Find Cheap Flights from Baltimore/Washington to Atlanta Hartsfield-Jackson (BWI - ATL)

Some of the staff was very unprofessional and unpleasant to the flyers people were talking about it. I don't think I will fly it again.

Once flying it was smooth

Delayed twice, lots of waiting

The crew and flight overall were excellent

The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight.

The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

This was the first time flying on this airline. The price for the flight is low, but you pay extra for everything including carry on items.

Although I didn't need to pay to carry a purse, I did need to pay for the carry on bag. Additionally, the bag weight limit is 40 pounds vs 50 pounds like most other airlines.

Flight gates closed hour early were not able to be opened no refund no other flight to get on nor email to let me know it was going to be closed

DID'NT APPRECIATE THE HIGHER BAG FEES

3 and a half hour delay, bad customer service.

The on-time departures and arrivals. The entertaining crew.

I couldn't cross my legs in the seat. The charge for selecting an aisle or window. The $90 charge for my carry on. Defeated the purpose of flying spirit. Will go with one of the major carriers next time for the points.

I liked the price. And checking in was easy.

The baggage policy. If I hadn't checked the afternoon before the flight it would have been a disaster. My original bag would have cost me $210.00 extra dollars round trip. Fortunately I learned of the dimensions for the free on flight bag and was able to get what I needed to take (the trip was only two days) into a briefcase that just fit within the maximum dimensions.

The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier.

We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible.

Used the eBoarding pass on my phone for security and boarding. Made the experience easier. Crew was pleasant. Overall very good.

Luggage price

Nothing

Delta's boarding process is horrible and causes delays in getting people on the plane. I wasn't assigned a seat until just minutes before the flight (I was not on stand-by) and then did not know what priority boarding category I was in. Delta lines up people in parallel groups and nobody seems to know what priority group they are in and crowd in on each other. Halfway through the boarding process they announce that they are offering priority boarding to people who agree to check their carry on bags. this resulted in more delays and another shifting of lines and masses of people. Staying away from Delta in the future. This is not the first time Ive had boarding problems.

Flight left almost an hour later than scheduled.

The flight was smooth. Boarding was orderly and Delta personnel were considerate, friendly and efficient.

Seats in coach were a little cramped. The guy next to me had a hard time staying in his own space.