ATL - LGA
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ATL — LGA
May 20 — May 271
Round-trip
1 adult
Economy
From?
To?
Fri 5/20
Fri 5/27
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Good to know
Low season | August |
|---|---|
High season | December |
Cheapest flight | $62 |
Average price round-trip | $180 |
Good deal round-trip | $153 |
Good deal one-way | $100 |
Best time to beat the crowds with an average 24% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Atlanta Hartsfield-Jackson to New York LaGuardia
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When to book flights from Atlanta to LaGuardia
Estimated round-trip price
Average price per month
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Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $100 or less one-way and $153 or less round-trip.
- The cheapest flight from Atlanta to New York LaGuardia Airport was found 24 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is August.
- Morning departure is around 11% cheaper than an evening flight, on average*.
FAQs for booking Atlanta to New York LaGuardia Airport flights
Top 5 airlines serving Atlanta Hartsfield-Jackson to New York LaGuardia
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20177 reviews
8.2Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Staff was rude
Cons: "Boarding members kept me for no reason to my Cary on bag"
Pros: "Great crew. Quick service."
Cons: "Plane is a bit older with tiny tv screens."
Pros: "Nothing really. It was as expected, but not more."
Cons: "Seats were cramped for all the talk of legroom"
Pros: "The general experience was mostly the same as usual except for the extremely long delay caused by weather (out of the airline's control)."
Cons: "JetBlue staff at ATL never once updated passengers on the delay. The overhead space filled up too quickly during boarding and I was forced to check carry-on without time to secure or gather my effects. JetBlue baggage claim staff at JFK were then purposefully misleading and evasive."
Pros: "This time within the last couple months the trip a lot better."
Cons: "Not taking over 5 hours to get to my destination."
Pros: "I slept throughout the flight."
Cons: "I did not experience any disturbance."
Pros: "All my needs were met, but at times I did feel like staff were perhaps “inconvenienced/annoyed” by my frequent requests for water. I drank alcohol and thus wanted to stay as hydrated as possible. Also, the seat belt thing/issue. FAA or someone needs to review and update the bathroom policy. Consuming water is vital for our bodies and we need to be in situations that allow us to do so and also allow us easy access to flush out our toxins/liquids."
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Pros: "Crew"
Cons: "Nobody speaks english. Announcement also in Portuguese. Very difficult for foreigners. Gate people are awful."
Cons: "Our flight out of Atlanta was delayed twice, and eventually cancelled due to mechanical problems - this caused us to miss our connecting flight from JFK to TLV. We had to rescheduled our flights (slow and convoluted route): Atlanta, Boston, Newark, Tel Aviv. We are presently in Boston."
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "Comfort in seats and friendly service"
Cons: "TV movie music"
Cons: "There was no one sitting on the chairs behind us. We asked the attendant if we could sit since our sits were full. Anyways hope next time if the door is closed and passengers are tight they could sit on empty sits ."
Cons: "The temperature in the plane was freezing for the first hour it was only when passengers had to ask it to warm up"
Cons: "The door wouldn’t open once we arrived in Detroit"
Pros: "Nice plane, amenities"
Cons: "Better information about perpetual delays - honesty about delay. Information to respond appropriately."
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Pros: "The landing was excellent. The crew just okay , not warm or serving well."
Cons: "The movie too old movie and the device hard to use e.g. change the movie from channel 1 from first movie to the second movie. The attendant not give my request (water) until I need to walk myself to the back."
Pros: "I boarded fast"
Cons: "flight attendant was moddy"
Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"
Pros: "Wi fi and the tv made the time pass quick , seats were big , flight was quick"
Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"
Pros: "Cabin crew were polite and cheerful"
Cons: "Long delay"
Pros: "The staff was very nice."
Cons: "We wasnt told how to use the tvs and where to put earbuds."
Pros: "Good snacks, was switched to an “even more space” seat"
Cons: "Changed gates without notification, got at email with delay notification but no information that the gate was moved from 5 to 25 until I went up to ask the desk staff since my departure wasn’t showing on the screen. Very loud engine for some reason. No USB a chargers on plane is old school"
Pros: "I really enjoyed my flight. I generally fly Delta but I was really impressed with so many features this flight had to offer. Free television with movies and free WiFi. The staff was very friendly and the snacks actually were some of the things I get at home. I will fly jet blue in the future!"
Pros: "We upgraded to the “extra legroom” seats and they were so comfortable. The free entertainment was very nice and made the flight time pass quickly. The crew was friendly, attentive, and kind. We are looking forward to flying with them again."
Pros: "Great crew."
Cons: "The usual negatives with discount airlines- pay for seats, food, ear buds etc. free snacks available and excellent."
Pros: "JetBlue has always been decent. I like that this trip the flight was an easy board on and off."
Cons: "With all Planes now it seems the seats are for quantity and less quality. So it's fairly uncomfortable to sit in them. Plus when you have back problems that doesn't help. Cheap ticket will equal a cheap seat."
Pros: "Boarding was smooth, on time and efficient. The crew was friendly and they moved quickly in the cabin so not to disturb people sleeping on such an early flight."
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "Well organized"
Cons: "There wasn’t a thing that needed to be fixed. Future airlines."
Pros: "Legroom, free movies, and the crew members were courteous, and professional."
Cons: "They only offered chips as snacks; I wish there were really foods I could order."
Cons: "We were delayed due to poor weather on takeoff and on landing due to airport traffic."
Pros: "Jet Blue was GREAT- as usual. I want you to know that getting through security in ATL airport was an ordeal. Incredibly long lines, disorganized (a sign clearly said, TSA Pre-check- line up here) and then the people managing the lines yelling at us (and this is an observation) because they wanted us lined up further back. This was baffling because the actual line into the TSA space was empty at that point. I think the ATL security staff could all benefit from some further training about to work with people effectively AND ATL airport needs to look at their systems. I know it's a busy airport, but there has to be something better than what they are doing now!"
Pros: "My partner and I bought extra legroom seats we could sit together. They were expensive but nice. The crew was very friendly and tried to help with my broken screen/entertainment system. When the attendant couldn't fix it, she said she could offer me a cocktail but since it was 10:30 am, it was kind of hard to justify."
Cons: "It's a first world problem to have a broken personal entertainment system at your jet seat so, of course, one keeps these things in perspective. I mention it only because this flight was relatively expensive ... and I was really looking forward to watching The Greatest Showman. :-)"
Pros: "The snacks"
Cons: "By the time we boarded in row 8 all overhead bins were full thru row 16. Made getting off more difficult when we had to get our carryons"
Pros: "I like the new collaborative coffee option at the gate and the get-your-own-snacks option upon boarding."
Pros: "Everything was on-time and we arrived early with no problems. Wasn't expecting even snacks/drinks on a 45 minute flight, but they served them. Crew was even more friendly and helpful than usual."
Cons: "E-mailed me advertising a free drink on BOS-->LGA flights, but I didn't see that."
Pros: "Landed early and safe"
Pros: "Nothing"
Cons: "Plane was delayed...they inform passengers of the delay, then set back to the original time. Horrible. This airline stinks."
Pros: "Quick and on time"
Cons: "My seat did not go back, and sitting upright the entire flight was very comfortable. When I asked the fight attendant about the seat, he said seats do not go back forward of the exit row. Had I known this, I would not have booked my seat. This information was not made clear to me when I arranged the flight. I am looking to book another flight R/T from Boston to NYC and would appreciate compensation for this upcoming flight."
Cons: "Flight was delayed by 80 mins and then we had to taxi for an additional 45 mins. We were supposed to arrive at 9:40, we did not get off the flight until 11:45pm."
Pros: "Polite crew. Flight on time."
Pros: "Seats were comfortable"
Cons: "Smell in the air"
Pros: "the atmosphere, appearance of lga, the wheelchair service attendants-kind, courteous and attentive."
Pros: "Comfortable seats. Good wifi most of the flight. Usual JetBlue professionalism."
Cons: "Not JetBlue's fault but we had to wait on the runway about 45 minutes because of weather issues up north. Otherwise a great flight."
Pros: "Nothing"
Cons: "Nothing"
Pros: "Special assistance readily available"
Cons: "The weather"
Pros: "Flight crew were good."
