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AUS — SFO
Jun 24 — Jul 11
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 6/24
Fri 7/1

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Good to know

Low season

October

High season

May

Cheapest flight

$103

Average price round-trip

$267

Good deal round-trip

$276

Good deal one-way

$195
Best time to beat the crowds with an average 26% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from Austin Bergstrom to San Francisco
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Austin to San Francisco

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight from AUS to San Francisco

  • Looking for a cheap flight? 25% of our users found flights on this route for $195 or less one-way and $276 or less round-trip.
  • The cheapest flight from Austin to San Francisco was found 88 days before departure, on average.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be April, May and June. The cheapest month to fly is October.
  • Morning departure is around 4% more expensive than an evening flight, on average*.
  • If you’re in the Austin Metropolitan area and want to fly to San Francisco, the Austin-Bergstrom International Airport (AUS), located 5 miles from downtown Austin, offers flights through multiple airlines.
  • Passengers can access free Wi-Fi at the Austin-Bergstrom International Airport for up to four hours per session. To connect, select the Boingo Hotspot and pick “Complimentary Wi-Fi.”
  • If you have a pet, the Austin-Bergstrom International Airport offers pet relief areas located outside the terminals. The facilities are lighted, equipped with waste bags, and have a drinking fountain.
  • There are two nursing mothers’ rooms at Austin-Bergstrom International Airport, one before the security check and another after. The rooms have comfortable chairs, electrical outlets, and baby changing tables.
  • For flights from Austin-Bergstrom International Airport, you can enter San Francisco through the San Francisco International Airport (SFO), located 13 miles from downtown San Francisco.
  • To withdraw cash at the San Francisco International Airport, you can use various ATMs found outside the four airport terminals. The service is open 24h daily.
  • For disabled passengers, the San Francisco International Airport offers visual and audio paging services throughout the airport. You can also use a phone service for deaf and hard-of-hearing at the Arrivals and Ticketing levels.
  • There are facilities where you can freshen up at San Francisco International Airport. Passengers can use shower facilities and toiletries at the International Terminal Main Hall on the G-Side pre-security.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Austin to San Francisco

Top 5 airlines serving Austin Bergstrom to San Francisco

Scores according to KAYAK customer reviews
8.3
Alaska AirlinesOverall score based on 30605 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Airline reviews

The crew didn't do a consistent job of enforcing the rules: a person on my row continued to use their tablet with tray table down throughout the entire landing process. They also didn't have any Aha sparkling water on hand. Wifi was really slow, but that seems to be the norm.

Read more about Alaska Airlines

The crew didn't do a consistent job of enforcing the rules: a person on my row continued to use their tablet with tray table down throughout the entire landing process. They also didn't have any Aha sparkling water on hand. Wifi was really slow, but that seems to be the norm.

Full flight, but crew looked after everyone well. Did not eat food or access entertainment.

