Find Deals on Flights from San Francisco to Austin Bergstrom (SFO - AUS)

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The flight was delayed two hours. Happens every time it feels like I fly to Austin.

Food choices could have been better and the quality was horrible

Nothing

My flight from San Francisco to Austin was delayed for 5 hours. It was horrible. We didn't get to Austin till midnight. I live an hour away from Austin and I had to pay so much on cab because my ride can't drive her car that late to Austin.

Great hospitable crew. Took a minute to get off the ground, but better safe than sorry!

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Flight attendants were friendly.

Hate the "mod lights"! Such a gimmick. Seats are also uncomfortable.

The flight was very noisy. I could not hear the movie with the headphones.

Free Directv and music, free snacks

Great in flight crew, nice free snacks, good entertainment.

Gate personnel unfamiliar with the proper boarding sequence announcements and "phraseology" for proper understanding of which "group" of passengers board next. I have experienced this several times lately, at different locations ... sort of unusual.

Both flights were right on time, very pleasant crew, no extra charge for carry-ons

Non

good seats big clean planes

babies crying in symphony, no headphones available for the supposed world class entertainment and passenger got sick an stunk up the whole plane. So, with the noise and smell, the flight was not pleasant. Then charged me for wifi which was the only entertainment option.

On time, nice interior, courteous staff. A couple of minor gripes: 1. WiFi is severely overpriced. $20.00+ for a 3hr flight? 2. I found the commercials during taxi/takeoff and after landing rather annoying. I'm paying hundreds of dollars for the flight. Can't I catch a break from relentless profit seeking for a mere 3 hours?

The crew and the hospitality.

The flight was delayed by 2 hours.