Cons: "My checked baggage did not make it on this flight even though it was checked in over an hour before the flight. I have been getting the runaround at the Baggage Claim area and on the phone. It may be delivered tomorrow afternoon and I have food items in the baggage and it may not be delivered until the afternoon of the next day. They don’t have a good baggage tracking system."
Cons: "A tv on plane"
Cons: "Too freakin cold."
Cons: "No personal entertainment system. Has to use my phone."
Pros: "Seats were pretty comfortable. We were allowed to deplane down a staircase off the back of the plane. Very cool."
Cons: "N/A"
Cons: "On time departure. Meal service."
Pros: "no"
Cons: "on time departure"
Cons: "Delayed"
Cons: "The seats could be bigger."
Cons: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."
Cons: "Everything was fine, crew was great, but the wifi entertainment system is a joke. Its nice to allow passengers to connect and watch movies or shows, however, when trying to watch a movie it constantly buffers. More buffering then watching, to the point of just stopping and skipping it all together."
Pros: "Knowing what carousel luggage was at - I suppose."
Cons: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"
Pros: "The greatest part of the trip for me was the smooth landing."
Cons: "I wanted a voucher ride but they only needed a few volunteers."
Pros: "ABSOLUTELY NOTHING!"
Cons: "At 12:40 p.m. we boarded American Airlines flight 1350 in ATL, just to SIT on plane for 1 1/2 hours (half the time with NO AIR). Computer problems. Had to get off plane, then had to wait in 3 lines. Agents were so UNPROFESSIONAL! Kept saying flight would go... DID NOT go until another plane came in at 9:00 PM! We, needless to say missed our connecting flight to SYDNEY and had to wait til next day and fly to SAN FRANCISCO, then to MELBOURNE, then on to Christchurch. We MISSED out on TWO DAYS of our short trip! which included missed reservations!!"
Pros: "Legroom"
Cons: "Snacks, non usable Wi-Fi"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Pros: "Size of the plane and smooth ride"
Cons: "Enormous delay"
Pros: "We took off on time and landed about 45 minutes early. That was great"
Cons: "My bags were lost and didn't arrive in New York with. They were not delivered until 1am that night."
Pros: "Pleasant and helpful staff"
Pros: "Once we finally departed the flight timing was excellent."
Cons: "This was the first flight out. Flight was delayed and there was no gate agent that communicated why the flight was delayed. When we were finally able to board, it was NOT done by group number and thus I had to check my bag."
Pros: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Cons: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Pros: "Food was better than expected."
Cons: "Flight was too warm."
Pros: "We had to wait in the airplane upon arrival in La Guardia NY because wheelchair was not ready."
Pros: "Quickness of flight once up in the air"
Cons: "Getting stuck at gate waiting for air traffic control to find/make the flight a new flight plan"
Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"
Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "For the most part the trip was wonderful."
Cons: "I was unhappy because every leg of my journey I was being charged for my baggage. I thought this was unfair. Those working with customer service was not helpful either. They were frustrated and thus frustrated me. In addition my flight was late leaving the airport and the captain nor the stewardesses gave an explanation. This was unacceptable. We were late over hour."
Pros: "Nothing"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"
Cons: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"
Pros: "The flight staff had an amazing energy about them especially for 7am. They didn't do anything above or beyond but they extremely pleasant, energetic, and courteous. The pilots also pulled off the one of the smoothest landings ever."
Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."
Pros: "Nothing"
Cons: "Both flights, to and from around had to go search for my baggage and on the return flight I even had to go to a different terminal. The service is unacceptable. I will never fly with AA again."
Pros: "Quick flight, great service"
Cons: "Was not accommodated for a missed flight"
Cons: "The crew was late arriving to the gate which delayed boarding and then the plane had an electrical problem that could not be quickly fixed so had to deplane, go to another gate and board another plane. We were an hour and a half late leaving."
Cons: "No gluten free snacks"
Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."
Pros: "The female flight attendant attempted to fill the shortcoming of her coworker"
Cons: "Condescending attitude towards bodies on the flight from the male flight attendant"
Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."
Cons: "Once again the boarding process was a mess. No clear directions given on when groups should board so everyone from every group bombarded the gate. This slowed down finding overhead bin space and getting seated for everybody. Delayed everything when there was such an easy solution."
Pros: "The gate crew in Roanoke were professional and helpful. The next day's flight was on time and uneventful."
Cons: "The flight attendant was unfriendly at boarding. He did not say or play any pre-flight safety announcements. We were told the flight might have to refuel in Richmond due to major weather delays in LGA. When we were landing they said they expected a refuel and a quick turnaround in Richmond. On the plane after landing, I learned via my phone's internet the flight was cancelled. They never announced it on the plane. At the final moment before we disembarked, the crew told us to be sure to take our belongings. When we landed, Flightaware showed delays of 45 minutes at LGA. AA never took responsibility for the problem though the gate crew mentioned they canceled the flight because the crew was going to be over their maximum hours. AA really couldn't plan to allow for up to an hour delay? I feel disrespected and even deceived. Although it was clear that flight attendant really needed to get off that plane. At the gate, we were told there were no available flights to NYC and were stranded overnight in Richmond. AA did offer a hotel pretending it was a courtesy since they claimed the problem was weather related and not theirs. We chose to stay with relatives and were told AA could only provide transportation from the airport which we did not need. We often have problems and cancellations on this route from when it was branded a US Air route to the present, but this was egregious."
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Pros: "food"
Cons: "My flight was overbooked. I almost didn't make it home."
Pros: "The flight board on time, the crew was hospitable and seat was comfortable."
Pros: "Respesv your promise for the bording time"
Cons: "When the crew bothering me"
Pros: "Timeliness"
Pros: "Everything!"
Pros: "Very professional"
Cons: "We didn't leave on time"
Cons: "Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine."
Pros: "Crew was above and beyond. Really helpful and kind."
Cons: "Flight was delayed"
Cons: "I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat."
Pros: "Did not really like it."
Cons: "More communication from the boarding staff. The delays kept increasing. Due to weather, we were delayed 4 hrs. They only decided to accommodate everyone with water and snacks 3 hrs into the delay."
Pros: "The seat for United First is really comfortable and the in-flight dinner for the route was pretty good."
Pros: "Efficient boarding."
Cons: "N/A"
Pros: "The seats were comfortable with adequate cushioning."
Cons: "The drinks served in plastic cups were tiny."
Cons: "Flight was super delayed, staff wasn’t very helpful when I was getting rebooked"
Pros: "I got upgraded to first class and I was pleasantly surprised by the excellent service. Flight was on time. Crew was very nice. Food was great too."
Pros: "The gate staff really worked to re-route the whole passenger group after a missing part grounded the plane for the whole day. They kept their cool and were great."
Cons: "How could it be that United could not even find a single airplane part in Atlanta for a whole day, making us miss our flight to Honolulu and stranding us in San Francisco overnight. Then finally on arrival at SF one member of United’s Customer Service was rude, causing me to totally lose my temper, which I never do. I always try to avoid United, made an exception, and paid for it."
Pros: "Not many passengers on plane."
Cons: "Three hours late taking off."
Pros: "Flight crew was polite"
Cons: "Took forever to board and exit the plane"
Pros: "The crew The entertainment options The power options The drinks"
Cons: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."
Pros: "I was separated from my 4 year old and 7 year old children as well as our husband. We bought our tickets together but we're out on 4 different rows. I asked flight attendant for help and she was rude. She talked to my husband who was further in the back and came back and told everyone it was ok for my kids to not be with their parents because my husband said it was ok. It was not ok, it was awful. After I started crying someone finally traded spots. But I didn't like that my husband's wishes over Road mine, it was misogynistic and she was a woman, a very condescending women."
Cons: "That our family was separated. That the female flight attendant talked down to me in a misogynistic way"
Cons: "I prefer an entertainment console and monitor in the seat in front of me."
Pros: "United did a great job keeping us informed of where the plane was and why we were being delayed. Only 15 minutes late. But staff explained why and I think this helps ease people's anxiety. Inflight wifi was awesome!"
Pros: "Smooth flight esp getting people in and out"
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "Good crew."
Cons: "Late"
Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."
