers about what was going on, and how we should handle it. The folks helping me over the phone were far superior than the poor employees at the gates who were less than helpful. I can't rate how my flight with you was, because I never saw one of your planes actually fly! RIDICULOUS!"
Pros: "Our flight from Boston to Atlanta was a great experience. Boarding went well, plane was new....all good."
Cons: "Our return flight from Atlanta to Boston was cancelled due to mechanical problems. Spirit had no way to rebook us in a timely manner (a fight 4 days later was offered from their help line). Since they only had one flight a day from Atl to Bos, any cancellation would be close to impossible to rebook for stranded customers. Unfortunately I cant recommend this airline to anyone unless you have a flexible schedule both ways. I had a test the next morning, so got a full refund for the return trip, and instead of arriving home at 3pm I arrived at 1 am . Plus the added cost of a last minute flight on a different airline."