Cons: "The crew was overly aggressive with mask policy enforcement. They patrolled the aisles and routine pointed at passengers directing them in a hostile manner to keep their masks on their faces, even when they were trying to eat or drink. They also threatened customers by stating it was a federal law several times. It was very uncomfortable to say the least. I will not fly delta again by choice."
Pros: "The space we currently have."
Cons: "They lost my bags. Unacceptable"
Pros: "Thanks for the monitors."
Cons: "The crew seems tired."
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Pros: "Nothing horrible service"
Pros: "Good crew. Ample legroom."
Cons: "Plane was delayed by more than an hour."
Pros: "Delta crew is always great."
Cons: "You need to update ALL of your planes to have charging at EVERY seat, not just the passengers in comfort plus or better. It’s 2019. We ALL have devices."
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Pros: "Even though the flight was delayed by a few minutes we still arrived on time."
Pros: "First time flying into Daytona and it was super easy."
Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."
Pros: "The whole crew was great and very accommodating"
Pros: "Seat comfortable"
Pros: "Great crew and plane arrived on time."
Cons: "No entertainment and no place to charge devices."
Pros: "The crew was wonderful, the flight was on time."
Cons: "But the seats are so tight that we were definitely elbow to elbow and once seated I was unable to access even the purse that was at my feet. There was no entertainment and the tray table was tiny, not even an indentation for a cup!"
Pros: "fast flight"
Cons: "Wi-fi sucks"
Cons: "The seat was very uncomfortable"
Cons: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"
Pros: "Great service"
Cons: "No complain"
Pros: "Crew was friendly"
Cons: "Paid extra for Econ Comfort but still got a seat with no in flight entertainment and they provided no food/beverage services."
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Air crew was excellent"
Pros: "I had the opportunity to send my carry on to the final destination. The flight was overbooked and there was no place to put carry on on the top place."
Cons: "I did not have the chance to choose my seat. I traveled sandwiched by two overweighted guys. I was holding my arms and was literally compressed by the gentlemen. Horrible experience. If I had the chance to choose my seat I would pick the corridor, and had a little less embarrassment and sweating."
Cons: "Delta staff is not too friendly"
Pros: "Entertainment is so appreciated on long flights. It was quiet. Snacks done quickly. Took a long time to board, but the flight was full. We were delayed out of gate because of this. Unloading plane went fairly quick but could have been a problem for short connections. Those people should have been allowed to leave first."
Pros: "Quick boarding"
Cons: "Had to sit directly next to the engine and it was very loud."
Pros: "Flights were on time boarding was easy. 2nd crew from ATLANTA was friendly."
Cons: "The foldable snack tray was broken on the flight to ATL."
Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."
Pros: "The crew was very nice and attentative."
Cons: "The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully)."
Pros: "There was a threat in the airport which caused the closure of one terminal. It happened to be the one from which this flight was due to depart. The crew was calm and able to get everyone on board with a minimum delay, considering the circumstances. The flight crew made up some time in the air and we were able to land less than 30 minutes after our original ETA. Well done, Delta."
Pros: "Please offer headphones to people who do not regularly take them in flights."
Pros: "Newer plane with entertainment"
Cons: "was a great flight"
Cons: "The staff"
Pros: "Free ear phones"
Cons: "Late boarding Late take off Maintenance after boarding Two hours before refreshments Boring movie Bumpy flight Very hard landing Home an hour late"
Pros: "Nice plane."
Cons: "No in flight TV."
Cons: "Delta didnt wrap car seat in plastic while it was raining so it was soaked"
Pros: "Crew was quick and nice."
Cons: "Not many options for food."
Pros: "Attentive crew, good atmosphere, comfortable seating.(no free food so 3* but short flight so OK) Pre flight...Soo helpful, wonderful assistant. Delta vs KLM...Not so...See below:"
Cons: "Little time for plane change at Atlanta. Atlanta rail excellent but plane arrival was late and time to cross airport limited. This was especially galling as I was at MCO early enough to catch the 1hr prior flight and requested a transfer to travel with a friend. There were seats available and Delta tried to move me but KLM would not allow it????"
Pros: "The leg room and freedom of not having another seat in front of me throughout this flight was great. It made getting comfortable a lot easier."