Pros: "Nothing"
Cons: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"
Pros: "The flight was smooth"
Cons: "The flight didn't offer PDE"
Pros: "Nothing"
Cons: "It was not a good experience at all. Honestly, I wanted my money back. I sent United this letter, but no one is gotten back to me yet. Hello, my name is David Larkins. I have had literally the worst airline experience of my life today with United airlines. With confirmation number BS2EL9, my flight was set to go from Atlanta to Burbank, with a connection in San Francisco. The flight from Atlanta was delayed about 10 minutes, however, they assured us that we would arrive in San Francisco at the correct time of 9:39 AM with enough time to get to our connecting flights. They lied. Whereas we did arrive in San Francisco at around 9:39 AM, the plane taxied for approximately 15 or more minutes before letting anyone off of the plane. Still, I ran to my connecting flight before it left the runway at 10:10am. However, I was not permitted to step onto the plane by the fellow at the gate at the time. He told me that because boarding time was over at 9:55a, he would not let me step on the plane even though it was still on the runway. I was upset. I went to customer service and explained my situation to them. Speaking with a girl named Krystin S., I explained that I really needed to get to Burbank on time, before 2 o'clock. Today, I had a final for school, a meeting, and interview with a job, and I had to drop my dog off at the vet for an appointment which costed around $150. Krystin told me that there was nothing she could do, and offered me only a meal voucher. I was offended, and declined the voucher. I then spoke to customer service and they told me there was nothing they could do after informing me that the flight that they switched my flight to was delayed yet another hour and I would not arrive until 350pm. This is absolutely unacceptable, and I need a remedy. Far larger than a simple meal voucher. I have lost more money by missing my flight to Burbank because of the Atlanta airport lying to me then the flight was even worth. Also, I requested to speak to someone, but the representative on the phone said they didn't have a phone number to speak to anyone which adds to the cumbersome nature of this issue. Please contact me back, as soon as possible. I'm very upset at the situation. David Larkins"
Pros: "Everyone working the flight was wonderful"
Cons: "United, once again, was late and delayed."
Pros: "Flight attendants were helpful, courteous, and welcoming."
Cons: "My seat didn't recline"
Pros: "Comfy and we always fly united. Great experience"
Cons: "On the way back we had turbulence but that isn't anyone's fault."
Pros: "Nice comfortable seating. Fell straight to sleep"
Cons: "Nothing"
Pros: "They let people get on with oversize bags when sequence 4&5 get on there's no room left"
Pros: "This regional airplane was extremely comfortable! The flight was comfortable and the crew was very helpful."
Cons: "I wasn't too excited that the in-flight entertainment quit working about five hours in, but the crew did their best to remedy the situation."
Pros: "The seats were much more comfortable than the regional jet and I was able to get some rest."
Cons: "N/A"
Cons: "The staff member in the boarding gate was very unorganised she was announcing incorrectly two times , which make the passengers confused. Leg room inside the flight was to tight."
Pros: "I appreciated the seat assigned to me was directly behind first class; gave me more leg room."
Pros: "It got to me to Atlanta fine. But going back to Newark was a nightmare."
Cons: "When I checked in at Newark, I upgraded my seat from 22 B to 7B for $55. I also paid $25 for my small piece of luggage. I was told there may be a lot of suitcases and it was better to check it. When on the plane, a stewardess came up to me and asked to see my boarding pass (which was scanned when I got onto the plane.) I gave it to her and she never returned it to me. I get an EMAIL while in Atlanta, saying my seat on the flight was canceled because I was a NO SHOW on the 27th to go down to Atlanta. I had the receipt of my seat upgrade, my receipt for the checked luggage, and the tag on the luggage. I called United who said I wasn't on the plane. After a long conversation, she said she fixed it. I get to the Atlanta airport on 10/31, and I was not in the system. I had to get a supervisor and they said my seat was gone and I may not be able to get back to NJ that day. After the agent called United Headquarters, they finally got me on the plane. I was told once again I should check my luggage and shelled out another $25. I then get to the gate, and the agent at the gate was asking for 10-20 people to check their luggage for FREE. That was it for me. I will not fly United again, and have already requested that my Executive Admin's not use United and use other airlines when they book business trips because I would hate for anyone to have to go through what I did. I am 44, have been flying since I was 5, and have never had anything like this happen and don't want it to happen to anyone else I know. I was disgusted by the whole situation."
Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."
Pros: "Flight was on time departing and very early for arrival."
Cons: "Boarding agents and cabin crew didn't convey a friendly tone. Multiple announcements made about keeping the boarding lanes clear and roller bags needing to be checked though some space in the overheads remained available. A full flight in the same plane from Denver seems to have plenty of overhead space, but a full plane leaving Atlanta runs out early?"
Cons: "In general, all the crew and counter people are not able to say "good morning" or smile, besides a delayed flight made a really bad experience"
Pros: "Comfortable seats and lots of leg room. I was not crowded at all. It was so nice to not feel cramped and to have plenty of room around me. It was one of the most comfortable flights I have experienced in years!"
Cons: "I did not like the idea of having passengers wait so long to board the plane. I already had a stressful day before arriving the airport and did not need any more delays."
Pros: "Very little"
Cons: "The flight attendant at the door when boarding didn't smile or say anything to me, I was the one that greeted her!! Plus she was the same the whole flight like she had somewhere better to be!!"
Pros: "I really liked the United Staff in Houston."
Cons: "My flight to San Francisco was delayed and the gate agents were frustrated overwhelmed and provided poor customer service."
Pros: "I hadn't been on a United flight in quite some time but gosh this flight was awesome. Very comfortable lots of overhead bin space even had in flight entertainment. Would love to start back flying United more frequently"
Cons: "I truly have no dislikes so I can't come up with 50 characters I don't think"
Cons: "Flight was canceled due to not enough staff and it caused me to miss out on money and I wasted my time because I was not informed until 7hours later"
Cons: "I spent 4 hours waiting for a connecting flight the scheduled wait was 45 min"
Pros: "I liked the staff. Everyone was nice and hospitable."
Cons: "The ride was a bit bumpy, but sometimes that's uncontrollable."
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Cons: "Bad"
Pros: "Being upgraded"
Cons: "Nothing was bad"
Pros: "The boarding process was very simple and the crew was friendly."
Cons: "There are great entertainment options for in flight viewing, but there is no warning ahead of time that additional applications have to be downloaded in order to use them. At 30,000 feet it is impossible without paying for wifi. Also, I was actually looking forward to the little snack sized peanuts. Instead, you're given a salty trail mixed something that's seasoned very heavily. It just made me want to sneak water from the drink cart rather than curbing my hunger."
Pros: "you guys have tvs in the headrest and its spacious in the seating area. you all treated me way better than spirit airlines!"
Pros: "Seats were comfortable and good amount of leg room"
Cons: "No fault"
Pros: "That it was a quick flight"
Cons: "If they didn’t charge for a snack or a soda after all the money that you spent"
Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."
Pros: "The crew was very pleasant"
Pros: "...NOTHING! I WILL NEVER PURCHASE A TICKET ON FRONTIER AGAIN!!!.........NEVER!!!"
Cons: "AT APPROXIMATELY 2 PM, FRONTIER CANCELLED MY 5:59 PM FLIGHT TO ATLANTA!!! LUCKILY I WAS ABLE TO PURCHASE A LAST MINUTE TICKET ON ANOTHER AIRLINE AND SALVAGED MY TRIP TO THE SCHEDULED REUNION!!"
Pros: "The crew was friendly amd helpful."
Cons: "The seat didn't recline well and there was no drink or food on the plane."
Pros: "Nothing"
Cons: "Flight was crowded seats were extremely uncomfortable you have to pay to select a seat that doesn't recline."
Pros: "I liked that I got home in good time and that I was comfortable"
Cons: "Boarding was a little difficult, not through the fault of the airline but there was a passenger that had to be accommodated and it took a long time."
Cons: "Delayed by more than hour"
Pros: "Price was good, flight crew were very friendly and professional"
Cons: "Seats didn't recline."
Pros: "Cheap flight"
Cons: "Poor service; carry on bag you had to buy; email saying that we had to show up 2+ hours before the flight, which meant I had to be at airport at 3:30 AM, for a 6:30 AM domestic flight; arrive 1 hr late into NY; misleading marketing about costs of flight"
Pros: "What's the point of charging cheap fares if your seating will suck, you will chrage me FOR ME TO CARRY MY OWN BAG and on top not even a soda is free??? Nothing to eat on the plane unless I am ok with Oreos and Beef jerky? Who told the CEO that this is a good strategy to get people to come back to it... NEVER AGAIN!"
