Good es good
worst food, service and we also didn't received our bags
The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.
Airline provided wheelchair for my injured friend and priority boarding
airline lost my friend's luggage and is only offering $15 per kg for the lost items
It was normal flight
I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel.
Organization of the boarding
the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy
Stupid and unbelievable rules
The seats were very uncomfortable. Food was less than mediocre.
Boarding was fine. And service was good.
TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight.
Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again.
The crew, food, plane, everything was excellent
The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems.
got us there on time, Customer care was helpful but wish there was an easier way to fix a problem at the airport instead of calling in to a help desk.
they didn't have the arrival cards for me, which they usually do. Traveling with 4 kids by myself and having to do customs by myself without the time on the plane to work through the cards made it difficult. Also there was a typing error on one of my children's tickets that was an airline error but still requires a phone call from me and a fine to fix even with the plane leaving in one hour and having three other children at the gate waiting. There has to be an easier way to fix a mistake that happens in the airport.
I enjoyed Honolulu to Shanghai journey meal was provided as expected vegetarian meal (on request) really appreciate your service, hope I will receive the same on my upcoming return trip to Honolulu.
Well it's a small flight from Shanghai to Bangkok and no entertainment on board.
Flight was on time. Staff efficient.
Seats were uncomfortable. Tv’s kept cutting out. It was so loud.
Liked the information provided and smooth boarding
Drink service was spotty, very limited and not pleasant. The meals were skimpy on portions, and variety. Only two meals and no snacks were provided. Was difficult getting more beverages. Only beer and wine. Small seats but then every airline has small seats these days. Seats also do not recline as hey once did
|Flights Arrive in||Fort Lauderdale|
|Flights Depart from||Bangkok|
|Airlines||China Southern, Qatar Airways, Delta, China Eastern|
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