Cons: "We couldn't hear the overhead announcements at all. Seated right next to the turbine intake on the wing made the amount of ambient noise especially high, so all the in-flight announcements were pretty much unintelligible."
Cons: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."
Pros: "There was a slight delay, but boarding was easy, and flight was smooth."
Cons: "Flight was completely packed."
Pros: "This was a routine fight that was handled well but Delta and crew."
Pros: "I haven't traveled by air for a number of years, it had gotten to be so crazy at checkin. Well imagine my surprise when I was checked in within five minutes of arriving at the airport. KAYAK took care of everything. All the flights were on time, I received email updates along the way and I am so happy I'm planning my next trip already."
Cons: "Even the babies in the waiting area were quiet on the flight, which leaves nothing for me to complain about at all."
Pros: "It was a newer plane, clean, staff was very courteous. There was not any entertainment and I did not purchase any food items. Over all it was my first flight on Frontier and it was fantastic."
Pros: "The crew knows their job."
Cons: "No food, they only have snaks"
Pros: "The crew personnel aboard the plane was friendly and the seats confortable."
Cons: "They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee."
Pros: "crew was good."
Cons: "Late boarding, slow boarding, line for take off, line for gate at arrival. Very unimpressed. No tv. No complimentary snacks or food. Seats have the smallest possible food tray. Seats uncomfortable."
Pros: "Flight landed 1 hr early. We were out of plane in 20 minutes"
Cons: "Check-in luggage is expensive"
Pros: "fast boarding for my zone"
Cons: "the flight attendants on this flight had a lot of attitude straight away, one in particular. was rude to several passengers at boarding and deplaning. it was a redeye, but they kept the overhead light on the entire flight and talked at top volume for the entire time. no one in the rows around me slept because of this."
Pros: "Easy ticket booking"
Cons: "Price can be still reduced"
Pros: "The price"
Cons: "Absolutely nothing else"
Cons: "Waiting on the tarmac for nearly an hour with no explanation. Flight crew was rude. Wouldn't serve water."
Cons: "They held us for two hours on the plane because their paper work was wrong, the flight attendants were rude and made everyone uncomfortable"
Pros: "The price. Nothing super bad."
Cons: "Delay leaving due to a door sensor. Got in an hour late, which was annoying. Limited, expensive menu anyway, but was out of what I wanted (jerky). Biggest complaint is the seats not reclining-that's really uncomfortable for a 3 hour flight.2nd biggest complaint is that having to pay for my seat and 1 carry on feels like a bait and switch over the ticket price."
Pros: "New plane, clean. Friendly crew"
Cons: "No frills, minimal comfort, a cup of water is free. Why do they still tell you to bring your seat back up when they don't even redline anymore?"
Cons: "It was wasteful and greedy. They just wanted money when the flight wasn't cheap to begin with. I felt like they were taking advantage."
Cons: "Carry on bag cost of $45."
Cons: "Awful flight awful airline will never fly Frontier again"
Pros: "Flight cancelled the day before it was due. Ended up costing me and additional $800 to book an alternate flight at the last minute. Won't choose frontier ever again."
Cons: "They would not allow my emotional support animal on the flight even though she weighs four pounds and I had all of her documents. The flight was 10 hours late taking off. Myself, friends and family will never fly Frontier again. Truly disappointed. I had to leave my animal (dog) in Denver with friends."
Pros: "Not a thing"
Cons: "I understand weather delays, but the frontier personnel had absolutely no idea what was going on. The personnel that were aware weren't telling anybody anything. I watched my flight say on time and then our time passed and then was deleted from the que on the board. No one informed us what was going on. We were moved to three different gates. The employees of this airline need to be retrained immediately. If i were the CEO I would close immediately and focus on training, customer service and communication. I will never fly this airline again and I will advise every single person I know to fly a different airline."