Pros: "Cheap flight!"
Cons: "Maintenance issues on the ground, so didn't leave the airport for an hour and a half. Then due to wind conditions, stranded in the air for another hour. Missed a meeting I was supposed to be at. UGH all around"
Pros: "The view and that the flight was smooth"
Pros: "Generally on time flight for departure; return flight arrived a bit earlier then planned; crew was very good! Captain Kirk had skills with his landing."
Cons: "Seats were too cramped, as well as the underseat space; felt more like the airline was intentionally pimping us for more money, by NOT clearly explaining the carry on fees (if any); maintenance issue."
Cons: "The flight was cancelled , the worst airline ever , im done with them"
Cons: "literally the worst airline experience I've ever had. I will never fly them again."
Pros: "Hated the entire experience!"
Cons: "Flying with Frontier had to be one of the most traumatic experiences of my life. I arrived at the airport to find that they could not check me in when in fact my original Atlanta to New York plane had not left. The agent lied and made it seem like the plane left so I purchased a $99 ticket to Atlanta to Trenton, NJ, a local airport that was 1 hour and 46 minutes away from New York. I purchased the ticket and went to the LGA gate just in case and called the 801 number to be rebooked back on my original flight. The rep on the phone shared I would not be charged the $99 but today, 1/6/17 the charge posted on my credit card. I had to go to Trenton, NJ, send $33 for the NJ Transit, plus 2 Uber rides totaling $53."
Pros: "It wasn't over sold or a full flight and there wasn't time wasted boarding."
Cons: "Baggage fees and we hit turbulence during take off and the pilot never made an announcement. It was stormy in ATL so you'd like to be warned. The flight attendant eventually made an announcement after there were screams as the plane dipped suddenly creating a roller coaster drop effect. Also the seats were impossible to get comfortable in, the arm rests too small and they didn't go up so although no one was next to me I was trapped in my seat. Also because I was in an exit row it didn't recline. Oh and the reading lights are aggressive. I wish I'd packed an eye mask to block out that light and the light from the exit sign. Thankfully it was a short flight. The airfare is cheap but after you pay all the fees you might as well book on a more comfortable airline."
Pros: "the seating for which I paid $20 was spacious"
Cons: "I think this flight only leaves once in the evening from LGA and they couldn't get that right. I didn't realize there was a fee for carry-on and since I paid the fee round-trip, I might as well paid another airline that charged slightly higher for the entire trip. No complimentary drinks or snacks - really!"
Cons: "It was bad enough that we had a delayed flight but while we waited for 6 hrs. No one gave us water or anything. And then when we went on the flight the only thingthat was offered for free was drink we still had to pay for peanuts. Never again. You can't be the only flight out of NY and have NO Pilot available. The ticket was cheap but not worth it. I wish I would've seen the reviews before I booked"
Pros: "Cheap flight price"
Cons: "The flight was extremely rough and the stewards was slightly rude. Bag prices were outrageous."
Pros: "I liked the fact that the stewardess apologized after she realized that she assumed wrong."
Cons: "A stewardess yelled to get my dad off the plane because he was "drunk". This was not the case, he is on medication and needed to take it. I was very hurt and embarrassed because I was already concerned for my dad and there were many people on the plane. It was disappointing."
Pros: "I didn't like it all I was booked for a job in NYC which I'm late getting to the staff was really rude"
Pros: "Very comfortable flight"
Cons: "Had to choose my seat and pay for it"
Cons: "It was NEVER CLEAR to me when I booked the flight that I would later be charged $30 for a carry-on at the time of check-in. It may have been in some fine print somewhere (and even finer print for mobile phone users), but this is outright DECEPTIVE. Also upon check-in, I was led to believe that I could only choose a seat for a $10-$20 surcharge. It was NOT CLEAR that if I allowed random seat selection I could avoid this surcharge. SHAME ON YOU for HIDDEN COSTS."
Cons: "There was no clearly stated in the online booking instructions that a carry-on baggage is not included in the ticket total price. It happened to be a very unpleasant surprise during the check in."
Pros: "That I didn't miss my flight"
Cons: "The lady at the counter was very nasty not helpful at all. Then the plane took off a hour late..."
Cons: "Was never told you had to pay for bags either $30 to check and $40 to carry on!!!! I wouy have chosen another airline!!!!"
Pros: "Cost"
Cons: "Comfort, they let standby passengers board and then took them off again once regular passengers showed up"
Pros: "Nothing. They did half their job."
Cons: "Their ticket counter at LGA is hardly ever open and when it is their employees are rude. They tried to charge me $410 to change a flight i originally paid $210 for. I tried to move it one day. Also, get ready for a 30 min sales pitch for their credit card. Talk about a captive audience. Garbage airline. Do not use."
Cons: "DELAYED"
Pros: "Absolutely nothing"
Cons: "Hidden fees. Aircraft was freezing. Got a migrane"
Pros: "Price was slightly lower than other airlines"
Cons: "No water was offered and seats were uncomfortable"
Pros: "The pilot was nice and the plane was very clean."
Cons: "One flight attendant was yelling all over the plane instead of politely walking up to guests and informing them that the overhead baggage holders were full. Also, there seem to be a mix up with seating as before the plane doors closed, this same flight attendant allowed a guest to move to another seat, only for the ticket attendant to walk back on the plane and inform the flight attendant that she needed those seats. I usually fly with Delta, American Airlines, and in my 30 years of traveling have I not seen such unprofessionalism with regards to miscounted seats and the way the flight attendant handled those customers."
Cons: "Extra charges"
Cons: "We were stuck at the airport for over 8 hours. Nobody gave us any information for a while. Nobody gave us any voucher for food or anything. I missed a really important event because I was stuck at the airport."
Pros: "Knowing up front before booking you will pay for everything. In the end the low price issn't really that low once you pay for everything else."
Pros: "Didnt like anything"
Cons: "It was a more then little shocking hearing at the gate that I'd have to pay $60 before boarding for my bags."
Pros: "Price real good if I hadn't been change $60 for luggage"
Cons: "Extra money for luggage tried to charge for carry on bag coming from NY $40rxtrs amt was more than Delta or Southwest plus flight return too late spent day in NY no one at baggage check-in at 10:45 had to wait until 2or3:00pm"
Pros: "I need and want a refund."
Cons: "Barbara, the manager at Hartfield/Jackson in Atlanta is very rude and has no compassion or interest in customer service."
Cons: "Frontier charges $30 for every carry on. No where in the processing of purchasing our tickets did it tell us about that extra charge! Once we went to sign in the day before the flight or asked is about our luggage & then charged us the $30!"
Pros: "n/a"
Cons: "dishonest with customers on delay times, and not enough communication during delayed boarding and arrival time. Both flight departing from LGA and departing from ATL were two hours delayed."
Cons: "I paid $40 for a carryon bag that was not verified when boarding. In essence it was a waste of money."
Pros: "Nothing"
Cons: "Charge me 65 for 1 bag"
Pros: "I like that the plane didn't crash. Other than that Frontier's service, from paying for your carry on and beverages and the ticket agents to the flight attendants was, I imagine, worse than a greyhound bus ride. I was able to download the frontier app and get my boarding pass, and make the flight (drenched in sweat from running through the airport) as they were closing the boarding door. Thank god for cardio and determination."
Cons: "There were five ticket agents at the counter when I got to the counter (an hour before my flight). All five of them were helping one person and talking to each other for about 10 minutes. Then one split off to help the next person in line - or just to get a laugh by telling the couple they weren't make their flight and they weren't going to drop anymore bags to the plane because we were close to the 45 minute cutoff before the departure time. Perhaps if they had been working as a team rather than a gang the whole lot of us would have been checked in on time. When I got on the plane (after asking folks in security if I could get in front of them and running like a madman through the terminal) the flight attendant was the pinnacle of passive aggressive annoyance. This was my first and probably last ticket I buy flying frontier."
Pros: "I liked that i made it to my destination."