Pros: "yes"
Cons: "Not on time."
Pros: "The crew was accommodating during the long delays boarding and deplaning:"
Cons: "Delays were extremely long to the destination and upon arrival no gate was available for our plane which caused another long delay."
Cons: "$400 flight and they only offered orange juice and water. Cheap cheap cheap!"
Pros: "Great entertainment selection and friendly crew"
Cons: "Headrest on the seat, and my seat would not lean back"
Pros: "Everything was smooth"
Cons: "Courteous and servient steward!"
Cons: "The plane’s electrical system was not working and we sat on the plane for over an hour with no A-C. Several solutions that were tried were also broken and we were told that the plane itself need to have additional electricity to start the plane for the past 4 days! Unacceptable on a usual A+ airlin"
Pros: "Crew was good,,,"
Cons: "Don’t be an hr.late taking off for starters!"
Pros: "Great crew, a lot of space in the aircraft"
Cons: "More entertainment"
Cons: "5 hour delay, forced $40 Lyft ride instead of Bart since it is past midnight/last train. I was not provided a taxi voucher."
Cons: "Seats and the seating arrangements were poor. Seats were assigned at different places even if you are part of the same family/ticket. The aircraft do not have 3-4-3 seat arrangements. So it would be difficult for families with 2 kids."
Pros: "I love the new plane interiors and love how you wrote about the features in the in-flight magazine. I’m a designer and it was so nice to read about why you developed those features. Love the lighting. Bravo!"
Pros: "Sfo is ridiculous... we sat on the tarmac for an hour waiting for a shuttle bus"
Pros: "Each seat had its own built in free movie option."
Cons: "We were delayed for three hours and they really had no other options and didn't offer any apology gifts in condolence. I had two small children and they didn't even offer a snack."
Cons: "14 hour delay with the worst communication I’ve ever seen. Completely incompetent and almost absurd. Useless."
Cons: "Delays"
Cons: "The flight was delayed 6 hours. The snacks I wanted were unavailable. When we finally landed we were taken off the plane in the back of the airport down stairs attached to the plane and loaded onto a bus and taken to the airport underground. Worst experience ever."
Pros: "The staff were pleasant"
Cons: "The flight was late."
Pros: "The boarding was fast and easy. Since Alaska airlines have bought virgin and uses some of the fleet it was nice to have some free entertainment and leg room."
Cons: "Well food still not free except for the usual complementary drink and cookie. I think since you pay a lot for the flight plus baggage fees the least they can give you is better food."
Pros: "Flight crew was wonderful."
Cons: "They ran out of cups......"
Pros: "Very faster arrived."
Cons: "No meals."
Pros: "Crews and service are nice"
Cons: "Flight was an hour late."
Pros: "Flight from Newark to SanFran was smooth, and entertainment options were great!"
Cons: "Crew wasn’t overly welcoming (though certainly not rude at all), and boarding was rushed at the gate just to stand in huge line waiting to get on aircraft."
Pros: "Crew was very good and respectful. The pilot constantly kept informing us of flight route and possible changes. Even made the passengers aware of an amazing light storm outside the aircraft that was impressive sight to see."
Cons: "The seat I sat in felt as though I was slipping off of it. i was constantly having to reposition and get comfortable. My lone issue."
Pros: "On time, not bumpy, new chocolate snack, clean, easy boarding -- you did it all!"
Cons: "Flying."
Pros: "Liked the seats. Liked the service. The food on my previous flight HX60 was better."
Cons: "Flight was delayed. Other than that, nothing to complain about. Like I said, ordinary flight."
Pros: "Virgin America"
Pros: "entertainment"
Cons: "gate change and no display text on digital display that the updated gate was indeed the flight to SFO"
Pros: "Ummm...I bought a ticket on Alaskan and it ended up being a Virgin aircraft."
Cons: "There wasn’t a power outlet at my seat."
Pros: "Ammenities were my favorite for sure."
Cons: "I have nothing to be displeased about in my service given by Alaska."
Pros: "seat number"
Cons: "the flight was delayed they told us there was no room for our carryon baggage and we had to check it and then found out there was TONS of room to store our luggage the plane was old with broken armrests and super dirty stained floors."
Pros: "Everything was great! This was my first time flying Alaska Air and I could not have had a better trip! Everything ran according to schedule, I was comfortable during the flight, slept the entire time, staff was great!"
Cons: "The woman making announcements did not specifically announce the duration of the flight as we were departing. I was able to figure it out on the map option on the screen, but I would've liked to hear it verbally. Only suggestion I would have is an announcement on the plane for which baggage claim belt our luggage would come out of. I may not have heard it though, if there was an announcement. It was not difficult at all to figure out once I was in the baggage claim area, however if this was known while we were still on the flight, I prefer to know this info!"
Pros: "Everyone is so helpful and cheery"
Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"
Pros: "Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight! Empty flight and very short."
Cons: "Flight was delayed. Inflight entertaining streaming system was not working. Too many people insist on not checking their luggage under, so we almost didn’t have space for our carry on by the time we were allowed to board."
Cons: "I was told repeatedly I was in the wrong seat and told to show my boarding pass because I did not appear to the stewardess to belong in first class. No other passenger in first class was treated this way. It was rude and embarrassing, and frankly very unprofessional."
Pros: "Flight said canceled but they rerouted it to Oakland but no where on any monitors does it say this. The screen for boarding said Cancun even while boarding to Oakland. No one helping people when they got off the plane to transport them to SFO. Standing in the rain waiting for shuttle.Poor experience"
Pros: "Friendly flight crew"
Cons: "I like complimentary food and entertainment"
Cons: "Wasn’t given the opportunity to choose my seat and was put in last row."
Pros: "We love flying Alaska Airlines. Staff was very helpful. Lots of leg room. And we arrived ahead of schedule."
Cons: "Our original flight had to be re scheduled and we arrived later than planned but it all worked out well."
Pros: "Got there safely and on time. The staff was friendly."
Cons: "I'm tired of being crammed into small and uncomfortable seats. It seems comfort is only for people who can afford it. Headrests were non-existent. I'm not extraordinarily tall but the seat stopped just above my neck and felt like a hard, sharp surface rather than something soft and padded. And, of course, there's not enough leg room. Especially once the person in front of you leans back. I don't mean to sound petty but it felt like the airline was more worried about maximizing profits at the expense of their guest's comfort."
Pros: "Even though my flight was only 1.5 hours, the airline gave us access to free entertainment using their Wi-Fi, and they gave us a mini snack box with three tasty items. The seats were comfortable as well and each seat was equipped with a port to charge your cellphone or laptop, which I found very handy & considerate. It was a pleasant experience."
Cons: "Economy is always cramped, not just an Alaska comment. My computer almost got destroyed because the guy in front leaned his seat back"
Cons: "My emotional therapy dog of 7 pounds got part of her paw ripped off on an airport escalator. Though she was bleeding profusely all over me, I was not allowed to use the first aid kit to bandage her. I had to bring her to an emergency vet upon landing in Minneapolis"
Cons: "Flight was really packed and I was traveling with a baby and ended up sitting next to a heavier person who kept bumping into me and baby. Felt very constricted and tense but the passenger was very nice. I just paid a lot for ticket."
Pros: "Nothing"
Cons: "I felt like cattle flying on flight 308 sea-sf. Obese intoxicated guy taking up 1/2 my middle seat that I paid $200 for. Pilot said we were 16 on take off line. I think he is being sarcastic - I hope he is. Not a pleasant experience at all. 34 min late & no wifi. 30 min to get to gate. BS"
Pros: "There was flight attendants that really help out and was very polite female. Not only was she polite but ask polite if I wanted to change Seat. Thank you."
Pros: "Delayed"
Cons: "Way exceeded my expectations!"
Pros: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"
Cons: "Terrible delays"
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "Nothing to like."
Cons: "Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken."
Pros: "No food, late by hour"
Pros: "Excellent crew and clean aircraft"
Cons: "Sat on tarmac for 20 mins because we were early..."
Cons: "Boarding was very slow and exiting the plane was also slower than normal. An overhead bin was locked and that delayed passengers"
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Pros: "Nothing"
Cons: "I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out"
Pros: "Very comfortable, no complaints."
Pros: "Crew was very friendly and helpful seats and movie were awesome!!!"
Cons: "No delays. And have the terminal bridge in working order"
Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"
Pros: "Snacks and drinks and movies on point."
Cons: "No cheese its."
Cons: "Boarding was disorganized. Snack mix tasted plain."
Cons: "Seat didnt recline and very tight between passenger seats"
Pros: "I really enjoyed the service on Delta. The entire process was better than what i've come to expect on airlines. My flight attendant was Kate, and she was awesome - super friendly, professional, thoughtful."
Pros: "It is a busy travel day and this flight was unbelievably smooth. The entire crew was competent and friendly."
Pros: "Overall service was great."
Cons: "Flight was delayed 5 hours."
Pros: "Good landing, great service."
Cons: "Nothing."
Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."
Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Cons: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."
Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."
Pros: "Quick boarding"
Cons: "N/a"
Cons: "Flight was delayed with no explanation, The crew sprayed me twice with the fizz from opening soda cans with no apology."
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."
Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."
Pros: "love that each seat now has a USB connection to charge your phone"
Cons: "headphone jack to watch movies shorted in and out constantly"
Pros: "Everything was great. Very nice flight"
Cons: "No complaints"
Pros: "Nice flight nice crew just about as good as you would want"
Pros: "The movie selection is very good"
Cons: "Both boarding the flight and getting off the flight were severely delayed. The flight attendants also seemed to ignore half the plane when handing out drinks and when picking up trash. I had to flag someone down after they had simply walked past my row both times."
Pros: "Being on time."
Cons: "Force me to take a bad seat"
Pros: "We were not happy with our flight my flight got cancelled 3 times I miss work they need to reimburse us and also reimburses the hotel cuz we had to stay at a hotel because they cancelled our flight three times and then our flight that we went out on Monday was late because of a flight attendant arriving late to the hotel to the airport"
Pros: "I didn't get a chance to get the gentleman's name at the gate, but he was able to get me on the earlier flight (since I had NO luggage and only 1 carry on that fit under my seat) and didn't charge me the stupid fee for filling a seat that was empty when I was giving up a seat on a later flight that would accommodate those who missed this earlier flight. Nice to see kindness in an industry that seizes fees on every opportunity."
Pros: "It got me to SFO earlyish"
Cons: "Was told to go away and wait for name to appear on screen for seat assignment. Was seated apart from travel companion. Got to sit next to folks with questionable hygiene, seat broken. Seatbelt broken. Stuck in back of plane window seat and was supposed to be “happy”. I was brilliantly ignored by crew. Seat back entertainment broken snd flight crew never answered the call button. Got to watch bag handlers throw and drop luggage like true gorillas. Delta, this time you truely are the worst. Wont book you again."
Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."
Pros: "The crew on Delta create a welcome atmosphere every time I have flown with them."
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Cons: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Pros: "They arrived on schedule."
Cons: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "Crew was polite"
Cons: "Rocky takeoff"

Compared to other US airlines, American is the worst. The planes are tight. Seats are uncomfortable and there was no option to buy food on a 6 hour flight. Also the free wifi didn’t work.