Cons: "Every time they delay in flight this is happened 20 days before on same flight"
Pros: "the jokes from the stewardess"
Cons: "extra charges for carry on, expensive to check bags"
Pros: "Horrible...AGAIN. I even bought a seat in row 2 in hopes of better comfort and a nap. No way. Crew SLAMMED drawers and doors andb turned bright lights off and on the whole way. In addition, the seats are just as uncomfortable up front in rows 1 & 2 as the rest of the plane. I'm short so more leg room wasn't what I was going for. Guess it's too much to expect a more comfortable seat, even when paying for it. Worst of all the flight was grossly delayed AGAIN...1 3/4 HRS. My last return flight from SLC to ATL was over 2 hrs delayed and by the time we arrived, the airport was closed. We had to be hussled out a back door (just tough if anyone had to use the bathroom), down a flight of stairs and across some distance to wait to be loaded ont to busses with wet seats , then driven to baggage claim. This time, the train closed down at T gates and we were detoured down to south terminal baggage claim...but needed to be in north baggage claim. Furthermore, the baggage crew must have taken a break in the middle of unloading bags. I waited nearly ONE HOUR for my bag, and there were still a good 30 or more passengers waiting for theirs when I got mine."
Cons: "See above"
Cons: "Having to pay for everything individually. The cost for our bag it way to much. With other airlines we get free coke products and little bags of pretzel. But with frontier we have to pay. Y'all are my last choice for flying"
Pros: "Crew was great. Price was even better"
Cons: "Tray tables too small."
Cons: "Though they appeared to be the cheapest choice, they charged $40 for a CARRY-ON and $30 to check a bag. More money to select your own seat, more money for anything but water on the flight. The plane was fine, but no frills. The fold down table was the size of an envelope, maybe 8"x4"."
Pros: "the crew was amazing... so were the agents at the gate.. you all have hired very good people..."
Cons: "seats didn't recline"
Pros: "Cheap last minute flight"
Cons: "They charge you for everything! Carry on bag, checked bag, picking your seat even refreshments costs you money! The seats DO NOT recline at all! It was a very uncomfortable ride. Unless it is a true emergency, I won't fly Frontier again."
Pros: "Not impressed at alll"
Cons: "Flight was delayed twice , seats and leg space very uncomfortable"
Pros: "Plane was on time. No frills but otherwise good flight."
Cons: "I was really disappointed in the price schemes. Their game is to have very low flight prices, but what they don't tell you is you get additional charges, including for your CARRY-ON and to choose your seat in q cabin. By the time you pay those fees, your paying more than you would for other higher quality airlines."
Cons: "Charged for every additional thing so the cost of the ticket was not true."
Cons: "There was delay on the plane due to mechanical issues with cargo door not being able to close The plane was stuffy"
Cons: "I had very little leg room, I had less than half a can of soda to drink in a cup filled with ice, there were screaming children everywhere and the plane was dirty. The flight attendants looked like they would rather be someplace else then doing their job."
Pros: "The crew was helpful when I didn't feel well. Helped with a plan if I needed one."
Cons: "There was nothing to not like. I think a small beverage should still be free but all in all I would use this group again."
Cons: "Sitting at the gate for 30 minutes waiting for a soccer team that couldn't get to the airport on time! Walking two miles with my handicapped wife because we got to Atlanta much later and the trains were down for maintenance! Getting home at 6am and having to take a quick nap, shower, and be to work at 8:30! All because Frontier cared more about one team than all of its other passengers!! I'll bet they won't hold a flight for me!!!"
Cons: "So many children kicking and screaming. It was amazing how many children were on one flight."
Pros: "Getting off the plane was great."
Cons: "Almost missed my flight because there were so few attendents at the baggage drop. I waited 38 minutes just to drop my bag (excluding wait time to lrint my boarding pass). The attendents were rude. I was charged 40 dollars for a carry on bag. The seats were horrifically uncomfortable. I was given half a cup of water only on the flight. The lights were on and bright throughout the entire overnight flight. The seats don't decline, nor do they have much cushioning. Honestly, everything was so disorganized that when it came tome to land, I was scared it might be the last breath of my life because the quality of servuce had been so bad, I wasn't sure if the pilot was even certified to be a pilot. Luckily, I did not die. I will never fly Frontier again and am far less likely to use Kayak because of this horrible flight."
Pros: "Crew was very entertaining and outgoing."
Cons: "Everything was great."
