The cabin crew were pretty good. That's about all that was good.
I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
Profiling certain customers
Tiny old cramped plane.
KLM crews look unhappy with their work. Everything they do is a favor not duty.
My bagage broke
I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it
Food is provided
Delayed 6 hours on the plane
The price was fair and updated information on flights were sent to my phone.
Seating, cleanliness, crew courteousy, entertainment.
Flight was delayed twice. 3 hour trip took 15 hours.
I payed extra 35$ for my seat but there was no leg space at all . There were already two metal boxes under my seat I literally crunched my feet under the seat . Worst travel of my life. The food options were over by the time they came to us. So had to eat what was remaining. Not good at all
|Flights Arrive in||Madrid Barajas|
|Flights Depart from||Boise Air Term. Gowen Fld|
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