Pros: "Seats were comfortable"
Cons: "Provide coffee at least"
Cons: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Pros: "The seats were decent for a domestic flight. Everything was timely."
Cons: "More food. Better entertainment."
Cons: "salt free option for snacks; flight could have not been delayed but that’s not the flight crew’s fault. winds at sfo caused us to delay our takeoff"
Cons: "Make the chairs more comfortable. Also I would rather buy good food not eat cookies."
Pros: "Everyone was so nice and I appreciated the chance to pre-board with my toddler! Thank you."
Pros: "Plane was clean"
Cons: "My belongings stolen"
Pros: "Entertainment system was up to date with personal screens."
Cons: "Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour."
Pros: "Nothing"
Cons: "Was missed due to delayed flight"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Cons: "Aircraft at least in our section was very cold the whole flight. My young son was very cold even in a sweatshirt. I was very cold in a sweater, shirt, and jeans. I asked a crew member if they might have a blanket to cover my son, he brusquely replied “No blankets, no pillows!” So we just froze for 5.5 hours."
Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."
Pros: "Flight attendants actually seemed to care about what they were doing. Seats were pretty comfy for once."
Cons: "Flight delayed with no explanation or apologies. Putting two and two together from the airport monitors it looks like they had to swap planes due to a scheduling or maintenance issue. Just another chapter in the neverending saga of delayed American airlines flights"
Cons: "Because they canceled my flight and i had to buy another ticket for 380$ and after that I realized my chair was available and i took a picture. It was really bad and i never choose again American Airlines."
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "The only positive thing to be said for the flight was that the seat was not uncomfortable."
Cons: "Entertainment system did not work during entire flight; crew (stewards) lied to passengers on the ground that it would work after takeoff, only admitting after we were in the air that they had been told by the technicians it would not work at all. Crew did not respond to call lights when pressed (in First Class), nor did they know how to operate the power system."
Pros: "Flexibility and helpfulness of staff."
Cons: "I no longer fit in the seats because they keep shrinking the pitch"
Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"
Cons: "No personal TV for entertainment"
Pros: "Landed early"
Cons: "The seats were not as good as the ones on my BA flight to Heathrow and then Rome. Also, cross country flight but no in flight entertainment. Arrived early in PHL and American would not let me move up to an earlier PHL-SFO flight since it was a code share booked with BA. Should not be my fault as when booking it indicated all four of my flights were with BA. Once booked it indicated the return flights were code share with AA. American should have allowed me on the earlier flight. That would have opened a seat on the scheduled flight which had people waiting on standby."
Pros: "Friendly crew"
Cons: "No entertainment."
Pros: "Flight was on time."
Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"
Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Pros: "I really enjoyed the movies on this flight and they had us change to better seats before we took off"
Pros: "See above"
Cons: "See above"
Cons: "Surprisingly, AA provided the worst experience of the overall itinerary, compared to Aer Lingus and Iberia. The AA plane was outdated, cramped legroom - despite having purchased an "upgraded seat" and departed 1hr late"
Pros: "No entertainment nothing"
Cons: "Nothing"
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."
Pros: "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
Cons: "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"
Pros: "Pilot did a great job coming into SFO airport. Had to abort landing and do it again."
Cons: "Unless we slept through it, no food or snack was served. It was a 6+ hour flight. I was awake for water and soda offerings but not even nuts. To be fair, I may have been asleep but I woke up every time a drink was offered. We came from a connecting international flight with no time to get a meal. We grabbed a bagel as we rushed through the airport. I didn't pick the flight so we couldn't have more time."
Cons: "There was no food offered. The stewardess was not happy to be at work."
Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."
Pros: "Nothing"
Cons: "Customer service was not great. They canceled my flight without any great reason. While I learned about another situation regarding my flight, I was not treated well on the phone by costumer service. I don't think I want to fly with American Airlines again."
Pros: "Nothing absolute nightmare .. no water .. are you serious"
Pros: "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."
Pros: "Things went ok"
Cons: "The plane was old"
Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."
Cons: "When going to website to link to free entertainment the flight is wifi capable but you must purchase Internet. Not sure why they did not make the move to add free entertainment on a 4+ hour flight."
Pros: "Crew were nice and as accommodating as possible."
Cons: "On a round-trip, both airplanes on outbound and return flights had mechanical failures, resulting in over 3hr delays both times. This was for a short Austin-Dallas round trip, where I could have driven in less time than what I spent delayed at the airports. I can only conclude that AA is skimping on maintenance."
Pros: "This leg of the trip was not packed. There was an empty seat between me and the person next to me"
Cons: "This flight was 6 hours. It did not have frontal entertainment, which was not pleasant. They did not offer blankets. The plane was cold as I boarded the plane. I asked for a blanket and was advised they didn't have any. I was so cold the entire flight that I still have a cold due to the flight. I froze the entire flight. I stuffed my arms in my shirt and let my hair down for warmth. Also, I learned my lesson. Pack my own blankie for comfort. I checked my carry on in Aruba due to overhead capacities. My bag had my sweatshirt and the blankie Delta bankie I acquired when I flew from SFO to ATL."
Cons: "Food"
Pros: "Excellent attitude of the crew from AUS to SFO. They promptly addressed the overhead bin issues with the groups 1 and 2 boarding. We left on time, and arrived ahead of schedule. Smiles all around."
Cons: "Rules surrounding one personal item carry on: If bringing food to nibble and save to share later but wish to not place into carry on, I must pay the additional $30 at the check-in counter. Negates the savings and makes me wish to book another airline."
Pros: "Sucked"
Cons: "On time, free food and WiFi for our troubles and serious delay, our money back."
Cons: "Legroom, bin space, food"
Cons: "2 hr layover-got off plane and walked to new terminal-went through carry on bag and person security scans and checks. At the gate 30 mins before flight, boarding started. Directed to go to 1of3 stand up desks located in the open away from the gate and boarding lines. Desks were attended by one United employee each. All 3 of us;wife, husband, child passports, boarding passes were checked, and then we were told to get in line to board the plane. About one minute after getting in line, wife name was called over the boarding desk loud speaker to see the boarding desk attendant. At the boarding desk, the boarding desk attendant instructed wife to go back to one of the open area desks to have documents checked again. The attendant then instructed wife that her and her bag would need to go through a secondary search before wife would be alloyed to board the plane. Wife was then accompanied by open area desk attendant and walked down terminal 8 gates to private type room where personnel quickly checked contents of single carry on bag focusing on phone and computer. Wife then directed to go ahead and go back to gate to board plane. Wife quickly walked to gate and met husband and child to present passports and boarding passes. At this time the wife and child began being verbally rushed by a male united employee to hurry up down the pedway, and told the plane needed to leave so hurry up. Needless so say wife, husband and child were the few last guests to be seated. Well, when trying to get seated, all the overhead space had been taken in the area around the assigned seats. When husband briefly described the secondary search situation and thus the current predicament with no space in the overhead for carry on, the attendant asked husband to follow attendant to front of plane with your bag in order to stow there. After speaking with some other attendants, space was made available in an overhead compartment near wife, husband and child seat. ***Please be aware when flying united.... While waiting in the boarding line after multiple security checks where you and your carryon have been scanned and more than one document check has been done, you may to be asked to take a walk to go through yet another bag check, and then be rushed to board a plane that needs to leave, and then find no room for your carry on, and then be asked to put your carry on in a remote location and deal with getting to it and back to your seat for the next 11 hrs if you want to access the contents of your carry on."
Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
Cons: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Pros: "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."
Pros: "Good trip and on time"
Cons: "N/A"
Pros: "My trip started off with airplane problems from the beginning. From my flight being delayed multiple times by air china to the overly packed united to the confusion of the non updated confirmation numbers or the e-ticket number. Even on the day I left upon arriving to the airport my confirmation number they had just given me after all the prior problems still didn't work. Air china had mediocre food with okay entertainment except my headset jack on the TV was broke and I couldn't watch anything. On the last air china flight from Bejing to Bangkok. I couldn't even charge my phone, watch any entertainment and basically was just stuck with no WiFi. Justfly wouldn't compensate for the changes on their end and said I myself would have to ask the airlines for compensation which the.the airlines directed me no where for compensation or even to upgrade my seat. Now I'm finally in Thailand but I'm scared of my return."
Cons: "Everything was really not great. Air china had mediocre food that some of it wasn't bad but other was so so."
Pros: "The pilots were informative with their announcements and we were informed of turbulence before it started. We also got in ahead of schedule. I also appreciated being able to ask for a glass of water between services as I had fallen asleep."