Cons: "The flight was still on the ground at the terminal"
Cons: "Hidden seat and carry on fees. Come on now. What is the likely hood someone doesn't have a bag flying 2500 miles. You're going to charge for that in addition to the ticket? Plus, yes plus another charge to select a seat. Super dumb and honestly a bit childish. Put your entire price online and let people pick. Also note zero wifi. I know you're a lower tear airlines but it's 2016! Give the people the all in price and if you won't give them entertainment or wifi make worth their wild. Also note, the tray table was about the size of a tablet, I couldn't even use my computer to do local work during the flight. I appreciate the safe flight but from a high level: 1: make your online prices more transparent. 2: if you're going to be lower tear, make it clear that wifi and infighting entertainment isn't included. People will still choose to fly cheap, but to burry hidden charges is horrible."
Pros: "I made it to my destination and home"
Cons: "Tight waiting area. People yelling and screaming about paying for luggage. Not a refined experience"
Cons: "This is the first airline where I experienced making a payment for my seat & where it was cheaper to check my luggage. A addition $96 had to be spent. NEVER AGAIN"
Cons: "Seats were uncomfortable and didn't recline at all."
Cons: "carry on price"
Pros: "Ariving safely at my destinations"
Cons: "Price gouging .. sneaky tactics...what no snacks or water! OK snacks maybe... but water really?"
Pros: "Staff was very nice and the price is very reasonable"
Pros: "Continuous flight update was great"
Cons: "Check in online was confusing me with payment for a small carry on bag. Website indicated payment that is not fair for a traveler. 1 small carry on bag must be free."
Cons: "There is a $40 charge for carryon baggage. This should be made clear at the time of purchase."
Pros: "This was my first time flying Frontier... my overall experience was good. However, I was unaware that it was an a-la carte airline so minor difficulty maneuvering at first. Seating is a little tight but bearable. Crew was pleasant. Can do without food/beverage but need more comfortability/seating... Overall rating... 3.5"
Pros: "Frontier airlines is horrible. The seats are so uncomfortable and the ladies that work on the plane are so rude. Each time the pilot make a elevation change it was sudden and it felt as if the bottom was dropping out of the plane. I will never fly Frontier Airlines again"
Pros: "This is in no way a bad relection on Frontier. Kayak sold me the tickets for a certain price and when I started to check in for my flight I had to pay additional for seats and carry on luggage. I ended up paying $102 more for two people on my one way reservation the night before the flight. Kayak should at least make their customers aware that this will happen as it is a lot of money!!!! The flight itself was on time, with a curteous and funny crew. No complains there."
Pros: "The crew was very nice"
Cons: "The exit was long and slow"
Pros: "The crew great the seating was awful."
Cons: "The seating."
Cons: "To dam small"
Cons: "Kiosk did not function well. No attendant to assist. Long agent assistance line. $55 for a carry on bag!!"
Pros: "No issues - Quick and efficient"
Pros: "Price—got what we paid for—a flight. Nothing more. As the flight attendant stated as she offered drinks or snacks, the only thing free is SMILES!!"
Cons: "Not even a free cup of water! Actually, a cup of ice was free—wow!! Only airline I have encountered that does not offer two free carry-on items—defeats the lower price of your ticket when you have to pay for every little item!!"
Pros: "They were on time."
Cons: "Feel like they charge you for everything. Luggage is 45.00 for one piece and there is not any free beverage service. The seats don’t recline and there is no leg room."
Cons: "Worst service all the time with Spirit. There are no free snacks or water, they’re always trying to take your last penny. Plane is uncomfortable as all get out and they have issues with you switching seats even if the other person is okay with it. Boarding process is always a cluster, no free bags other than your one small personal bookbag or purse. Flight attendants are always rude no matter where you’re flying."
Cons: "They charged so much for my carry on I have to pay $114.00 I never pay that much."
Cons: "Having to pay for EVERYTHING little thing!! First and LAST time traveling with Spirit!"
Pros: "on time landing and departure"
Cons: "leg room"
Cons: "1. Deceptive pricing schemes in booking flights/bags 2. Setting traps for customers in fine print where it's our "fault" for neglecting to read every line so that when we arrive at the airport we have no choice but to pay ridiculous prices in order to proceed onto the flight. 3. Low availability of food/drink options from the menu announced at the start of the flight. My menu was heavily stained and sticky. 4. Poor air circulation made it difficult to breathe the whole flight. 5. Cramped cabin with loud passengers made for a disruptive and nauseating atmosphere. 6. Carnival-like harangue at the end of the flight about "discounts" lasted over 15 minutes, was way too loud on the speaker systems (I couldn't hear my friend speaking next to me), and insulted us personally for being stupid in paying the "full" prices. 7. I'm filing a complain with the FAA."
