Cons: "No social distancing at all while boarding and exiting the plane you must keeplpeople in their seats !!! I love your airline although I usually just pick the best deal but it’s always a pleasure when that option is also delta"
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Cons: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Cons: "Always delays , three times late before took off and than while landing ! First class seat and seat tray don’t close , tv doesn’t work how it suppose too"
Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Pros: "Arrived on time and smooth flight though it was completely full"
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"
Pros: "They boarded passengers quick and accommodate passengers with babies to available open seats."
Pros: "Speedy boarding"
Cons: "Very uncomfortable, seats are too close together and do not recline."
Pros: "The flight, service, and airport was great."
Cons: "Security check was over an hour long. The entire process was tiring standing in line for a great deal of time."
Cons: "The staff...the outrageous bag prices!!! Horrible Airline personnel encountered, so unprofessional!!!"
Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."
Pros: "It got me where I needed to go"
Cons: "Paying extra for Bag/snack/drink = same price as a comfy flight"
Pros: "The crew was friendly amd helpful."
Cons: "The seat didn't recline well and there was no drink or food on the plane."
Pros: "Not one thing."
Cons: "Flight was delayed twice and kept changing gates. Passengers weren't informed of delays in a timely manner. I will avoid using this airline in the future."
Pros: "Price was good, flight crew were very friendly and professional"
Cons: "Seats didn't recline."
Pros: "I got off the plane"
Cons: "My seat was dirty and there were crumbs all around my row. My window had dirt and black marks on it. The plane ride itself was EXTREMLY bumpy."
Cons: "Spirit Airlines is the absolute worst airline to fly on. The planes are old and uncomfortable. The flight was not on time and they charge you for snacks and drinks which should be standard."
Cons: "Heartless, inconsiderate, rude people from start to finish. Will never fly with Spirit again."
Pros: "the affordability and the friendly service.. easy to reserve on line..."
Cons: "cramp seats, the price for the food snd drinks...."
Pros: "Flight was smooth especially considering the fact that it was raining and we flew in the clouds for 45 minutes"
Cons: "Besides the fact that I had to pay to reserve my seat I was charged 2 different amounts for the same seat and the flights were similar in length. Not sure why the difference."
Cons: "No hospitality, zero customer service. It felt as if they just wanted to take my money and not let me fly with them. I missed my flight due to a lack of communication from Spirit Staff."
Pros: "It had some space"
Cons: "I did not like Paying $47 for a little tiny carry on"
Pros: "Flight was clean, not crowded, seats were comfortable. Flight was on time."
Pros: "Friendly staff, fast flight, and no frills fares. They'll charge you for drinks, etc., But overall a good flight."
Cons: "Uncomfortable seats, no free water."
Pros: "I don't like that even water is to be purchased."
Pros: "At one time I excused the consistent lack of customer service. I overlooked feeling simply like a number, for price but I was sadly wrong. Worse customer service on the planet..."
Cons: "I arrived at 5:40 stood in line not knowing more check in machines one the other side of where the customers stood. (Had the agent focus on us instead of being on the phone). Had check in on the drive there got there and was told I need two check in prior to 40 min of my flight. I said mam it's 5 min after if You try help me I'll make it. She sent me to another line, then they sent me to another line so he could say no refunds I should have read the fine print..... KICKER TO ALL THIS I MISS MY AUNTS FUNERAL AND THAT FLIGHT WAS DELAYED ONE HOUR... if they had pretended to do some customer service I'd have made my flight and her funeral."