Cons: "The negative experiences started before we got on the plane. Boarding began slightly behind schedule and was very disorganized. People were all standing in the boarding area and out into the walkway for the concourse. I feel it would be better to have boarding groups come up individually or two at a time. (While group one boards, group two convenes. Once group one has boarded, invite group three to take their place.) Once group three had boarded, an announcement was made that there was no overhead bin space availble for the entirety of group 4. It seems a bit ridiculous that nearly half the plane wouldn’t have overhead space. It took awhile to board group 4 as everyone had luggage to check and once we finally got down the jetway, we had to wait another few minutes before being able to get to our seats as the flight attendant for first class insisted on taking drink orders while she stood in the aisle. I understand this is a perk of first class but I feel it could be better executed. These seats are boarded in group one so to have drink orders incomplete by the time group four is trying to board is irritating at best and incompetent at worst. Once finally at our seats, it became apparent that the announcement about lack of overhead bin space had been made a bit early. The bins were on the full side but they definitely had space available. Also, much of the space had been taken up by jackets and bags that would have fit under the seats; which I felt could have prevented nearly all of the checked bags. The flight was uneventful with minor annoyances like having to pay for entertainment and any sort of food. Even southwest provides entertainment free of charge and I consider them to be more of a budget airline. If I fly Lufthansa again, I will not take a domestic flight through United and will instead book via southwest to and from the international airport Lufthansa flies out of."
Pros: "Good flight, personal device entertainment, on-plane flight attendant helped switch some seats so my family could stick together"
Cons: "Meddlesome gate agent split my family up before we boarded, lost one of my bags at SFO (got it 1.5 days later)."
Cons: "Nickle and diming....baggage fee, meal."
Pros: "No complaints about wait times, punctuality or the crew."
Cons: "TV and headphone jack both defective. Paid for First Class and expected better. Since this was also not a flight with entertainment availability on personal devices I’m glad I had my kindle on board for the 3 1/2 hour flight."
Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"
Cons: "we received email for the take off schedule changed to one hour early. End up when we arrived LAX and it got delayed 1 hr for take off due to air traffic. So when we arrived at SF, originally we only have 50 mins to catch on the next route to Osaka. There was no gate # provided on our boarding pass and we have to look for the international terminal for boarding. Due to first delay in SF, the time was so tight and the international terminal was so far away, we had to run like HELL and we almost suffered from heart attack. We barely made it and there was no one to help ever. we had to figure out on our own. This was very bad experience and was not acceptable with such poor arrangement."
Pros: "Crew was very nice, we got drink/service options often for a large flight."
Cons: "— A couple who had two middle seats apart disrupted our whole boarding by trying to persuade everyone around us to give up an aisle or window seat so they could sit together. I felt pressured to give in which made me mad. I wondered if they paid for Basic Economy and then still got their way on seats. — WiFi is just crazy expensive at $32. Even as a business traveler I felt guilty buying it. I wish I had seen pricing before the flight and/or understood if I could’ve gotten a discount for purchasing in advance. — Didn’t hav the snack I wanted...it’s a long 6 hour flight — I wish there were more food options."
Pros: "The agent in San Francisco was awesome and even went out of her way to bump me to a better seat. Leaving Portland was easy, crew were super organized!"
Cons: "No entertainment systems were working at all. Leaving San Francisco to kahului we had so many unruly young adults that were just out if control. They kept switching seats, spilling alcohol all over me and my stuff and the flight crew could not care less. We even had an older Asian flight attendant on flight 1749 that was just overwhelmed for the job. She would hand the person on the isle a handful of pretzels and say 'here, pass these out'. The other flight crew members made it worse by treating her poorly. You could tell they didn't like her and were agitated by her. Instead if being polite and educating, they were exasperated and impatient. Overall was super disappointed. I have flown United so many times back home to Maui and was always so please and excited to brag about how great United was. Not this time. Thanks for reading."
Pros: "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Cons: "The piece of mind given to me by the staff with baggage and connecting to the other flight"
Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."
Pros: "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"
Pros: "We had an aisle each! The staff were friendly too."
Cons: "A slight delay"
Pros: "Nothing"
Cons: "Our flight was delayed which caused us to miss our international connection. Flight attendants did not care, did not attempt to get us out faster, or put on a different flight. Asked for an announcement to be made on board or to be moved to seats closer to the front so we could get off the plane quicker, did not happen. Offboarded and sprinted across the airport for our international connection and was notified by gate attendents that the gate closed five minutes ago and that they could not let us on the plane. Meanwhile, the plane sat there for an additional 30 minutes while it fueled and waited for release from air traffic control. There were six travelers total stuck there in San Fran at that gate, all of us begging to be let on the plane to Beijing, the last one for over 24 hours. Zero compassion from staff at the the airline gate. They did not care about us and did not care about leaving their travelers stranded. Our total travel was Denver to Bangkok, 26 hours of travel including layovers in San Fran and Beijing. In San Fran (after missing the gate connection), United rerouted us through Haiwaii and the customer service agent that did this reroute did not finish the reroute to our final destination. We got to Haiwaii and were stranded again, at the United service desk for four hours having to once again provide documentation of our initial travel plans to Bangkok, having them build a new itinerary to our final destination. Overall, 20 additional travel hours have been added to our itinerary, almost double our initial travel time. We have had to call and cancel pre-arranged bookings in Thailand as we are now missing two full days off our trip. I am absolutely disappointed and heart broken as I write this still stuck in the Beijing airport waiting another six hours to connect to Bangkok. My fiancé and I were traveling to Thailand to get married and have received no compassion from anyone at this airline to try and get us there. I fly United for work quite frequently and have never experienced such horrendous service and lack of basic human compassion. I am flat out disgusted by United and will not be using them again, for personal travel or work related trips, because of this horrendous experience."
Pros: "The crew was good and the snack was surprisingly good."
Cons: "The seat was absolute misery. I spent the second half of the flight constantly fidgeting trying to find a comfortable position that didn't feel like it was ruining my back. I was unsuccessful. Entertainment options were shocking. Each seat had a screen, but there was no free VOD. The only free option was a stream of two episodes of a terrible discovery show padded with ads to fill 4 hours. I tried to pull my laptop out to watch anything else, but the seat was too small to open a 15" laptop."
Pros: "A 3-hour stop over for the connection was not enough!!! The flight to San Francisco was delayed another 90 mins, causing me to miss my 15-hour flight to Singapore, although we arrived 10 minutes before the United Flight! Ten other passengers missed the flight! A travesty! Worse, with "no hotels available", I was rerouted to Chicago for a flight via Tokyo at 1300 the following day! In short, a 30-hour trip became 48 hours of hell and of course an 18-hour delaed arrival in Singapore. But there was more: my luggage was "lost" and thus arrived two days late!!!!! The only saving grace: friendly and helpful UA staff in San Francisco and especially in Chicago. Wow! I deserve some compensaton, wouldn't you all agree?"
Cons: "Please see above!"
Pros: "N/A"
Cons: "Everything was trerrible on this flight! We were delayed from our first connecting flight out to SF to LA and we're put on a different flight connecting to Houston to get us home sooner. We were told by the gentleman at the check in that our correct boarding passes with our seats sitting all together would be given to us at the boarding desk. That was the biggest mistake ever to take this flight because we were then delayed 3 more hrs! Not only that but when I approached the next gentleman at the boarding desk in Houston he was super rude! He was yelling at me when I told them that "they in Dallas,the worker at the check in" told me to get my boarding passes in Houston. He kept yelling saying "there was nothing he could do that he could do that he didn't know who THEY were but that I was talking to him now and that's why he is saying" I tried explaining to him that I just wanted to make sure I got in the right flight home because this is what I was told to do by the employee in Dallas. Not only that but our connecting flight to Houston was horrible! The flight attendant (the male) was very very rude!!! He also was yelling at my niece and nephew when we were trying to put the carry on bags in the compartment. And telling us we could have anything underneath the seat when clearly we could have our personal item underneath. Overall we had the worst experience with United and will never again fly with them! I understand delays may happen but there's no need for the employees to be so rude. so much for their customers service!"
Cons: "I hate the apps for entertainment- it's so chintzy in comparison to Delta that has the nice the on the back of the chairs. Seats so cramped"
Cons: "Super late pilots/airplane. The time wasn't followed as it was always DELAYED!"
Pros: "I liked that the captain communicated with the passengers about delays and the reasons for the delays over the intercom."