Cons: "I do not like that the website does not clearly state that a backpack is a personal item. But here is the con, they say pay now for the bag or pay more at the airport! So of course you pay. On my return and upon picking up my boarding ticket i asked about my backpack and she told me it was a personal item and that it is free. She handed me a ready made slip of paper to call for a refund and said she would make a note in the system to this effect. When i called for my $80 refund i was told well the note in the system only mentioned your return flight so we will only return for that flight. Ok..ok. You see where im going with this. This is a class action lawsuit in the making."
Pros: "The flight was better than the flight going to Atlanta because the plain was newer and had better seats. The flight crew was great going and coming back."
Pros: "Great for traveling short distances. Got in and out very quickly. Very smooth take off and landing on the way back. We also got to be seated in the emergency exits, so we had much more space."
Cons: "Very small and cramped seating. Not for someone who is bigger. You have to pay for everything, but you don't need anything if you're only flying an hour and half."
Pros: "flight was only delayed because of weather. captain was good to explain and we didn't lose any time in transit."
Cons: "there is no organization, zoning was called two at a time vs. one at a time to allow for ease of lining up."
Pros: "None"
Pros: "Yes"
Cons: "Overall great experience. Thank you."
Pros: "Flight took off and arrived on time."
Cons: "Navigating the Spirit Airlines web site is like dealing with a used car salesman; you have to watch every single step of the way, because they will add unnecessary, unwanted charges if you are not careful. After this trip, I will never fly Spirit Airlines again. I wish I had booked a 1-way flight, rather than round trip, so that I could return on a decent airline. There is a reason that Spirit gets a 1-star rating on www.consumeraffairs.com/ If I have to fly to Atlanta to Philadelphia again, I will take either United or Delta."
Pros: "Nothing"
Cons: "At least 12 delay changes due to mechanical failure. Original departure was around 3pm on Sunday then it changed to 830pm, past midnight then 1 pm Monday. The gate staff was not trained to deal with customer service disputes. We were poorly informed about statuses. A food voucher was given to us minutes before any restaurant closed so I couldn't use it. I ended up booking another flight with another carrier. When the after midnight delay notification was rendered, I called the outsourced customer service and received no recourse for my inconvenience. Not even a comp checked bag. I was given two $50 vouchers but I don't plan to ever use them again. I'd rather have my refund plus the difference for the other flight and rental car I took just to get home. I also have lost wages."
Pros: "Flight was cancel and the flight customer service mention that it wasn't non refundable on the behalf of the flight I have a whole lot to say very disappointed this is the first time I ever flew and the action that were taking"
Cons: "Horrible experience not a reliable flight"
Pros: "Nothing"
Cons: "As we were landing the pilots seemed to have lost control of the plane. People were screaming. I've flown all over the world on a lot of different airlines, and this was by far the worst. The aircraft was so small and packed it felt claustrophobic! Not worth the small difference in price."
Pros: "I can not find one positive thing to say about my experience and that is astonishing as I travel often across many different airlines and I understand things happen but my issue is with your overall operation"
Cons: "Yeah you offer low fares but what's the point when you charge $60 for me to carry my own bag onto the plane and store it myself ...that is just being greedy . The fact that I arrived checked in and was stopped at security entrance to go back into a ridiculously long line to pay for my carry on luggage is ludicrous-again showing your greed , if someone gets through at least set it up for them to pay at the gate and not have to stand in long lines -time is the most precious of commodities these days. Once in security line customer service was awful , people yelling out all the cant dos rather than assisting people through the line for efficiency. I asked an agent if he could move me in the line as my flight boarded in 30 min and he simply said I can't do that but you can ask someone if they will let you go ahead -ARE YOU KiDDING ME ? Any other airline would show concern and assist accordingly-it's called customer service Once entering the plane , it was dirty and had a fowl odor in the cabin. Could see trash and debris from the prior flight and this was a 7am flight! . Seat did not recline and no entertainment options . Have not had an experience like that in a while and I will for sure steer clear of your airlines in the future. Not trying to be harsh -but you got some work to do"
Cons: "Spirit Airlines is just the worst. They pretend to be lowest fare, but given that they charge for EVERY LITTLE THING it actually ends up being just as expensive or even more than their competitors. They also don't have reclining seats at all, so you're uncomfortable the entire time, and on my most recent flight there wasn't even running water in the restrooms. By FAR the worst flight experience I've ever had."
Cons: "I didn't realize the bag that I used as a carry on 2 1/2 years ago was now "too big" and I had to pay $57.00 each way - (to and from destination). I was told by another passenger that it was only spirit who does this. Thus making the "cheaper" airfare - NOT cheaper. Also - NO free beverage or snack. Must pay for those as well. My experience will make me totally rethink about using spirit airlines next time I travel."
Pros: "Price was good."
Cons: "You pay for everything, from printing boarding passes to picking seats and a can of soda. The airport was more of a pain, as we were taxiing and waiting for take off and gate arrival, for a long time. But... that is not the airlines fault."
Pros: "Everything went smoothly"
Cons: "A lady helping to help us print boarding passes wasn't very professional. She just said, "you have to print your boarding passes before you go check in your bags." Her tone was commanding and rude. Could use improvement and some fine tuning. I know she didn't mean to be rude. Just needs more training. I got the notice of the gate change when I got home to Baltimore. And things are just too expensive. Even though I checked my bags and paid online, I still paid $40. Too expensive. And you pay for every little thing. I would fly Spirit again, but likely not my first choice."
Pros: "The check in woman was very nice and tried helping me as much as possible."
Cons: "Spirit is such a rip off. You think your saving money by at the end of the day you lose out. The bags can only weigh 40 pounds as compared to delta and jet blue that cost 25 dollars. Carry on cost 55 dollars each!!! No movies on board and even the cans of soda cost 7 dollars? The crew members are ghetto and they look sloppy and with beards and they all have different uniforms. They were fooling around the whole time and joking with each other as well as making faces behind customers back when passengers were asking questions or making them look dumb. Never again! And I will tell this to all my friends who travel frequently to not book with spirit airlines. The seats don't recline and there is no port for audio. If you want to sit together with your friends it's an extra 18 dollars a seat!? I'm very disappointed with spirit. The aircraft itself was very noisy. At the end of the day I spent more money with spirit then I would have with delta or JetBlue. Im a police officer in NYC and I will go back to everyone who goes on vacation (which is about 500 people or more) I know and tell them how disappointed I am."
Cons: "I ended up paying bag-check fees I didn't need. It was an honest mistake and I should've been able to correct it. The web site and phone resources were inadequate to address. Spirit treated a first-time customer very poorly. They're cheap, yes, but be prepared to feel cheated"
Pros: "Nothing"
Cons: "The ticket appears nice and cheap. but it isnt. they charge you 55 dollars for a checked bag, another 55 dollars for a CARRY ON bag, AND their weight limit is 40 LBS instead of 50LBS, so if you have a normal checked bag it's actually going to be almost 100 dollars. If they could have I am sure they would have charged me 25 dollars for a seat-belt and charged me 10 dollars for using the airplanes bathroom. They are the epitome of money grubbing cheapskates. this is not to mention the seats being at least 4 inches closer together than any other plane I have ever been on. crammed in their like sardines. Spirit airlines is a complete pile of $hit and I will never be flying with them again."
Cons: "I know for a fact that I will never take a spirit flight again in my life and neither should you. I was supposed to leave Fort Lauderdale on Saturday at 11:30am. The flight kept being delayed until 6:30pm when passengers were finally told that it was cancelled. The runaround that Spirit gave us was absolutely ridiculous - literally. Due to the plane still being in Fort Myers and not being at the original gate they made us change to 3 different gates -E2, E7, G10- various locations within the airport. I am talking about one side of the airport to another. Finally, at the last gate 10, the plane arrives at 1pm but there was mechanical difficulties that had to be repaired. We boarded the plane at 3pm once the plane was fixed. We sat on the plane for 45 minutes before a Rep came on the plane to ask for 4 volunteers to give up their seats. Four people leave and another group of four people board. Captain tells us that they are searching for luggage and once that's finished we will leave. An hour later, still seated in the plane the Captain apologizes and says that he will let us leave the plane to stretch our legs because Laguardia has not cleared the plane for take off. At this point it is close to 5pm. We wait another hour and half of Reps saying they don't have info because apparently now there is a weather concern in NY that is causing the delay. I immediately call my husband to ask about the weather and he tells me it was sunny, 60 degrees, and it rained for 20 minutes. I get a feeling that Spirit is about to cancel this flight and even ask the Reps- they all say no the flights not being cancelled. After another hour and half wait they make the grand announcement that the flight is cancelled. If you thought that was the worst part of my day, think again. After chaos breaks out from the passengers we are told to find customer service at gate H5. Another trek trough the airport we reach customer service who is a lone Rep with a line wrapped around the corner. After waiting another hour to speak to her, she tells me the earliest flight Spirit could put me on is Tuesday night (remember it's Saturday night). I ask if there is a way to get on to other airlines and she tells me that it isn't spirits policy to find me any flight home. They could only reimburse me and I would have to book my own flight home. I leave the line and start searching for flights and it becomes clear that flights are booked going to NY. I eventually book a flight for the next day on United that leaves out of Miami airport, connects in Chicago and lands in Newark. I took this flight that was 3 times the cost of the Spirit flight, with connections, an hour and half drive from my house just so I could end the Spirit nightmare. Moral of the Story: For your sanity, to be treated professionally with consideration to your time, take any airline other than Spirit."
