Find Cheap Flights from Austin Bergstrom to San Francisco (AUS - SFO)

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Left and arrived on time.

You have to pay for bags You don't get food of any kind, not even a pretzel unless you pay for it Impossible to get out of window seat without other passengers having to move. I am 6'2 and my knees were jammed against the front tray back. No one at counter to take backs until 2-hours before flight. I got there early and had to wait for someone to come to the counter, so I couldn't get through security. Only one bathroom at back for non-first class, so if they are serving the single drink. you have to wait to go. This airline used to provide great service. Now they are just another airline providing the least possible service. No customer loyalty needed!

Ample groundtime. Ground connection and flying time.

All flights are full load an.d no time to walk around for streaching.

Nothing

Everything

Nothing

Lose baggage

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Everything was very clean, on time, very efficient, staff was very polite.

Captain personally did preflight announcement in the cabin and introduced the servicing team. That's a nice touch. Received voucher for inoperative IFE without asking for it.

Without IFE and in-seat power, there's really not much else to be done.

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

The Airplane was extremely cold!!! The seats were not comfortable

The flight was uneventful and we landed early. Although there were no entertainment options on the plane besides wifi, I just watched my own shows on the smartphone. The snack that we got was actually not bad.

Seat is still a bit small, even with their updated seats that moved the seat pockets to the top. Cushion is hard and became uncomfortable after an hour o so.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

The crew was excellent, timing was superb,

Purchased two tickets for my wife and me and our seats were separated. Another couple were separated as well. No good very dissatisfied

Nothing

Cramped, lost my bags for three days.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.