Cons: "I feel that I was treated by the employees at the boarding desk and by the customer service attendants as if I were garbage!!!! I was attempting to purchase an upgrade in my seating to avoid very uncomfortable swelling on my right ankle and other personal reasons. As I inquired with the man at the boarding gate about purchasing the upgrade I was told that there were none available. So I pulled out my tablet with the united airlines app and showed him the image of the empty business class seat that I would like to purchase on the seating map available in the app. He told me that he had no option on his computer screen to sell me the seat. I asked him where could I go or who could I ask to get the seat. This back and forth continued for some time where he kept saying he could not sell me the seat but I would then say, “I understand that, but do you know who can or where I can go to find someone who knows where I can buy an upgrade?” The attendant got VERY VERY upset that I was even ASKING. As if I were asking for some OUTRAGEOUS request!! I asked to speak with the manager several times. He continued by ignoring me and just saying NO! Finally he pointed to some lady beside him. I don't know if she was the manager or not, but she was on the phone and barely gave ten seconds of a glance to the situation. He asked me"Are you gonna go or not?" I could tell that he cared absolutely nothing about me or my request and was extremely dismissive in asking me this. Finally, he dismissively told me to ask the flight attendant. I could tell that this young man would be of no further help AT ALL, so I gave my ticket, went on board and thought to just try and ask a flight attendant. Right before I went to give my ticket to the man who was taking tickets, I heard the boarding gate man walk away mumbling how ANNOYING I was in Chinese. I know this because I SPEAK Chinese. This is HIGHLY UNPROFESSIONAL!! I continued to go on board hoping the flight attendants might actually have some information. When I asked, who I thought was the flight attendant, about purchasing a seat, it turns out that she was the customer service agent on the flight, she gave no effort to even try to hear what I was communicating to her. I know about communication and as a public speaking instructor, I know how to listen and to speak. She continued to raise her voice and talk over me, although I remained very calm and tried talking to her logically. I tried to communicate to her that I was attempting to purchase one of the empty business class seats that I had seen were empty. I checked the seating of the flight from the united airlines app before I had even boarded the plane. The lady continued to be very rude and uncaring. She talked over me, did not listen, her responses did not make sense, she very loudly kept asking me " CAN YOU UNDERSTAND THAT??" as if I was a child or as if I was confrontational when I absolutely was not. I noticed I had been trying to communicate for a while.wordlimit"
Pros: "Luggage bag broken by baggage handlers"
Cons: "Luggage bag broken by baggage handlers"
Pros: "Good service"
Cons: "Crowded"
Pros: "The flight was delayed but on the ground staff were very helpful in providing announcements. The on board attendants were friendly and competent."
Cons: "This was an aged 737, with narrow, cramped seats and thin, hard plastic armrests. The first class seats were smaller than the Premium Economy ones I flew recently on Norwegian Air. The Economy seats were pure torture -- angled oddly in a way that forced your back to curve, with zero legroom even in the Economy Plus section. I tried putting my purse behind me in an effort to alleviate back pain. It was a miserable trip. In contrast my short flight to Santa Barbara was on a newer plane with wide, comfortable seats. There is no way they should use such an old aircraft on a 4 hour trip."
Cons: "Leg room! Nice staff, smooth ride and landing."
Pros: "More important than the trip home last Wednesday was the reason for the trip. We attended my granddaughter's wedding. Everything else was secondary. Even if the trip had been in a one wheeled barrow, it would have been good. To get to what you want which is the mechanics of the trip. The two people who attended to the aisle chair, most teams were competent. Some hadn't done many passengers so they were fumbling with the straps. I've learned that I almost alway have to ask for one at the gate where they check or issue, (what's it called, loading permits, some kind of pass, not landing pass. loading pass. I can't remember and my wife has gone to bed.) Well, they have to come up with an aisle chair because I've only got 1 1/2 legs. I always make it to the seat on the plane, but the competency of the various crews is uneen. Sorry my answer is so nonspecific but I don't remember one airline from another. Great people all, get the job done."
Cons: "Not much I don't like. They get us there That is the main thing. Sometimes when the plane stops after it has pulled away from the Jet Way, the pilot gives an explanation that I find unfulfilling, not enough details. I suppose if they explained more, other fliers would find the explanation too verbose. I can live with it. Again this is about all flights and airlines. Nothing stands out, such as, " this awful thing happened when we left San Francisco.""
Pros: "Really pleasant flight. New plane I think - no window shades, it's tinted windows that change colors! They came by many times to offer water, pick up trash. We even got ice cream for dessert! Also, I have a special meal which they brought correctly (have had airlines mess it up which is crummy on a long plane ride). Also, great in flight entertainment on the screens (no need to use personal devices), lots of recent movies like Guardians of the Galaxy and Fantastic Beasts and Where to Find them. Was also surprised to find guided meditations from Headspace which helped me get to sleep! Overall, loved it and would definitely fly again."
Cons: "My bag did not show up at my destination, but I think it will soon. I like that their automated system is sending updates every 6 hours and I can call anytime as well. Fingers crossed it turns up :)"
Pros: "Seats have some good cush to them"
Cons: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."
Pros: "Nonstop BNA-SFO"
Cons: "United Economy Plus bulkhead was awful. I was seated in seat 7D - there was no bulkhead for me or middle seat - just a curtain. The screens and tiny pockets were only accessible over another passenger. The seat stuck out into the aisle so I was bumped by 200 other passengers at least once - not to mention the flight crew. Finally I had my emotional support dog with me and the crew told me I should. It be in that seat - the seat was assigned by the United Accessibikity Desk as a good one for a service animal - and I had zero choice in the matter. Baggage claim at SFO took over 45 minutes to start -I was home in San Francisco in only 20 minutes after getting my bag."
Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"
Pros: "The attendants were friendly, knowledgeable, available. Flight was ahead of schedule."
Cons: "Seats uncomfortable and cramped. Cold inside plane. "Free" Wi-Fi free only after you downloaded app. Didn't know I needed to down load app before we took off so then I needed Wi-Fi to download app, which cost money. Noisy inside plane. Ear plugs would be nice."
Pros: "Flight crew friendly & helpful."
Cons: "Overbooked. No overhead storage."
Pros: "The flight was 3 hours late, for 'weather conditions' as we were told. We've been given no compensation or vouchers. Communication was super poor: displays still showing the originary boarding time. And then suddenly they started birding before the time announced."
Pros: "I made it to the destination on time."
Cons: "Small seats, I'm not big, just tall. You have to pay extra for everything except for non-alcoholic beverages. Crews get by doing their basic job. Pretty sure they are not even required to smile. I fly a lot and know this is just the way it is with most US continental airlines. They all suck and should take notes from any international airline."
Pros: "The flight crew."
Cons: "Nothing"
Cons: "We boarded the plane when the crew knew of a 4 hour weather delay. As soon as the last person boarded we were told to disembark. The time kept getting updated in 30 minute intervals, but the desk staff said we wouldn't be flying for the entire 4 hours. We were again told to board the plane and we would be leaving early, but no we just waited on the tarmac for an hour until the original 4 hour delay. Just give it to folks straight. Everyone was frustrated due to the run around."
Pros: "Nothing"
Cons: "When I checked in 25 hours in advance I didn't have seat assaignemtns and when I got to the airport all they could tell me is they flight was overbooked and I could possibly not have a seat. Once getting through security we checked in again and we were given seats but not next to each other. The overall experience was horrible and since I didn't everything I was supposed to I felt like I got screwed. Overall not happy at all."
Cons: "The people at the check in in Boise were unpleasant. Seemed angry and frustrated with everyone. Our flight from San Francisco to Boise was cancelled and the person on the phone was not helpful at all. The two flight attendants argued at least three times dragging passengers in on their fight. My husband and I were sitting in the back. It was very uncomfortable. Thank goodness I had my headphones. Then the flight attendant followed one of the passengers to the women's restroom at the SF airport to argue her point after overhearing she was going to email the airline!"
Cons: "Heavily delayed, kept getting later"
Cons: "Lack of communication. Kept us belted down for s very long time. Lacked food service, lacked water service till the very end of the lock down. Then we were given the option to leave the plane as the doors were to be disarmed. But if we did the plane could get clearence and leave with no warning. I missed my connecting transportation, had to scrape my weekend plans, currently searching for a place to stay tonight while they locate my bag. I am cold and left my jacket in my bag. The United counter people are blaming it on the weather. I am sure everything was delayed by the laxadaysical baggage loader. The one person ( or lack of help loading the bags on the plane completely altered my travel plans. I requested assistance for hotel only to be told they are full when in fact several are vacant on the Internet. I should of videotaped the baggage loading in Canada, it would of went viral."
Pros: "The flight was mostly on time (only 20 minutes late)"
Cons: "- Personal entertainment on United is false advertising -- unacceptable for a 10+ hour international flight. Namely, even if one happens to carry an appropriate personal device, the system was near impossible to connect to (none in our row were able to connect with a variety of smartphone, tablet, and laptop devices until most of the plane went to sleep. When we did connect, the streaming was so choppy it was nearly unwatchable. Then if you didn't run out of battery (plugs were not reachable under other passengers), the wifi went down completely for the rest of the flight). - Boarding was confusing (need to get a TSA sticker wasn't clearly communicated, nor when or how to get one). - Most flight attendants were rude to most passengers (not a personal experience, just an observation). - Economy seats felt half the size of those on the Lufthansa operated inbound flight"
Pros: "Crew was very kind"
Cons: "We were deplaned due to mechanical issue. Had to take a didferent flight which put me in portland 9 hours later than planned. Only compensation received was a $10 meal voucher."
Pros: "Because I was unwilling to pay for seat selection, I was prepared to be separated from my husband and stuck in a middle seat. To my pleasant surprise, the agents put us in the same row by ourselves."