Pros: "On time! Courteous crew!"
Pros: "Had row all to myself on return trip. Plane was actually a little early when we goy back to atlanta."
Cons: "What started as a $103 flight turned to Over $200. Worst thing I have to have a wheelchair and at destination they had to delay the next flight a half hour waiting for a wheelchair to get to plane. It was supposed to be there by touchdown. Flight was also 1 hour late leaving while board kept saying "on time". Never again."
Pros: "Pre flight boarding staff were competent"
Cons: "Very cramped seating and I am a small /average sized woman. Very long pre check wait. Staff seemed to have difficulty placating frustrated people. Seemed understaffed. We were worried about missing our Flight. Dirty /grimy window"
Cons: "I got to the gate at 12:15 and they had already closed the doors. Off my luggage went and I had to pay $750 for a flight on another airline the same day. After talking to the gate rep and "ensuring" that my return flight was secure I left. Showed up for my return flight and they had CANCELLED!!!!!"
Pros: "everything was very good"
Pros: "The entire experience with Spirit (our first) was truly pleasant. The staff were very courteous and the conduct was flawless. Thank you for the services offered."
Cons: "Nothing I can put my finger on."
Pros: "It was cheap."
Cons: "I was at BWI and there is no self check-in kiosk. Because of this, it took at least 30 mins to check in as the people working the desk kept calling the people flying to Dallas to the front of the line. On the other hand, getting through TSA took me only 5 mins. That was really ridiculous. Also for some reason my ticket listed I had a checked bag when I never said I did. The person working there seemed confused and didn't change it. The person who was also checking my ticket as I boarded seemed confused as well. I hope I didn't get charged for a bag I did not have."
Pros: "The on-time departures and arrivals. The entertaining crew."
Cons: "I couldn't cross my legs in the seat. The charge for selecting an aisle or window. The $90 charge for my carry on. Defeated the purpose of flying spirit. Will go with one of the major carriers next time for the points."
Pros: "So obviously the price, and I get it they're here to provide the low cost service. Spirit is great if you do your homework and get a sense of the real cost you think you'll incur(are you checking a bag/carrying on etc). I would also recommend printing your boarding pass ahead of time as this process took forever in BWI"
Cons: "The issue that I had primarily was that they had a huge line at check in, like 45+ mins, where no other carrier even had a single person waiting. While sometimes you can't avoid this, based on conversations with others in the line there was no delay, this was just business as usual. To make matters worse, there was actually several self service kiosks that you could use if you weren't checking a bag but because the lines were so long and the communication so poor no one knew they were there. Having a long line may be unavoidable, but forcing people that don't have to to wait in it is just dumb. It seemed like there was a lot that could be improved on without increasing costs like better signage and communication."
Cons: "$100 R/T checked bag surcharge. No comp. snacks or beverage. Cramped uncomfortable seating. Inappropriate sale and hard promotion of Spirit credit card on both flights."
Pros: "The flight crew was amazing. Friendly, courteous and professional."
Cons: "The employees at the main concourse area were rude, unfriendly and very unprofessional. If their attitude and rudeness would have continued to the plane, today would have been my first and last trip flying Spirit. The plane crew were amazing and very professional and accommodating. They saved Spirit for me today."
Pros: "The price was certainly agreeable."
Cons: "Literally everything else. They nickel and dime you the entire process."
Cons: "DID'NT APPRECIATE THE HIGHER BAG FEES"
Cons: "Spirit is consistenly delayed or cancelled without notification. Will never use them again. Bad reviews are not exaggerating-do not book."
Pros: "Staff were friendly and nice. I had a good experience, thanks."
Pros: "price. Cost was the primary factor in selection."
Cons: "Someone else in assigned seat. Did not have beverages listed in menu"
Pros: "Safe trip. Delay going but ok."
Cons: "$55.00 for carry on was too much. Had to pay for each leg of round trip. Very disappointed."