Pros: "Airline Canceled the first leg and so never got to this flight"
Cons: "Airline cancelled the flight with zero understandable cause. And now out thousands to get home a day later than planned"
Pros: "Nothing"
Cons: "We checked in at the kiosk and then got in the baggage drop line and it was an hour long. Fortunately we were two hours ahead of schedule so we made our flight no problem. The poor couple in front of us missed their flight and was told that it was their fault by the front desk. The front desk person said that they had called for their flight and they should've responded. I can tell you that no one ever mentioned any flight. It wasn't like the line was to check in, it was only to drop the bags and it took forever. Very poor service and I feel so sorry for the people that we're headed to Texas and Missed their 7 o'clock flight. I find it also misadvertisement that we paid $49 for the flight one way and then had to pay $55 for the carry-on. Really the flight was for $104. Next time I will check for all and any options instead of Spirit and be willing to pay more money To go with another airline."
Pros: "That I arrived to my destination in time and as scheduled."
Cons: "There was no indication anywhere in the reservation process of the costs of bag checks and the "privilege" of a carry on. I was also never sent an email prompting me to check in online and check bags there. (I'm told it's rather cheap if you do it that way) Instead, I was greeted with a 49 dollar fee for my carry on, and 53 dollar fee for my checked bag. That was bumped up another 30 dollars when I discovered bags above 45 lbs are charged extra on spirit. I ended spending more than twice the value of my ticket just for bags, for markups I was never told of and could not of reasonably anticipated as a consumer. This, combined with less than professional conduct from spirit flight attendants, fellow passengers, and the ridiculously uncomfortable conditions on the plane, means I will never be flying with spirit again, and will trust kayak much less. As a comprehensive trip planning service, kayak should be able to generate plane travel costs, and have options to include associated costs such as baggage, with the price of the ticket in flight price tracking. This is a necessary feature for any company that provides a service like Kayak."
Pros: "The crew was very professional and accommodating. Very friendly (both pilots and the flight attendants)"
Cons: "Not knowing that a carry on and a check in costs over $50 each (spent over $100, luckily I had the funds but prior, there was no indication of the extra costs being that high) It would have been cheaper to FedEx my luggage. The seats are "pre-reclined" and I could not recline them anymore (I am a tall guy and was looking forward to leaning back a little). the seats were worn down with use (not appealing to the eye)"
Pros: "I was treated with the up most respect. I was nervous of this airline in the beginning but turned out to be one of the best airline experience for me! However do not pay the 7$ for security express that was a rip off ! Security/tsa agents had no idea what it was and I still had to wait with everyone else. Rip off!!!!!"
Pros: "Board flight. Fly to destination. I love the no frills, low luggage, easy on and easy off of this airline. My biggest feeling of stress on flights is the drink service. The cart is always blocking the bathroom, you are thinking of what free beverage you want the entire first hour, you spill some of it, then you have trash for the second hour of the flight. It's literally the worst part of flying other than the endless fear of death and facing your mortality with every hint of turbulence. This airline and others like it are amazing. No stress of awkwardly bothering your aisle mates with getting in and out when they just got a comp. cola. and you feel like you have to wait until they're done before you can go to the bathroom. Half the anxiety of flying is alleviated for me personally. Love this airline."
Pros: "Loved the flight attendants. Very helpful and grateful they were willing to help me relocate to another seat forward of the rear."
Cons: "When I went online to purchase a seat the only one showing available was 28E at the far back of the plane. When I entered the random choice the assignment was 26C.... why was this one not shown??? And why couldn't I purchase a seat forward of the rear??? This flight was half empty. Thankfully the attendant moved me up to Row 11 which was totally empty. I do NOT like sitting in the back of the plane and that is why I try to purchase a seat over or forward of the wing. NOT a happy camper over this."
Pros: "I guess I don't like anything that spirit has - except for the price which I finally disliked"
Cons: "I have my flight at 9.30 AM and I was at the airport by 8.30 AM. I had to find out where the check in counter is and I was at the check in counter at 8.40. By the time my turn came, it was 8.50 and the agent said I am late as the gate closes 8.45 AM. There is no mention in the itinerary that the gate closes 30 minutes before departure and I was there 45 minutes before the take off. I didn't get a next flight. Now, I can't even cancel the return flight and I lost all the money for the trip. I called the customer service and they said they cant do anything except to book another ticket the next day. Why do they think I would ever travel with them again!!"
Cons: "Didn't like the fact that my $100 flight went up 80% to $180 just to add one single bag then another $60 to check in at airport plus another $60 not to sit in back rows. I cancelled flight and took American Airlines for $147 which included everything that Spirit wanted to charge me $300!!!"
Cons: "The flight is advertised as low priced, but at the cost of checking a small carry on for $50 each way. For $100 more for ticket we could've flown JetBlue with amenities like water and coffee and attentive professional flight attendants. The plane was extremely loud, and sounded as if the panels could be ripped right off during landing and takeoff. We shouldve just packed a backpack. I don't think I would ever fly this airline again because the overall feeling was that the equipment was rickety and unsafe. I guess Ive just become accustomed to professionalism and service on other airlines."
Cons: "Online check-in did not work, app check-in did not work, kiosk check-in did not work. Despite efforts to save money, I was forced to pay over $110 in additional fees. Service counter attendants were not friendly. I asked if I could fly standby on an earlier flight since I had gotten to the airport 4 hours early. I was told "This is not Southwest, you can't get on an earlier plane without paying $120 for it". Flight was changed to a new gate but wasn't updated on the monitor. I had to check flight aware to see what gate we were at. Flight attendants were rude and boasted about being the youngest flight crew in the sky, which is nothing to boast about. There are many veterans of the sky that exhibit amazing customer service and flight expertise. This Moto degrades those who have spent 20 + years in the sky making sure we are safe and comfortable. I would rather have a former fighter pilot with combat experience flying my plane. So spirit airlines, do I think you being young is an advantage over the other airlines, No. I care about customer service and safety. And I have yet to feel that from your airline. From the check-in counter to the flight attendants, the staff treats customers without respect and then charges you for it. I'm done."
Cons: "I arrived at 5:18 for a 6am flight DTW to LGA. Was unable to print my boarding pass because was too late. Asked for assistance from agent, who told me gate was closed and wouldn't allow me through. I don't believe that the gate was closed 35 mins before departure, and I feel the agent could have made some effort to get me on the flight, especially after I told her I'm an oncologist and that I needed to be in New York to start seeing patients at 9am. Agents (Alexis and Leila) flatly refused, completely unsympathetic. Fortunately was able to get on next available flight on Delta, at cost of $450."
Cons: "The staff was rude to us during boarding and they seemed to care less about helping people board. For example, we were trying to find a space in the overhead compartment, the flight attendant in the back of the plane was on her cell phone and she said "just keep looking for space." WOW!"
Pros: "It's cheap-ish."