Cons: "Better directional signage in both the SFO and Las Vegas airports (arrivals). Las Vegas is a huge airport, requiring a tram to get to the passenger pick-up, even with directions it was confusing and not obvious. In SFO, half the plane walked halfway down the concourse in the wrong direction because of lack of signage and it looks like the right way to go. Drop Kiwi as a third-party for domestic flights, their customer service is clueless, handling charges absurd and flight requirements unnecessary."
Pros: "EXCELLENT"
Cons: "Everything was great beside the flight price. Besides that it was EXCELLENT!"
Cons: "Smooth! Quick check in, smooth TSA and great flight!"
Pros: "Not much. Gate agent said she was giving me an aisle seat. Turned out to be a middle seat. Crew was rude. Seat was dirty. Dlaybof 90 minutes leaving Austin."
Cons: "Almost everything. Respectful employees at gate and on plane would have been appreciated. Passengers are not cattle. (Gate agent said she was giving me an aisle seat. Turned out to be a middle seat. Crew was rude. Seat was dirty. Dlaybof 90 minutes leaving Austin.)"
Pros: "The seats had lots of room"
Cons: "The flight attendants were very informal and not well groomed. The announcements made were not very professional"
Cons: "Website would not let me check in the day before or the morning or my flight. There was an error every time and I almost got to the end once. I could not change the time of my transportation and arrived 10 minutes past the check in deadline (an hour prior to the flight taking off). I was refused access to the flight and offered a flight 5 hours later. The staff was rude and not helpful. I had heard negative things about Frontier and now I know why."
Cons: "The crew personnel were rude enough to ask even a glass of water. The revolving belt at baggage claim area started so late. The ticket should include the laggage charges whether it is 100$ or 150 $. I faced so difficulty in paying the baggage charges because of non availability of credit card. As they don't accept cash. Kindly make it easy for passengers"
Cons: "They didn't know how to handle the unpleasant situation of having delay due to "the plane is having some problems and they will try to fix it asap before departure"."
Cons: "The seats are barely glorified lawn chairs, and the crew was extremely insensitive to the fact that the flight took off over 5 hours late and while most people were trying to sleep, they were loud, kept the lights on and were uapologetic that the flight was so ridiculously late. There were children and infants on that flight with exhausted parents who had to take off at 2am instead of 8:50pm. It was awful. Plus you have to pay for a carry on? Ridiculous. I never want to fly Frontier again."
Pros: "Nice staff, just oblivious to everyone sleeping at 2am while they carried on and on with their chatty gossip."
Cons: "Baggage took almost an hour to arrive on both legs of my trip. We were delayed in SFO but due to a long planned maintenance there. Airline could have prepared better. No early boarding with my two year old, but only after all the elite and a whole zone 1 of people. Seats have big gaps that allow things to fall and people sneezing on you from behind. Loud crew with obnoxious lights on during a very delayed flight that became a red eye. Why pay more for seats near the loud crew who doesn't take in the fact that we're all tired. You want to sell food? Choose better items. My $3.99 coffee could at least have more than a powder non-dairy creamer. Flight price is so deceiving when you charge for everything on top of it, including where I sit. Lame, awful, corporate money grubbing mentality. I'll stick with southwest (I later learned they had had fewer options for once because they actually considered that a runway was closed)."
Cons: "4+ hour delay in Denver caused us to miss the last airport hotel shuttle and made us spend more on food and drinks in Denver. Extra money for a cab in SF. My 6 year old slept on the filthy airport carpet at the gate because at the seats had arm rests. Not even an apology from the airline."
Pros: "The attractive fare."
Cons: "Long delay on return flight."
Cons: "First I bought a ticket from Spirit Airlines SFO to MCO for 309$, then I saw charges from frontier Airline, frontier airlines bought a ticket for me too for 287$, when I was just watching checking the price. Then I compared the tickets, both the time, but from Frontier Airlines was cheaper then I stayed with frontier and cancel the other reservation from Spirit Airlines the next day I see frontier airlines also cancelled that reservation and I had to rebook another ticket for 496$, the price went up, then I had to pay 187$ extra, IT WAS A FRAUD JOB FROM FRONTIER AIRLINES, I can prove everything above with the receipts and the dates on it, the worse experience I had"
Cons: "Old/loud plane, uncomfortable non-reclinable seats, fees for everything = not worth it for a cross country flight. If your flight gets delayed due to weather issues you'll be wishing you had those standard amenities most other airlines provide."
Cons: "Flight was cancelled 5 hours before I was supposed to get to the airport. They could not get me on another flight. I had to spend an extra $400 for a last minute flight."
Cons: "The plane didn't have enough gas to make it to SFO so we stopped in Colorado Springs to re-fuel. Despite being several hours delayed the airline customer service offered no solutions or accommodations."
Cons: "They canceled our flight after they had delayed us over an hour, they let us know the next available flight would be in about 5 days. They blamed weather yet there was none."
Cons: "The price was good, before you realized the price was a lie and they scam you by charging $45 to carry on or $40 to check a bag! That meant the overhead space was unused and they were just charging more just to be inconvenient. The plane was stripped barebones. The crew were rude, did not smile, and gave me attitude for hitting my elbow with the drink cart. They charge for even getting a soft drink. Nothing about the experience said "we're serving you." It's worse flying a more expensive airline because the rediculous bag fees make it just as expensive and even things that should be free like pleasant staff were lacking."
Cons: "I did not expect, after purchasing a ticket I would have to pay an additional fee for a seat. When ones buys an airline ticket they assume the seat is included. Additionally, just include the cost of carry on in the price of the ticket."
Pros: "Maybe just the price but it makes sense why it was so cheap."
Cons: "I was checking in on my app while I was on my way to airport. Approximately 1 hour and 15 minutes before departure time. The app didn't work and keeps on telling me the app has error. I restarted phone and everything. I had to check in at airport with no bags. When I arrived, there WAS NO ONE at check in desk. I was standing at empty security checkpoint and I could see my gate. The frontier employees were at gate early and never came to assist me. I waited for an hour until my flight left. You can imagine how furious I was- ridiculous for me to have this kind of experience. Thankfully united airlines got me on plane. Never flying frontier again."
Cons: "Frontier charges extra for a seat upon check in and also for a carry on! Terrible scam!!!"
Pros: "Flight was direct and smooth. Crew was nice."
Cons: "Most uncomfortable seats ever-and we paid an extra $45 per seat for extra legroom, hoping to be able to sleep-additional fees for everything, no beverage, snack or movie . Absolutely no frills. The seats are like molded plastic thrill ride seats with no padding. Awful."
Cons: "Arrived 45 minutes before flight, but attendant didn't accept my check in bag, and didn't let either of us proceed to the gate even though we both had checked in already."
Pros: "Nothing"
Cons: "I didnt like the fact that I couldn't talk to someone here in the United states for frontier. I didn't like that when I called customer service I was instructed to do the wrong thing and fill out the wrong form. And most of all I really hated that my flight was cancelled and my money put into a "shell credit" and when I went to re book the fight it cost 3 times the amount than I originally paid. Overall this has been a horrible experience and I will be tell everyone I know and even people I don't know via Facebook, Twitter, Instagram and snap chat about my experience . Overall I feel your service and your service provider failed miserably."
Pros: "I liked the crew"
Cons: "The flight was stacked with hidden fees and charges after my purchase. We had to pay for seats - in addition to the ticket price?! We had to pay for carry-ons.. And their food and beverage service has a price tag attached to everything. "Surprise! Your $50 flight costs $150 by the time you actually arrive!" ..sneaky."
Cons: "1. They charge for every little thing. Each checked bag is $25.00 and each carry on is $35.00. They also charge you for a seat. So once you purchase your ticket, you then have to pay an additional fee to seat down. 2. The staff is unprofessional. Not only does everyone look sloppy, but the staff is comprised of individuals that don't care at all about customers and have been poorly trained. The quality is very low. 3. I was hit and then verbally abused by a gentlemen on the plane, they laughed and did nothing!!!!! 4. They only allow 15 bags on their plane! After 15, they will move your bags to a different plane without telling you. What kind of nonsense is that?!"
Pros: "The individual staff at Frontier were good, people working a job with systemic challenges they can't change. "We have been having problems with the ground crew" was the courteous response I got from the person at SFO who took my lost baggage complaint. He was not at all suprised that I didn't arive with my bag having checked in two hours early for an hour long flight."
Cons: "I made the trip for work to attend demanding class with no time to shop for the essentials I lost with my missing bag. I didn't like the first impression i gave wearing "preworn othes" to meet my professional peers. Thanks Frontier."
Pros: "Nothing."
Cons: "I'd rather hop to San Francisco than fly frontier. A 4 hour 7 minute delay is a different flight than I booked."
Pros: "Nothing"
Cons: "Another plane malfunction! Last time we flew Frontier we were stuck for 2 days in FL! Never was another plane brought in for us. Never was another flight to,Cleveland bumped so we could return home. At least you figured out that disaster and we were able to board a plane scheduled for Philadelphia, which bumped that passenger to a flight 3 hours later. And the stories of horror other passengers had last night...all about Frontier, one man previously had totally missed a cruise! This is not how to maintain nor run an airlines. I will not be giving Frintier another chance."
Cons: "I got a first email stating that it was an 1 hr delayed ! Then another 2 emails stating that it s on time ! When i called i got put on hold for 17 min !! Then sure enough the flight was 4 hrs delayed !!!!!"