Cons: "Flight was delayed"
Pros: "If not for the people this airline would disappear"
Pros: "Great announcement from the entire flight crew, including the cockpit. The comfort is lacking as is the staffing of the ticket counter and gate. But once you're on the flight, you're good!"
Cons: "Not sure if airport staff is contracted, but their quality is poor and doesn't reflect the brand well."
Cons: "Flight was delayed 9 hours because they had to repair the engine. We had to book with another airline. Spirit gave us $100 voucher for the inconvenience..."
Pros: "It waa tough to like anything about this Flight.. We had an 8-Hour Delay.."
Cons: "The 8-Hour delay, due to Mechanical Issues.. Ruined my Labor Day Plans with My Wife.. She Had to pick me up From The Airpo2in Atlanta@ 1AM.."
Pros: "The actual ticket price"
Cons: "Baggage fees really high"
Pros: "While I appreciate the cheaper price point for the flight, it reminds me a lot like a doctor with no bedside manner. Sure you need the service and sure you need an operation, but he could careless about how you feel. You are not his main priority. Spirit Airlines is a militant first-order type that sees its money-paying customer as a means to an end. 2 contrasting points of view: Delta V. Spirit One time I flew on a Delta flight that was late arrive to the gate by 30 minutes. The gate attendants wheel a giant cart out full of snacks, soda, and the like. They announced the situation and gave us all the opportunity to have as many snacks as we wanted. This past flight I flew on Spirit. At both Baltimore and Atlanta the gate attendants didn't give us any clue about our flights until it had arrived. Our first flight was delayed by 1 hours. Then 2 hours. Then an hour before the flight, I got an email that said it would be on time. Thankfully the email also had the gate number because Spirit obviously won't even spring for a working screen at their gate. We moved to the right gate to find they didn't even have a screen with any information. The flight back from Atlanta was pretty much the same, except they had a working screen (which is a plus.) Our flight was delayed and didn't arrive until our departure time. The gate attendant never told us this. We understood it was late because we could see no plane at the gate."
Cons: "The cheaper price point."
Cons: "The plane departed over an hour late due to mechanical issues and was then rerouted to Myrtle Beach and deboared. I was supposed to arrive in Atlanta at 5:30pm and ended up arriving after 10pm. When I spoke to the desk about how I had missed my transportation to my final destination due to this they were rude, dismissive, and unhelpful. Not even an apology. I will NEVER ride Spirit Airlines again. It's worth paying the additional cost to fly other airlines and have the dignity of decent customer service."
Cons: "Won't fly spirit again. $136 to fly. Another$94 to sit& fly my 1 bag. BS & misleading pricing."
Cons: "only 1 small carry on is not realistic. to charge upwards of $100 for a bag is outrageours and will keep me fron using Spirit again. it means I can't shop while on vacation."
Cons: "They cancelled my flight day of. I had to rebook under another airline for the next day. Lost 300 dollars!"
Pros: "I was assigned a window seat on the rerun trip."
Cons: "The baggage fees. Not even a bottle of water Was served on the flight. Fee for choosing a seat. Runway delays"
Pros: "The ticket is not expensive but the baggage costs a lot higher."
Cons: "The ticket is not expensive but the baggage costs a lot higher."
Cons: "Bag check 55.00 Carry on bag 50.00 If you check in at the desk 10:00 Bathrooms were smelly No free soda, nuts or chips"
Pros: "Once flying it was smooth"
Cons: "Delayed twice, lots of waiting"
Pros: "Air comfort"
Cons: "Charges for luggage is very high. I paid $110 for two bags."
Pros: "The crew was very nice BUT!!! You claim to have great rates but then are later deceived into thinking that you have to pay for seating when you check in online. The website was not very easy to use and so I checked in at the airport on a kiosk for free. But I didn't know that it was free until I hit the button. Then , we were told that we could carry on one item or you could spend a ton of money checking your bag. And even more at the gate!!! Then, when we boarded nothing was said to tons of people who were boarding with a smaller suitcase and a backpack. And the last you had to get soaked $3 for a 12 oz pop on the plane."
Cons: "Sorry I wrote everything above. Please feel free to call me at 425-508-5090. Only if you are serious about good customer service!!!"