Cons: "I won't bother telling you all the things you know about Spirit but that you think might be tolerable in exchange for cheap airfare: seats that don't recline, a charge for a carry-on bag, a charge to print a boarding pass, a charge for soda and snacks. All of that I'm used to, as is anyone who flies Spirit. You want basic amenities, fly Delta. You want cheap, fly Spirit. But something new and remarkably unwelcome happened on this flight: we arrived at the airport an hour before our 6am flight and were told when we tried to check in that we were too late and the flight was closed. I explained that we already had booked a flight--I wasn't asking to buy a new ticket. She said she understood, but we'd never clear security in time (there was no line) and that our bags probably wouldn't arrive at our destination because we were "so late." We had no bags. I said we needed to get home. They said, "You're supposed to be here 2 hours early." That rule is a bit like the speed limit--no one actually follows it to the T. There's a range of appropriate (say, less than 2 but more than 1 hour) and inappropriate (say, 15 minutes before your flight). When you're flying at 6am and you know there won't be a line, you don't really arrive that early. Anyway, they called a supervisor who said to let us board. And then there was a mechanical problem with this plane that was so intent on leaving ASAP that we weren't going to be allowed to board a full hour in advance. And the flight was an hour delayed, meaning I guess we really did arrive 2 hours in advance. Dump Spirit. It is never, ever worth it."
Pros: "The flight crew on the plane were very professional."
Cons: "The flight was delayed 5+ hours. The staff in the gate at the Atlanta airport were not trained well in how to handle situations like this. It took a very angry, frustrated group of customers venting to get them to try to get better updates than just reciting the time delay. We were to have left at 5:35, essentially dinner time. They didn't offer food vouchers or coffee/water, nothing until their PAYING CUSTOMERS became irate at the lack of information. After 3+ hours, they finally had people wait in line and they handed out 14.00 food vouchers, which was a pathetic response to the issue."
Pros: "Both flights boarded fast and left on time or early. I liked that I got everything I would normally get with a Delta flight for a lot less money. Sure they charge for drinks but I'd rather pay $3.50 for a coke than pay $150 to get it free on Delta. Seats were snug but so are Delta and American seats on most flights so I'm used to that and it was comfortable. And very cheap to upgrade to exit aisle or business class if more room is needed - which I did on the flight home because I had to work on my laptop. Staff was GREAT!"
Cons: "Tray tables are very small. Not enough room to work on laptop unless you upgrade to business class or exit aisle. Little armrest room so be prepared to rub arms with your neighbors. Don't make us listen to ads for your credit card promo. Hate when airlines do that because we are paying to be there and shouldn't be subjected to ads we can't get away from."
Cons: "The crew at the gate let a large family through... they were sneaking additional bags on the plane. Trying to have kids carry them and hiding them in strollers, etc. Instead of charging them for the bags they saw, which were all larger than the free item size crew still let them through. I counted eight bags and that made me very angry because so many people pay in advance and I packed extremely light to avoid additional charges and this family was rude and careless with no consequence. They did not pay the additional fee for any of the bags!"
Pros: "Never fly this airline, they are horrible! I called several times about my flight because I knew I would be late trying to make the flight and they were rude. Customer Service is horrible. They cheat people out of their money smh. Terrible. I'm currently looking to sue!! Don't fly with them. No matter how cheap it is. Fly with Aleigant or Frontier first. Least they won't just keep your ticket money if you miss a flight they will make amends. SPIRIT is tacky, classless, and just overall a terrible airline. They need to be out of business. Seriously. Don't say I didn't warn you!"
Pros: "Nothing."
Cons: "I arrived at O'Hare and my flight was cancelled. I had to book another flight for the next day ($480+) and a hotel room for the night ($200+) ALL AT MY EXPENSE. The Spirit representatives said that someone from Spirit would contact me in a few days to reimburse me for the flight from O'Hare to NYC, but as of a week, no one has. I have very little faith that anyone ever will or that I will be reimbursed for the flight that was cancelled. I intend to report Spirit to the NYS Attorney General's Office. Everything was bad, since I had to spend close to $700 of my own money to get back home. VERY VERY BAD."
Pros: "To upset about what went wrong to think about any thing positive."
Cons: "Flight was delayed for so long, that when we factor in the time that it toke to wait plus the two hours that I had to show up in advance plus the 45 minutes that I had to wait for my luggage, it would have been more convenient to drive From ATL To Tampa, The reason given was that there was no crew to flight the Plane, I missed the meeting I was supposed to be attending, so, I ended up just flying to Tampa For the pleasure that it is to fly in Spirit where they nickle and dime you for every single thing even if your flight is delayed for the same length of time it would take you to drive to your destination."
Pros: "The plane from Atlanta to LAX was new and comfortable. We met 2 friendly crew members in Atlanta at the gate that helped us because James at the check in counter was rude obnoxious and not helpful."
Cons: "Your website is the worst airline website I've experienced and I travel 5-6 times per year on other airlines. Somehow the baggage choices I made at booking did not register and you made sure I paid double at check in. You crew member James in Atlanta was rude and unhelpful. We couldn't understand what he was saying to us and when we asked him a question he was obviously annoyed that we spoke and let us know it. I manage a company with 90 employees in a sales enviroment and he would not work for me 10 minutes. Your business model is disingenuous at best and ends up being a rip-off. You advertise low rates on Kayak and other sites that say nothing about your baggage fees and extra charges. Only after the flight is booked do you find out about the extra, and may I say ridiculous, baggage charges. When the final bill is tallied any other airline would have been cheaper and the service would have been better. This was my first and LAST Spirit flight."
Pros: "Not one single thing!"
Cons: "Having to fly on Spirit, your crooked, deceitful, poor customer service ways. You are the bottom of the bottom! I can't believe that our government allows you to stay in business. Your planes are dirty, reeks of puke, and unsafe. It's only a matter of time before people start having health problems because of your dirty nasty planes and before the planes start falling out of the sky because of the old, poor maintained planes. Do us a favor and merge with another company who knows how to run an airline business like Southwest, American, Delta. Better yet, just SHUT DOWN!!!!!!!!!!"
Pros: "Price."
Cons: "Everything else. The crew was unenthusiastic, unhelpful, and borderline rude; I was forced to return to my seat multiple times while waiting to enter the bathroom, although other passengers were allowed to move freely. The bathroom in the front of the aircraft was out of service. No complimentary snack or drink is offered; you must pay for the limited selection of snacks and beverages avaialable. Everything from the seats to the menus were tattered; the pouch in back of the seat in front of me has not been cleaned before the flight so to my surprise, I found garbage as I reached for my menu. There is no form of entertainment available; no radio, televisions, or wifi. Nothing about the flight was pleasant and if it had not been the only direct flight available for my destination at the time, I would not have chosen Spirit. This was my first and, hopefully, last time flying with Spirit, barring an extenuating circumstances. You get what you pay for and with Spirit, that's not much."
Pros: "Nothing!"
Cons: "I got into he line 70 minutes before my flight, which was considered a "late check in" and the line was so long I missed my flight! The next flight to my destination was 12 hours later, so I said I would have to purchase another ticket with a different carrier. The cashier informed me I would get refunded for the missed flight. Flash forward to my return flight, they canceled it! The cashier never noted that we even spoke, and it is procedure to cancel the rest of the booking if a customer doesn't get onto a flight. It was a complete nightmare. I had to purchase another ticket home and the kicker: no refund for either flight that I didnt even go on. You get what you pay for. Spend more and go with a larger carrier. I've always had good experiences with Southwest."
Pros: "There was a Hispanic gentlemen who told jokes over the intercom and was very nice to passengers"
Cons: "In general, the flight crew seemed jittery, restless, chattery. They seemed unaware that it was an early morning flight, and passengers might be trying to sleep. The lights were turned on halfway through the flight, which seemed inappropriate for those who wanted a quiet morning to sleep. I was in the last seat in the back, and the flight crew would keep shifting around their own luggage in a disruptive way, chatting at a higher volume than appropriate for sleeping passengers. And collecting trash every five minutes seems a bit much. Overall, the experience was the worst flight experience I ever had."
Pros: "The only good thing I can say is that we were on time."