Cons: "- Flights are even more cramped than normal - the trays barely hold the beverage cup - no in flight entertainment - bringing a carry-on costs money - my return flight was delayed hours in advance, but frontier still required passengers to be in the airport - updates were few and far between and provided no concrete information - after being in the airport for 5 hours they just cancelled the flight and forced us to wait in the ticket line to rebook the flight which was another couple hours from start to finish - frontier refused to give hotel vouchers to people with in-state licenses, even if they lived hours away - after finally arriving back home, there was no gate ready for us and we had to park and/or taxi for at least another half hour - in both directions there were unruly children (not babies) YELLING on the plane without any comments or effort to quiet them by the flight crew or their parents"
Cons: "The airline charges additional fees every steps for the trip, including seat selection, baggage fees. We will not book on this airline again."
Pros: "Got me from point A to point B"
Cons: "Gate change at the last minute and the wrong destination city was displayed on the monitor for our flight, causing more confusion. Flight delay, as well"
Cons: "Seats don't recline, food tray very small, no free beverage except 1 cup water and most of all the unexpected 60 dollar charge for a CARRY-ON! Like the carry-on that easily fits in the over head space above and no one else charges for."
Pros: "The lights were dimmed."
Cons: "A passenger threw up all in the rows as he was let on drunk. And the air cabin noise was so loud I could hardly hear the person next to me."
Cons: "Boarding - people who sit up front go first meaning that those that have seats in the back have to go in past people who are still in the aisles arranging themselves. I could not get a drink of water without paying. Is it really that esxpensive to give a coke and some peanuts??? Paying for seat selection means that some people get in the seats other peoiple want (like window seats) who don't want them. I tryly believe that Frontier is the nickel and diming airline. And I don't believe you had to wait for a gate and 11:30 at night."
Pros: "Quick, easy flight."
Cons: "N/A"
Pros: "Nothing!!"
Cons: "My flight was delayed for 6 and a half hours. On top of that the airline charges $35 each way to have a carry on so I had to pay $70 on top of my already $200 something ticket. Then they charged $2 on the flight for a soda which is normally complimentary on all other airlines I have flown on. Then when I called customer service they said there was nothing they could do or credit any of the fees I incurred from paying for carry on baggage and said it was too bad the flight was delayed they didn't care at all."
Cons: "The woman at the check in counter was rude, and by the end she had me in tears my bag was fine on the fight in but she insisted on charging me 60 dollars on the way home I had no money or credit cards on me so I had to beg a stranger for money, and when I gave her the 60 dollars she said with a grin on her face we don't accept cash at that point I broke down not knowing what to do she announced one minute to board and finally they let me on I was a mess by then! Never again will I fly Frontier!!!!!!!!!!! Robin M. Cahill 215-669-1108"
Pros: "That they got me to my destination safely."
Cons: "This airline is a joke. Shame on me for booking late and choosing the cheapest ticket. BUT knowing what I now know, I would have selected the Delta flight for $80 more. Here's why: No TSA Pre-Check. This aspects alone is a deal breaker. Pay for carry-on bag AND IT COSTS $40. Pay for beverages, snacks. Seats don't recline - "pre-reclined for your maximum comfort." Whatever Tray table is metal and tiny. You couldn't even fit an iPad mini on it, let alone a lap top. So, I put my MacBook on my lap to work, but it's uncomfortable, MacBook slides off. You're hitting the person next to you with your elbows. AND I have to take off my jacket, to protect my MacBook against hitting the metal tray table, so I got cold. No internet. It's 2016. No internet. It's 2016. Never again."
Cons: "Getting charged 60 dollars at the gate to bring my bag onboard and not being told at booking online that the price would increase isn't cool. This was my first trip with Frontier and will be my last. I am a business traveler who spends roughly 80k a year on travel-- and I'll never fly frontier again"
Pros: "overall the aircraft and schedule was ok"
Cons: "Our luggage did not arrive at our destination. It was an absolute nightmare to get it back!! I had to call the airline about 50 times, where most of the calls were not answered. I had to keep calling and following up. When the luggage did come they only delivered one of the 2 pieces. The calling marathon had to be resumed most of which went unanswered! We finally had to rely on the delivery company to provide alternate numbers where there was a possibility to get an answer. Absolute nightmare!!! Never never will I travel this airline."
Cons: "I was helping my mother - in - law check in and board - she needed wheel chair assistance. We were in line to drop off a bag that we had checked in online an hour before the flight. There were 5 people in the line with only 2 reps helping. Since I hadn't printed the boarding pass, I tried to print the pass at the self-help kiosks getting the message that I needed to see an agent. The cut-off for checked in baggage is 45 mins before the flight, however the reps were making no effort to expedite the service. In 15 mins they had helped 2 people making us the 3rd in line and the line had grown to an additional 5-6 people behind us. 45 mins before the flight they refused to take in any bags for checking - in. Since I was able to take the checked in bag with me, I asked that the agent print the boarding pass for my mother in law and call for wheel chair assistance. The agent called for wheel chair assistance but refused to print the boarding pass! The one thing that the ticketing / check in agent should be able to do is to print a boarding pass for a reservation that is fully paid. Because of this my mother in law had to miss her flight and we paid an additional $99 to get onto the next flight. I was so taken aback when the agent refused to print the boarding pass, that I did not even know how to convince her to do her job. This is probably the worst experience I have ever had with any airline!"
Cons: "Double charged for checked flight there and the way back $40 per person twice that's $200 I could've spent on a way better flight. Upgraded to the nicer seats which didn't lean back or do anything actually least amount of comfy"
Pros: "Low fare"
Cons: "No beverage service-not even free water, really? Having to pay even to suggest where you might sit. One gentleman had to pay for his carryon, even though it fit in the baggage size indicator."
Cons: "Just a super cheapo airline that offered an "inexpensive" ticket that then they charge you for everything else, with no warning about the hidden fees. Like baggage: you can't take on more than one free, tiny check-in without paying at least $35, if not much more. Uncomfortable seats. The flight was 3 hours late when a neighbor flight to the same city (on Southwest) took off on time, and so they gave us this lame $10 voucher to appease us, and yet we couldn't use it anywhere, just pissing you off more. They wouldn't accept it at the airport or on the plane, so, what the heck?"
Pros: "When you add up the extra fees for carry on bags and reserving ordinary seats the bargain fares slip away. That being said, Frontier is a decent option if you know what you are getting into. Travel (extremely) light and decline to "grab a seat" and you can save some $$$."
Pros: "I was fortunate enough to sit next to two passengers who calmed me down during the plane ride."
Cons: "The staff were aloof and slightly unprofessional. They did not seem to be very confident about the flight, which made me worried and concerned about my experience. They rushed through standard procedures and were not very comforting to passengers. I have never flown by myself before, so my anxiety levels were high and I was extremely nervous the whole time. I wish that they would have been a little more easy-going with nervous passengers, such as myself, because I left the flight shaking."
Pros: "I really am not the type to write bad reviews, but I couldnt believe how unprofessional the crew was. They were extremely loud talking about their own personal issues with each other, barely made eye contact with any guests, and when I asked for a cup of water, I swear the woman felt like I was asking too much. It was expensive to pay for either a carry on bag or a checked bag and you had to pay for a seat if you didnt want to be stuck in the middle. Not a great experience."
Cons: "Frontier has trained their staff and written their website to "threaten" passengers into buying extra's like bags, assigned seats ."if your bag doesn't fit we will charge you 120 at the gate", I cant' guarantee a refund" "you may not get a seat if you don't buy one online (they warn you three times on the website before you can complete online check in...we were "randomly assigned" 6 seats together for free by skipping the buy seats step and completing online check in). On frontier you can only take one personal item for free. carry on is $70 (35 one way) and checked bags are $60 (30 one way)...MORE at the airport. I also fault Kayak here, they don't compare apples to apples - united carry on bags are free.. I bought 5 checked bags (6 people flying), but we decided to just do a personal item in the end. Turns out you can only get bag refunds at the airport ticket office ..not online or by phone. The ticket agent said there was no guarantee we would get a refund, but she would put a note in our record. Hmmm....prepaid $300 for a service we didn't use and may not get refunded. Online check in tries to bully you into buying seats...you have to say no 3 times before they let you complete check in. That would have been another $120 for the 6 of us. The best for last. On the return flight home, we went to ticketing agent to get refund for return bags ( the outbound ticket agent would only put a note in our record for the outbound flight, so we had to stand in line again for the return flight). She told us there was a gate change and sent us to the international terminal (a different terminal than the rest of Frontier flights). She marked the new terminal on our tickets. We were at the gate for 45 minutes and realized there were only about 10 other passengers for our flight there. I tried to call frontier on the white airport phone. They just had a recording and told me to dial an 800 number. I was on hold for 20 minutes before i got a person who said he couldn't get me any information. The flight wasn't listed on the departures board in the international terminal we had been sent to, so finally we decided we'd better go to the original gate. We had to go to another termanial, go through security again, and found our flight boarding at the original gate. The woman who sent us to the wrong terminal was at original gate loading passengers, so she knew there had been a mistake. She said they had made two announcements. The trouble is, the announcements were not audible in the international terminal. I told her there were several other passengers at the wrong gate, one of whom was elderly and would need help making the flight, No apology, and when we continued to try to get help for the other passengers, they, told us to move away from the podium or they would call security!!! ARGH!"
COVID-19 information

