Find Deals on Flights from Bogotá El Dorado to Miami (BOG - MIA)

El servicio al cliente

QUE SEA PUNTUAL

modern twin turbo prop plane aprox 60 seater single seat one side of aisle two seats the other side. Fairly tight fit but fine for 1 hour flight Seating Tip - select a seat on the double side - the flight is usually half full and you will get 2 seats to yourself

El precio

El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Personnal very attentive and accomodating, plane looks cleand and new. Food is ok for short travel.

I took a couple nitional flights during this trip. Service is nothing compared with the one on International flights, its sat that same company have 2 different standards.

Crew was polite

the flight was delayed

il wa very good

nothing

Website is misleading, it changes the travel date, and airport staff was totally unhelpful. Ticket was issued for a flight a day after and nobody was willing to help. I ended up cancelling the purchase and the passenger was not able to fly.

best routes to destinations in South America easy connections.

The boarding was accurate, the aircraft welcome was a nice touch, all the flight information was on time and excellent through the web site.

Meal overcooked and dry.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

fairly comfortable plane, good service, service, on time will fly again

Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good.

The boarding line was too long and slow.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.

So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful.

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.

Wifi

Delayed boarding and agent confusion.

Absolutely no leg room. Much less than most major airlines.

Took for ever to bring a wheelchair, I almost lost the fly. I was the last one to boarding in my connection.

great friendly staff and great selection of beverages, seats are comfortable vs. other airlines

nothing

Nice seating

Wait at airport under construction

The crew and staff were very nice and accommodating, so no complaints there.

I actually had a rather bad experience, but it was with the Mexico City airport, not Aeromexico. Honestly, no major complaints. Thank you.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The service was great, the airplane was really comfortable and the selection of drinks made this a great on-board experience. The flight was on time which is really important when you have a connection.

When we arrived in Pan amazing there was no gate available, it took like 30 minutes to get a bus to pick up us from the ramp to take us to the terminal. The airline seemed a bit disorganized in this case. Knowing that everyone was taking a connection flight the airline should have been prepared.

Missleading information from COPA personnel at JFK Airport about to claim the luggage in Bogota or Cali. Secondly the last connection Bogota-Cali was not booked either by Copa or Kayak with Avianca Airlines, so after showing paper work and fighting with Copa we got 4 hour late flight. We were not the only ones, there were about 12 people with the same situation.