Cons: "Unfortunately my flight with Spirit was one of the most inconvenient unpleasant and most disappointing flight experiences I have ever had. Before I bought the ticket I made sure that my carry on bag fits the requirements for the free personal item carry on. I get to the airport and apparently my bag was one inch too big because the handle was sticking out of the grey line an inch and I had to go back to the baggage drop off and pay for an extra carry on bag. Since a carry on bag is more expensive than an actually checked suitcase, I obviously checked my bag. Where do you pay more for carry on's than checked in luggages? Either way needles to say I could have packed an actually suitcase in the first place since I ended up checking my bag. Finally on the plane the crew was very unfriendly and unprofessional. They chit chatted and were busy fixing their hair, while passangers boarded. Didn't look right or left to say hi and greet people. As I made my way all the way to the back where I was sitting I have noticed that the aircraft was covered in bread crumbles and cookies on the floor and seats from the flight before. I cleaned my seat and sat down. Security instructions... nobody cared that the window shields had to be open for take off and landing nore that passengers were having tabletts and purses on their laps. The backrests weren't in an upright position at all. Next thing the pilot did not really speak that great of an english so that the flight attendant had to repeat what he said in order for us to understand it. She announced that all drinks need to be paid for including water coffee and tea. Wow... what an amazing flight. Never again, and I can definitely not recommand this airline to anyone else. Tickets are not cheaper than others the airport is very inconvenient and you have to pay seperatly for everything else which makes it more and more expensive and in the end you don't save at all but actually pay way more than jetblue for example for a poor service and dirty planes. I am evry disapointed well, rather furious I paid so much money and had to check in a personal item that is supposed to be free online."
Pros: "Absolutely nothing. Would never fly with Spirit ever again."
Cons: "Make sure you realize that unlike literally every other airline, Spirit charges you $30 to bring a carry on if you pay in advance online, $55 if you end up paying at check in at the airport, and $100 if you do so at the gate. Carry on, not checked luggage. Every other airline will not charge you for it. If you want to pick your seat, or keep your family together on a flight, you have to pay extra, whereas every other airline, it's pretty much free. Because of this I was placed next to a 12 year old girl by herself in the very back row, thankfully the crew had enough sense to make sure to not let a grown stranger be in this position and moved me to a different seat, but had they allowed free seat choices, she could have sat next to her family and there would never be an issue. If you want a beverage on the flight and didn't pick up your own ahead of time, it will run you $3 while every other airline will give it to you as a complimentary service - meaning no charge. Their website touts that you're saving money on the flight cost by them charging these excessive fees, but I literally only saved $10 from the next highest flight price, ultimately running me $45 extra. Terrible business model."
Cons: "Check in at Atlanta airport was a mess - there were several lines and it was not clear which line i should take to check in for my flight. Despite i arrived 2 hours before take off, I almost missed the flight."
Pros: "I like getting out of the airport and vowing to never fly Spirit again."
Cons: "Spirit's computer system had an "error" which marked me as a security risk. I had to go through intensive security screening TWICE. I was given a hand written ticket that was not honored at the gate stating their computer error has blocked me from flying. With this status I was unable to take my flight or rebook one. Luckily I got a full refund. Definately not worth the hassle and airport drama I will NEVER fly this airline again. I feel sorry for their employees who have to deal with such a shitty system."
Pros: "If you're interested in a quick flight- UNDER $300 almost ANYWHERE**, THIS is the airlines to fly.. It's simple, fast, and got to my destination with little to no hiccups*"
Cons: "Wow, the comments below are all similar.. Look, Prices should be announced as: (ex) Atl to Orlando $160+baggage.. <--- I've heard SO MANY complaints from passengers about baggage fees.. Look, If it's one of the only ways to get extra income, then a simple carryon fee for $25 should be attached accross the board* Even IF someone didn't have a carry on, the $25 should still be within the ticket- THAT WAY, you won't have disgruntled customers having to cough up an extra $50-100+ at the check-in.. AFTER they probably spent too much on their travel.. (Not saying only poor people take Spirit, but there IS a reason people fly with them.. Because it's supposed to be economical*"
Pros: "The flight I ended up taking was quick and actually left on time"
Cons: "I had a 6 am flight. At 5 am we were told that it would be delayed until 10:30. At 8 we were told it would be delayed until 11:30. At 11:20 they announce that our plane landed and just needed to unload and get cleaned and we could start boarding shortly. Two minutes claret we were told the flight was cancelled. They told us everyone would fit on the 3:49 flight that would arrive in Orlando at 4:10. By that time I was tired of waiting and just wanted to get to Orlando so I asked to get on the flight to Tampa that was leaving at 12:15. The airline wouldn't get me a flight that was with delta that would have leaf at 6:55. They only offered a seat on one of their later flights, a refund, or a $7 meal voucher. That meal voucher wasn't even enough to cover the cost of a bagel and coffee. Also when I purchased the ticket it didn't say anything about paying for a carry-on bag. When I got to the airport I found out I had to pay $55 to take my carry-on. This was my worst flight experience."
Pros: "Nothing."
Cons: "1. I checked-in at the Kiosk 2 hours before the flight. Had to pay for my seat. Not an exit seat, JUST A REGULAR SEAT. 2. I waited an HOUR AND A HALF to "drop off" my luggage, that I was charged $50 for. (by the by - you have a fee for a carry on as well) 3. When I got to finally drop off my bag, it was given a "Late Check-in" tag, per #2, I was NOT late by any means. 4. My luggage didn't make it to my destination AND they would not send it to me because I was "a late check-in" (refer to #2). So I had to wait 5 hours in the neighborhood (thankfully I was from there and had family to hang out with) to go back to the airport and pick up my bag. So, all in all, a $145 ticket would have actually cost me $260. Oh - and you don't even get WATER on board... you have to pay for that as well. If the Spirit airline folks were nice, that might have been okay, but cherry on top SURPRISE - they were rude, borderline hostile. I experienced anxiety on the fact that I had to fly back on this craptastic airlines, so I actually wound up booking a flight with another airline (don't know if I can say whom here - but think.... PlaneAzure) and they were AWESOME. All in all, my new flight only cost me an additional $15 (because I would have had to pay $50 for my one check-in and $13 for my seat - and I'm active military - nope, they don't care). I'm surprised I didn't have to swipe my credit card to pay to use the lavatory. Never, ever again."
Cons: "The seats were very uncomfortable and there was no inflight entertainment, something that the rest of the industry has made standard. Also, we waited 45 min from landing to be taxied to our gate"
Pros: "Spirit Airlines provides exactly what they are obligated to provide, but NOTHING MORE."
Cons: "I have spent more that twelve hours dealing with Spirit Airlines "customer service" representatives on the telephone and via email. I was on the phone with them for almost six hours one afternoon/evening. Spirit's business model is to lure in customers with low airfares and then charge us for every action we take that isn't included in the original price-- $10 to print a boarding pass by at the ticketing counter, $7 to print it at the kiosk in the airport, $7 and up to reserve any seat. To pay nothing extra, you have to let Spirit assign a seat to you when you are at the airport, which will likely be a middle seat at the rear of the plane. They provide no complimentary snacks or beverages. I did get one flight attendant to give me a small amount of water in cup when I explained that I wanted it so that I could take some medication. I bought two direct, non-stop round-trip tickets between Boston and Atlanta because they were inexpensive, $392. On the day before the flight we changed our plans and needed to take a later flight out of Boston. It cost $631 to change our direct, non-stop tickets to get tickets that went from Boston to Ft. Lauderdale to Atlanta. We arrived in Atlanta after 1:30 AM. My big beef with "customer service" was that would not provide me with a receipt or written accounting of the charges against my credit card while I was on the phone with them for hours and hours. I could only get it if I submitted a web form which I finally did. They told me that they could my credit card transactions on their computer monitors but refused to send me anything in writing while I was the phone. We chose to make alternate plans to return home to Boston so that we didn't have to deal with Spirit any more. I will never fly Spirit Airlines again and will tell anyone who will listen about my terrible experience with Spirit."
Pros: "Nothing"
Cons: "Did not take the flight due to one and half hour delay, forcing me to cancel scheduled appointments in Tampa."
COVID-19 information
Safety measures for airlines flying from Atlanta to New York LaGuardia Airport
Airlines flying from Atlanta to New York LaGuardia Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Atlanta to New York LaGuardia Airport
Mandatory masks
Masks required on board, masks provided on flights from Atlanta to New York LaGuardia Airport
Social distancing seating
Middle seats unavailable to book on flights from Atlanta to New York LaGuardia Airport
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Atlanta to New York LaGuardia Airport
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Atlanta - New York LaGuardia Airport Flights
Departure:
Atlanta (ATL)United States
Destination:
New York LaGuardia Airport (LGA)United States
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New York LaGuardia Airport - Atlanta
Cabin classes:
$851
$729
$228
$91