Safety measures for airlines flying from Austin to San Francisco

Airlines flying from Austin to San Francisco have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Austin to San Francisco

Mandatory masks

Masks required on board, masks provided on flights from Austin to San Francisco

Social distancing seating

Middle seats unavailable to book on flights from Austin to San Francisco

Pre-flight testing

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Flexible cancellations

Waiving of change fees. Search flexible flights from Austin to San Francisco

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Recent round-trip flight deals

8/23Tue
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$192
8/15Mon
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$193
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$200
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$201
9/8Thu
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8/23Tue
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8/16Tue
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8/30Tue
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7/26Tue
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8/25Thu
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8/2Tue
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8/23Tue
1 stopFrontier
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8/29Mon
1 stopFrontier
20h 27mSFO-AUS
$192
8/15Mon
1 stopMultiple Airlines
27h 45mAUS-SFO
8/30Tue
1 stopMultiple Airlines
12h 13mSFO-AUS
$193
11/8Tue
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19h 18mAUS-SFO
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1 stopAlaska Airlines
9h 03mSFO-AUS
$200
8/1Mon
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1 stopMultiple Airlines
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9/8Thu
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8/16Tue
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12h 27mAUS-SFO
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$204
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7/11Mon
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1 stopMultiple Airlines
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10/1Sat
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19h 34mSFO-AUS
$217
8/25Thu
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8/31Wed
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$222
8/9Tue
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8/16Tue
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20h 27mSFO-AUS
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Austin - San Francisco Flights

Departure:

Austin (AUS)United States

Destination:

San Francisco (SFO)United States

Return flight deals:

San Francisco - Austin

Cabin classes:

$1,071
$294
$935
$153

Browse origins:

$203